Retrieve A Call On Hold With Manual Directed Call Park; Forward Calls; Transfer Calls - Cisco 7800 Series User Manual

CISCO 7800 SERIES
Step 3 Required: Press Transfer again to park the call.

Retrieve a Call on Hold with Manual Directed Call Park

You can pick up a call that was parked to a dedicated call park number.
Before you begin
You need the directed call park number and the park retrieval prefix.
Procedure
Step 1 Dial the park retrieval prefix.
Step 2 Dial the directed call park number.

Forward Calls

You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
When a line is forwarded, you see the Forward all
Procedure
Step 1 When the line to be forwarded is inactive, press Fwd All.
Step 2
Enter the call forward target number exactly as you would dial it from your phone, or select
an entry from your list of recent calls.
Related Topics
Self Care Portal, on page 7

Transfer Calls

You can transfer an active call to another person.
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