Dell EMC PowerEdge R7415 Installation And Service Manual
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Dell EMC PowerEdge R7415 Installation And Service Manual

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Dell EMC PowerEdge R7415
Installation and Service Manual
Regulatory Model: E46S Series
Regulatory Type: E46S002

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Summary of Contents for Dell EMC PowerEdge R7415

  • Page 1 Dell EMC PowerEdge R7415 Installation and Service Manual Regulatory Model: E46S Series Regulatory Type: E46S002...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 Dell EMC PowerEdge R7415 overview......................8 Supported configurations for the PowerEdge R7415 system..................8 Front view of the system..............................9 Left control panel view............................... 11 Right control panel view............................14 Back panel features................................15 NIC indicator codes..............................17 Power supply unit indicator codes..........................18 Drive indicator codes..............................
  • Page 4 Options to install the operating system.........................36 Methods to download firmware and drivers......................36 Downloading drivers and firmware...........................37 5 Pre-operating system management applications..................38 Options to manage the pre-operating system applications..................38 System Setup................................... 38 Viewing System Setup.............................. 38 System Setup details..............................39 System BIOS................................
  • Page 5 Removing a drive blank..............................77 Installing a drive blank..............................78 Removing a drive carrier............................79 Installing a drive carrier............................. 80 Removing the drive from the drive carrier......................81 Installing a drive into the drive carrier........................81 System memory................................82 General memory module installation guidelines......................84 Mode-specific guidelines............................
  • Page 6 Replacing the system battery..........................132 Optional internal USB memory key..........................133 Replacing optional internal USB memory key....................... 134 Optional optical drive..............................134 Removing the optical drive............................134 Installing the optical drive............................136 Power supply units................................137 Hot spare feature..............................138 Removing a power supply unit blank........................138 Installing a power supply unit blank........................
  • Page 7 Accessing system information by using QRL......................164 Quick Resource Locator for PowerEdge R7415....................165 Receiving automated support with SupportAssist ....................165 Contents...

  • Page 8: Dell Emc Poweredge R7415 Overview

    Dell EMC PowerEdge R7415 overview The PowerEdge R7415 is a 2U, single socket rack system and support these configurations: • One AMD EPYC ™ processor • Sixteen DIMM slots • Two redundant power supply units (PSU) or single cabled PSU •...

  • Page 9: Front View Of The System

    Figure 1. Supported configurations for a PowerEdge R7415 system with rear drive Front view of the system The front view displays the features available on the front of the system. Figure 2. Front view of 12 x 3.5 inch system...
  • Page 10 Contains the power button, USB port, iDRAC Direct port, VGA port. The Information Tag is a slide-out label panel that contains system Information tag information such as Service Tag, NIC, MAC address, and so on. If you Dell EMC PowerEdge R7415 overview...

  • Page 11: Left Control Panel View

    You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and Dell EMC PowerEdge R7415 overview...

  • Page 12: Status Led Indicators

    PCIe card experiences an error. PCIe card. Reinstall the card. If the problem persists, see the Getting help section. NOTE: For more information about the supported PCIe cards, see the Expansion card installation guidelines section. Dell EMC PowerEdge R7415 overview...
  • Page 13 Indicates that iDRAC Quick Sync 2 is ready If the LED fails to turn off, restart the system. If the to communicate. Press the iDRAC Quick problem persists, see the Getting help section. Sync 2 button to turn off. Dell EMC PowerEdge R7415 overview...

  • Page 14: Right Control Panel View

    NOTE: Press the power button to gracefully shut down an ACPI- compliant operating system. The USB ports are 4-pin, 2.0-compliant. These USB port (2) ports enable you to connect USB devices to the system. Dell EMC PowerEdge R7415 overview...

  • Page 15: Back Panel Features

    Turns off Indicates that the laptop or tablet is unplugged. Back panel features Figure 10. Back panel features of 12 x 3.5 inch + 2 x 3.5 inch (rear) drive system Dell EMC PowerEdge R7415 overview...
  • Page 16 Figure 11. Back panel features of riser 1B system Table 8. Back panel features of PowerEdge R7415 Item Features Icon Description Serial port Use the serial port to connect a serial device to the system. For more information about the supported serial port, see the...

  • Page 17: Nic Indicator Codes

    Link indicator is amber and activity indicator is off The NIC is connected to a valid network at less than its maximum port speed and data is not being sent or received. Dell EMC PowerEdge R7415 overview...

  • Page 18: Power Supply Unit Indicator Codes

    PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. Dell EMC PowerEdge R7415 overview...
  • Page 19 CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R7415 overview...

  • Page 20: Drive Indicator Codes

    Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three seconds, and Rebuild stopped. then turns off after six seconds Dell EMC PowerEdge R7415 overview...

  • Page 21: Lcd Panel

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel. Dell EMC PowerEdge R7415 overview...
  • Page 22 Figure 17. Locating Service Tag of your system Information tag (front view) Information tag (back view) OpenManage Mobile (OMM) label (optional) iDRAC MAC address and iDRAC secure password label Service Tag Dell EMC PowerEdge R7415 overview...

  • Page 23: Documentation Resources

    Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller, see the Dell Lifecycle Controller User’s Guide.
  • Page 24 Task Document Location For information about partner programs enterprise Dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents. Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC), Software RAID controllers, or BOSS card and deploying the cards, see the Storage controller documentation.

  • Page 25: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • System dimensions • Chassis weight • Processor specifications • PSU specifications • System battery specifications • Expansion bus specifications • Memory specifications • Drive specifications •...

  • Page 26: System Dimensions

    System dimensions Figure 18. Dimensions of the PowerEdge R7415 system Table 15. Dimensions of the PowerEdge R7415 system Za (with bezel) Za (without bezel) 482 mm (18.97 434 mm (17.08 86.8 mm (3.41 35.84 mm (1.41 22 mm (0.87 647.07 mm (25.47 681.755 mm...

  • Page 27: Processor Specifications

    The PowerEdge R7415 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion bus specifications The PowerEdge R7415 system supports PCI Express (PCIe) Gen3 expansion cards, which need to be installed on the system board using expansion card risers. The PowerEdge R7415 system supports three types of expansion card risers.

  • Page 28: Drive Specifications

    8 x 8 GB DIMM slots. Drive specifications Drives The PowerEdge R7415 system supports: • Up to 8 x 3.5 inch (SAS, SATA or Nearline SAS) front accessible drives in slots 0 to 7 •...

  • Page 29: Nic Ports

    9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R7415 system supports two 15- pin VGA ports one each on the front and back panels.

  • Page 30: Environmental Specifications

    Resolution Refresh rate (Hz) Color depth (bits) 1360 x 768 8, 16, 32 1440 x 900 8, 16, 32 1600 x 900 8, 16, 32 1600 x 1200 8, 16, 32 1680 x 1050 8, 16, 32 1920 x 1080 8, 16, 32 1920 x 1200 8, 16, 32...

  • Page 31: Particulate And Gaseous Contamination Specifications

    Table 24. Maximum shock specifications Maximum shock Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 6 G for up to 11 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

  • Page 32: Standard Operating Temperature

    Particulate contamination Specifications Corrosive dust • Air must be free of corrosive dust. • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments.

  • Page 33: Thermal Restriction Matrix

    NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the bezel's LCD panel and in the System Event Log. Expanded operating temperature restrictions • Do not perform a cold startup below 5°C. • The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). •...
  • Page 34 AMD 7251 120 W AMD 7281 155 W/170 W 16 Technical specifications...

  • Page 35: Initial System Setup And Configuration

    Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Unpack the system. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at Dell.com/poweredgemanuals.

  • Page 36: Log In To Idrac

    Interfaces Document/Section iDRAC Direct and See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals Quick Sync 2 (optional) NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.

  • Page 37: Downloading Drivers And Firmware

    Table 33. Firmware and drivers Methods Location From the Dell Support site Dell.com/support/home Using Dell Remote Access Controller Lifecycle Controller (iDRAC Dell.com/idracmanuals with LC) Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals...

  • Page 38: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...

  • Page 39: System Setup Details

    System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface).

  • Page 40: System Information

    Option Description Network Settings Specifies options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options. Serial Specifies options to manage the serial ports, its related features and options.
  • Page 41 Option Description...

  • Page 42: Processor Settings

    Option Description Memory Specifies if Non-Uniform Memory Architecture (NUMA) is supported. Interleaving Table 34. Memory interleaving options Memory Options Single memory module Disabled by default Two or more memory modules • Disabled • Channel Interleaving • Die Interleaving Memory Interleaving is set to Channel Interleaving by default. NOTE: The AMD EPYC micro architecture utilizes four NUMA per socket.
  • Page 43 Option Description Software Enables or disables the software prefetcher. This option is set to Enabled by default. Prefetcher Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default. per Processor Processor Core Specifies the maximum core frequency of the processor.

  • Page 44: Boot Settings

    Option Description Port n Sets the drive type of the selected device. For AHCI Mode, BIOS support is always enabled. Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the drive.

  • Page 45: Network Settings

    Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.

  • Page 46: Network Settings Screen Details

    Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device. to 4) PXE Device n Enables you to control the configuration of the PXE device.
  • Page 47 Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Turn on, or restart your system.
  • Page 48 Option Description Current State of Displays the current state of the embedded video controller. The Current State of Embedded Video Controller Embedded Video option is a read-only field. If the Embedded Video Controller is the only display capability in the system (that is, no Controller add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is set to Disabled..
  • Page 49 Option Description Table 36. Slot Bifurcation Option Description x8 or x4 or x4x4 Bifurcation Slot 1 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation Slot 2 Bifurcation Slot 3 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation Slot 4 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation x8 or x4 or x4x4 Bifurcation...
  • Page 50 Option Description External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access Connector Device by using this option. This option is set to Serial Device 1 by default. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL).

  • Page 51: System Security

    Option Description Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default. Memory Patrol Sets the memory patrol scrub frequency.
  • Page 52 Option Description Table 37. TPM 1.2 security information TPM Information Changes the operational state of the TPM. This option is set to No Change by default. TPM Firmware Indicates the firmware version of the TPM. TPM Status Specifies the TPM status. TPM Command Controls the Trusted Platform Module (TPM).

  • Page 53: Options Description

    Option Description Options Description User Mode In User Mode, PK must be installed, and BIOS performs signature verification on programmatic attempts to update policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects.

  • Page 54: Using Your System Password To Secure Your System

    Reenter the setup password, and click OK. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password.
  • Page 55 Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following options are exceptions: • If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section.

  • Page 56: Idrac Settings Utility

    Option Description When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled, BIOS preserves the current boot list settings. This option is set to Enabled by default. Miscellaneous Settings You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time.

  • Page 57: Device Settings

    For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Device Settings Device Settings enables you to configure device parameters. Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis.

  • Page 58: One-Shot Bios Boot Menu

    Menu item Description Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics. One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from.

  • Page 59: Installing And Removing System Components

    Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

  • Page 60: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is required only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • Torx #T20 screwdriver •...

  • Page 61: Installing The Front Bezel

    Figure 19. Removing the front bezel with the LCD panel Next step Installing the front bezel Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 62: System Cover

    Figure 20. Installing the front bezel with the LCD panel System cover System cover provides security for the entire system and also helps in maintaining proper air flow inside the system. Removing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 63: Installing The System Cover

    Figure 21. Removing the system cover Next step Installing the system cover. Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.

  • Page 64: Backplane Cover

    Figure 22. Installing the system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 65: Installing The Backplane Cover

    Figure 23. Removing the backplane cover Next step Installing the backplane cover. Installing the backplane cover Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the backplane cover locks into place. Installing and removing system components...

  • Page 66: Inside The System

    Figure 24. Installing the backplane cover Next step Follow the procedure listed in After working inside your system. Inside the system NOTE: Components that are hot swappable have orange touch points and the components that are not hot swappable have blue touch points.

  • Page 67: Air Shroud

    Figure 25. Inside the system with rear drive cage Information tag Drive backplane Cooling fans Memory module System board Mini PERC card Riser 1A Riser 3A Air shroud Rear drive cage Air shroud The air shroud directs the airflow across the entire system. Air shroud prevents the system from overheating and is used to maintain uniform airflow inside the system.
  • Page 68 Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove the rear drive cage. NOTE: On a system with 2 x 3.5 inch rear drive cage, you must remove the rear drive cage before you remove the air shroud.

  • Page 69: Installing The Air Shroud

    Figure 27. Removing air shroud on a system with a rear drive cage Next step Install the air shroud. Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch. Steps Align the tabs on the air shroud with the slots on the system.
  • Page 70 Figure 28. Installing the air shroud NOTE: The procedure to install the air shroud for 2 x 3.5 inch rear drive system is identical. Installing and removing system components...

  • Page 71: Cooling Fans

    The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules. Your system supports up to six standard or high performance cabled cooling fans. Table 39. Fan support matrix for the PowerEdge R7415 Front PSU type...
  • Page 72 Figure 29. Removing a cooling fan On the system with 8 x 3.5 inch [redundant power supply], 12 x 3.5 inch, and 24 x 2.5 inch drive, disconnect the fan 1 cable from the power interposer board (PIB) connector. Installing and removing system components...

  • Page 73: Installing A Cooling Fan

    Figure 30. Disconnecting the fan cable from the PIB connector Next step Installing a cooling fan. Installing a cooling fan The procedure for installing standard and high performance fans is identical. Prerequisite WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.
  • Page 74 Figure 31. Installing a cooling fan On the system with 8 x 3.5 inch [redundant power supply], 12 x 3.5 inch, and 24 x 2.5 inch drive, connect the fan 1 cable to the connector on the power interposer board (PIB). Installing and removing system components...

  • Page 75: Intrusion Switch

    Figure 32. Connecting the fan cable to the PIB connector Next steps Installing the air shroud. Follow the procedure listed in After working inside your system. Intrusion switch The chassis intrusion detection switch detects any intrusion into the system and creates a log entry in the system event log (SEL). This switch is activated when the cover of your system is removed.

  • Page 76: Installing The Intrusion Switch

    Figure 33. Removing the intrusion switch Next step Installing the intrusion switch. Installing the intrusion switch Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the intrusion switch with the intrusion switch slot on the system. Slide the intrusion switch until it is firmly seated in the intrusion switch slot. Route the intrusion switch cable and connect the intrusion switch cable to the connector on the system board.

  • Page 77: Drives

    Figure 34. Installing the intrusion switch Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Drives Drives are supplied in hot swappable drive carriers that fit in the drive slots. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly.

  • Page 78: Installing A Drive Blank

    Step Press the release button, and slide the drive blank out of the drive slot. Figure 35. Removing a drive blank Next step Installing a drive installing a drive blank Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisite Follow the safety guidelines listed in Safety...

  • Page 79: Removing A Drive Carrier

    Removing a drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. If installed, remove the front bezel. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal.

  • Page 80: Installing A Drive Carrier

    Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

  • Page 81: Removing The Drive From The Drive Carrier

    Removing the drive from the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. If installed, remove the front bezel. Remove the drive carrier. Steps Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. Lift the drive out of the drive carrier.

  • Page 82: System Memory

    Figure 40. Installing a drive into the drive carrier Next steps If removed, install the front bezel. Install the drive carrier. System memory The system supports DDR4 registered DIMM (RDIMMs) slots and load reduced DIMM (LRDIMMs) slots. System memory holds the instructions that are executed by the processor.
  • Page 83 Model 2P/1P Core Thread Base All cores Max DDR freq PCIe TDP (W) numb freq boost boost (MB) chann (1DPC) (Ghz) freq freq (Ghz) (Ghz) 7401P PS740PBEVH 2.00 2.80 3.00 2400/2666 X128 155/170 ONLY 7351P PS735PBEVG 2.40 2.90 2.90 2400/2666 X128 155/170 ONLY...

  • Page 84: General Memory Module Installation Guidelines

    Figure 41. Memory socket location Memory channels are organized as follows: Table 42. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 A1/A9 A2/A10 A3/A11 A4/A12 A5/A13 A6/A14 A7/A15 A8/A16 Processor General memory module installation guidelines NOTE:...

  • Page 85: Mode-Specific Guidelines

    • If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or slower depending on the system DIMM configuration. • Populate memory module sockets only if a processor is installed. For single-processor systems, sockets A1 to A16 are available. •...

  • Page 86: Installing A Memory Module

    Figure 42. Removing a memory module Next steps Install a memory module. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisite Follow the safety guidelines listed in...

  • Page 87: Processors And Heat Sinks

    Figure 43. Installing a memory module Next steps If applicable, install the air shroud. Follow the procedure listed in After working inside your system. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 88: Removing The Amd Processor

    Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor. NOTE: The captive screw numbers are marked on the heat sink. Loosen the captive screw 3 that is diagonally opposite to the screw 4. Repeat the procedure for the remaining two captive screws 2 and 1. Loosen all the captive screws in the sequence 4, 3, 2, 1 and lift the heat sink away from the system.
  • Page 89 Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the heat sink. Steps Using a Torx #T20 screwdriver, loosen the screws to release the force plate. The sequence to loosen the screws is 3, 2, and 1. Figure 45.
  • Page 90 Figure 46. Lifting the rail frame Holding the blue tab on the processor tray, slide the tray out of the rail frame. Installing and removing system components...

  • Page 91: Installing The Amd Processor

    Figure 47. Removing the processor tray Next step Install the AMD processor. Installing the AMD processor Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Holding the blue tab on the processor tray, slide the tray into the processor socket rail frame until firmly seated. Installing and removing system components...
  • Page 92 Figure 48. Placing the processor tray into the rail frame Push the rail frame down until the blue latches lock into place. Installing and removing system components...
  • Page 93 Figure 49. Closing the rail frame Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 16.1 ± 1.2 kgf-cm (14.0 ± 1.0 lbf-in). NOTE: Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket.

  • Page 94: Installing The Heat Sink

    Figure 50. Securing the force plate Next steps Install the heat sink. Install the air shroud. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.
  • Page 95 CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. Orient the heat sink with the screw holes on the processor plate. The captive screws on the heat sink should align with the screw holes on the processor plate.

  • Page 96: Rear Drive Cage

    Rear drive cage The rear drive cage supports up to two 3.5 inch drives. Removing the rear drive cage Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove all the drives. Disconnect all the cables from the rear drive backplane.

  • Page 97: Installing The Rear Drive Cage

    Follow the procedure listed in After working inside your system. Drive backplane Depending on your system configuration, the drive backplanes supported in PowerEdge R7415 are listed here: • 3.5 inch (x8) SAS, SATA backplane • 3.5 inch (x12) SAS or SATA backplane and 3.5 inch (x2) SAS or SATA backplane (rear)
  • Page 98 • 2.5 inch (x24) SAS or SATA backplane • 2.5 inch (x12) SAS or SATA + 2.5 inch (x12) NVMe backplane Figure 54. 8 X 3.5 inch drive backplane SAS/SATA B cable connector Signal connector SAS/SATA A cable connector Power connector Figure 55.

  • Page 99: Removing The Drive Backplane

    Figure 56. 24 X 2.5 inch drive backplane SAS cable connector SAS cable connector Signal cable connector Power cable connector Power cable connector Signal cable (A2) connector Signal cable (B2) connector Signal cable (A1) connector Signal cable (B1) connector Signal cable (A0) connector Signal cable (B0) connector Figure 57.

  • Page 100: Installing The Drive Backplane

    Remove all drives from the front bay. Disconnect all the cables from the backplane. Step Press and hold the blue release tabs, and lift the backplane up to disengage the slots on the backplane from the hooks on the system. NOTE: If your backplane has an expander board, the procedure to remove remains the same.

  • Page 101: Removing The Rear Drive Backplane

    Figure 59. Installing the drive backplane Next steps Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After working inside your system. Removing the rear drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the...

  • Page 102: Installing The Rear Drive Backplane

    Steps Using a Phillips #2 screwdriver, remove the screws that secure the drive backplane to the rear drive cage. Disengage the backplane from the hooks on the rear drive cage, and remove it from the rear drive cage. Figure 60. Removing the rear drive backplane Next step Install the rear drive backplane.

  • Page 103: Expansion Cards And Expansion Card Risers

    Figure 61. Installing the rear drive backplane Next steps Install the rear drive cage. Install all the drives. Connect all the cables to the backplane. Follow the procedure listed in After working inside your system. Expansion cards and expansion card risers An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or a slot on a riser card to add enhanced functionality to the system through the expansion bus.
  • Page 104 Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width Riser-3A (low profile Slot 3 Processor 1 Low Profile Half Length riser left) NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated.
  • Page 105 Card type Slot priority Maximum number of cards HBA: FC8 (Emulex) 2, 3 NIC: 1Gb (Broadcom/Intel) 2, 3 PERC 10: External Adapter (Dell) 2, 3 HBA: External Adapter (Dell) 2, 3 Internal Storage (Dell) 2, 3 PERC 10: Mini mono/PERC 9: Mini mono/ Integrated Slot HBA: Mini mono (Dell) Table 46.

  • Page 106: Removing Expansion Card From The Expansion Card Riser

    Removing expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. If applicable, disconnect the cables from the expansion card. When removing a card from the risers, ensure that the PCIe card holder latch is closed.

  • Page 107: Installing Expansion Card Into The Expansion Card Riser

    Figure 63. Installing a filler bracket for a riser 3A Next step Install expansion card into the expansion card riser. Installing expansion card into the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
  • Page 108 Figure 64. Removing a filler bracket for a riser 3A Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Close the expansion card retention latch.

  • Page 109: Removing An Expansion Card

    Next steps If applicable, connect the cables to the expansion card. Install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card Prerequisites Follow the safety guidelines listed in...

  • Page 110: Installing An Expansion Card

    Figure 67. Installing the filler bracket Press the expansion card latch till the filler bracket locks into place. NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Next step Install an expansion card.
  • Page 111 Figure 68. Removing the filler bracket NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 112: Removing Expansion Card Risers

    Figure 69. Installing an expansion card on the system board Next steps Connect the required cables to the expansion card. Install the air shroud. If removed, install the rear drive cage. Follow the procedure listed in After working inside your system.
  • Page 113 Figure 70. Removing the riser 3A For the riser 1A, first loosen the captive screw and then holding the touch points lift the riser away from the system. Figure 71. Removing the riser 1A b For the riser 1B, follow the steps below: Installing and removing system components...

  • Page 114: Installing The Expansion Card Risers

    Using a Phillips #2 screwdriver, loosen the captive screws. Remove the screw at the back of the riser 1B. Holding the touch points, lift the riser away from the system. Figure 72. Removing the riser 1B Next step Install the expansion card risers.
  • Page 115 Figure 73. Installing the riser 3A For the riser 1A, tighten the captive screw to secure the riser to the system board. Figure 74. Installing the riser 1A b For the riser 1B, tighten the captive screws and replace the screw at the back of the riser to firmly hold the riser to the system board.

  • Page 116: Optional Idsdm Or Vflash Module

    Figure 75. Installing the riser 1B Next steps Install the air shroud. If removed, install the rear drive cage. Install any device drivers required for the card as described in the documentation for the card. Follow the procedure listed in After working inside your system.

  • Page 117: Installing The Microsd Card

    Next step Installing the MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.

  • Page 118: Installing The Idsdm Or Vflash Module

    Figure 76. Removing the IDSDM or vFlash module NOTE: There are two dip switches on the IDSDM or vFlash module for write-protection. Next step Install the IDSDM or vFlash module. Installing the IDSDM or vFlash module Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 119: Lom Riser Card

    Figure 77. Installing the IDSDM or vFlash module Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Install the air shroud. Follow the procedure listed in After working inside your system.
  • Page 120 Slide the LOM riser card towards the front of the system until the Ethernet connectors or the SFP+ are clear of the slot in the back panel. Figure 78. Removing the LOM riser card Lift the LOM riser card out of the system. Remove the LOM riser bracket.
  • Page 121 Figure 79. Removing the LOM riser bracket If the LOM riser card is not being replaced immediately, install the LOM filler bracket. Insert and slide the LOM filler bracket into the slot on the chassis. b Using a Phillips #2 screwdriver, secure the LOM filler bracket to the chassis with a screw Figure 80.

  • Page 122: Installing The Lom Riser Card

    Installing the LOM riser card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Remove the LOM filler bracket. Using a Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis. b Slide the LOM filler bracket out of the slot on the chassis. Figure 81.
  • Page 123 Figure 82. Installing the LOM riser bracket Align and slide the LOM riser card to fit into the slot on the back panel of the system. Press the LOM riser card until the card is firmly seated on the system board connector and the two blue plastic snap holds the LOM riser card in place.

  • Page 124: Mini Perc Card

    Figure 83. Installing the LOM riser card Next steps If removed, install the risers. If removed, install the rear drive cage. Install the air shroud. Follow the procedure listed in After working inside your system. Mini PERC card Your system includes a dedicated expansion card slot on the system board for the primary storage controller card. The mini PERC card provides the storage subsystem for internal drives of your system.

  • Page 125: Installing The Mini Perc Card

    Slide out the mini PERC card to disengage it from the card holder on the system board. Lift the mini PERC card out of the system. Figure 84. Removing the mini PERC card Next step Install the mini PERC card. Installing the mini PERC card Prerequisite Follow the safety guidelines listed in...
  • Page 126 Figure 85. Installing the mini PERC card Next steps If removed, install the riser Install the air shroud. If removed, install the rear drive cage. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 127: Cable Routing

    Cable routing Figure 86. Cable routing - 8 x 3.5 inch drive backplane Drive backplane SATA cable Power cable Cable guiding latch Signal cable System board Installing and removing system components...
  • Page 128 Figure 87. Cable routing - 8 x 3.5 inch drive backplane with mini PERC card Drive backplane SAS cable Power cable Cable guiding latch Signal cable System board Mini PERC card Installing and removing system components...
  • Page 129 Figure 88. Cable routing - 12 x 3.5 inch drive backplane with 2 x 3.5 inch rear drive backplane Drive backplane SATA cable Signal cable Cable guiding latch Power cable Rear drive signal cable Rear drive power signal Rear drive backplane Mini PERC card System board SAS cable...
  • Page 130 Figure 89. Cable routing - 12 x 3.5 inch drive backplane Drive backplane Signal cable Cable guiding latch Power cable System board Mini PERC card SAS cable Installing and removing system components...
  • Page 131 Figure 90. Cable routing - 12 x 2.5 inch SAS drive + 12 x 2.5 inch NVMe drive backplane Drive backplane Signal cable PCIE_E cable Cable guiding latch PCIE_F cable Signal cable Power cable Power cable Mini PERC card PERC cable System board PCIE_A cable PCIE_B cable...

  • Page 132: System Battery

    Figure 91. Cable routing - 24 x 2.5 inch drive backplane with mini PERC card Drive backplane Expander drive backplane Signal cable Cable guiding latch Power cable Power cable Mini PERC card System board SAS cable System battery The system battery is used for low-level system functions such as powering the real-time and date settings of the system. Replacing the system battery Prerequisites WARNING:...

  • Page 133: Optional Internal Usb Memory Key

    CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Use a plastic scribe to pry out the system battery. Figure 92. Removing the system battery To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. Press the battery into the connector until it snaps into place.

  • Page 134: Replacing Optional Internal Usb Memory Key

    Replacing optional internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. Follow the safety guidelines listed in Safety instructions.
  • Page 135 Figure 94. Removing optical drive If you are not installing a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as the optical drive. Figure 95. Installing optical drive blank Next step Install an optical drive.

  • Page 136: Installing The Optical Drive

    Installing the optical drive Prerequisite Follow the safety guidelines listed in Safety instructions. Steps If installed, remove the optical drive blank. The procedure to remove an optical blank is similar to the optical drive. Figure 96. Removing optical blank Align the optical drive with the optical drive slot on the front of the system. Slide in the optical drive until the release tab snaps into place.

  • Page 137: Power Supply Units

    Figure 97. Installing optical drive Next steps Connect the power and data cables to the connector on the optical drive and the connector on the system board. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped. If removed, install the front bezel.

  • Page 138: Hot Spare Feature

    Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy. When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of the load, thus operating at higher efficiency.

  • Page 139: Removing A Power Supply Unit

    Step Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place. Figure 99. Installing a power supply unit blank Removing a power supply unit The procedure for removing AC and DC PSUs is identical. Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation.

  • Page 140: Installing A Power Supply Unit

    Figure 100. Removing a power supply unit Next step Install the PSU or the blank. Installing a power supply unit The procedure for installing AC and DC PSUs is identical. Prerequisites Follow the safety guidelines listed in Safety instructions. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 141: Removing A Non-Redundant Cabled Ac Power Supply Unit

    Figure 101. Installing a power supply unit Next steps If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.

  • Page 142: Installing A Non-Redundant Cabled Ac Power Supply Unit

    Figure 102. Removing a non-redundant cabled AC PSU Next step Installing a non-redundant cabled AC PSU. Installing a non-redundant cabled AC power supply unit Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Unpack the new power supply unit (PSU). Slide the new PSU into the PSU cage until the PSU is fully seated.

  • Page 143: Wiring Instructions For A Dc Power Supply Unit

    Figure 103. Installing a non-redundant cabled AC PSU Next steps Connect all the cables to the connectors on the system board. If removed, install the expansion card riser. Install the air shroud. Follow the procedure listed in After working inside your system.

  • Page 144: Input Requirements

    Input requirements • Supply voltage: –(48–60) V DC • Current consumption: 32 A (maximum) Kit contents • Dell part number 6RYJ9 terminal block or equivalent (1) • #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire. NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 145: Power Interposer Board

    WARNING: Reversing polarity when connecting DC power wires can permanently damage the power supply or the system. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a Phillips #2 screwdriver.

  • Page 146: Installing The Power Interposer Board

    Figure 104. Removing power interposer board Next step Installing the power interposer board. Installing the power interposer board Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the slots on the PIB with the hook on the PSU cage and slide it into place. Using Phillips #2 screwdriver, tighten the screw to secure the PIB to the system.

  • Page 147: Control Panel

    Figure 105. Installing power interposer board Next steps Install PSU. Install the air shroud. Follow the procedure listed in After working inside your system. Control panel A control panel allows you to manually control the inputs to the server. Your system supports: •...

  • Page 148: Installing The Left Control Panel

    Steps Disconnect the left control panel cable from the connector on the system board. Using a Phillips #1 screwdriver, remove the screws that secure the left control panel assembly to the system. Figure 106. Removing the left control panel Holding by the sides, remove the left control panel assembly away from the system. Next step Installing the left control panel.

  • Page 149: Removing The Right Control Panel

    Figure 107. Installing the left control panel Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Removing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 150: Installing The Right Control Panel

    Figure 108. Removing the right control panel Holding by the sides, remove the right control panel assembly away from the system. Next step Install the right control panel. Installing the right control panel Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 151: System Board

    Figure 109. Installing the right control panel Next steps Install the air shroud. Follow the procedure listed in After working inside your system. System board A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect different components or peripherals of the system.
  • Page 152 Remove the following: Air shroud Expansion cards Expansion card risers Mini PERC card vFlash/IDSDM module Internal USB key (if installed) Processor Heat sink Memory modules and memory module blanks LOM riser card Rear drive cage (if applicable) Steps Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.

  • Page 153: Installing The System Board

    Figure 111. Removing the system board Next step Installing the system board. Installing the system board Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 154 Figure 112. Installing the system board Next steps Replace the following: Trusted Platform Module (TPM) Mini PERC card IDSDM/vFlash module Expansion cards Expansion card risers Processor Heat sink Memory modules and memory module blanks LOM riser card Air shroud Rear drive cage (if applicable) Reconnect all cables to the system board.

  • Page 155: Restoring The Service Tag Using Easy Restore

    For more information, see iDRAC User's Guide, at Dell.com/idracmanuals. Restoring the Service Tag using Easy Restore The easy restore feature allows you to restore your service tag, iDRAC license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device is different, BIOS prompts the user to restore the backup information.

  • Page 156: Removing The Tpm

    NOTE: • Ensure that your operating system supports the version of the TPM module being installed. • Ensure that you download and install the latest BIOS firmware on your system. • Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a...

  • Page 157: Initializing Tpm For Bitlocker Users

    Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Installing and removing system components...

  • Page 158: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 159: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 160: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the system board. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.

  • Page 161: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 114. System board jumpers and connectors Table 47. System board jumpers and connectors Item Connector Description FAN6 Cooling fan 6 connector SATA_A/PCIE_A Internal SATA A or PCIe A connector PCIE_B PCIe B connector SATA_B/PCIE_C Internal SATA B or PCIe C connector Processor socket PCIE_D...

  • Page 162: System Board Jumper Settings

    Item Connector Description LFT_CP_CONN Left control panel connector BP_SIG1 Backplane signal connector 1 INTRUSION Intrusion switch connector J_USB3_INT1 USB connector RGT_CP_CONN Right control panel connector SYS_PWR1 System power connector 1 SYS_PWR2 System power connector 2 PIB_SIG2 Power interposer board signal connector 2 PIB_SIG1 Power interposer board signal connector 1 IDSDM...

  • Page 163: Disabling Forgotten Password

    Jumper Setting Description NVRAM_CLR The BIOS configuration settings are retained at system boot. The BIOS configuration settings are cleared at system boot. CAUTION: Be careful when changing the BIOS settings. The BIOS interface is designed for advanced users. Any change in the setting could prevent your system from starting correctly and you might have potential loss of data.

  • Page 164: Getting Help

    Getting help Topics: • Contacting Dell • Documentation feedback • Accessing system information by using QRL • Receiving automated support with SupportAssist Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
  • Page 165 Resource Locator section. Quick Resource Locator for PowerEdge R7415 Figure 115. Quick Resource Locator for PowerEdge R7415 Receiving automated support with SupportAssist Dell SupportAssist is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking devices.

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