Customer Limited Warranty - Gatekeeper Y58 User Manual & Installation Manual

Y58 User Manual & Install Guide

10 Customer Limited Warranty

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GATEKEEPER SYSTEMS INC. (Company) warrants that any product
manufactured or supplied by Gatekeeper Systems and found in the
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reasonable judgment of Gatekeeper Systems to be defective in
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material or workmanship will be repaired or replaced by
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Gatekeeper Systems without charge for parts and labour.
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This warranty shall cover the following periods and equipment:
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Gatekeeper System
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Interior Cameras - 3 years
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Exterior Cameras - 1 years
G series Y58 – 3 years
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Gatekeeper Branded Hard Drive Disk– 3 years
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Hard Drives – 1 Year
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All Accessories and Other Products Not Identified above - 1 year
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The warranty periods commence on the date of shipment. During
the period of the warranty the Company, at its discretion will repair
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and/or replace all improperly functioning equipment caused by a
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manufacturer's defect. This warranty does not protect against
accidental or intentional damage, vehicle electrical systems
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generating steady state or transients, voltages or currents
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exceeding product specification, loss, acts of nature, water damage,
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or any other event that did not originate during the manufacturer
of the product. Y58 must be returned once every twelve months for
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service otherwise warranty may be void.
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The Gatekeeper Systems product including any defective part must
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be returned to Gatekeeper Systems within the warranty period. The
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expense of delivering Company product to Gatekeeper Systems for
warranty work will be paid by the customer. The expense of
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delivering Company product back to the customer will be paid by
Gatekeeper Systems. Gatekeeper Systems' responsibility in respect
to claims is limited to making the required repairs or replacements
and no claim of breach of warranty shall be cause for cancellation
or rescission of the contract of sale. Proof of purchase complete
with the serial numbers of the products purchased will be required
by the customer to substantiate any warranty claim. All warranty
work must be performed by an authorized Gatekeeper Systems
service representative.
This warranty does not cover any Gatekeeper Systems' product that
has been subject to misuse, neglect, negligence, or accident, or that
has been operated in any way contrary to the operating instructions
as specified by Gatekeeper Systems either verbally, in writing, by
instructions written on the product or in the Gatekeeper Systems
Installation and Operating Manual.
This warranty does not apply to any damage to the Gatekeeper
Systems product that is the result of improper maintenance or to
any Gatekeeper Systems' product that has been altered or modified
so as to adversely affect the products' operation, performance or
durability or that has been altered or modified so as to change its
intended use.
USA RECEIVING FACILITY:
Gatekeeper Systems Inc.
Unit 82A-446 Harrison Street
Sumas WA 98295
Tel. 1.604.864.6187
Fax 1.604.864.8490
Toll Free (N.A.) 1.888.666.4833
Gatekeeper Systems' is not responsible for lost or missing video.
The warranty does not extend to repairs made necessary by normal
wear or by the use of parts or accessories which are either
incompatible with the Company product or adversely affect its
operation, performance or durability.
Gatekeeper Systems reserves the right to change or improve the
design of any Company product without assuming any obligation
to modify any product previously manufactured.
ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE
SPECIFIED PERIOD FOR EACH PRODUCT CATEGORY AS LISTED IN
THIS DOCUMENT. ACCORDINGLY,
WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN
THEIR ENTIRETY AFTER THE EXPIRATION OF THE APPROPRIATE
WARRANTY PERIOD. GATEKEEPER SYSTEMS' OBLIGATION UNDER
THIS WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE
REPAIR OR REPLACEMENT
GATEKEEPER SYSTEMS DOES NOT ASSUME OR AUTHORIZE
ANYONE TO ASSUME FOR THEM ANY OTHER OBLIGATION.
GATEKEEPER SYSTEMS ASSUMES NO RESPONSIBILITY FOR
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES INCLUDING,
BUT NOT LIMITED TO THE EXPENSE OF RETURNING THE
COMPANY PRODUCT TO GATEKEEPER SYSTEMS CORPORATE
HEAD OFFICE, MECHANIC'S TRAVEL TIME, CUSTOMER LABOR
EXPENSES, TELEPHONE OR TELEGRAM CHARGES, RENTAL OF LIKE
PRODUCT DURING THE TIME WARRANTY SERVICE IS BEING
PERFORMED, TRAVEL, LOSS OF USE OF THE PRODUCT, LOSS OF
TIME OR INCONVENIENCE.
Warranty Service
To obtain warranty service, the purchaser must notify the Company
during the warranty period. The Purchaser will discuss the defect or
problem with a Company technician, and once the problem has
been verified the Company will issue a return material authorization
number (RMA) authorizing the purchaser to return faulty
merchandise to the Company for repair or replacement as
determined by the Company. It may be necessary for the customer
to assist Gatekeeper Systems in assessing failed product.
Gatekeeper Systems may require the customer to remove
hardware, manipulate software and/or perform other diagnostic
activities. Failure to assist in and allow remote diagnostic activities
may result in a service fee being charged.
Advance replacements will be issued for the first 45 days from the
date of shipment.
This Warranty applies to all Company products manufactured by
Gatekeeper Systems and sold in the United States and Canada.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
CANADA OPERATIONS:
Gatekeeper Systems Inc.
301-3 1127 Wheel Avenue
Abbotsford BC V2T 6H1
Tel. 1.604.864.6187
Fax. 1.604.864.8490
Toll Free (N.A.) 1.888.666.4833
ANY SUCH IMPLIED
OF DEFECTIVE PARTS, AND
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