Xerox DOCUPRINT N4525 Service Quick Reference Manual page 113

RAP 1-36
Error Code H1-1
There is a Lift Up problem with Tray 1.
Logic Control on the Print Engine Controller Board sensed that Tray 1 was not raising
into position in Feeder 1.
Table 1-64 Error Code H1-1 Insert Tray 1
Step Actions and Questions
Tray 1 LIFT MOTOR TEST
1
1. Remove the Rear Cover (RRP 1-5).
2. Load paper into Tray 1 and install Tray 1 into Feeder 1.
3. Enter Diagnostics Mode.
4. From the Main Menu, select Comp Output Test / IOT
Unit / Tray 1 Lift Mot to check the Tray 1 Lift Motor.
5. Press [4] to start, Tray 1 Lift Motor should run two
seconds, then stop.
Does the Tray 1 Lift Motor run when you start
the test?
2 Tray 1 CHECK
Slowly side Tray 1 out of Feeder 1.
Can you hear the Tray 1 bottom plate drop as
you slide the Tray out of the Feeder?
3 Tray 1 LEVEL SENSOR TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / IOT
Unit / Tray 1 Level to check the Tray 1 Level Sensor.
3. Press [4] to start, [0] to stop.
4. Repeatedly open and close Tray 1.
Does the Control Panel display "Up" when you
open the Bin, and "Down" when you close the
Bin?
4 PRINT ENGINE CONTROLLER BOARD
REPLACEMENT
Replace the Print Engine Controller Board (RRP 1-72).
Does the error code appear?
5 The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this Repair Analysis Procedure, replace each
component or troubleshoot each area listed below, one at
a time, until you isolate and solve the problem.
Wiring and connectors linking the components


Input/Output Board (RRP 1-70).


Volume 1 / Print Engine - Error Codes & Messages
Insert Tray 1
Yes
Go to step 2
Go to step 2
Go to step 4
Go to step 5
No
Replace Tray
1 Lift Motor
(RRP 1-9)
Replace Tray
1 with a new
one
Replace the
Tray 1 Level
Sensor
Problem
solved
1-91