Aastra 5360 User Manual
Communications systems
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- User manual (96 pages) ,
- Quick user manual (24 pages) ,
- User manual (92 pages)
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Summary of Contents for Aastra 5360
- Page 1 A150 A300 2025 Aastra Communications Systems 2045 2065 Aastra 5360 / Aastra 5360ip User's Guide...
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Page 2: Operating And Display Elements
Operating and Display Elements Operating and Display Elements ■ Operating elements Display Status display with symbols, current displays on telephone traffic, displays the available Foxkey functions. Indicator LED • Left LED flashes: Call. • Right LED flashes: Voice Mail, message, or callback. Key block Enters digits or letters. - Page 3 Configure key: press and hold down. Write-on labels Write-on labels for the configurable keys can be found on the internet at www.aastra.com/docfinder as an electronic document. You can fill out the fields directly on your PC and then print out the labels.
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Page 4: Display Symbols
Operating and Display Elements ■ Display symbols Foxmenu: Access to the menu or More text information available the available Foxkey functions Other menu entries available Loudspeaker activated Text mode activated Function activated Entries on the call list Search mode Microphone deactivated Activate discreet ringing Forwarding activated New text messages... -
Page 5: Safety Information
Security Security ■ Safety Information Failure to observe this information can be hazardous and infringe existing laws. Connections Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way. Mains connection Use the original power supply only. Connect the power supply only to power sources that conform to the indications on the device. -
Page 6: User Information
• Changing Terminal Names Please note that with implementing the I7.7 system, the Office 60IP / Office 60IP is renamed in Aastra 5360ip / Aastra 5360ip. • Your system administrator can set up several terminals for you that hold all the same phone number. -
Page 7: Document Information
Security ■ System and software-related functions Some systems or system versions do not support all the features. The corresponding text sec- tions are identified by a letter inside square brackets. The Chapter "System and Software-Related Functions", page indicates which system versions support the relevant features. ■... -
Page 8: Table Of Contents
Declaration Open Source Software (Aastra 5360ip)........ -
Page 9: Dialling And Phoning
Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call. Answering Calls ........... . .10 Making calls . -
Page 10: Answering Calls
Dialling and Phoning Answering Calls This section explains the procedure for answering a call. ■ Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows. Pick up the handset. Note: If the caller's phone number is received, it is shown on the display. -
Page 11: Making Calls
Dialling and Phoning Making calls This section explains the different ways you can make a call with your phone. ■ Dialling with the Phone Number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it. -
Page 12: Muting The Microphone
Dialling and Phoning ■ Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset. During a call: Press the Loudspeaker key. -
Page 13: Using The Display And Operating Elements
Using the Display and Operating Elements The following sections explain how to operate your phone quickly and simply. Display ............. .14 Keys . -
Page 14: Display
Using the Display and Operating Elements Display ■ Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forward- ing) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey to call up the information. -
Page 15: Keys
Using the Display and Operating Elements Keys ■ Pressing a Key A key may have various functions depending on the situation and the operating mode. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment. -
Page 16: Input
The characters are assigned to the digit keys as follows. Press the relevant digit key repeatedly until the character you want is displayed. Note: Only capital letters for Aastra 5360. A B C 2 Ä Æ Å Ç - . ? 1 ! , : ; ’ " ¿ ¡... -
Page 17: Correcting Your Input
A>a respectively. Note: Only capital letters for Aastra 5360. ■ Correcting your Input You notice you have entered a wrong digit or character. You can either delete the input one character at a time or cancel the entire input. -
Page 18: Menu-Guided Navigation
Using the Display and Operating Elements Menu-Guided Navigation ■ Accessing the menu The phone is in standby mode: Press the Foxmenu. ➯ The menu is displayed. Menu Press the Menu Foxkey. ➯ The first menu entry is displayed. Use the vertical navigation key to scroll through the menu entries. Select Press the Select... -
Page 19: Signals
Using the Display and Operating Elements ■ Other navigation possibilities Scrolling back through the menu: Press the correction key. ■ Resetting activated features You can deactivate again all the activated functions (e.g. Forwarding, Barring). Menu Press Foxmenu, then the Foxkey. Activated features Scroll to Activated features... -
Page 20: Supplementary Features
Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls ......... 21 Using functions while in a call . -
Page 21: Making And Answering Calls
Making and answering calls This section explains some convenient features provided by your phone for making a call. ■ Dialling by Name - Quickdial You want to make a call by entering a name. Requirement: The name and the corresponding call number are stored in one of the system’s phone book or in an external phone directory connected to the system. -
Page 22: Supplementary Features
Supplementary features Press the phone book key. Search entry Scroll to Search entry and press the Select Foxkey. If required, enter the first few letters of the name you are looking for (first name and surname separated by a space) until the user or a list is displayed. Notes: •... -
Page 23: Dialling From The Call List Of Unanswered Calls
Supplementary features ■ Dialling from the Call List of Unanswered Calls You want to call someone who has previously tried to reach you. Your phone automatically stores the phone number of this user in a calllist and the display reads Missed calls. -
Page 24: Dialling With A Configurable Key
Supplementary features ■ Dialling with Redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the per- sons you have already called, complete with their names, where available. You can now call the person in question using this last-number redial list. -
Page 25: Requesting A Callback
Supplementary features ■ Requesting a Callback You want to talk to a certain person. The person is busy or does not answer. You can make call- back requests to both internal and external users. Not all providers support this function. If the called party is busy, you can activate an automatic callback. -
Page 26: Answering Call Waiting
Supplementary features ■ Call Waiting on an internal user You want to talk to an internal user. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. -
Page 27: Starting An Announcement
Supplementary features Reject Rejecting the call: Press Foxmenu > Foxkey Reject or End key. ➯ You remain connected with your first call partner. Depending on the sys- tem configuration the call-waiting party hears the busy tone- or he is for- warded to a preconfigured destination. -
Page 28: Receiving An Announcement
Supplementary features ■ Receiving an Announcement After an attention tone you will be addressed via your loudspeaker. You can listen to the announcement or stop it. To continue the announcement as a phone call: Pick up the handset. ➯ You are now connected to the person who initiated the announcement. Note: If the announcement was started to a group, all the other recipients of the announcement are excluded. -
Page 29: Using Functions While In A Call
Supplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call. ■ Enquiry Call During a Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner. -
Page 30: Making A Conference Call
Supplementary features ■ Making a Conference Call You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call. With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else. -
Page 31: Parking A Call Partner
Supplementary features Connecting without notification: Wait for the first ringing tone, then hang up. ➯ The other party is then called directly by your first call partner. Note: Recall: If the other party does not answer, the call comes back to your phone. ■... -
Page 32: Organising Absences From The Desk
Supplementary features Organising absences from the desk This section explains the different options provided by your phone when you want to leave your desk. Note: A forwarding applies to all connected terminals . ■ Organising absences using the Absence Key You want to leave your desk and set up your phone for your absence. -
Page 33: Forwarding Calls (Call Forwarding)
Supplementary features ■ Forwarding Calls (Call forwarding) You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone, Voice Mail, pager). With Call Forwarding you can forward incoming calls directly to a different destination. Menu Press Foxmenu >... -
Page 34: Forward To Voice Mail
Supplementary features ■ Forwarding a Call on No Reply (CFNR) You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configura- tion determines whether or not there is a ringing delay at the other destination. -
Page 35: Forwarding To A Message
Supplementary features Call Forwarding Scroll to Call Forwarding and confirm with the Foxkey. Voice Mail Scroll to Voice Mail and confirm with the Foxkey. ➯ Forwarding is activated. Notes: • You can specify whether your Voice Mail should answer directly (Call Forwarding) or with a delay... -
Page 36: Locking Your Phone
Supplementary features ■ Locking Your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a PIN consisting of two to ten digits. You can modify this via menu (see chapter "Changing the PIN", page 51) or with */# procedure *47 (see "User’s Guide */# Pro-... -
Page 37: Unlocking Your Phone
Supplementary features ■ Unlocking Your Phone You want to unlock your phone. You can use the PIN to unlock your phone. If you have forgotten your PIN, your system adminis- trator can reset it to the factory setting. Menu Press Foxmenu > Foxkey Menu. Activated features Scroll to Activated features... -
Page 38: Functions For Special Situations
Supplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations. ■ Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another user. With the function Deflect you can deflect calls to an internal or external user or to the Voice Mail... -
Page 39: Read Text Messages
Supplementary features Menu Press Foxmenu > Foxkey Menu. Text message Scroll to Text message and press the Select Foxkey. Scroll to and press Select Foxkey. <Message> Select one of the text messages stored in the system and press Select Foxkey. <Text>... -
Page 40: Picking Up A Call
Supplementary features ■ Picking Up a Call You hear a phone ringing in your vicinity and want to pick up the call. With the Pick up function you can pick up the call from the other phone on your own phone. Menu Press Foxmenu >Foxkey Menu. -
Page 41: Making A Call On A Third-Party Phone
Supplementary features ■ Making a call on a third-party phone You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room. You can activate a third-party phone to make an internal or external call using your personal settings, even if the phone is locked for external calls. -
Page 42: Answer The Pager
Supplementary features ■ Paging an Internal User You are unable to reach an internal user and thus want to page them. If the system is equipped with a paging system (PS), the person can be paged. The paged per- son can answer from any phone. Menu Press Foxmenu >... -
Page 43: Answering A General Bell
Supplementary features ■ Answering a General Bell Via the general bell, you hear either your personal ringing pattern or the general ringing signal. Calls with the general bell as the destination can be signalled visually or acoustically via an external piece of supplementary equipment. The call can be answered on any terminal. Ask your system administrator whether a general bell is set up. -
Page 44: Tracking A Malicious Call
Supplementary features ■ Suppressing your call number from your called party's terminal display You do not want your call number to appear on the terminal display of a called party in the pub- lic network. You have two possibilities: • If you never want the phone number to be displayed, set CLIR permanently. -
Page 45: Personal Call Routing
Supplementary features ■ Personal call routing You wan to specify which of your terminals shall ring when you receive a call. If your system administrator has set up a phone number with several terminals for you as well as the 5 call routings, you can specify which of your terminals shall signal a call by using the per- sonal call routing. -
Page 46: Setting Functions By Remote Control
Supplementary features Setting functions by remote control This section explains how you can alter your phone’s settings even if you are not directly at your phone. You are not at your desk and want to set various functions on your phone from a different phone. -
Page 47: Personalizing Your Phone
Personalizing Your Phone These sections explain how to adapt the phone’s basic settings to suit your personal requirements. Display ............. 48 Setting the Ringing Properties (Audio) . -
Page 48: Display
Personalizing Your Phone Display This section explains how to set display properties. ■ Setting the display You may find the display is too bright or too dark. You can adjust the display contrast. Menu Press Foxmenu, then Foxkey Menu. Settings Scroll to Settings and press the... -
Page 49: Setting The Ringing Properties
You can set the ringing volume, the ringing melody and the speed. Note: Please note that the ringing volume may be reduced if Aastra 5360 is not connected to the power supply. Menu Press Foxmenu, then Foxkey Menu. Settings Scroll to Settings... -
Page 50: General Settings
Personalizing Your Phone General settings This section explains other settings you can make on your phone. ■ Selecting the language The display text is not in the language you want. You can select a different language. The menu item under which you select your language is marked by an "*"... -
Page 51: Changing The Pin
Personalizing Your Phone ■ Changing the PIN You want to change the PIN used to lock/unlock your phone (see Chapter "Locking Your Phone", page "Unlocking Your Phone", page 37). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new PIN. - Page 52 Personalizing Your Phone ■ Identifying the communication system This terminal can be connected to different Aastra communication systems. You can verify to which system your terminal is connected to. Menu Press Foxmenu, then Foxkey Menu. Settings Scroll to Settings and press the Select Foxkey.
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Page 53: Protection
Personalizing Your Phone Protection This section explains how you can protect yourself against certain types of call. ■ Do not disturb/Call waiting/Intrusion/Announcement/Forward You want to protect yourself against certain types of calls. You can set your phone so that these functions are not permitted on it. Ask your system admin- istrator whether these functions are enabled on the system. -
Page 54: Phone Book Management
Personalizing Your Phone Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry. ■ Creating a New Phone Book Entry You want to store your own phone numbers. You can store your own phone numbers in the pri- vate phone book. -
Page 55: Configuring Voice Mail
Personalizing Your Phone Configuring Voice Mail This section explains how to set your Voice Mail. ■ Personal greeting You have the possibility of recording up to three different greetings. If no personal greeting is activated or if none is available, the global greeting is activated automatically, provided it has been recorded. -
Page 56: Configuring Keys
Personalizing Your Phone Configuring Keys This section explains how to assign phone numbers and functions to a Foxkey or configurable key. ■ Available keys You can assign phone numbers or functions to one of the 10 configurable keys. These are acces- sible at all times. -
Page 57: Clearing A Key
Personalizing Your Phone ■ Store a function under a key– function key You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand. Usually the function is assigned so that you: •... -
Page 58: Formulating Functions
• The availability of certain */# procedures may be restricted depending on the system and software version. ■ */# Procedures A list with all the */# procedures can be found at http://www.aastra.com/docfinder ("User’s Guide */# Procedures"). -
Page 59: Further Information
Troubleshooting ........... . .60 Declaration Open Source Software (Aastra 5360ip)....61... -
Page 60: Troubleshooting
Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. ■ Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see chapter "Installation and First-Time Operation", page 62). -
Page 61: Declaration Open Source Software (Aastra 5360Ip)
Further information Declaration Open Source Software (Aastra 5360ip). ■ About Open Source Software This product contains Open Source Software from third-party suppliers subject to the GNU licence provisions GPL (GNU General Public License) and LGPL (GNU Library/Lesser General Public License). -
Page 62: Installation And First-Time Operation
Connecting Aastra 5360ip ........ -
Page 63: Equipment Provided
Aastra 5360 Stand rest; can also be used as a Quick User's Guide and mounting frame for wall mounting safety information Options Plug-in power adapter (if the power supply is not supplied via the LAN, only Aastra 5360ip). -
Page 64: Setting Up And Mounting The Phone
To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. • Connect the phone as indicated in chapter "Connecting Aastra 5360", page "Con- necting Aastra 5360ip", page 67. -
Page 65: Wall Mounting
Ask your dealer for a list of suppliers for a suitable ribbon cable (only Aastra 5360ip). • Fit the screws for securing the stand rest and mount the stand rest (Figure A). -
Page 66: Connecting Aastra 5360
• Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Connecting Aastra 5360 ■ Connections Telephone connection Connecting the handset ■... -
Page 67: Connecting Aastra 5360Ip
Installation and First-Time Operation Connecting Aastra 5360ip ■ Connections Connecting to the IP network Connecting the handset Connecting the power supply Note: Your system administration will take care of the IP addressing and the commis- sioning of the phone. The IP addresses and other information about your phone is available in the setting mode. -
Page 68: Connecting The Power Supply
Installation and First-Time Operation ■ Connecting your PC to the LAN If required, you can connect your PC or another LAN device to the phone, for example a printer. • Connecting the LAN cord (not included in the scope of delivery) to the PC’s network socket. •... - Page 69 Changing the PIN ......51 Expansion key module Aastra M530/M535 . 66 Charges .
- Page 70 Index Receiving an Announcement ....28 Redial ........11 Key block .
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Page 71: Declaration Of Conformity
Ascotel® and Asco- tel® IntelliGate® under: www.aastra.com/docfinder Ascotel® and IntelliGate® are registered trademarks of Aastra. Technical modifications and product availability subject to change without notice. Copyright © Aastra Technologies Limited...