Teldat Regesta PLC Installation Manual page 30

Technical Information
Appendix A Technical Information
A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot solve the problem, contact
your dealer for more information.
Symptom
None of the LEDs light up on
the router.
The local console does not re-
spond.
The local console only displays
rubbish.
You have forgotten the access
password for the router.
Date and time in the device are
lost after reboot.
The LAN LEDs (E1-E2) do not
light up in green.
The S LED is red.
A.2 Updating the software
The Regesta PLC router can be updated to new releases. Please contact your distributor for further details on new
releases.
There are various ways to update one of our routers: For further information, please see manual Dm 748-I Software
Updating.
The software required to update one of our routers is supplied in a format known as distribution. This consists of a
single file, which contains all the files needed to update your device as well as in-depth information on the contents of
the files.
26
Solution
Check the power supply to the router (power source, main power outlet).
Check the console cable is the right one and it is connected to the device and the
asynchronous terminal.
Check the terminal has the correct port configured.
Check the terminal configuration is 9600 8N1.
Check the console is not an events process.
Check the terminal has the correct port configured.
Check the terminal configuration is 9600 8N1.
Ignore the configuration through the RST button (as explained in the relevant sec-
tion).
Parameters configured through the time set command will be lost when the device
restarts. Use the NTP protocol to keep the date and time configuration.
Check the Ethernet cable and the connection to the network (you may need a
crossover cable).
Check the SIM card has been inserted correctly,
or
Check the SIM PIN is correct,
or
Check the antenna is properly installed (i.e., that it is screwed in correctly),
or
Get your technical service to check the device is in the optimum position for the
service.
Teldat S.A.
Regesta PLC