Dell EMC PowerEdge R6525 Installation And Service Manual
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Dell EMC PowerEdge R6525 Installation And Service Manual

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Dell EMC PowerEdge R6525
Installation and Service Manual
Regulatory Model: E67S
Regulatory Type: E67S001
July 2020
Rev. A04

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  • Page 1 Dell EMC PowerEdge R6525 Installation and Service Manual Regulatory Model: E67S Regulatory Type: E67S001 July 2020 Rev. A04...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: System overview......................8 Front view of the system..............................8 Left control panel view..............................11 Right control panel view............................. 12 Rear view of the system..............................13 Inside the system ................................16 Locating the Express Service Code and Service Tag....................17 System information label..............................
  • Page 4 Air shroud.................................... 38 Removing the air shroud............................38 Installing the air shroud..............................39 Cooling fan...................................41 Removing a cooling fan module..........................41 Installing a cooling fan module..........................41 Drives....................................42 Removing a drive blank.............................. 42 Installing a drive blank..............................43 Removing the drive carrier............................43 Installing the drive carrier............................
  • Page 5 Installing the MicroSD card............................98 M.2 SSD module................................99 Removing the M.2 SSD module..........................99 Installing the M.2 SSD module..........................100 BOSS S2 card (optional)..............................101 Removing the BOSS card filler..........................101 Installing the BOSS card filler..........................102 Removing the BOSS S2 controller card module....................103 Installing the BOSS S2 controller card.........................
  • Page 6 Dell Embedded System Diagnostics........................144 Chapter 8: Getting help......................146 Recycling or End-of-Life service information......................146 Contacting Dell.................................146 Accessing system information by using QRL......................146 Quick Resource Locator for PowerEdge R6525 system..................147 Receiving automated support with SupportAssist ....................147 Chapter 9: Documentation resources..................148 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: System Overview

    System overview The PowerEdge R6525 system is a 1U rack server that supports: ● Two AMD EPYC 7002 series processors ● 32 DIMM slots ● Two redundant AC or DC power supply units ● Up to 4 x 3.5-inch, 8 x 2.5-inch, or 10 x 2.5-inch SAS, SATA, or NVMe drives.
  • Page 9 Table 1. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices that are called as OpenManage Mobile (OMM) feature.
  • Page 10 Table 2. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots used in troubleshooting the system. For more information, see the iDRAC User's Guide available at https:// www.dell.com/idracmanuals Drive (8) Enables you to install drives that are supported on your system. For more information about drives, see the www.dell.com/ poweredgemanuals...

  • Page 11: Left Control Panel View

    Table 3. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots VGA port Enables you to connect a display device to the system. For more information, see the www.dell.com/poweredgemanuals section. Right control panel Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.

  • Page 12: Right Control Panel View

    Table 4. Left control panel (continued) Item Indicator, button, or Icon Description connector You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-based Virtual Machine (KVM), on a supported mobile device.

  • Page 13: Rear View Of The System

    NOTE: For more information about the ports, see the www.dell.com/poweredgemanuals section. Rear view of the system Figure 7. Rear view of the 10 x 2.5-inch drive system Table 6. Rear view of the system Item Ports, panels, or slots Icon Description Power supply unit (PSU 1) For more information about the PSU configurations, see the...
  • Page 14 Table 6. Rear view of the system (continued) Item Ports, panels, or slots Icon Description OCP NIC port (optional) This port supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board. NIC port (2) The NIC ports are embedded on the LOM card that is connected to the system board.
  • Page 15 Table 7. Rear view of the system (continued) Item Ports, panels, or slots Icon Description To reset iDRAC, press and hold the button for more than 16 seconds. NOTE: ● To reset iDRAC using system ID, ensure that the system ID button is enabled in the iDRAC setup. ●...

  • Page 16: Inside The System

    Table 8. Rear view of the system (continued) Item Ports, panels, or slots Icon Description System identification Press the system ID button: button ● To locate a particular system within a rack. ● To turn the system ID on or off. To reset iDRAC, press and hold the button for more than 16 seconds.

  • Page 17: Locating The Express Service Code And Service Tag

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 18 Figure 12. Service information System overview...

  • Page 19: Rail Sizing And Rack Compatibility Matrix

    Figure 14. LED behavior, configuration and layout, express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-...
  • Page 20 ● Specific details about rail types and their functionalities ● Rail adjustability ranges for various rack mounting flange types ● Rail depth with and without cable management accessories ● Rack types that are supported for various rack mounting flange types System overview...

  • Page 21: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.

  • Page 22: Options To Log In To Idrac

    Table 9. Interfaces to set up iDRAC IP address (continued) Interface Documentation links OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/ idracmanuals or for system specific Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 23: Resources To Install Operating System

    NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system see, Supported Operating Systems for Dell EMC PowerEdge systems. Options to download firmware You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.

  • Page 24: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.

  • Page 25: Chapter 4: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drive backplane cover • Control panel • VGA module •...

  • Page 26: Before Working Inside Your System

    NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one.

  • Page 27: Optional Front Bezel

    NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 28: System Cover

    Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2. Press the bezel until the release button clicks in place. 3. Lock the bezel. Figure 16. Installing the front bezel System cover Removing the system cover Prerequisites 1.

  • Page 29: Installing The System Cover

    Figure 17. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 30: Drive Backplane Cover

    Figure 18. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system on page 26. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 31: Installing The Drive Backplane Cover

    Figure 19. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.

  • Page 32: Control Panel

    Next steps 1. Follow the procedure listed in After working inside your system on page 26. Control panel Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.

  • Page 33: Installing The Right Control Panel

    Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Steps 1. Align and slide the right control panel in the slot on the system. 2.

  • Page 34: Installing The Left Control Panel

    3. If installed, remove the air shroud. Steps 1. Disconnect the control panel cable from the connector on the system board. 2. Lift the latch to release the control panel cable and slide the cable from the clip. NOTE: Observe the routing of the cable as you remove it from the system. 3.

  • Page 35: Vga Module

    NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 4. Using the Phillips #1 screwdriver, tighten the screws to secure the left control panel to the system. Figure 24. Installing the left control panel Next steps Install the drive backplane cover.

  • Page 36: Installing The Vga Module

    Steps 1. Using Phillips #2 screwdriver, remove the screw on the VGA module. 2. Slide the VGA module out of the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 25.
  • Page 37 3. Using the Phillips #2 screwdriver, secure the VGA module to the system with the screw. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 26. Installing the VGA module Next steps 1.

  • Page 38: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 39: Installing The Air Shroud

    Figure 28. Removing the air shroud from the rear drive module Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.
  • Page 40 Figure 29. Installing the air shroud 3. For the air shroud on the rear drive module, lower the air shroud into the rear drive module until it is firmly seated. Figure 30. Installing the air shroud on the rear drive module Next steps 1.

  • Page 41: Cooling Fan

    Cooling fan Removing a cooling fan module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. If installed, remove the air shroud.

  • Page 42: Drives

    NOTE: The procedure to install standard, high performance (silver grade), or high performance (gold grade) fan module is same. 2. Press the touch point on the cooling fan module until firmly connected. Figure 32. Installing a cooling fan module Next steps 1.

  • Page 43: Installing A Drive Blank

    Figure 33. Removing a drive blank Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place.

  • Page 44: Installing The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. For more information about the drives installation or uninstallation requirements, see the operating system's user guide.

  • Page 45: Removing The Drive From The Drive Carrier

    NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. If installed, remove the front bezel. 3.

  • Page 46: Installing The Drive Into The Drive Carrier

    2. Lift the drive out of the drive carrier. Figure 37. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 47: Drive Backplane

    Table 13. Supported backplane options System Supported hard drives options 3.5-inch (x4) SAS, SATA backplane 2.5-inch (x8) SAS or SATA backplane PowerEdge R6525 2.5-inch (x10) SAS, SATA or NVMe backplane 2.5-inch (x2) SAS/SATA/NVME rear backplane Installing and removing system components...

  • Page 48: Removing The Drive Backplane

    Figure 39. 4 x 3.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to system board) Figure 40. 8 x 2.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to system board) Figure 41. 10 x 2.5-inch drive backplane 1.

  • Page 49: Installing The Drive Backplane

    Steps 1. Loosen the captive screw on the cable guiding latch and lift the latch to remove the cables. 2. Disconnect the drive backplane cable from the connector on the system board. 3. Press the blue release tabs to disengage the drive backplane from the hooks on the system. 4.
  • Page 50 NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1.

  • Page 51: Cable Routing

    Cable routing Figure 44. 4 x 3.5-inch SAS with one processor and front PERC module Figure 45. 4 x 3.5-inch SAS with dual processor and front PERC module Installing and removing system components...
  • Page 52 Figure 46. 4 x 3.5-inch SATA with no PERC module Figure 47. 8 x 2.5-inch SAS with front PERC module Installing and removing system components...
  • Page 53 Figure 48. 4 x 3.5-inch SAS with 2 x 2.5-inch SAS rear drives Figure 49. 4 x 3.5-inch SAS with 2 x 2.5-inch rear NVMe Installing and removing system components...
  • Page 54 Figure 50. 10 x 2.5-inch SAS with 2 x 2.5-inch SAS rear drives Figure 51. 10 x 2.5-inch SAS XGMI Installing and removing system components...
  • Page 55 Figure 52. 10 x 2.5-inch Universal backplane Figure 53. 10 x 2.5-inch NVMe backplane (48 mode) Installing and removing system components...
  • Page 56 Figure 54. 10 X 2.5-inch NVMe (64 mode) Figure 55. 10 X 2.5-inch SAS with 2 x 2.5-inch SAS rear drive Installing and removing system components...

  • Page 57: Rear Drive Module

    Figure 56. 10 x 2.5-inch SAS with 2 x 2.5-inch NVMe drive Figure 57. 8 x 2.5- inch NVMe RAID Rear drive module Removing the rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 25. 2.

  • Page 58: Installing The Rear Drive Module

    Remove the air shroud. Remove the rear drives. 5. Disconnect all the cables from the rear drive module. 6. If installed, remove the expansion card riser 3. Steps 1. Using a Phillips #1 screwdriver, loosen the captive screws on the rear drive module. 2.

  • Page 59: Front Perc Module

    Figure 59. Installing the rear drive module Next steps 1. If removed, install the expansion card riser 3. 2. Connect all the cables to the rear drive module. Install the rear drives. Install the air shroud. 5. Follow the procedure listed in After working inside your system. Front PERC module Removing the front mounting front PERC module Prerequisites...

  • Page 60: Installing The Front Mounting Front Perc Module

    Figure 60. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 61: Removing The Rear Mounting Front Perc Module

    Figure 61. Installing the front mounting front PERC module Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system on page 26.

  • Page 62: Installing The Rear Mounting Front Perc Module

    Figure 62. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 63: System Memory

    System memory System memory guidelines The PowerEdge R6525 system supports DDR4 registered DIMMs (RDIMMs) and Load Reduced DIMM (LRDIMMs). System memory holds the instructions that are started by the processor. Your system memory is organized into eight channels per processor (two memory sockets per channel),16 memory sockets per processor and 32 memory sockets per system.
  • Page 64 Figure 64. Memory channels Memory channels are organized as follows: Table 14. Memory channels Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A6 Slots A5 Slots A2 Slots A1 and Slots A8 and Slots A7 Slots A4 and...

  • Page 65: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 66 ● The BIOS Setup menu presents the applicable NPSx options based on the underlying model number. A change to the current NPSx is communicated to pre-BIOS firmware to take effect on the next boot. The default NPS setting is 1. ●...

  • Page 67: Removing A Memory Module

    Table 18. Optimal NPS configuration (continued) Number of DIMMs per processor ● Recommended NPS setting is marked by X that indicate optimal performance. ● NPS0 is only available for dual processor systems and is the preferred setting. ● The NPS setting that are blank are functional. However, indicate non-optimal performance. ●...

  • Page 68: Installing A Memory Module

    2. Follow the procedure listed in the Before working inside your system on page 26. 3. If installed, remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.
  • Page 69 3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: Ensure the memory socket ejectors are fully open. NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation.

  • Page 70: Processor And Heat Sink

    Processor and heat sink Removing a heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26. 3. If installed, remove the air shroud.

  • Page 71: Removing The Processor

    Removing the processor Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. Follow the safety guidelines listed in the Safety instructions on page 25.
  • Page 72 Figure 69. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. Figure 70. Removing the processor tray Next steps Replace the processor. Installing and removing system components...

  • Page 73: Installing The Processor

    Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Remove the heat sink. Steps 1. Holding the blue tab on the processor tray, slide the tray into the processor socket rail frame until firmly seated. Figure 71.
  • Page 74 Figure 72. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.2 lbf-in. NOTE: The screw numbers are marked on the force plate.

  • Page 75: Installing The Heat Sink

    Next steps Install the heat sink. 2. Follow the procedure listed in After working inside your system on page 26. Installing the heat sink Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.

  • Page 76: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
  • Page 77 Table 19. Expansion card riser configurations (continued) Expansion card riser PCIe slots on the Processor Height Length Slot riser connection width R2a (Riser 2) Slot 1 Processor 1 Low Profile Half Length Slot 2 Processor 2 Low Profile Half Length R3a (Riser 3) Slot 3 Processor 2...
  • Page 78 Table 21. Configuration 1: R1a (continued) Card type Slot priority Maximum number of cards Broadcom (NIC: 1 Gb) Mellanox (NIC: HDR100 VPI) Dell PERC Adapter Dell BOSS Adapter Samsung (PCIE SSD) Intel (PCIE SSD) Dell Front PERC Internal Slot Broadcom (OCP: 25 Gb) Internal Slot QLogic (OCP: 25 Gb) Internal Slot...
  • Page 79 Table 22. Configuration 2: R2a + R3a (continued) Card type Slot priority Maximum number of cards Mellanox (NIC: HDR100 VPI) 2, 1, 3 Dell PERC Adapter 2, 1, 3 Samsung (PCIe SSD) 2, 1, 3 Intel (PCIe SSD) 2, 1, 3 Samsung (PCIE SSD) 2, 1, 3 Intel (PCIE SSD)
  • Page 80 Table 23. Configuration 4: R1a + R4c +R4d (continued) Card type Slot priority Maximum number of cards Dell PERC Adapter 2, 1 Samsung (PCIe SSD) 2, 1 Intel (PCIe SSD) 2, 1 Dell Front PERC Internal Slot Broadcom (OCP: 25 Gb) Internal Slot QLogic (OCP: 25 Gb) Internal Slot...
  • Page 81 Table 24. Configuration 6: R1D+R2A+R3A (continued) Card Type Supplier Category Card Priority Slot Priority CRD,CTL,PCIE,EDR,CX Mellanox NIC: 100Gb 1200 2, 1, 3 5,SP,L,MLNX CRD,NTWK,50G,SP,CX Mellanox NIC: 50Gb 1500 2, 1, 3 5,EN,MLX,L,Z CRD,NTWK,50G,DP,CX Mellanox NIC: 50Gb 1600 2, 1, 3 5,EN,MLX,L,Z CRD,NTWK,PCIE,25G, Broadcom...
  • Page 82 Table 24. Configuration 6: R1D+R2A+R3A (continued) Card Type Supplier Category Card Priority Slot Priority CRD,CTL,FC16,2P,LPE Emulex HBA: FC16 5300 Not supported 31002,EM CRD,CTL,FC16,2P,LPE Emulex HBA: FC16 5400 2, 1, 3 31K2,EM,L CRD,CTL,FC16,HBA,SP QLogic HBA: FC16 5500 Not supported ,2690,FH,V2 CRD,CTL,FC16,HBA,SP QLogic HBA: FC16 5600...
  • Page 83 Table 24. Configuration 6: R1D+R2A+R3A (continued) Card Type Supplier Category Card Priority Slot Priority CRD,NTWK,MZ,100,DP, Broadcom OCP: 100Gb 8000 OCP,57508,Z CRD,NTWK,MZ,25G,Q Broadcom OCP: 25Gb 8300 P,OCP,57504,Z CRD,NTWK,BCME,OCP Broadcom OCP: 25Gb 8400 3,25G,2P,S28 CRD,NTWK,OCP3,BCM Broadcom OCP: 25Gb 8500 E,10/25G,4 CRD,NTWK,QLGC,OCP QLogic OCP: 25Gb 8600 3,25G,2P,S28...

  • Page 84: Removing The Expansion Card Risers

    Table 24. Configuration 6: R1D+R2A+R3A (continued) Card Type Supplier Category Card Priority Slot Priority ASSY,CRD,CTL,BOSS.S Inventec BOSS 11300 Not supported 1V5,SATA,FH ASSY,CRD,CTL,BOSS.S Inventec BOSS 11400 2, 1, 3 1V5,SATA,LP KIT,CRD,NVME,1.6,HH SAMSUNG PCIE SSD 11500 2, 1, 3 HL,PM1725B CRD,CTL,NVME,1.6,HH SAMSUNG PCIE SSD 11600 2, 1, 3...
  • Page 85 Figure 76. Removing the expansion card riser (Riser 1) 2. For Riser 2, press the blue button on the riser, and holding the touch points lift the expansion card riser from the riser connector on the system board. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 77.
  • Page 86 Figure 78. Removing the expansion card riser (Riser 3) 4. For Riser 4, press the blue tab on the riser, and holding the touch point lift the expansion card riser from the riser connector on the system board. Figure 79. Removing the expansion card riser (Riser 4) Installing and removing system components...

  • Page 87: Installing The Expansion Card Risers

    Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3.
  • Page 88 Figure 81. Installing the expansion card riser (Riser 2) Figure 82. Installing the expansion card riser (Riser 3) Installing and removing system components...

  • Page 89: Removing Expansion Card From The Expansion Card Riser

    Figure 83. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system on page 26. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
  • Page 90 Figure 84. Opening the card holder on the expansion card riser 2. Hold the expansion card by the edges and pull the card until the card edge connector disengages from the expansion card connector on the riser. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 85.

  • Page 91: Installing An Expansion Card Into The Expansion Card Riser

    3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. Figure 86. Installing the filler bracket Next steps 1. If applicable, install an expansion card into the expansion card riser.
  • Page 92 Figure 87. Removing the filler bracket 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.

  • Page 93: Optional Serial Com Port

    NOTE: Push the black card holder to hold the card in the riser. Figure 89. Closing the card holder on the expansion card riser Next steps 1. If applicable, connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system on page 26.

  • Page 94: Installing The Serial Com Port

    Figure 90. Removing the serial COM port Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 95: Optional Idsdm Module

    Figure 91. Installing the serial COM port Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system on page 26. Optional IDSDM module Removing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 96: Installing The Idsdm Module

    Figure 92. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 97: Microsd Card

    Figure 93. Installing the IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system on page 26.

  • Page 98: Installing The Microsd Card

    Figure 94. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 99: M.2 Ssd Module

    Figure 95. Installing the MicroSD card Next steps Install the IDSDM module. 2. Follow the procedure listed in After working inside your system on page 26. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 100: Installing The M.2 Ssd Module

    Figure 96. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.

  • Page 101: Boss S2 Card (Optional)

    Figure 97. Installing the M.2 SSD module Next steps 1. Install the BOSS card. Installing the BOSS is similar to installing expansion card into the expansion card riser. 2. Follow the procedure listed in the After working inside your system on page 26.

  • Page 102: Installing The Boss Card Filler

    Figure 98. Removing the BOSS card filler Next steps Replace the BOSS S2 controller card module install the BOSS card filler. Installing the BOSS card filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. Steps Align the BOSS card filler with the BOSS module bay and push it into the bay until it clicks into place.

  • Page 103: Removing The Boss S2 Controller Card Module

    Figure 99. Installing the BOSS card filler Removing the BOSS S2 controller card module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.
  • Page 104 Figure 100. Removing the BOSS S2 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.05 x 4.5 mm screw that secures the M.2 SSD to the BOSS S2 card carrier. 4. Slide the M.2 SSD out and up from the BOSS S2 card carrier. Figure 101.
  • Page 105 Figure 102. Removing the BOSS S2 controller card module 6. Remove the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module. Figure 103. Removing the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module 7.

  • Page 106: Installing The Boss S2 Controller Card

    Figure 104. Removing the BOSS cover Next steps Replace the BOSS S2 controller card module. Installing the BOSS S2 controller card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.
  • Page 107 Figure 105. Installing the BOSS cover 2. Connect the BOSS power cable and BOSS signal cable to the BOSS S2 controller card module. Figure 106. Connecting the BOSS power cable and BOSS Signal cable to the BOSS S2 controller card module 3.
  • Page 108 Figure 107. Installing the BOSS S2 controller card module 5. Align the M.2 SSD at an angle with the BOSS S2 card carrier. 6. Insert the M.2 SSD until it is firmly seated in the BOSS S2 card carrier. 7. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS S2 card carrier with the M3 x 0.05 x 4.5 mm screw. Figure 108.

  • Page 109: System Battery

    Figure 109. Installing the BOSS S2 card carrier Next steps 1. Follow the procedure listed in the After working inside your system on page 26. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type That is recommended by the manufacturer.
  • Page 110 Figure 110. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 111.

  • Page 111: Optional Internal Usb Card

    d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f. Enter the System Setup and if the time and date are still incorrect, see Getting help section. Optional internal USB card NOTE: To locate the internal USB port on the system board, see the...

  • Page 112: Intrusion Switch Module

    Remove the expansion card risers. Steps 1. Connect the USB key to the internal USB card. 2. Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated. Figure 113. Installing the internal USB card Next steps Install the expansion card risers.

  • Page 113: Installing The Intrusion Switch Module

    Figure 114. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26.

  • Page 114: Optional Ocp Card

    Figure 115. Installing the intrusion switch module Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system on page 26. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25.

  • Page 115: Installing The Ocp Card

    Figure 116. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26.

  • Page 116: Power Supply Unit

    Figure 117. Installing the OCP card Next steps Install the expansion card riser 2. Follow the procedure listed in After working inside your system on page 26. Power supply unit NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one.

  • Page 117: Removing A Power Supply Unit Blank

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals.

  • Page 118: Installing A Power Supply Unit

    Figure 118. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 119: Trusted Platform Module

    Figure 119. Installing a power supply unit Next steps 1. If you have unlatched or removed the cable management accessory, re-install or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals.

  • Page 120: Initializing Tpm For Users

    Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 121: Initializing The Tpm 2.0 For Users

    Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.

  • Page 122: Installing The System Board

    Figure 121. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1.
  • Page 123 Figure 122. Installing the system board Next steps 1. Replace the following components: Trusted Platform Module (TPM) NOTE: The TPM Module must be replaced only while installing new system board. IDSDM module (if installed) Internal USB card (if installed) Power supply units (PSU) OCP card (if installed) Processor Heat sink...

  • Page 124: Lom Card And Rear I/O Board

    Restoring Service Tag using Easy Restore The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup Flash drive device automatically. If BIOS detects a new system board, and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to restore the backup information.

  • Page 125: Installing The Lom Card And Rear I/O Board

    Figure 123. Removing the LOM card and rear I/O board Next steps Replace the LOM card and rear I/O board. Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2.
  • Page 126 Figure 124. Installing the LOM card and rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system on page 26. Installing and removing system components...

  • Page 127: Chapter 5: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 25. Upgrade kits Kits Part number Related links to service instructions Bezel JYPW8/MPW3H (LCD) Installing the front bezel BOSS Installing the M.2 SSD module BOSS S2 Installing the BOSS S2 controller card module Embedded management (IDSDM) C2KCJ...
  • Page 128 Table 26. BOSS S2 kit components R6525 (quantity) Components in kit BOSS cover M3 x 0.05 x 4.5 mm screws BOSS signal cable BOSS power cable BOSS-S2 controller card module 1 or 2* BOSS-S2 card carrier 1 or 2* M.2 SSD M.2 240 GB information label M.2 480 GB information label BOSS card filler...

  • Page 129: Pcie Gen 4 Nvme Enablement Kit

    To enable the PCIe Gen4 NVMe feature, update the BIOS version to 1.2.11 or greater and backplane firmware version to be greater than 2.84. For latest firmware, refer to the System’s Drivers and Downloads page at www.dell.com/ support/drives and search for PowerEdge R6525. Upgrade Kits...
  • Page 130 NOTE: The backplane firmware (greater than 2.84) with GEN4 enabled feature is not available now and is expected only later half of FY21. The PCIe Gen 4 NVMe enablement kit contains the components listed in the table. Table 27. PCIe Gen 4 NVMe enablement kit components Components Quantity 10 x 2.5-inch SAS/SATA to...

  • Page 131: Idsdm Kit

    IDSDM kit The IDSDM kit contains one IDSDM card. For installation procedure of IDSDM, see installing the IDSDM modulesection. Figure 127. IDSDM port information Upgrade Kits...

  • Page 132: Internal Usb Card Kit

    Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see installing the internal USB cardsection. Figure 128. Internal USB card port information Serial COM port kit The serial COM port kit contains the components listed in the table. Table 28.

  • Page 133: Chapter 6: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 134 Table 29. System board jumpers and connectors (continued) Item Connector Description Coin cell battery Coin cell battery OCP NIC 3.0 connector OCP NIC 3.0 connector IO_RISER2_A (CPU1) Riser 2 IO_RISER2_B (CPU2) J_TPM SIG_PWR_0 (Rear BP) Backplane signal and power 0 LOM connector LOM connector IDSDM/Internal USB...

  • Page 135: System Board Jumper Settings

    Table 29. System board jumpers and connectors (continued) Item Connector Description SL5_CPU2_PA4_SA1 PCIe/NVMe/SATA connector 5 IO_RISER4 (CPU2) Riser 4 SL6_CPU2_PB4 PCIe/NVMe connector 6 SIG_PWR_3 GPU power System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section.
  • Page 136 6. Power off the system. 7. Remove the system cover. 8. Move the jumper on the system board from pins 4 and 6 to pins 2 and 4. 9. Replace the system cover. 10. Reconnect the system to the electrical outlet and power on the system, and all the attached peripherals. 11.

  • Page 137: Chapter 7: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...

  • Page 138: System Health And System Id Indicator Codes

    Table 31. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Electrical The indicator turns solid amber if Check the System Event Log or system messages indicator the system experiences an for the specific issue. If it is due to a problem with electrical error (for example, the PSU, check the LED on the PSU.

  • Page 139: Idrac Direct Led Indicator Codes

    Table 33. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition Corrective action code Off (default state) Indicates that the iDRAC Quick Sync 2 If the LED fails to power on, reseat the left feature is powered off. Press the iDRAC control panel flex cable and check.

  • Page 140: Viewing Home Screen

    ● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.

  • Page 141: View Menu

    Table 36. Setup menu Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses.

  • Page 142: Power Supply Unit Indicator Codes

    Table 38. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking Indicates that the NIC is connected to a valid network at its maximum green. port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green.
  • Page 143 Table 39. AC PSU status indicator codes (continued) Power indicator codes Condition CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator.

  • Page 144: Drive Indicator Codes

    Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 135.
  • Page 145 ● Display or save test results ● Run thorough tests to introduce additional test options to provide extra information about the failed device(s) ● View status messages that inform you if tests are completed successfully ● View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps...

  • Page 146: Chapter 8: Getting Help

    You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R6525 system, to access information about Dell EMC PowerEdge R6525.There is also another QRL for accessing product information located on the top of the system cover.

  • Page 147: Quick Resource Locator For Poweredge R6525 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 148: Chapter 9: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 149 OpenManage Server Administrator OpenManage Server Administrator User’s Guide. For information about installing https://www.dell.com/ and using Dell SupportAssist, see serviceabilitytools the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner www.dell.com/ programs enterprise systems openmanagemanuals management, see the OpenManage Connections Enterprise Systems Management documents.

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