How To Make Request For Repair - Renesas R0E521000CPE00 User Manual

R0E521000CPE00 User's Manual
(3) Expiration of the repair period
When a period of one year elapses after the model was dropped from production, repairing products of the model may
become impossible.
(4) Transportation fees at sending your product for repair
Please send your product to us for repair at your expense.

6.5 How to Make Request for Repair

If your product is found faulty, fill in a Repair Request Sheet downloadable from the following URL. And email the sheet and
send the product to your local distributor.
http://www.renesas.com/repair
Note on Transporting the Product:
When sending your product for repair, use the packing box and cushion material supplied with this product
when delivered to you and specify handling caution for it to be handled as precision equipment. If packing of
your product is not complete, it may be damaged during transportation. When you pack your product in a bag,
make sure to use conductive polyvinyl supplied with this product (usually a blue bag). When you use other
bags, they may cause a trouble on your product because of static electricity.
REJ10J0845-0600 Rev.6.00 Aug. 20, 2009
Page 89 of 92
CAUTION
6. Maintenance and Guarantee