Aastra Ascotel IntelliGate A150 System Manual page 117

System Functions and Features as of I7.9
Routing Internal Calls
Internally the Operator Console is dialled up using the number of the switching
centre defined in the numbering plan or via a call distribution element.
On an Aastra 5380/5380ip or Office 45 Operator Console the calls are provided on
the line keys. If all the line keys are busy, the calls will be placed into the internal call
queue.
On an Office 1560/1560IP, the calls are entered in the call queue for internal calls on
the graphic interface. The operator select the call directly form the call queue.
Calls from the private leased-line network are handled in the same way as internal
calls.
Routing a Personal Call (Internal or External)
The personal part of an Operator Console corresponds to an ordinary internal user.
The calls are routed accordingly.
Call Signalling and Presentation on the Terminal
External and internal calls for the switching centre are signalled on all Operator
Consoles.
Call Forwarding to a Substitution Destination
Calls to Operator Consoles can be diverted to a substitution destination (see "Sub-
stitution Circuit", page 132).
In a two-company system the call forwarding destination applies to both compa-
nies.
Routing elements 117