View The Status Messages On The Phone; View The Network Status - Cisco 7800 Series Administration Manual

Cisco IP Phone Troubleshooting
• Tx (Packets)—Transmitted packets from the phone.
• Rx (Packets)—Received packets from the phone.

View the Status Messages on the Phone

Procedure
Step 1
Press Applications
Step 2 Select Status > Status messages.
You can view a log of the various phone statuses since provisioning was last done.
Note
Step 3 Press Back.

View the Network Status

Procedure
Step 1 Press Applications
Step 2
Select Status > Network Status.
You can view the following information:
• Network type—Indicates the type of Local Area Netwrok (LAN) connection that the phone uses.
• Network status—Indicates if the phone is connected to a network.
• IPv4 status—IP address of the phone. You can see information on IP address, Addressing type, IP status,
• IPv6 status —IP address of the phone. You can see information on IP address, Addressing type, IP
• VLAN ID—VLAN ID of the phone.
• MAC address—Unique Media Access Control (MAC) address of the phone.
• Host name—Displays the current host name assigned to the phone.
• Domain—Displays the network domain name of the phone. Default: cisco.com
• Switch port link—Status of the switch port.
• Switch port config—Indicates speed and duplex of the network port.
.
Status messages reflect UTC time and are not affected by the timezone settings on the phone.
.
Subnet mask, Default router, Domain Name Server (DNS) 1, DNS 2 of the phone.
status, Subnet mask, Default router, Domain Name Server (DNS) 1, DNS 2 of the phone.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
View the Status Messages on the Phone
207