Configure Bypass Receptionist - D-Link VoiceCenter DVX-2000MS User Manual

Section  - Installation
Bypass Receptionist allows callers to reach an extension number directly, without going through the Automated
Receptionist or a receptionist. The Bypass Receptionist feature first checks the phone number of an incoming call. If
the phone number of the caller has been configured for bypassing the receptionist, the call is automatically sent to the
appropriate extension number.
Employees can configure phone numbers to bypass the receptionist using the Assistant program. Otherwise, all other
calls are handled by the specified call routing plan.
The table of phone numbers and users is sorted first by conflicts. For example, if two employees have used Bypass
Receptionist for the same incoming phone number, these conflicts are grouped together at the top of the table. Non-
conflicting phone numbers are sorted in numerical order. In addition, to sort the table by user, click Go directly to this
user.
To configure Bypass Receptionist:
1. Click the Call Routing button.
2. In the Tasks panel, click Configure Bypass Receptionist.
3. Select the Allow calls to bypass the receptionist based on the caller ID phone number check box.
4. Note any conflicts, and notify employees that they need to resolve who gets a direct call that they both have configured
to bypass the receptionist. (Likewise, you might see conflicts because an outside number has been designated for
External Access.)
5. Click OK.
D-Link DVX-000MS User Manual

Configure Bypass Receptionist

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