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Overview
System Security Guidelines
To reduce the risk of unauthorized use of your communications and voice
messaging systems, you should:
Change the System Manager's password from the factory setting. Use a
hard-to-guess value.
Advise subscribers to protect their mailboxes by changing their
passwords (a four-digit password is required) when they log into
PARTNER Voice Messaging for the first time and frequently thereafter.
Subscribers can refer to the instructions for changing their passwords in
Using PARTNER Voice Messaging .
Monitor your call reporting system records of outgoing calls to identify
possible system abuse.
You should also:
Ask users to tell you if any of the following suspicious activities occur:
— Inability to log into PARTNER Voice Messaging.
— Lost mail messages or altered greetings.
— Inability to get an outside line.
— Series of calls with silence on the other end or with the caller
— Sudden increase in wrong numbers.
— Caller complaints that your lines are busy.
— Callers claiming to represent the "phone" company. Ask for a
— Callers trying to obtain sensitive information or asking for
— Increases in internal requests for assistance in making outside calls
Never distribute the office telephone directory to anyone outside the
company.
Collect old office telephone directories and shred them.
Never discuss your telephone system's numbering plan with anyone
outside your company.
Any time a call appears to be suspicious, in the continental U.S., contact
your Lucent Technologies Representative or local Authorized Dealer.
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Issue 1 August 1998
hanging up.
callback number.
assistance in placing outside or long-distance calls. Ask for a
callback number.
(particularly international calls or requests for dial tone).
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