Debug Info - Cisco 7800 Series Administration Manual

Provisioning Status
Parameter
Custom CA Provisioning Status
Custom CA Info
Custom CA certificates are configured in the Provisioning tab. For more information about custom CA
certificates, see the Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide.
Provisioning Status
Parameter
Provisioning Profile
Provisioning Status 1
Provisioning Status 2
Provisioning Status 3
Provisioning Failure Reason
Note
The Upgrade and Provisioning Status are displayed in reverse chronological order (like reboot history). Each
entry gives the status, time, and reason.

Debug Info

Console Logs
Displays the syslog output of the phone in the reverse order, where messages is the latest one. The display
includes hyperlinks to individual log files. The console log files include debug and error messages received
on the phone and the time stamp reflects UTC time, regardless of the time zone settings.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Troubleshooting
Description
Indicates whether provisioning using a custom CA
succeeded or failed:
• Last provisioning succeeded on mm/dd/yyyy
HH:MM:SS;
• Last provisioning failed on mm/dd/yyyy
HH:MM:SS
Displays information about the custom CA:
• Installed—Displays the "CN Value", where "CN
Value" is the value of the CN parameter for the
Subject field in the first certificate.
• Not Installed—Displays if no custom CA
certificate is installed.
Description
Displays the profile file name of the phone.
Displays the provisioning status (resync) of the phone.
Displays the reason for the failure of provisioning of
the phone.