Troubleshooting - Kessel Comfort Instructions For Installation, Operation And Maintenance

7

Troubleshooting

Caution, risk of electrical voltage when the control unit housing is opened. Work on electrical components
may only be carried out by specialist (see 2.2).
Error
Battery fault
Maintenance due
(flashing)
Minimum current
Maximum current
Relay error
Power outage
Level fault
max. Relay cycles
Max run time
Max no. of runs
Motor fault
Probe fault
Flap fault
Potential-free contact
does not switch
2019/04
possible cause
Battery is missing or faulty
- The maintenance date has been reached
- No maintenance date entered
- Current consumption of the pump below the minimum
value
- Cable control unit - pump interrupted
- Pump faulty
Maximum current consumption of pump exceeded,
possibly impeller blockage
Power contactor does not switch off
- Power supply has failed
- Device fuse has failed
- Mains supply cable interrupted
Incorrect assignment or cabling of the probes
Maximum switching cycles exceeded
Pump is running too long per pumping process
Pump starts up too often at short intervals
- Initialisation: "Motor" control cable is not connected, or
is broken
- During operation: "motor" control cable faulty
Initialisation: "Probe" control cable is not connected,
connected with inverse polarity or is broken
- During operation: "Probe" control cable faulty
Flap cannot be closed completely during start-up or by
the "test" key, i.e. the flap is blocked by an object in the
backwater flap
- Wrong lever position during cover fitting
- Backwater detected. The flap cannot be closed
completely, however, i.e. it is blocked by an object
not enabled
Fine fuse defective
Remedial measure
Remove the mains plug, connect batteries,
replace by new batteries if necessary.
When the unit is ready to function, a running
light appears on the display again.
- Carry out maintenance
- Enter maintenance date
Check cable and replace if necessary, check
pump and replace if necessary.
Clean the pump and check the impeller for
smooth running, replace if necessary
Disconnect the control unit from the mains,
replace the control unit.
- None, general power outage
- Check fuse
- Check mains supply cable when switching off
intentionally, shut down control unit
Functional check, troubleshooting
Can be acknowledged. Inform
CustomerServices. Fault appears after a further
1000 operating cycles
Check system design, if necessary inform
Customer Services
Check system design, if necessary inform
Customer Services
Remove the mains plug, disconnect the battery;
check the control cable for correct connection
or passage, replace motor if necessary.
Remove the mains plug, deactivate the battery;
check the control cable for correct connection
or passage, replace probe if necessary.
Remove the mains plug, deactivate the battery,
open the Staufix cover, eliminate the blockage
and return to operation
Recommendation: Inform a specialist company
Close the emergency valve. After the end of
backwater, remove the blockage as described
turn on
Electrician specialist
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