Cisco 7800 Series Administration Manual page 191

Cisco IP Phone Administration
Keyword
newcall
option
park
phold
pickup
recents
redial
resume
right
settings
starcode
trace
unavail
unpark
xfer
xferlx
Key Label Definition
New Call Begins a new call.
Option Opens a menu of input options.
Park Puts a call on hold at a designated "park"
number.
PrivHold Puts a call on hold on an active shared
line.
PickUp Allows a user to answer a call ringing
on another extension by entering the
extension number.
Recents Displays the All calls list from call
history.
Redial Displays the redial list.
Resume Resumes a call that is on hold.
Right arrow icon Moves the cursor to the right.
Settings Provides access to "Information and
Settings".
Input Star Displays a list of star codes that can be
Code/*code selected.
Trace Trigger trace
Unavail Denotes that a user who is logged in to
an ACD server has set his status as
unavailable.
Unpark Resumes a parked call.
Transfer Performs a call transfer. Requires that
Attn Xfer Serv is enabled and there is at
least one connected call and one idle
call.
Xfer line Transfers an active line on the phone to
a called number. Requires that Attn Xfer
Serv is enabled and there are two or
more calls that are active or on hold.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
Programmable Softkeys
Available Phone Status
Idle, Hold, Shared-Active,
Shared-Held
Off-Hook
Connected
Connected
Idle, Off-Hook
Idle, Off-Hook,
Shared-Active, Shared-Held
Idle, Connected, Start-Conf,
Start-Xfer, Off-Hook (no
input), Hold
Hold, Shared-Held
Dialing (input)
All
Off-Hook, Dialing (input)
Idle, Connected,
Conferencing, Hold
Idle
Idle, Off-Hook, Connected,
Shared-Active
Connected, Start-Xfer,
Start-Conf
Connected
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