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Summary of Contents for Aastra Office 70
- Page 1 A150 A300 2025 Aastra Communications Systems 2045 2065 Office 70 / Office 70IP User's Guide...
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Page 2: Operating And Display Elements
Operating and Display Elements Operating and Display Elements 9 10 I Operating elements Display • In the upper area: status display with symbols. • In the middle area: current displays on the telephone traffic. • In the lower area: display of the available Foxkey functions. Indicator LED •... - Page 3 Write-on labels (incl. Office KBM expansion key module) Write-on labels for the configurable keys can be found on the internet http://www.aastra.com/docfinder as an electronic document. You can fill out the fields directly on your PC and then print out the labels.
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Page 4: Display Symbols
Operating and Display Elements I Display symbols Other Foxkeys available Detailed information available (Foxkey) Search mode Function activated Entries on the call list New text messages Loudspeaker/hands-free mode Microphone deactivated activated Call Forwarding on No Reply Forwarding activated activated New Voice Mail Voice Mail retrieved Call parked Retrieve parked call (Foxkey) -
Page 5: Safety Information
Your terminal has been supplied with a Quick User’s Guide, safety information and, where appli- cable, with other terminal-specific information. You can also download these documents as a complete User’s Guide from www.aastra.ch/docfinder. More information on your terminal can be found at http://www.aastra.com... -
Page 6: Intended Purpose
Security I Intended Purpose This phone is part of the Ascotel® IntelliGate® communication system and is intended to be operated on that system. Ascotel® IntelliGate® is an open, modular and comprehensive communication system that com- prises the IP-PBX (referred to in the end-user information as “the system”), a vast number of expansion cards and modules, and a complete series of system terminals including IP system terminals. -
Page 7: Table Of Contents
Connecting the Office 70........ -
Page 8: Dialling And Phoning
Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call. You Receive a Call ........... . .9 You Want to Make a Call . -
Page 9: You Receive A Call
Dialling and Phoning You Receive a Call This section explains the procedure for answering a call. I Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows: Pick up the handset. Hands-free operation: Press the Call key or the Loudspeakerkey. -
Page 10: You Want To Make A Call
Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. I Dialling with the Phone Number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it. - Page 11 Dialling and Phoning I Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset. During a call: Press the Loudspeaker key.
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Page 12: Muting The Microphone
Dialling and Phoning I Muting the Microphone In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation. You can switch the microphone on and off during a call. Switching the microphone off: Press Microphone key. -
Page 13: Using The Display And Operating Elements
Using the Display and Operating Elements The following sections explain how to operate your phone quickly and simply. Display ............. .14 Keys . -
Page 14: Display
Using the Display and Operating Elements Display I Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forward- ing) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey to call up the information. -
Page 15: Input
Using the Display and Operating Elements I Using the expansion key module Office DKBM The configurable keys of the expansion key module Office DKBM can be operated as all con- figurable keys. In addition, there are the following extensions: • If you remove an Office DKBM or if you modify the order of the connected expansion key- pads, the keys configuration does not change. -
Page 16: Digit Keys
Using the Display and Operating Elements I Digit keys The characters are assigned to the digit keys as follows. Press the relevant digit key repeatedly until the character you want is displayed. A B C 2 Ä Æ Å Ç - . -
Page 17: Menu-Guided Navigation
Using the Display and Operating Elements I Moving the Cursor You want to go to a certain character for an input or correction. With the navigation key you can move the cursor to the left or right. Move the cursor with the horizontal navigation key. Menu-Guided Navigation I Accessing the menu The phone is in standby mode:... -
Page 18: Signals
Using the Display and Operating Elements I Other navigation possibilities Scrolling back through the menu: Press the correction key. I Resetting activated features You can deactivate again all the activated functions (e.g. Forwarding, Barring). Menu Press the Menu Foxkey. Activated features Scroll to Activated features and press the... -
Page 19: Supplementary Features
Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls ........20 Using functions while in a call . -
Page 20: Making And Answering Calls
Supplementary features Making and answering calls This section explains some convenient features provided by your phone for making a call. I Dialling by Name - Quickdial You want to make a call by entering a name. With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned several letters. -
Page 21: Dialling From The Phone Book
Supplementary features I Dialling from the phone book You want to search directly in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the surname or the first name. -
Page 22: Dialling From External Phone Books
Supplementary features I Dialling from external phone books If you select Advanced search, you can search directly in the connected external phone books. This function is not available if no external phone book is connected. The surname, first name and town each have to be separated by a space, for example "no s so" for Noble Stephen in Solothurn. -
Page 23: Dialling From The Call List Of Answered Calls
Supplementary features Show Calling a subscriber back: Press the Show Foxkey. © The display shows a list of the last unanswered calls. Scroll through the list until the subscriber you want is displayed. Pick up the handset. © The phone number displayed is dialled. Once the call has been successfully connected, the entry is deleted from the call list. -
Page 24: Dialling With A Configurable Key
Supplementary features I Dialling with Redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the per- sons you have already called, complete with their names, where available. You can now call the person in question using this last-number redial list. -
Page 25: Requesting A Callback
Supplementary features Pick up the handset. The phone number is dialled. © Note: To find out how to configure a configurable key, refer to the Chapter "Config- uring Keys", page 61. I Requesting a Callback You want to talk to a certain person. The person is busy or does not answer. You can make call- back requests to both internal and external subscribers. -
Page 26: Answering Call Waiting
Supplementary features Delete Clear callback [a]: Press the Delete Foxkey. © Callback is deleted. Note: You can deactivate a requested callback using Menu > Activated features > Reset Foxkey. I Call Waiting on an Internal Subscriber You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. -
Page 27: Starting An Announcement
Supplementary features Deflection Press the Deflect Foxkey. Rejecting the call: Reject Press Foxkey Reject or End key. © You remain connected with your first call partner. The call-waiting party hears the busy tone. Exit Ending a current call: Press the Foxkey. -
Page 28: Receiving An Announcement
Supplementary features I Receiving an Announcement After an attention tone you will be addressed via your loudspeaker. You can listen to the announcement or stop it. To continue the announcement as a phone call: Pick up the handset. © You are now connected to the person who initiated the announcement. Note: If the announcement was started to a group, all the other recipients of the announcement are excluded. -
Page 29: Using Functions While In A Call
Supplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call. I Enquiry Call During a Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner. -
Page 30: Making A Conference Call
Supplementary features I Making a Conference Call You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call. With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else. -
Page 31: Parking A Call Partner
Supplementary features Connecting without notification: Wait for the first ringing tone, then hang up. © The other party is then called directly by your first call partner. Note: Recall: If the other party does not answer, the call comes back to your phone. I Parking a Call Partner You want to put your call partner on hold without using a phone channel as a result. -
Page 32: Organising Absences From The Desk
Supplementary features Organising absences from the desk This section explains the different options provided by your phone when you want to leave your desk. I Using the Absence Key You want to leave your desk and set up your phone for your absence. Your phone has an Absence key. - Page 33 Supplementary features Subscriber Scroll to Subscriber and confirm with the Foxkey. <Phone number> Enter the subscriber phone number and confirm with the Foxkey. Notes: • You can also search in the phone book, last-number redial list or call list for the phone number of the person you are looking for.
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Page 34: Forward To Voice Mail
Supplementary features <Phone number> Enter the phone number of the destination to which your calls are to be for- warded and confirm with the Foxkey. Notes: • You can also search in the phone book, last-number redial list or call list for the phone number of the person you are looking for. -
Page 35: Forwarding To A Message
Supplementary features I Forwarding to a message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. The subscriber hears the busy tone and obtains a message on his display. Requirement: The internal subscriber must have a phone capable of receiving messages. Sub- scribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system. -
Page 36: Locking Your Phone
Supplementary features I Locking Your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a PIN consisting of two to ten digits. You can modify this via menu (see chapter "Changing the PIN", page 56) or with */# procedure *47 (see “User’s Guide */# Pro-... -
Page 37: Organisation Within The Team
Supplementary features I Unlocking your phone You want to unlock your phone. You can use the PIN to unlock your phone. If you have forgotten your PIN, your system adminis- trator can reset it to the factory setting. Menu Press the Menu Foxkey. -
Page 38: Calling A Team Partner
Supplementary features I Calling a Team Partner You want to call a team partner as quickly as possible. Requirement: You have configured a configurable key as a Team key and stored the team part- ner's phone number under it (see Chapter "Configuring Keys", page 61). -
Page 39: Functions For Special Situations
Supplementary features <2x short> Initiating an announcement to a team partner using hands-free mode: Press the Team key for the team partner twice in quick succession. © You hear the acknowledgement tone. The display reads Announcement: You can now talk. Note: Depending on the Team key’s configuration, you are immediately connected with your team partner’s caller as soon as you pick up the handset. -
Page 40: Send Text Messages
Supplementary features I Send text messages You want to send a written message to an internal subscriber. You can send a text message to an internal subscriber. The text message will appear on the per- son's display. Requirement: The internal subscriber must have a phone capable of receiving messages. You can use one of the text messages stored in the system directly, modify it or create a new message. -
Page 41: Picking Up A Call
Supplementary features I Read text messages Your display shows New message and the envelope symbol. The right-hand indicator LED is lit. Show Press the Show Foxkey. © The display shows the sender and the date/time of the text message. Read Read Message: Select the message you want and press the Read... - Page 42 Supplementary features I Using the DTMF Mode. Activating/deactivating DTMF You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode.
- Page 43 Supplementary features Enter #36. Enter your internal phone number. Enter your PIN. Enter the internal or external phone number with the exchange access digit. Pick up the handset. © The phone number displayed is dialled. Note: When you hang up, dialling by name and your private phone book remain available for a whole minute so you can make another call.
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Page 44: Answering A General Bell
Supplementary features I Answering a Pager Your pager is ringing and shows the phone number of the person trying to reach you. You can answer from any internal phone. Menu Press the Menu Foxkey. Call features Scroll to Call features and press the Select Foxkey. -
Page 45: Activating/Deactivating A Discreet Ring
Supplementary features <Phone number> Enter your own phone number and confirm with the Foxkey. © You are now connected with the person who is trying to reach you. Note: You can also answer a general bell with the */# procedure *83. I Activating/Deactivating a Discreet ring You do not want to be disturbed by your phone ringing. -
Page 46: Line Keys
Supplementary features I Tracing Malicious Calls Your are being threatened or molested by a call. You want to identify the caller. Using the MCID function (MCID: Malicious Call Identification), the provider records the following call data: Your phone number, the caller’s phone number, and the date and time of the call. MCID has to be enabled by your provider. -
Page 47: Answering A Call On A Line Key
Supplementary features I Answering a Call on a Line Key You are called on one or more Line keys. The line key(s) flash rapidly. You want to answer the call on one of the Line keys. To decide which call to answer on which Line key, simply press one of the Line keys. If you pick up the receiver without pressing a Line key, you are connected with the call on the line with the highest priority. -
Page 48: Switching Active Lines
Supplementary features I Parking a Call Partner on a Line Key You are connected with your call partner via a Line key and decide to park the party. You can park your call partner on the current Line key. Park Press the Park Foxkey. -
Page 49: Setting Functions By Remote Control
Supplementary features Setting functions by remote control This section explains how you can alter your phone’s settings even if you are not directly at your phone. You are not at your desk and want to set various functions on your phone from a different phone. -
Page 50: Personalizing Your Phone
Personalizing Your Phone These sections explain how to adapt the phone’s basic settings to suit your personal requirements. Display............. . 51 Setting the Ringing Properties (Audio) . -
Page 51: Display
Personalizing Your Phone Display This section explains how to set display properties. I Setting the display You may find the display is too bright or too dark. You can adjust the display contrast. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select... -
Page 52: Setting The Ringing Properties (Audio)
You can set the ringing signal volume, the ringing melody and the speed. Note: Please note that the ringing volume may be reduced if Office 70 is not connected to the power supply. Menu Press the Menu Foxkey. Settings Scroll to... -
Page 53: Hands-Free And Headset Settings
Personalizing Your Phone <Setting value> Select the required setting and confirm with the Foxkey. © The setting is stored. Note: To list to all the settings, use the Test Foxkey. Hands-free and headset settings This section explains other ways in which you can make calls with your phone. I Automatic Hands-Free Mode You want to answer a call without picking up the handset or pressing a key. -
Page 54: To Activate Headset Operation
Personalizing Your Phone I To activate headset operation You have connected a headset and now want to activate the headset mode. A headset can be connected in parallel with the handset. You can switch the headset mode on and off. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. -
Page 55: General Settings
Personalizing Your Phone General settings This section explains other settings you can make on your phone. I Selecting the language The display text is not in the language you want. You can select a different language. The menu item under which you select your language is marked by an "*"... -
Page 56: Changing The Pin
Personalizing Your Phone I Changing the PIN You want to change the PIN used to lock/unlock your phone (see Chapter "Locking Your Phone", page "Unlocking your phone", page 37). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new PIN. -
Page 57: Entering The Display Text For The Idle State
Personalizing Your Phone I Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. In addition to the date and/or time you can enter a personal text for the text displayed in the idle state. -
Page 58: Protection
Personalizing Your Phone Protection This section explains how you can protect yourself against certain types of call. I Do not disturb/Call waiting/Intrusion/Announcement/Forward You want to protect yourself against certain types of calls. You can set your phone so that these functions are not permitted on it. Ask your system admin- istrator whether these functions are enabled on the system. -
Page 59: Phone Book Management
Personalizing Your Phone Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry. I Creating a New Phone Book Entry You want to store your own phone numbers. You can store your own phone numbers in the private phone book. -
Page 60: Configuring Voice Mail
Personalizing Your Phone I Modfying or deleting a phone book entry You want to modify a phone number stored on your private phone book. Note: You cannot modify entries in other phone books. Press the phone book key. Private contacts Scroll to Private contacts and press the... -
Page 61: Configuring Keys
Personalizing Your Phone <Greeting> Recording a greeting: Select the greeting you want and press the Record Foxkey. © Now record your personal greeting text. Note: You can improve the quality by recording the text through the handset. <Greeting> Listening to the greeting: Select the greeting you want and press the Listen Foxkey. - Page 62 Personalizing Your Phone I Storing a Phone Number under a Key – Number Key You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit. On each Foxkey you can store one number and name, and on each configurable key you can store two call numbers and the associated names.
- Page 63 Personalizing Your Phone Select the Foxkey you want. © Display shows choice of key types. Number key Scroll to Number key and press the Select Foxkey. © The display shows the current phone number. <Phone number> Press the Modify Foxkey, enter or modify the phone number, and confirm with Foxkey.
- Page 64 Personalizing Your Phone Menu Storing a function under the Foxkey: Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. Keys Scroll to Keys and press the Select Foxkey. Function key Scroll to Function key and press the Select Foxkey.
- Page 65 Personalizing Your Phone <long> Press the configurable key and hold it down for a moment. © Display shows choice of key types. Team key Scroll to Team key and press the Select Foxkey. © The display shows the current phone number. <Phone number>...
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Page 66: Configuring Line Keys
Personalizing Your Phone I Clearing a Key You want to clear the assignment made to a configurable key. No function function is provided specifically for this purpose. To clear a configurable key: <long> Press the configurable key and hold it down for a moment. ©... - Page 67 Personalizing Your Phone <long> Press the Line key you want and hold it down for a moment. © The display shows the line key and the properties with which you can con- figure the line key. Note: The Personal key is also treated as a line key. <Audio setting>...
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Page 68: Formulating Functions
• The availability of certain */# procedures may be restricted depending on the system and software version. • A list of all */# procedures are can be found at http://www.aastra.com/doc- finder ("User’s Guide */# Procedures as of I7.1"). -
Page 69: Local Settings (Office 70Ip)
Personalizing Your Phone Local settings (Office 70IP) This section provides a short description of the IP-relevant settings. I IP settings The IP-relevant data for your phone is stored in this menu. The input of this data is pass- word-protected; it can therefore only be carried out by your system administrator. You can how- ever call up the data. -
Page 70: Further Information
Further information The following sections contain more useful information about your phone. Troubleshooting ........... . 71 Declaration Open Source Software (Office 70IP) . -
Page 71: Troubleshooting
Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. I Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see Chapter "Installation and First-Time Operation", page 74). -
Page 72: Declaration Open Source Software (Office 70Ip)
The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at http://www.aastra.ch/docfinder ("Public GNU source" document type). The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed using the integrated web interface (URL: <IP address of your system terminal>. -
Page 73: Liability
Further information Liability I Disclaimer This product was manufactured in accordance with ISO 9001 quality guidelines. This product and the user information supplied with it have been produced with the utmost care. The product’s functions have been tested and approved after comprehensive conformity tests. -
Page 74: Installation And First-Time Operation
Connecting the Office 70 ........ -
Page 75: Equipment Provided
Installation and First-Time Operation Equipment provided Handset connection Telephone connection Telephone and handset cable cable Office 70 Stand rest; can also be used as a Quick User's Guide and mounting frame for wall mounting safety information... -
Page 76: Options
Installation and First-Time Operation Options Plug-in power adapter (if the power supply is not supplied via the LAN, only Office 70IP). Office KBM expansion key module with write-on labels (incl. stand rest and connection cable) Office DKBM expansion key module (incl. stand rest and connection cable) -
Page 77: Setting Up And Mounting The Phone
Installation and First-Time Operation Setting up and mounting the phone With the aid of the supplied stand rest you can set up the phone as a desktop phone or mount it to the wall. I Setting the phone up as a desktop phone You can set up the phone either at a 40°... -
Page 78: Wall Mounting
Installation and First-Time Operation I Wall mounting You can also mount the phone on the wall. To do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. Notes: • As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted, you need to use a ribbon cable with a short connector for the cord. -
Page 79: Connecting The Office 70
• Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Connecting the Office 70 I Connections Telephone connection Connecting the handset Connecting the headset Connecting the Office KBM⁄DKBM expansion key module or power supply... -
Page 80: Connecting The Office 70Ip
Installation and First-Time Operation Connecting the Office 70IP I Connections Connecting to the IP network Connecting a PC (if required) Connecting the handset Connecting the headset Connecting the power supply Connecting the Office KBM⁄DKBM expansion key module Note: Your system administration will take care of the IP addressing and the commis- sioning of the phone. -
Page 81: Connecting The Power Supply
Installation and First-Time Operation I Connecting your PC to the LAN If required, you can connect your PC or another LAN device to the phone, for example a printer. • Connecting the LAN cord (not included in the scope of delivery) to the PC’s network socket. •... -
Page 82: Expansion Key Module Office Kbm⁄Dkbm (Optional)
Installation and First-Time Operation Expansion key module Office KBM⁄DKBM (optional) You can connect 1 Office KBM expansion key module with 20 configurable keys each or 1 Office DKBM [a]expansion key module with 3 x 15 configurable keys to your phone. Each key has an LED for visual signalling. -
Page 83: Labelling The Office Kbm Expansion Key Module
Labelling the Office KBM expansion key module Write-on labels for the configurable keys can be found as an electronic document on the internet at http://www.aastra.com/docfinder. You can fill out the fields directly on your PC and then print out the labels. - Page 84 Index Index Deleting a phone book entry ....60 Desktop phone ....... . 77 Absence key .
- Page 85 Index Organisation within the team ....37 Organizing an Absence ..... . . 32 GNU licence provisions .
- Page 86 Index Suppressing your call number ....45 Switching lines ....... 48 System dependency .
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Page 87: Declaration Of Conformity
Ascotel® and Asco- tel® IntelliGate® under: http://www.aastra.com/docfinder Ascotel® and IntelliGate® are trademarks of Aastra. Technical modifications and product availability subject to change without notice. Copyright © Aastra Telecom Schweiz AG...
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