Dell EMC PowerEdge R340 Installation And Service Manual
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Dell EMC PowerEdge R340 Installation And Service Manual

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Dell EMC PowerEdge R340
Installation and Service Manual
Regulatory Model: E58S Series
Regulatory Type: E58S001

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Summary of Contents for Dell EMC PowerEdge R340

  • Page 1 Dell EMC PowerEdge R340 Installation and Service Manual Regulatory Model: E58S Series Regulatory Type: E58S001...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Viewing Boot Manager..............................36 Boot Manager main menu.............................37 One-shot UEFI boot menu............................37 System Utilities................................37 PXE boot....................................37 5 PowerEdge R340 installing and removing system components............38 Safety instructions................................38 Before working inside your system........................... 38 After working inside your system............................38 Recommended tools................................39 Front bezel...................................
  • Page 4 System cover..................................40 Removing the system cover............................40 Installing the system cover............................41 Air shroud..................................... 42 Removing the air shroud...............................42 Installing the air shroud..............................43 Cooling fans..................................44 Removing the cooling fan blank...........................44 Installing the cooling fan blank............................. 44 Removing a cooling fan..............................45 Installing a cooling fan..............................
  • Page 5 Removing the left control panel..........................92 Installing the left control panel.............................93 Removing the right control panel..........................94 Installing the right control panel..........................95 6 PowerEdge R340 jumpers and connectors ................... 97 System board connectors..............................97 System board jumper settings............................98 Disabling forgotten password............................98 7 Technical specifications......................100...
  • Page 6 Dell Embedded System Diagnostics..........................111 9 Getting help..........................113 Recycling or End-of-Life service information........................113 Contacting Dell..................................113 Accessing system information by using QRL........................113 Quick Resource Locator for Dell EMC PowerEdge R340 system................114 Receiving automated support with SupportAssist ......................114 10 Documentation resources......................115 Contents...

  • Page 7: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Dell Emc Poweredge R340 System Overview

    Dell EMC PowerEdge R340 system overview The Dell EMC PowerEdge R340 system is a 1U server that supports: • One Intel Xeon, or Core i3, Pentium, or Celeron Processor • Four DIMM slots • Two AC power supply units •...

  • Page 9: Control Panels

    Right control panel Figure 4. Right control panel view 1. Power button 2. USB 2.0-compliant port 3. iDRAC direct Micro USB port NOTE: For more information on the ports, see the Ports and connectors specifications section. Dell EMC PowerEdge R340 system overview...

  • Page 10: Rear View Of The System

    11. iDRAC9 dedicated network port 12. VGA port NOTE: For more information about the ports and connectors, see the Ports and connectors specifications section. Inside the system Figure 6. Inside the system 1. Intrusion switch 2. Optical drive Dell EMC PowerEdge R340 system overview...

  • Page 11: Locating The Information Tag Of Your System

    Figure 7. Locating Service Tag of your system 1. Information tag (front view) 2. Information tag (back view) 3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label 5. Service Tag, Express Service Code, QRL label Dell EMC PowerEdge R340 system overview...

  • Page 12: System Information Label

    System Information label PowerEdge R340 – System Information Label Figure 8. Front and rear view configuration Figure 9. Jumper settings Dell EMC PowerEdge R340 system overview...
  • Page 13 Figure 10. Memory information Dell EMC PowerEdge R340 system overview...
  • Page 14 Figure 11. System information Dell EMC PowerEdge R340 system overview...
  • Page 15 Figure 12. Electrical overview Dell EMC PowerEdge R340 system overview...

  • Page 16: Poweredge R340 Initial System Setup And Configuration

    LOM mode, if you have opted for a system that has the shared LOM mode enabled. Log in to iDRAC You can log in to iDRAC as: • iDRAC user PowerEdge R340 initial system setup and configuration...

  • Page 17: Options To Install The Operating System

    Dell certified VMware ESXi www.dell.com/virtualizationsolutions Installation and How-to videos for supported operating systems on Supported Operating Systems for Dell EMC PowerEdge systems PowerEdge systems Methods to download firmware and drivers You can download the firmware and drivers by using any of the following methods: Table 2.

  • Page 18: Downloading Drivers And Firmware

    Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/home.

  • Page 19: Poweredge R340 Pre-Operating System Management Applications

    If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. System Setup details The System Setup Main Menu screen details are explained as follows: PowerEdge R340 Pre-operating system management applications...

  • Page 20: System Bios

    System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system. PowerEdge R340 Pre-operating system management applications...
  • Page 21 Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version PowerEdge R340 Pre-operating system management applications...
  • Page 22 The Memory Operating Mode option can have different default and available options based on the memory configuration of your system. Current State of Specifies the current state of the memory operating mode. Memory Operating Mode PowerEdge R340 Pre-operating system management applications...
  • Page 23 The following settings are displayed for each processor installed in the system: Option Description Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel. Stepping Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. PowerEdge R340 Pre-operating system management applications...
  • Page 24 Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the drive. This field is undefined for removable media devices such as optical drives. PowerEdge R340 Pre-operating system management applications...
  • Page 25 Enables or disables UEFI Boot options. Settings The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default. NOTE: This option is enabled only if the boot mode is UEFI. PowerEdge R340 Pre-operating system management applications...
  • Page 26 Specifies the name of the iSCSI initiator in IQN format. iSCSI Device1 Enables or disables the iSCSI device. When enabled, a UEFI boot option is created for the iSCSI device automatically. This is set to Enabled by default. PowerEdge R340 Pre-operating system management applications...
  • Page 27 Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to Engine accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the feature. PowerEdge R340 Pre-operating system management applications...
  • Page 28 If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Serial Communication. PowerEdge R340 Pre-operating system management applications...
  • Page 29 If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click System Profile Settings. PowerEdge R340 Pre-operating system management applications...
  • Page 30 You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Viewing System Security To view the System Security screen, perform the following steps: Steps 1. Power on, or restart your system. PowerEdge R340 Pre-operating system management applications...
  • Page 31 Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. Recovery AC Power Sets the time delay for the system to power up after AC power is restored to the system. This option is set to Recovery Delay Immediate by default. PowerEdge R340 Pre-operating system management applications...
  • Page 32 For more information, see the System board jumper settings section. NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need not provide the system password to boot the system. PowerEdge R340 Pre-operating system management applications...
  • Page 33 6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes. 7. Select Setup Password, change, or delete the existing setup password and press Enter or Tab. PowerEdge R340 Pre-operating system management applications...
  • Page 34 Redundant OS Enables you to select a backup disk from the following devices: Location • None • IDSDM • SATA Ports in AHCI mode • BOSS PCIe Cards (Internal M.2 Drives) • Internal USB PowerEdge R340 Pre-operating system management applications...
  • Page 35 Selecting Enabled in the operating system does not support UEFI video output standards. This field is available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. PowerEdge R340 Pre-operating system management applications...

  • Page 36: Idrac Settings Utility

    The Boot Manager screen enables you to select boot options and diagnostic utilities. Viewing Boot Manager About this task To enter Boot Manager: Steps 1. Power on, or restart your system. 2. Press F11 when you see the following message: F11 = Boot Manager PowerEdge R340 Pre-operating system management applications...

  • Page 37: Boot Manager Main Menu

    To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup. It does not pull any menu or allows managing of network devices. PowerEdge R340 Pre-operating system management applications...

  • Page 38: Poweredge R340 Installing And Removing System Components

    Follow the safety guidelines listed in Safety instructions. Steps 1. Replace the system cover. 2. If applicable, install the system into the rack. For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals. PowerEdge R340 installing and removing system components...

  • Page 39: Recommended Tools

    2. Press the release button, and remove the left end of the bezel. 3. Slide the tabs on the right end of the bezel out of the slots on the chassis and remove the bezel. Figure 13. Removing the optional front bezel PowerEdge R340 installing and removing system components...

  • Page 40: Installing The Optional Front Bezel

    1. Use a 1/4 inch flat head or a Phillips #2 screwdriver to turn the lock counterclockwise to the unlock position. 2. Open the release latch until the system cover slides back. 3. Lift the cover from the system. PowerEdge R340 installing and removing system components...

  • Page 41: Installing The System Cover

    1. Align the tabs on the system cover with the guide slots on the chassis. 2. Close the system cover release latch. 3. Using a 1/4 inch flat head or Phillips #2 screwdriver, turn the lock clockwise to the lock position. PowerEdge R340 installing and removing system components...

  • Page 42: Air Shroud

    Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. Steps Using the blue touch points, lift the air shroud out of the system. PowerEdge R340 installing and removing system components...

  • Page 43: Installing The Air Shroud

    Route the cable properly to prevent the cable from being pinched or crimped. 2. Lower the air shroud into the system until it is firmly seated. Figure 18. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. PowerEdge R340 installing and removing system components...

  • Page 44: Cooling Fans

    Before working inside your system. Steps 1. Holding the release tab, insert the fan blank into the slots on the cooling fan cage. 2. Press the fan blank until it clicks into place. PowerEdge R340 installing and removing system components...

  • Page 45: Removing A Cooling Fan

    Observe the routing of the cable as you remove it from the system. 2. Lift the cooling fan out of the cooling fan cage. Figure 21. Removing a fan Next steps Replace the cooling fan install the cooling fan blank. PowerEdge R340 installing and removing system components...

  • Page 46: Installing A Cooling Fan

    To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported. Steps Press the release button, and slide the drive blank out of the drive slot. PowerEdge R340 installing and removing system components...

  • Page 47: Installing The Drive Blank

    Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. PowerEdge R340 installing and removing system components...

  • Page 48: Installing The Drive Carrier

    Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. Remove the drive carrier or drive blank. PowerEdge R340 installing and removing system components...

  • Page 49: Removing The Drive From The Drive Carrier

    Remove the drive. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2. Lift the drive out of the drive carrier. PowerEdge R340 installing and removing system components...

  • Page 50: Installing The Drive Into The Drive Carrier

    When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-pounds. NOTE: Use the screws shipped with the drive carrier to secure the drive to the drive carrier. PowerEdge R340 installing and removing system components...

  • Page 51: Removing A 2.5 Inch Drive From The 3.5 Inch Drive Adapter

    Remove the drive adapter from the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws that secure the 2.5-inch drive to the 3.5-inch drive adapter. 2. Remove the drive from the 3.5-inch drive adapter. PowerEdge R340 installing and removing system components...

  • Page 52: Installing A 2.5 Inch Drive Into The 3.5 Inch Drive Adapter

    1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter. 2. Using a Phillips #1 screwdriver, install the screws to secure the drive to the 3.5-inch drive adapter. PowerEdge R340 installing and removing system components...

  • Page 53: Intrusion Switch

    1. Disconnect and remove the intrusion switch cable connector from connector on the system board. NOTE: Observe the routing of the cable as you remove it from the system. 2. Using a plastic scribe, slide the intrusion switch out of the intrusion switch slot. PowerEdge R340 installing and removing system components...

  • Page 54: Installing The Intrusion Switch

    2. Connect the intrusion switch cable to the connector on the system board. Figure 32. Installing the intrusion switch Next steps 1. Follow the procedure listed in After working inside your system. System memory PowerEdge R340 installing and removing system components...

  • Page 55: System Memory Guidelines

    Channel UDIMM 2666 MT/s Dual rank or Single rank 1.2 V The following table shows sample memory configurations. NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively. PowerEdge R340 installing and removing system components...

  • Page 56: General Memory Module Installation Guidelines

    • To ensure proper system cooling, memory module blanks must be installed in memory sockets that are not occupied. Removing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. PowerEdge R340 installing and removing system components...

  • Page 57: Installing A Memory Module

    3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. PowerEdge R340 installing and removing system components...

  • Page 58: Expansion Cards And Expansion Card Risers

    Expansion card installation guidelines Your system supports PCIe Express Generation 3 cards. The PowerEdge R340 expansion card riser includes a low profile (LP) slot and full height (FH) slot. The following table provides riser configurations for the PowerEdge R340 system: NOTE: The expansion card riser is not hot-swappable.
  • Page 59 PERC 9: Integrated PERC Internal Slot Adapter H330+ Integrated PERC Slot HBA330 HBA: Internal Integrated HBA: Internal Adapter Slot Adapter 12GB-SAS- HBA HBA: Internal Adapter 10G Network NIC: 10Gb card FC8 HBA HBA: FC8 PowerEdge R340 installing and removing system components...

  • Page 60: Removing The Expansion Card Riser

    Using a Phillips #2 screwdriver, tighten the screw to secure the expansion card riser filler to the chassis. 4. Using a Phillips #2 screwdriver, fasten the screw to secure the expansion card riser filler to the chassis. PowerEdge R340 installing and removing system components...

  • Page 61: Installing The Expansion Card Riser

    Using a Phillips #2 screwdriver, remove the screw securing the expansion card riser filler to the system board. c) Slide the expansion card riser filler bracket up and out of the system. PowerEdge R340 installing and removing system components...

  • Page 62: Removing An Expansion Card From The Expansion Card Riser

    2. Follow the procedure listed in the Before working inside your system. 3. Disconnect any cables that are connected to the expansion card or expansion card riser. Remove the expansion card riser. PowerEdge R340 installing and removing system components...

  • Page 63: Installing An Expansion Card Into The Expansion Card Riser

    Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. PowerEdge R340 installing and removing system components...
  • Page 64 3. Holding the card by its edges, align the card and insert the expansion card in the connector on the expansion card riser. Figure 44. Installing the expansion card in the expansion card riser Next steps Install the expansion card riser. 2. Follow the procedure listed in the After working inside your system. PowerEdge R340 installing and removing system components...

  • Page 65: Storage Controller Card

    3. Press the tab on the blue release latch to disengage it from the slot on the chassis. 4. Rotate the blue release latch until it locks with the PERC card. 5. Secure the blue release latch with a screw. PowerEdge R340 installing and removing system components...

  • Page 66: System Battery

    To avoid damage to the battery holder clip, ensure that you do not bend the battery holder clip while installing or removing a battery. 2. Pull the battery out of the battery holder. NOTE: Ensure that the + side of the battery is facing the battery holder clip. PowerEdge R340 installing and removing system components...
  • Page 67 To avoid damage to the battery holder clip, ensure that you do not bend the battery holder clip while installing or removing a battery. Figure 48. Installing the system battery Next steps 1. Follow the procedure listed in After working inside your system. PowerEdge R340 installing and removing system components...

  • Page 68: Optional Internal Usb Memory Key

    1. Disconnect the power and signal cables from the optical drive. 2. To release the optical drive, press the release tab and push the drive towards the front of the system. 3. Slide the optical drive out of the system. PowerEdge R340 installing and removing system components...

  • Page 69: Installing The Optional Optical Drive

    2. Connect the power and data cable to the appropriate ports on the optical drive. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 3. Connect the power and data cables to the connectors on the system board. PowerEdge R340 installing and removing system components...

  • Page 70: Processor And Heat Sink

    Loosen the screw diagonally opposite to the screw you loosened. 2. Repeat the procedure for the remaining two screws. 3. Return to the first screw to loosen it. 4. Lift the heat sink from the system. PowerEdge R340 installing and removing system components...

  • Page 71: Removing The Processor

    Do not touch the processor socket pins, they are fragile and can be permanently damaged. Be careful not to bend the pins in the processor socket when removing the processor out of the socket. 3. Lift the processor from the socket. Figure 52. Removing the processor PowerEdge R340 installing and removing system components...

  • Page 72: Installing The Processor

    Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for one-time use only. Dispose the syringe after you use it. PowerEdge R340 installing and removing system components...

  • Page 73: Optional Idsdm Or Vflash Module

    After working inside your system. Optional IDSDM or vFlash module The IDSDM or vFlash module combines the IDSDM and/or vFlash features into a single module. NOTE: The write-protect switch is on the IDSDM or vFlash module. PowerEdge R340 installing and removing system components...

  • Page 74: Removing The Optional Idsdm Or Vflash Card

    2. Align the IDSDM/vFlash card with the connector on the system board. 3. Push the IDSDM/vFlash card until it is firmly seated on the system board. Figure 56. Installing optional IDSDM or vFlash card PowerEdge R340 installing and removing system components...

  • Page 75: Removing The Microsd Card

    2. Hold the MicroSD card and remove it from the slot. NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Figure 57. Removing the MicroSD card Next steps Replace the MicroSD cards. PowerEdge R340 installing and removing system components...

  • Page 76: Installing The Microsd Card

    2. Press the card into the card slot to lock it into place. Figure 58. Installing the MicroSD card Next steps Install the IDSDM or vFlash module. 2. Follow the procedure listed in the After working inside your system. PowerEdge R340 installing and removing system components...

  • Page 77: M.2 Ssd Module

    2. Follow the procedure listed in Before working inside your system. Remove the air shroud. 4. Remove the BOSS card. NOTE: The procedure to remove the BOSS card is similar to the removing an expansion card. PowerEdge R340 installing and removing system components...

  • Page 78: Drive Backplane

    3. Follow the procedure listed in the After working inside your system. Drive backplane Drive backplane Table 12. Supported backplane options for PowerEdge R340 system. System Supported backplane options 2.5-inch (x8) SAS/SATA/SSD backplane PowerEdge R340 3.5-inch (x4) SAS/SATA backplane Figure 61.

  • Page 79: Removing The Drive Backplane

    1. Press the blue release tabs to disengage the drive backplane from the hooks on the chassis. 2. Lift the drive backplane out of the system. NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane. PowerEdge R340 installing and removing system components...

  • Page 80: Installing The Drive Backplane

    Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1. Align the slots on the backplane with the hooks on the chassis. 2. Lower the backplane until the blue release tabs click into place. PowerEdge R340 installing and removing system components...

  • Page 81: Cable Routing

    PERC cable Install the drives in their original locations. 3. Follow the procedure listed in the After working inside your system. Cable routing Figure 65. Cable routing - 4 x 3.5-inch SAS backplane PowerEdge R340 installing and removing system components...

  • Page 82: Power Supply Unit

    PSU drops, the PSU in the sleep state returns to an active output state. If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU. The default PSU settings are as follows: PowerEdge R340 installing and removing system components...

  • Page 83: Removing A Power Supply Unit Blank

    Install the power supply unit (PSU) blank only in the second PSU bay. Remove the PSU. Steps Align the PSU blank with the PSU bay and push it into the PSU bay until it clicks into place. Figure 69. Installing a power supply unit blank PowerEdge R340 installing and removing system components...

  • Page 84: Removing A Power Supply Unit

    NOTE: The maximum output power (shown in watts) is listed on the PSU label. Remove the PSU blank. Steps Slide the PSU into the PSU bay until the release latch snaps into place. PowerEdge R340 installing and removing system components...

  • Page 85: Power Distribution Board

    2. Using a Phillips #2 screwdriver, remove the screws securing the power distribution board (PDB) to the system. 3. Slide the PDB toward the rear of the system to disengage it from the standoffs. 4. Lift the PDB from the system. PowerEdge R340 installing and removing system components...

  • Page 86: Installing The Power Distribution Board

    3. Connect the cables to the system board and the drive backplane. NOTE: Route the cables properly when you replace the PDB to prevent the cable from being pinched or crimped. Figure 73. Installing the power distribution board PowerEdge R340 installing and removing system components...

  • Page 87: System Board

    Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using a Phillips #2 screwdriver, remove the screws securing the system board to the chassis. PowerEdge R340 installing and removing system components...
  • Page 88 2. Using the system board holder, slightly lift the system board, and then slide it toward the front of the chassis. 3. Lift the system board out of the chassis. Figure 75. Removing the system board Next steps Replace the system board. PowerEdge R340 installing and removing system components...

  • Page 89: Installing The System Board

    The TPM Module must be replaced only while installing new system board. Internal dual SD module, if applicable Heat sink and processor d. If applicable, Storage controller card Internal USB Expansion card riser g. Connect the fan cables Memory modules Air shroud PowerEdge R340 installing and removing system components...

  • Page 90: Trusted Platform Module

    You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. 5. Click OK. Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE: PowerEdge R340 installing and removing system components...
  • Page 91 4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly seated in the memory module socket. 5. Run the system memory test in system diagnostics. PowerEdge R340 installing and removing system components...

  • Page 92: Initializing Tpm For Bitlocker Users

    Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Disconnect the control panel cable from the system board connector. PowerEdge R340 installing and removing system components...

  • Page 93: Installing The Left Control Panel

    Route the cable properly to prevent the cable from being pinched or crimped. 2. Align and insert the left control panel assembly in the slot on the system. 3. Using the appropriate screwdriver, fasten the screws that secure the left control panel assembly. PowerEdge R340 installing and removing system components...

  • Page 94: Removing The Right Control Panel

    Observe the routing of the cable as you remove it from the system. 2. Using the appropriate screwdriver, remove the screws that secure the right control panel assembly. 3. Hold the right control panel assembly and remove it from the system. PowerEdge R340 installing and removing system components...

  • Page 95: Installing The Right Control Panel

    2. Align and insert the right control panel assembly in the slot on the system. 3. Using the appropriate screwdriver, fasten the screws that secure the right control panel assembly. 4. Connect the control panel cable to the connector on the system board. PowerEdge R340 installing and removing system components...
  • Page 96 Figure 81. Installing the right control panel Next steps 1. Follow the procedure listed in After working inside your system. PowerEdge R340 installing and removing system components...

  • Page 97: Poweredge R340 Jumpers And Connectors

    PowerEdge R340 jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 98: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. PowerEdge R340 jumpers and connectors...
  • Page 99 8. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4. 9. Install the system cover. 10. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals. 11. Assign a new system and/or setup password. PowerEdge R340 jumpers and connectors...

  • Page 100: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fans specifications • System battery specifications • Expansion card riser specifications •...

  • Page 101: System Weight

    Intel Core i3 8100 processor Intel Pentium G5500 processor Intel Celeron G4900 processor PSU specifications The Dell EMC PowerEdge R340 system supports up to two AC power supply units (PSUs). Table 17. Dell EMC PowerEdge R340 PSU specifications Class Heat...

  • Page 102: System Battery Specifications

    Optional - . System battery specifications The Dell EMC PowerEdge R340 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion card riser specifications The Dell EMC PowerEdge R340 system supports up to two PCI express (PCIe) generation 3.

  • Page 103: Drive Specifications

    The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a management port. NIC ports specifications The Dell EMC PowerEdge R340 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports that are located on the back panel.

  • Page 104: Serial Connector Specifications

    Serial connector specifications The Dell EMC PowerEdge R340 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports specifications The PowerEdge R340 system supports one DB-15 VGA port located on the back panel of the system.

  • Page 105: Standard Operating Temperature

    Temperature Specifications Continuous operation (for altitude less than 950 m 10–35°C (50–95°F) with no direct sunlight on the equipment or 3117 ft) Fresh air For information about fresh air, see the Expanded operating temperature section. Maximum temperature gradient (operating and 20°C/h (68°F/h) storage) Table 28.

  • Page 106: Expanded Operating Temperature

    Expanded operating temperature Table 34. Expanded operating temperature specifications Expanded operating temperature Specifications Continuous operation 5°C–40°C at 5% to 85% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C–35°C), the system can operate continuously in temperatures as low as 5°C and as high as 40°C. For temperatures 35°C–...
  • Page 107 Particulate contamination Specifications Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles. NOTE: This condition applies to data center and non- data center environments. Corrosive dust • Air must be free of corrosive dust. •...

  • Page 108: System Diagnostics And Indicator Codes

    • Drive indicator codes • PowerEdge R340 system diagnostics System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system. Figure 84. System health and system ID indicator Table 37.

  • Page 109: Idrac Direct Led Indicator Codes

    System health and system ID Condition indicator code Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help section. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages.

  • Page 110: Power Supply Unit Indicator Codes

    Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred. Figure 86. AC PSU status indicator 1.

  • Page 111: Drive Indicator Codes

    Rebuild stopped. and then turns off after six seconds PowerEdge R340 system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 112 • View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics (ePSA) if your system does not boot. Steps 1. When the system is booting, press F11. 2.

  • Page 113: Getting Help

    Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R340, to access the information about the Dell EMC PowerEdge R340. Prerequisites Ensure that your smartphone or tablet has the QR code scanner installed.

  • Page 114: Quick Resource Locator For Dell Emc Poweredge R340 System

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

  • Page 115: Documentation Resources

    To view the document that is listed in the documentation resources table: • From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version.
  • Page 116 Dell OpenManage Enterprise, see OpenManage Enterprise the Dell OpenManage Enterprise User’s Guide. For information about installing and using Dell www.dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise www.dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents.

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