Overview - Lucent Technologies PARTNER Voice Messaging PC Card Release 2 Installation And Programming

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Overview

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The PARTNER Voice Messaging PC Card Release 2.0 works with your PARTNER
communications system and ensures that your customers' calls are handled
quickly and efficiently—day or night—according to your specifications.
You can program the voice messaging system, which handles up to two calls
simultaneously and provides service for up to four subscribers, to complement
your business environment. For example, your receptionist may answer calls and
take messages during the day. You can program the voice messaging system to
serve as a "backup" when the receptionist is busy and at night when no
receptionist is available. The voice messaging system can answer outside calls,
play a customized message prompting the caller to press digits to reach the
person with whom the caller wants to speak, and route the call to the appropriate
person—all without the aid of a receptionist.
And if the employee called is unavailable to answer the call, the voice messaging
system allows the caller to leave a private message in the employee's voice
mailbox or transfer to the receptionist or another extension for assistance.
With PARTNER Voice Messaging System, your employees are alerted to the
arrival of messages in their mailbox by the message light on their system
telephone. They can retrieve these messages from any touch-tone telephone—
even if your employees are on the road. The voice messaging system lets them
know how many of these messages are new and how many are old. It also allows
them to record and change the personal greeting for their mailbox, and to create
a password to keep their messages private.
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Issue 1 August 1998

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