Understanding Information Storage And Retrieval - D-Link VoiceCenter DVX-2000MS User Manual

Section  - Installation

Understanding Information Storage and Retrieval

It may be important to understand how the Response Point
is the device that manages phone system data. For Response Point to work properly, the base unit must transfer data
between your computers, phones, phone line adapters, the phone system software, and your office LAN. During this
exchange process, the base unit stores and retrieves information. Review this topic to learn how the base unit specifically
handles your information.
What information is stored and for how long?
Voice messages that you retrieve by phone are stored on the base unit for up to 30 days from the time a caller leaves
you a voice message, not from the time you save a voice message. In addition, the base unit must keep a minimum
amount of free space available to function efficiently. Voicemail files older than 15 days may be deleted if the base unit
does not have enough free space. If you would like to guarantee that Response Point will not delete a voice message
after 15 days, you should choose to receive voice messages as e-mail attachments. Voice messages sent as e-mail
attachments are not stored on the base unit, and therefore they are not deleted by the base unit after any period of
time.
• When voice messages are restored from a backup, any voice messages older than 30 days will be deleted. If the
base unit does not have enough free space, voice messages older than 15 days may also be deleted.
• Base unit and extension number passwords are stored on the base unit indefinitely, or until the user who is
associated with this information is removed from the phone system.
• User-entered data is stored on the base unit indefinitely, or until the user who is associated with this information
is removed from the phone system. This data includes names, phone numbers, e-mail addresses, and personal
contact information.
• E-mail server password is stored on the base unit indefinitely, or until the phone system administrator removes
it. (This only applies if the phone system administrator configures Response Point to send voice messages as
e-mail attachments.)
D-Link DVX-000MS User Manual
base unit stores and retrieves information. The base unit
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