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Gatekeeper G4-504HD2a User's Operating Manual

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G4-504HD2a
User Operating Manual
Document Ref. No. : DN3154
Version No.
: 1.0
Document Date
: March 2019

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Summary of Contents for Gatekeeper G4-504HD2a

  • Page 1 G4-504HD2a User Operating Manual Document Ref. No. : DN3154 Version No. : 1.0 Document Date : March 2019...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS GLOSSARY .............................. 5 INTRODUCTION ..........................7 G4-504HD2 ........................7 ELCOME TO ....................7 MPORTANT AFETY AND ANDLING NFORMATION YOUR G4-504HD2A AT A GLANCE....................9 ............................9 ECHNICAL PECIFICATIONS G4-504HD2 ..................10 RONT ECURITY EMOVED G4-504HD2 & C ....................
  • Page 3 6.3.6 Application ................................. 78 .............................. 79 URVEILLANCE ETTINGS 6.4.1 Live View................................79 6.4.2 Record .................................. 85 6.4.3 IPC Setup ................................95 ..............................98 OLLECTION ETTINGS 6.5.1 General ................................98 6.5.2 Snap Setting ..............................104 ................................ 108 LARM ETTINGS 6.6.1 Base ...................................
  • Page 4 TABLE OF FIGURES Figure 2-1 Front View of the G4-504HD2a ........................10 Figure 2-2 Close Up View of the G4-504HD2a Status Indicator Lights ..............11 Figure 2-3 Rear View of the G4-504HD2a ............. Error! Bookmark not defined. Figure 3-1 Side View of the Finger Mouse ........................16 Figure 3-2 Connecting the Finger Mouse and LCD Monitor ..................

  • Page 5: Glossary

    SD cards. ICD / ICD2 Interactive Control Display, purpose built touch screen monitors for operating Gatekeeper Systems DVRs. Input/Output IP Camera An Internet protocol camera, or IP camera, is a type of digital video...
  • Page 6 On Screen Display – an image superimposed on a screen commonly used to display information such as volume, channel, date/time, device status, etc. It also forms the basis of the menu system display which is used to configure the system settings of the digital video recorder. Secure Digital Card –...

  • Page 7: Introduction

    The G4-504HD2a records to a removable Hard Disk Drive. Utilizing a state of the art suspension system and smart thermal management technology, the G4-504HD2a is built to withstand the shocks, vibration and environmental stresses inherent in vehicle operation.
  • Page 8 If you attempt to open it, you risk damaging your product, and such damage isn’t covered by the warranty on your G4-504HD2a. If at any time there is a question about how to proceed, please contact Gatekeeper Systems immediately at either 1-888-666-4833 or 1-604-864-6187 for assistance. Review all available installation documentation, including technical bulletins.

  • Page 9: Your G4-504Hd2A At A Glance

    G4-504HD2a User Guide 2 Your G4-504HD2a at a Glance Technical Specifications Rear: Ports and Connectors Front: Security Door Closed Video Video Channels 4 Analog High Definition / Standard Definition channels and 2 IP channels. With addition of 4 port switch: 4 Analog High Definition / Standard Definition channels and 4 IP channels.

  • Page 10: G4-504Hd2A Front View: Security Door Removed

    11.5” x 6” x 3.5” (280 mm x 150 mm x 80 mm) Weight 4.4 lbs. (2kg) Environmental Operating Temperature -40°F to +158°F (-40°C to +70°C) Operating Humidity Below 90% non-condensing G4-504HD2a Front View: Security Door Removed Figure 2-1 Front View of the G4-504HD2a Your G4-504HD2a at a Glance 10 of 151...

  • Page 11: G4-504Hd2A Rear View: Ports & Connectors

    SD/SIM Card needs to be accessed. 4. USB Port: Supports external USB flash drives which can be used for saving/uploading configuration files, updating system firmware and downloading of recorded video/event files. Figure 2-2 Close Up View of the G4-504HD2a Status Indicator Lights Description RECORDING: Illuminated BLUE indicates that the device is recording.

  • Page 12: Figure 2-3 Rear View Of The G4-504Hd2A

    8. ICD: Allows for video out using an ICD2 for configuration setup. 9. Power (part no. CAB000360): Main power cable for the G4-504HD2a. 10. Digital IP Camera In (part no. CAB000377): Allows for the connection of two Gatekeeper Systems Digital IP cameras.

  • Page 13: Included

    This is the sensor cable for connecting the various sensor inputs to the DVR. Serial Cable (CAB000382) This connects the various add-ons to the Power Line Fuse Ignition Line Fuse Camera Connector (CAB000310) Video adapter Aviation to Molex connector. Your G4-504HD2a at a Glance 13 of 151...
  • Page 14 There are numerous customisable options and accessories which can tailor the product installation to fit your unique operating environment and requirements. Please contact Gatekeeper Systems for information on optional download kits and other accessories for use with your product. Your G4-504HD2a at a Glance...

  • Page 15: Getting Started

    3 Getting Started Learning How to Navigate Your G4-504HD2a comes with a simple graphical user interface from which you can access all the features and functions of the DVR. You can select from a choice of intuitive interface devices with which to navigate the system.

  • Page 16: Using The Finger Mouse

    G4-504HD2a User Guide 3.1.1 Using the Finger Mouse The trackball mouse, together with the accompanying LCD monitor, provides another way to access the DVR menu and functions using a familiar graphical user interface point-and-click system. Figure 3-1 Side View of the Finger Mouse Right Button: When viewing video streams, pressing this button will toggle between showing ▪...

  • Page 17: Figure 3-2 Connecting The Finger Mouse And Lcd Monitor

    G4-504HD2a User Guide How to Connect the Finger Mouse and LCD Monitor Figure 3-2 Connecting the Finger Mouse and LCD Monitor Getting Started 17 of 151...

  • Page 18: Using The Interactive Control Display (Icd2)

    G4-504HD2a User Guide 3.1.2 Using the Interactive Control Display (ICD2) The ICD2 is a full featured touch display that makes navigating the device menu system very intuitive. Besides the touch function, this accessory also has a number of buttons which act as hotkeys allowing the user to quickly select and go to different functions.

  • Page 19: Figure 3-4 Connecting The Icd2

    G4-504HD2a User Guide Arrow Keys: These buttons can be used to move the cursor or menu highlight to the left and ▪ right as well as up and down in order to select a button or menu item. Enter Key: Pressing this button will select the highlighted menu item (similar to tapping on it).

  • Page 20: Guide To Common Navigation Actions

    G4-504HD2a User Guide Guide to Common Navigation Actions The following table provides a summary of commonly used navigation functions. Action Finger Mouse ICD2 Navigating through Move the on-screen Use your finger to tap the the screens. pointer using the Track desired menu option.
  • Page 21 G4-504HD2a User Guide Action Finger Mouse ICD2 Click and drag an item. Move the on-screen Tap your finger on the pointer using the Track item and continue to Ball until it is situated hold. Now, without over the item, then click...

  • Page 22: The G4-504Hd2A Startup Screen Layout

    The G4-504HD2a Startup Screen Layout Upon startup, the screen of the G4-504HD2a will display the live video streams from the various cameras attached to the DVR. Users can select and configure how many video channels to be displayed on the screen for monitoring purposes.

  • Page 23: Viewing Live Video

    G4-504HD2a User Guide Live Video From Cameras: By default upon system startup, the screen will display live video from ▪ the camera attached to channel one in single camera full onscreen view. Clicking anywhere on the video screen will bring up the on-screen quick menu where the user can select from several different display options.

  • Page 24: Figure 3-7 Cycling Through The Video Channels In Quad View

    G4-504HD2a User Guide In 4 Camera On-screen View mode, the screen is split into four sections (using a 2x2 grid layout) ▪ and video from four cameras is simultaneously shown on the screen. With the Finger Mouse or the ICD2, you could also click on any video stream on the (2x2) grid ▪...

  • Page 25: Quick View Of System Status Information

    G4-504HD2a User Guide Figure 3-8 Example of Video Loss Quick View of System Status Information Selecting the System Information button on the on-screen quick menu will display the system information screen where the user can view various device information such as version information, active modules, server status, environment data, and storage size.
  • Page 26 G4-504HD2a User Guide 1. Version This screen shows a summary of the various device hardware identification numbers, and also the version numbers of the firmware that is running on the device. The information shown is as follows: Device Name ▪...
  • Page 27 G4-504HD2a User Guide 4. Server Status This screen shows the details of the Center Server that the device is setup for connection to (summarising the connection status and type, as well as the connection address and port number). Note: These settings are only applicable when the device is setup for a network connection within a Gatekeeper Wireless Configuration.

  • Page 28: Logging Into The System

    Logging into the System In order to access many of the G4-504HD2a’s advanced functions, you will need to be logged in to the system. This is a security measure to ensure that access to sensitive functions and video data is restricted to authorised users.
  • Page 29 G4-504HD2a User Guide Step 2 Click on the Password field to enter the password. ▪ Using the on-screen keyboard which is displayed, key in the password. ▪ When done, press the Enter (  ) key on the on-screen keyboard.

  • Page 30: Understanding The Main Menu

    G4-504HD2a User Guide Understanding the Main Menu The Main Menu can be accessed by clicking the Person icon on the far right of the on-screen quick menu. Figure 3-10 Accessing the Main Menu The Main Menu has five options as shown in the figure following.
  • Page 31 Logout: Logout the current logged-in user. This will return the system to the live video view. ▪ The REC Search and Log Search functions will be explained in the chapter on Viewing Recorded Data, whilst the Setup function will be explained in the chapter on Configuring the G4-504HD2a. Getting Started 31 of 151...

  • Page 32: Basic System Quick Start

    Step 1: Powering Up the G4-504HD2a The Gatekeeper Project Team are able to mount and install the device into the vehicle based on your requirements and in accordance with industry best practices from years of experience. If you prefer to mount the device yourself, please read Chapter 9 for detailed hardware installation instructions.

  • Page 33: Step 3: Logging In And Accessing System Configuration

    G4-504HD2a User Guide Step 3: Logging In and Accessing System Configuration You may now log into the system and go to the Main Menu where you can access the device Setup and configuration settings. Step 3.1 ▪ If you are using a Finger Mouse, click the Right Button, whereas ICD2 users can just tap on the screen.
  • Page 34 ▪ Understanding the Setup Menu System for System Configuration The G4-504HD2a comes with a comprehensive setup menu system where you will be able to tailor almost every aspect of the device operations to your unique fleet requirements. The configuration options in the menu are broken into 5 major sections: Basic –...

  • Page 35: Figure 4-2 Setup Menu System For Device Configuration

    G4-504HD2a User Guide Alarm – where you will be able to configure recording, snapshot and other actions which the ▪ device will perform when an alarm event occurs. For a detailed explanation, please see Section 6.6. Maintenance – where you will be able to perform various maintenance actions, including data ▪...

  • Page 36: Step 4: Setting The Date And Time

    G4-504HD2a User Guide Step 4: Setting the Date and Time The first step is to ensure that the date and time is set correctly in the device. Navigate to: Main Menu Setup Basic Setup Time Setup → → → Please verify that the following default settings are correctly configured. For a detailed explanation of each setting, please see Section 6.3.2.

  • Page 37: Step 5: Setting The Vehicle Identity Information

    Section 6.3.1. Device Info Device ID Leave this value as it is, unless directed to change by Gatekeeper Project Team. Vehicle Info Vehicle Plate You can use this field to key in the vehicle registration plate number.

  • Page 38: Step 6: Setting Basic Preferences

    G4-504HD2a User Guide Driver Info Driver Number If the vehicle will have a specific driver, you may use this field to key in the identification number of the driver (if required). Maximum of: 10 characters Driver Name If desired, you may also key in the name of the vehicle driver here.

  • Page 39: Step 7: Setting Up Authorised Users

    For a detailed explanation on how to do this, please see Section 6.3.4. Step 8: Setting Up Recording The G4-504HD2a is a hybrid DVR. It has the capability of having a combination of Analog and Analog HD cameras connected at the same time.
  • Page 40 G4-504HD2a User Guide Please review and adjust the following default settings to match your actual camera configuration. For a detailed explanation of each setting, please see Section 6.4.2. General System DEFAULT SETTINGS: NTSC ▪ Overwrite DEFAULT SETTINGS: By Capacity ▪...
  • Page 41 G4-504HD2a User Guide ▪ For Analog HD cameras set these to 720p For channels 1 to 4 (Analog HD camera channels), set the following: 720P ▪ For channel 5 (IP camera channel), set the following: 720P ▪ Frame Rate DEFAULT SETTINGS: For all channels (1 to 5), set the following: ▪...

  • Page 42: Step 9: Setting U Pip Cameras

    Please follow the steps in Section 6.4.3 to setup the IP Cameras in your system. 4.10 Step 10: Finish Your new G4-504HD2a system is now setup and ready to go! Please also review Chapter 5 to learn about viewing and clipping the recorded video.

  • Page 43: Viewing Recorded Data

    G4-504HD2a User Guide 5 Viewing Recorded Data Using the Playback Feature The Playback feature can be accessed from the on-screen quick menu after logging in. It functions as a shortcut which allows the user to immediately access and view recorded video from the start of the current day (beginning 00:00:00H) till the current time of the day.

  • Page 44: Figure 5-2 Playback On-Screen Controls

    G4-504HD2a User Guide The Video Playback On-Screen Controls If you are using a Finger Mouse, you can toggle the on-screen controls by pressing the Right Button, whereas with the ICD2, you would just tap anywhere on the video. If there is no user input, then the on- screen playback controls will auto-hide after 15 seconds of inactivity.
  • Page 45 G4-504HD2a User Guide Current Playback Time Control: This shows the current playback time. Selecting it will bring up ▪ the time control dialog which allows you to key in a specific time (in hh:mm:ss 24-hour time format) from which to begin the playback.

  • Page 46: Using Rec Search

    G4-504HD2a User Guide Using REC Search The REC Search feature can be accessed from the Main Menu after logging in. It allows the user to search for and view any recorded video which is stored on the DVR’s storage (hard disk drive or SD card).

  • Page 47: Figure 5-4 Rec Search Camera Channel Controls

    REC Search Step 2: Selecting the Camera Channels In a complex multi-camera DVR configuration such as the G4-504HD2a which can have up to 5 connected cameras in total, records of even a single day may contain a lot of recorded video data. This next step allows you to filter the data by selecting only the camera channels of interest to view.
  • Page 48 G4-504HD2a User Guide Back to Previous Screen: Click this icon to return to the Previous Screen that you were at. ▪ Video Type: Clicking the ( v ) button displays a drop down menu which allows you to select the ▪...

  • Page 49: Figure 5-5 Rec Search Time Controls

    G4-504HD2a User Guide Figure 5-5 REC Search Time Controls Main Menu: Click this icon to return to the Main Menu. ▪ Back to Previous Screen: Click this icon to return to the Previous Screen that you were at. ▪ Time Scale: This is the time bar which shows recorded video availability for the day (from ▪...
  • Page 50 G4-504HD2a User Guide Playback Start Time: This shows the selected playback time. Clicking on it will bring up the time ▪ control dialog which allows you to key in a specific time (in hh:mm:ss 24-hour time format) from which to begin the playback.

  • Page 51: Figure 5-6 Rec Search Playback Controls

    G4-504HD2a User Guide Figure 5-6 REC Search Playback Controls Selected Time Period: This time bar represents the selected time period. ▪ Recorded Video Available: The green shaded areas in the time bar let’s you easily identify where ▪ the recorded video is available.
  • Page 52 G4-504HD2a User Guide Cycle to Next Channel: Switch playback to the next camera channel. For example, if the system ▪ is currently playing recorded video from Camera 3, then clicking this button will switch to playing recorded video from Camera 4.
  • Page 53 G4-504HD2a User Guide REC Search Step 5: Exporting the Recorded Video At the time period selection screen of the REC Search function, you may also choose to export a video clip of the recorded video data by specifying a start and end time for the video and clicking the ( Export ) button on the screen.
  • Page 54 G4-504HD2a User Guide Step 5.2 ▪ After selecting the camera channels, you can also specify the time period of the video data that you wish to export. Click on the Playback Start Time to key in the specific start time of the video that ▪...

  • Page 55: Using Log Search

    G4-504HD2a User Guide Step 5.3 ▪ Once you have selected both the camera channels and the time period, click the ( Export ) button to proceed. A summary screen will be displayed showing the selected time period and the ▪...

  • Page 56: Figure 5-7 Log Search Date Controls

    G4-504HD2a User Guide Figure 5-7 Log Search Date Controls Main Menu: Click this icon to return to the Main Menu. ▪ Back to Previous Screen: Click this icon to return to the Previous Screen that you were at. ▪ Logs Available: A green bar below the date indicates that log files exist for that particular date.

  • Page 57: Figure 5-8 Log Time And Type Selection

    G4-504HD2a User Guide Figure 5-8 Log Time and Type Selection Main Menu: Click this icon to return to the Main Menu. ▪ Back to Previous Screen: Click this icon to return to the Previous Screen that you were at. ▪...

  • Page 58: Figure 5-9 View And Export Log File

    G4-504HD2a User Guide Show all alarm events. IO Alarm Only show IO alarm events. Panel Alarm Only show panel alarm events. Speed Alarm Only show speed alarm events. ACC Alarm Only show ACC alarm events. Next Step: After selecting the time and log type, clicking on the ( Search ) button will proceed ▪...

  • Page 59: Configuring The G4-504Hd2A

    6 Configuring the G4-504HD2a Quick Reference to Configuration Menu System The following shows a high level map to the various settings in the G4-504HD2a configuration menu system. Please refer to the following sections for a detailed description of each section.

  • Page 60: Navigating The Configuration Menus

    G4-504HD2a User Guide Navigating the Configuration Menus The configuration menus are presented in a tabular format, where the main sections can be selected from the row of tabs at the top of the screen. The subsections within each main section are arrayed in columnar format, and can be selected from the column of page subsections on the left edge of the screen.
  • Page 61 If you navigate away from the current page/tab without saving, any changes that you have made to the settings will be discarded. Please note that your configuration settings have been set by Gatekeeper Systems engineers to meet your specific deployment requirements. Do not reset to factory defaults or change the settings unless you fully understand the changes you are making, or as directed by Gatekeeper Systems.
  • Page 62 G4-504HD2a User Guide Text Field This is a general field which accepts user input. Clicking the field will display an on-screen full qwerty keyboard for the user to key in the text (both alphabets and numbers). However, if the field will only accept numeric values, clicking on the field will display an on-screen keypad for the user to key in numeric values.

  • Page 63: Basic Settings

    G4-504HD2a User Guide Drop List This is a controlled input field which only accepts selections from a predefined list of items. This kind of field can be identified by a ( v ) button to the right of the field. Clicking this button will display a list of items which can be scrolled and selected.

  • Page 64: Regist Info

    You may input up to a maximum of: 5 digits ▪ Note: This value is only set when the device is configured as part of a Gatekeeper Wireless deployment. DEFAULT SETTINGS: Please refer to Gatekeeper Project Team, in consultation with customer/school district, for the value to set.
  • Page 65 G4-504HD2a User Guide DEFAULT SETTINGS: Please refer to Gatekeeper Project Team, in consultation with customer/school district, for the value to set. Line Number Alphanumeric text field for setting the vehicle line number. This is typically the identification code used by the fleet operator to identify a particular route.

  • Page 66: Time Setup

    G4-504HD2a User Guide 6.3.2 Time Setup Navigate to: Main Menu Setup Basic Setup Time Setup → → → The device contains a real time clock. This subsection enables you to view and set the date and time for the device, and also configure the options used for time synchronization as well as daylight savings.
  • Page 67 G4-504HD2a User Guide DEFAULT SETTINGS: Please verify the time and date. If the time and/or date is not correct, please change them to the correct values. Satellite Checkbox – if selected, the device will synchronize the date and time periodically with the GPS satellites.
  • Page 68 G4-504HD2a User Guide Note: This setting requires a constant network connection either via cellular or WiFi. DEFAULT SETTINGS: Checkbox – Unselected ▪ Enable Checkbox – selecting this will enable the device to calculate and adjust for daylight savings time. DEFAULT SETTINGS: Checkbox –...
  • Page 69 G4-504HD2a User Guide If the device is adjusting for daylight savings by Week, you will need to specify the following: Drop list to choose the start month ▪ (from JAN to DEC). Drop list to choose the start week ▪...

  • Page 70: Startup

    G4-504HD2a User Guide 6.3.3 Startup Navigate to: Main Menu Setup Basic Setup Startup → → → This subsection enables you to set the startup characteristics of the device, as well behaviour of the device whilst in sleep mode. ON/OFF ON/OFF Mode...
  • Page 71 G4-504HD2a User Guide Never Sleep Sleep Mode Drop list to select the sleep mode option for the device: No Consumption Standby ▪ Notes: Currently, this is the only option available. DEFAULT SETTINGS: No Consumption Standby ▪ This means that the device will not be consuming battery power when it is shut down.

  • Page 72: User Setup

    G4-504HD2a User Guide vehicle with a 24V battery, the recommended threshold value is 24.5V. DEFAULT SETTINGS: Disabled/not applicable. Low Volt Upload Checkbox – selected will enable the device to log and report if low voltage situation occurs. DEFAULT SETTINGS: Checkbox – Unselected ▪...
  • Page 73 G4-504HD2a User Guide In addition to the administrator, the maximum number of additional users that can be added is two. DEFAULT SETTINGS: Default administrator user Username – admin ▪ Password - admin ▪ Default normal user Username – user ▪...
  • Page 74 G4-504HD2a User Guide Alphanumeric text field to key in the ▪ new user password. Alphanumeric text field to key in the ▪ new user password a second time in order to confirm it. Configuring the G4-504HD2a 74 of 151...

  • Page 75: Network

    G4-504HD2a User Guide 6.3.5 Network Navigate to: Main Menu Setup Basic Setup Network → → → This subsection enables you to view and set up all the network configuration options for the device communications. These include settings for the local network, web port settings, Wi-Fi,, communications module, and center server settings.
  • Page 76 Numeric text field to set the web port number. DEFAULT SETTINGS: ▪ NOTE: THE FOLLOWING SECTION (SERVER) IS ONLY APPLICABLE WHEN THE DEVICE IS BEING CONFIGURED AS PART OF A GATEKEEPER WIRELESS DEPLOYMENT. Server Center Server Drop list which displays a list of center servers configured in the device.
  • Page 77 G4-504HD2a User Guide Delete – this button deletes the selected center server and its associated configuration settings. Notes: You may add up to 5 center servers. Server 1 is the default center server and it cannot be deleted. DEFAULT SETTINGS: Server 1 ▪...

  • Page 78: Application

    Navigate to: Main Menu Setup Basic Setup Application → → → NOTE: GATEKEEPER DOES NOT SUPPORT THIS CONFIGURATION. Download Auto download Checkbox – if selected, the device will use the Reconnect configured settings. This item is unsupported and reserved for future development.

  • Page 79: Surveillance Settings

    G4-504HD2a User Guide Preview Voice This item is unsupported and reserved for future development. Surveillance Settings Navigate to: Main Menu Setup Surveillance → → This section allows the user to setup both Analog; Analog HD and the Digital IP Camera, as well as configure the on-screen display;...
  • Page 80 G4-504HD2a User Guide Nevertheless, the audio can still be toggled on and off from the video viewing screen itself. DEFAULT SETTINGS: Checkbox – Selected ▪ Image Setup This button displays the image setup screen. DEFAULT SETTINGS: Please adjust the video from the various camera channels using the settings explained below to meet your preferences.
  • Page 81 G4-504HD2a User Guide : Contrast : Color Warmth : Color Saturation Channel Being Configured: This drop list enables you to select a channel to configure. The ▪ video from the selected channel will be displayed, and you will be able to adjust the settings.
  • Page 82 G4-504HD2a User Guide Please adjust the margins if necessary to ensure the entire screen fits comfortably within your installed display monitor. Startup Drop box for selecting the type of live video displayed by default after Screen device startup: Single ▪...
  • Page 83 G4-504HD2a User Guide Clicking the (  ) button will allow you to edit the settings of the associated screen layout. Mode: This enables you to choose the display mode, whether channels will be displayed in ▪ single, quad or 9-split mode.
  • Page 84 G4-504HD2a User Guide Clicking the ( x ) button will delete the associated screen layout. Auto Loop Checkbox – if selected will enable the auto-loop feature. DEFAULT SETTINGS: Checkbox – Unselected ▪ Live OSD Date/Time Checkbox – if selected, the date and time will be displayed as an overlay text on top of the live video view on the LCD monitor or ICD2.

  • Page 85: Record

    G4-504HD2a User Guide Speed Checkbox – if selected, the speed will be displayed as an overlay text on top of the live video view on the LCD monitor or ICD2. DEFAULT SETTINGS: Checkbox – Unselected ▪ Checkbox – if selected, the GPS coordinates will be displayed as an overlay text on top of the live video view on the LCD monitor or ICD2.
  • Page 86 G4-504HD2a User Guide Overwrite The device records video cyclically. This drop list enables you to specify the conditions whereby older video will be overwritten: By Days – video older than a specified ▪ number of days will be overwritten by newer video.
  • Page 87 G4-504HD2a User Guide Main Stream Channel Drop Down list which displays the list of available camera channels. Selecting one of them will display the currently set configuration values, and allow you to modify them. These configuration values are channel specific.
  • Page 88 G4-504HD2a User Guide Likewise, for channel 5 (which is a Digital IP Camera channel), only enable the channel if there is a Digital IP camera connected. Resolution Drop list for selecting the resolution to record the video on this channel (applicable to...
  • Page 89 G4-504HD2a User Guide DEFAULT SETTINGS: For all channels (1 to 5), set the following: 1 (Best) ▪ Record Mode Drop list allowing you to select the record mode: Power Up – device will record ▪ whenever it is powered on.
  • Page 90 G4-504HD2a User Guide For all channels (1 to 5), set the following: Power Up ▪ Audio Checkbox – if selected, then audio will be included in the recording. If this is not selected, then the video will not have any audio,...
  • Page 91 G4-504HD2a User Guide quick changing video scenes continuously adjusting the bit rate. For optimal recorded video quality, Gatekeeper Systems recommends the use of the CBR setting throughout. DEFAULT SETTINGS: For all channels (1 to 5), set the following: ▪ Copy To...
  • Page 92 G4-504HD2a User Guide DEFAULT SETTINGS: Internal SD ▪ Record Mode Drop list where you can select the dual stream record mode: Sub Record – record a copy of the ▪ video from selected channels to the specified secondary storage, at a separately configured (usually lower) resolution and quality.
  • Page 93 G4-504HD2a User Guide Resolution – drop list to select the ▪ resolution to record this channel at. Available resolution options are QCIF (176x120), (352x240), (704x240) and D1 (704x480). Frame Rate – drop list allowing you to ▪ select the frame rate (in terms of frames per second) that you would like to record at.
  • Page 94 G4-504HD2a User Guide Checkbox - Unselected ▪ Time Checkbox – if selected, the date and time will be displayed as an overlay text on top of the recorded video. DEFAULT SETTINGS: Checkbox – Selected ▪ Vehicle Plate Checkbox – if selected, the vehicle number will be displayed as an overlay text on top of the recorded video.

  • Page 95: Ipc Setup

    G4-504HD2a User Guide Vehicle Num Checkbox – if selected, the Vehicle Num will be displayed as an overlay text on top of the recorded video. DEFAULT SETTINGS: Checkbox – Unselected ▪ Alarm Info This setting allows you to set the Alarm Info on the recorded video.

  • Page 96: Figure 6-5 4 Ip Camera Search Screen

    G4-504HD2a User Guide Camera Channels: The available camera channels are listed on the screen along with their ▪ associated settings. Scroll Page: Use the ( ^ ) and ( v ) buttons to scroll the list of camera channels up and down ▪...

  • Page 97: Figure 6-6 4 Ip Camera Settings Configuration Screen

    G4-504HD2a User Guide Edit Channel: Click on the (  ) button to edit the settings for the IP camera which is bound to ▪ that associated channel. This displays a pop-up screen with the settings that you can configure.

  • Page 98: Collection Settings

    G4-504HD2a User Guide Collection Settings Navigate to: Main Menu Setup Collection → → This section allows the user to configure all the settings related to data collection. This includes event logging from sensor input as well as alarms. The user can also configure the options for automated snapshots from the cameras based on specified triggers.
  • Page 99 G4-504HD2a User Guide For quick configuration, the copy function allows you to easily copy the settings of the current sensor to another sensor. Sensor Name Alphanumeric text field for setting a friendly name to easily identify the sensor. You may input up to a maximum of: 8 characters ▪...
  • Page 100 G4-504HD2a User Guide Sensor Number: 4 Sensor Name – DOOR ▪ OSD Name – DR ▪ Sensor Number: 5 Sensor Name – LEFTTURN ▪ OSD Name – LT ▪ Sensor Number: 6 Sensor Name – RIGHTTRN ▪ OSD Name – RT ▪...
  • Page 101 G4-504HD2a User Guide DEFAULT SETTINGS: 4800 ▪ RS232-2 The first associated drop list allows the user to configure the port function: None ▪ 485 Bus ▪ External GPS ▪ 3Axis Acc ▪ Green Driver ▪ ▪ Swip ▪ ▪ DEFAULT SETTINGS: None ▪...
  • Page 102 G4-504HD2a User Guide 38400 ▪ 56000 ▪ 57600 ▪ 115200 ▪ DEFAULT SETTINGS: 19200 ▪ RS-485-2 The first associated drop list allows the user to configure the port function: None ▪ 485 Bus ▪ External GPS ▪ 3Axis ACC ▪...
  • Page 103 If the measurement unit is set to Pulse, you will also need to select the calibration mode and perform a manual calibration. Pulse mode is currently unsupported, and Gatekeeper Systems recommends the use of Satellite for this setting. DEFAULT SETTINGS: Satellite ▪...

  • Page 104: Snap Setting

    Restricts the amount of data flowing through a cellular connection. E.G. if set to 512Kbps when using GV4+ and Live View the G4-504HD2a will control the bit rate for all channels ensuring that it will not exceed 512Kbps DEFAULT SETTINGS: Unchecked ▪...
  • Page 105 G4-504HD2a User Guide In the configuration screen, you will be able to configure the snapshot settings for each individual camera channel in turn: Channel – this is a drop list allowing ▪ you to select a particular camera channel. associated...
  • Page 106 G4-504HD2a User Guide configure the settings for the snapshots to be taken where there is an alarm event. In the configuration screen, you will be able to configure the snapshot settings for each individual camera channel in turn: Channel – this is a drop list allowing ▪...
  • Page 107 ( Copy ) button to make the copy. DEFAULT SETTINGS: Disabled/not applicable. ECO-Driving ODBII Currently unsupported by Gatekeeper Systems and reserved for future development. GDS Platelet Currently unsupported by Gatekeeper Systems and reserved for future development. Maintenance...

  • Page 108: Alarm Settings

    G4-504HD2a User Guide Alarm Settings Navigate to: Main Menu Setup Alarm → → All settings related to alarm events are contained in this section. The user can configure the settings for the various alarms such as speed, panel, IO, G-Sensor, as well as video loss events.
  • Page 109 G4-504HD2a User Guide DEFAULT SETTINGS: Disabled/not applicable. Trigger Click the ( Setup ) button under Trigger to display the Trigger setup screen. DEFAULT SETTINGS: Disabled/not applicable. Speed Threshold: Numeric text field to key in the speed value over which the device will flag ▪...
  • Page 110 G4-504HD2a User Guide which video will continue to be recorded when the alarm is triggered. Lock – checkbox, if selected will mark ▪ the recorded video associated with this alarm as locked video. Linkage IO Output – checkboxes, if ▪...
  • Page 111 G4-504HD2a User Guide panic button on the panel being pressed, this alarm will be triggered. DEFAULT SETTINGS: Checkbox – Selected ▪ Alarm Type Drop list to select the classification level for the alarm: Important ▪ General ▪ Panic Alarm ▪...
  • Page 112 G4-504HD2a User Guide Back to Previous: Click the ( Cancel ) button to return to the previous screen without saving. ▪ Linkage Click the ( Setup ) button under Linkage to go to the Linkage setup screen. This sets up the video display, recording and snapshot options associated with this alarm.
  • Page 113 G4-504HD2a User Guide segments associated with an actual camera will be displayed as a black box PB Alarm Duration – numeric text ▪ field to set the duration of the video playback (in seconds) when the alarm occurs. Alarm Snap – checkbox – if selected, ▪...
  • Page 114 G4-504HD2a User Guide Trigger Click the ( Setup ) button under Trigger to display the Trigger setup screen for the associated IO input line. This will display a drop list which allows you to select the trigger for this IO input line: Low (0V) ▪...

  • Page 115: Video

    G4-504HD2a User Guide Single : Display 1 camera. Quad : Display 4 cameras. If Single (1x1) or Quad (2x2) display is selected, the ( Setup ) button allows you to select the layout of the channels to be displayed on-screen.
  • Page 116 G4-504HD2a User Guide Video Videoloss Checkbox – if selected, enables the device to monitor for videoloss events. In case of videoloss detected on the specified camera channels, this alarm will be triggered. DEFAULT SETTINGS: Checkbox – Selected ▪ Alarm Type...
  • Page 117 G4-504HD2a User Guide another day, thus allowing you to easily quickly replicate videoloss monitoring schedule settings. Once you have selected the day to copy to, click on the ( Copy ) button to make the copy. DEFAULT SETTINGS: Please choose the operational periods for which to monitor for video loss events.
  • Page 118 G4-504HD2a User Guide If Single (1x1) or Quad (2x2) display is selected, the ( Setup ) button allows you to select the layout. The drop lists are shown on-screen accordingly to the grid layout mode selected. You can easily choose each...
  • Page 119 G4-504HD2a User Guide Select the channel on which you want the motion detection to be recorded. The area setup button of the selected channel will display a grid pattern. Select the area required to be covered by Motion detection. Linkage Setup: When the setup button is selected a separate window will appear with options with multiple choices.

  • Page 120: Advanced

    G4-504HD2a User Guide 6.6.3 Advanced Navigate to: Main Menu Setup Alarm Advanced → → → This subsection enables you to set up the trigger for alarm events based on G-Sensor input, and also to define the actions that will be taken when the alarm occurs.
  • Page 121 G4-504HD2a User Guide Channel – checkboxes which allow you ▪ to select any combination of the camera channels to be included in the display and recording. Post Recording – drop list which ▪ allows you to select the duration for which video will continue to be recorded when the alarm is triggered.

  • Page 122: Maintenance Settings

    G4-504HD2a User Guide DEFAULT SETTINGS: Disabled. Calibrate Click the ( Calibrate ) button to calibrate the device accelerometer. DEFAULT SETTINGS: Disabled. Maintenance Settings Navigate to: Main Menu Setup Maintenance → → This section allows the user to perform various maintenance operation such as import and export of data and configuration files, firmware upgrades, and storage media formatting.

  • Page 123: Filedata

    G4-504HD2a User Guide This subsection enables you to import and export configuration files for easy configuration of multiple DVRs. Config Config File Export Click the ( Export ) button to export the entire device configuration settings to a file. This file...

  • Page 124: Upgrade

    G4-504HD2a User Guide Notes: Start time is only applicable if exporting data using the Export Time option File Type Drop list which allows you to specify the type of data to be exported: GPS data file ▪ Vehicle Info File ▪...

  • Page 125: Storage

    G4-504HD2a User Guide GPS Upgrade Click the ( Upgrade ) button to retrieve the GPS update from a file and apply it to the system. You will need a compatible update file saved on an external storage device (most commonly a USB flash drive attached to the device USB port).
  • Page 126 Hardware configuration settings to a file. This file will be saved on an external storage device (most commonly a USB flash drive attached to the device USB port). General / Super Buttons Unsupported by Gatekeeper Systems. Reserved for future development. Configuring the G4-504HD2a 126 of 151...

  • Page 127: Special Topics

    IP Camera. In the G4-504HD2a though, adding a new IP camera to the system can easily be done through the automated setup options available in the setup menu.
  • Page 128 G4-504HD2a User Guide Step 7.1.1.2 The system will already have assigned a new IP address your new IP Camera ▪ Click on the checkbox on the left of the row which lists the IP address of the new IP ▪...

  • Page 129: Binding Ip Cameras To Any Channel

    G4-504HD2a User Guide Your new IP Camera is now configured, and will stream video to the selected ▪ channel for viewing and recording. Binding IP Cameras to Any Channel By default, when setting up IP Cameras, the device will always assign the Digital IP Cameras automatically to channels 5.

  • Page 130: Configuring Substream Recording Quality

    G4-504HD2a User Guide Figure 7-2 Enabling Camera Channels Use the Channel drop list to go to the channel that you have bound the IP Camera to, and ensure that the Enable checkbox is selected. The IP Camera will now be displayed and recorded on that channel.

  • Page 131: Figure 7-4 Substream Recording Settings

    G4-504HD2a User Guide Click the ( Setup ) button to set up the recording options for the substream. Figure 7-4 Substream Recording Settings This substream recording settings configuration needs to be done for each individual camera channel separately. The following options will be available for configuration: Choose Channel –...

  • Page 132: Using A New Sd Card

    Using a New SD Card The G4-504HD2a uses a special filesystem format to store data to the SD Card. As such, any new SD Card would need to be formatted in the device itself prior to use. To do this, just insert the SD Card into the SD Card slot on the device.

  • Page 133: Upgrading Device Firmware

    G4-504HD2a User Guide Upgrading Device Firmware From time to time, Gatekeeper Systems may release new firmware updates for your device which will improve performance and reliability. In order to update your device, please download the correct firmware update compatible with your device.

  • Page 134: Maintenance And Troubleshooting

    8 Maintenance and Troubleshooting Maintenance Whilst the G4-504HD2a is a dependable and robust piece of equipment, it is still a complex electronic device and as such, may require maintenance from time to time. To ensure optimal performance, Gatekeeper Systems strongly recommends that a proper Preventive Maintenance Schedule be set up and adhered to.

  • Page 135: Hardware Installation

    G4-504HD2a User Guide 9 Hardware Installation Quick Reference Guide for Installation Hardware Installation 135 of 151...
  • Page 136 ▪ Setup menu. Navigate to Setup>Maintenance>Storage to format the drive(s). Please note, non-Gatekeeper branded SD cards may not function reliably. If used, non- Gatekeeper branded SD cards must be formatted in the DVR prior to use. Start vehicle, and wait for recorder to boot up (approximately two minutes). Confirm live camera ▪...

  • Page 137: Instructions For Mounting The System

    ▪ as directed by install sheet. Failure to use provided Split Loom and Grommets will void the warranty. Gatekeeper Systems provides Tek Screws with which to mount the G4-504HD2a – these have ▪ been tested and are approved for mounting.

  • Page 138: Instructions For Setting Up The System

    Instructions for Setting Up the System The G4-504HD2a is capable of recording up to 4 Analog/Analog HD and 1 digital IP camera simultaneously. The 4 Analog/Analog HD cameras are connected using CAB000310 to the back of the recorder.

  • Page 139: Detailed Cabling Diagrams

    G4-504HD2a User Guide Detailed Cabling Diagrams 9.4.1 Fuse Connections Figure 9-1 G4-504HD2a Fuse Connections Hardware Installation 139 of 151...

  • Page 140: Hardware

    10 Hardware. 10.1 Using the COMRAD™ Docking Station. The G4-504HD2a utilizes a COMRAD™ drive system, and thereby easy to download; view and share video files. The COMRAD™ Docking Station is a small device designed specifically for the retrieval and viewing of recorded video from a G4-504HD2a system. To use the COMRAD™ Docking Station the COMRAD™...

  • Page 141: Cabling Diagrams

    Cabling Diagrams Please refer to the following pages with detailed cabling diagrams for the different installation configurations of the G4-504HD2a. 1. Cabling Diagram with Analog/Analog HD and Digital IP Camera Only 2. Cabling Diagram with Analog/Analog HD, Digital IP Camera, and Wireless 3.
  • Page 142 G4-504HD2a User Guide Cabling Diagram with Analog/Analog HD and Digital IP Cameras Only Hardware. 142 of 151...
  • Page 143 G4-504HD2a User Guide Cabling Diagram with Analog/Analog HD, Digital IP Cameras, and Wireless Hardware. 143 of 151...
  • Page 144 G4-504HD2a User Guide Cabling Diagram with Analog/Analog HD, Digital IP Camera, Wireless, and AWM Module Hardware. 144 of 151...

  • Page 145: Sensor Connections

    G4-504HD2a User Guide 10.1.2 Sensor Connections Figure 10-1 Wiring the Sensors (CAB000383) Hardware. 145 of 151...

  • Page 146: Camera Mounting And Connections

    ▪ Coil and tie off excess harness in a safe place. ▪ DO NOT disassemble the Camera Ball unless directed to, and under the supervision of an authorised Gatekeeper Systems support technician. Camera Body Parts A : Rubber Gasket B : Base Plate...
  • Page 147 Step 7 To aim the Camera Ball (C), video from the camera can be viewed by connecting a ▪ portable LCD/Monitor, or, by use of the ICD2 accessory available from Gatekeeper Systems. Step 8 Re-position Camera Collar (D) prior to tightening down the Retainer Ring (E) so ▪...
  • Page 148 G4-504HD2a User Guide Suggested Camera Mounting Locations G4-304SD1 / G4-504HD1a G4-504HD2a suggested camera locations. suggested camera locations. Hardware. 148 of 151...
  • Page 149 G4-504HD2a User Guide G4-508HD4 without Stop Arm camera G4-508HD4 with Stop Arm camera suggested suggested camera locations. camera locations. Check For Wire Routing Ceiling mount recommended. Camera harness to be connected through opening in base. Do not obstruct walkways. Use existing wire paths wherever possible, e.g. radio, Avoid contact with abrasive metal to speakers, etc.

  • Page 150: Customer Limited Warranty

    Advance replacements will be issued for the first 45 days from the date of shipment. This warranty does not apply to any damage to the Gatekeeper Systems product that is the result of improper maintenance or to This Warranty applies to all Company products manufactured by any Gatekeeper Systems’...

  • Page 151: Contact Information

    G4-504HD2a User Guide 12 CONTACT INFORMATION GSI – Canada 301-31127 Wheel Avenue Abbotsford, BC V2T 6H1 Canada GSI – USA 446 Harrison Street Sumas, WA 98295 SALES & TECHNICAL SUPPORT North America: Tel: 1.604.864.6187 Fax: 1.604.864.8472 Toll Free: 1.888.666.4833 CONTACT INFORMATION...

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