Configuring Automated Receptionist Properties - D-Link VoiceCenter DVX-2000MS User Manual

Section  - Installation

Configuring Automated Receptionist Properties

The Automated Receptionist Plan is useful for your business if you want the automated voice, called the Automated
Receptionist, to answer calls and transfer them to employees accordingly. Occasionally, a caller may want to speak to
a person instead of the automated voice, or the Automated Receptionist may not be able to recognize what a caller is
saying. It is good idea to specify a user as the operator to handle these situations.
You can also specify what greetings the Automated Receptionist will use and whether the directory is available to
people calling your business.
To configure Automated Receptionist Properties:
1. Click the Call Routing button.
2. In the Tasks panel, click Configure Automated Receptionist Properties.
3. Specify the options you want, including enabling the directory and configuring prompts for the Automated Receptionist
to use.
4. Click OK.
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