REMKO Smart Control Touch Operating Manual
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REMKO Smart Control Touch Operating Manual

REMKO Smart Control Touch Operating Manual

For sqw heat pumps
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Operating manual
REMKO Smart-Control Touch
For the heat pump series SQW
Handbook for the user and the experienced professional
0204-2019-11 Edition 2, en_GB
Read the instructions prior to performing any task!

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  • Page 1 Operating manual REMKO Smart-Control Touch For the heat pump series SQW Handbook for the user and the experienced professional 0204-2019-11 Edition 2, en_GB Read the instructions prior to performing any task!
  • Page 2 Read these operating instructions carefully before commis- sioning / using this device! These instructions are an integral part of the system and must always be kept near or on the device. Subject to modifications; No liability accepted for errors or mis- prints! Translation of the original operating manual...

  • Page 3: Table Of Contents

    6.1 Electrical configuration - I/O module..................... 64 6.2 Terminal assignment / legend....................... 65 6.3 Template hydraulic diagrams with installation parameters............67 Fault messages on the Smart Control....................69 Assembly and installation of the Smart Control Touch controller..........73 Index..............................77...

  • Page 4: Safety And Usage Instructions

    REMKO Smart-Control Touch Safety and usage instructions CAUTION! This combination of symbol and signal word 1.1 General safety notes warns of a potentially hazardous situation, which if not avoided may cause injury or mate- Carefully read the operating manual before com- rial and environmental damage.

  • Page 5: Safety Notes For The Operator

    The setup, connection and operation of the plete and return the "certificate of warranty" to units and its components must be undertaken REMKO GmbH & Co. KG at the time when the in accordance with the usage and operating units are purchased and commissioned.

  • Page 6: Transport And Packaging

    REMKO Smart-Control Touch 1.11 Transport and packaging The devices are supplied in a sturdy shipping con- tainer or inside the heat pump casing. Please check the equipment immediately upon delivery and note any damage or missing parts on the delivery and inform the shipper and your contrac- tual partner.

  • Page 7: Technical Data

    Technical data Series Smart Control Touch Operating mode Remote control Power supply +12 V DC Enclosure class Power consumption < 100 Max. cable length Recommended cable 2 x 0,5 Dimensions Height Width Depth Environment Ambient temperature °C 0-70 Air humidity...

  • Page 8: Operation - General Notes

    Selecting user/expert mode General notes You can access the expert level by touching the REMKO logo in the upper right corner of the dis- Overview of the controls play. After entering the password (0321) using the +/- combination and then touching the "Next" and "OK"...
  • Page 9 Scroll up in the screen to enter the "Overview" Navigation in the overview menu item level from the basic display. You will find the fol- lowing submenus here: Room climate mode The operating mode for the room heating can be changed here. Colder/warmer The desired room temperature can be adjusted here.

  • Page 10: Operation - User Level

    REMKO Smart-Control Touch Operation - User level 4.1 Menu structure Übersicht Übersicht Information Information Einstellungen Einstellungen Meldungen Meldungen Overview Information Settings Messages Raumklima- Raumklima- Grund- Grund- Grund- Grund- Fehlermeldungen Fehlermeldungen Room Basic Basic Fault messages einstellungen einstellungen modus modus informationen...
  • Page 11 In the settings menu item it is possible to adjust parameters for the enabled components. Here, you have the option of adjusting e.g. heating curves in accordance with the requirements the REMKO heat pump user. Relevant points that affect the safety of the complete system are only to be changed by a specialist.
  • Page 12 REMKO Smart-Control Touch "Information" menu item - User This menu contains information about the current operating status of the system. Level 2 menu item Level 3 menu item Level 4 menu item Current operating mode Previous operating mode Room climate...
  • Page 13 "Information" menu item (continued) - User Level 2 menu item Level 3 menu item HW request HW storage tank set temp. Hygiene function Hot water Circulation request S05 Circulation set temp Circulation actual temp. S05 Circulation pump A11 Operating mode Set temp.
  • Page 14 REMKO Smart-Control Touch "Information" menu item (continued) - User Level 2 menu item Level 3 menu item Level 4 menu item Heat pump status Remaining idle time Compressor status Defrost status Fault status 1. Heat pump Enable signal Disable compressor...
  • Page 15 "Information" menu item (continued) - User Level 2 menu item Level 3 menu item Level 4 menu item Therm. power, heat pump Therm. energy, heat pump Electrical power, heat pump Heat pump Electrical energy, heat pump Output, environment Environmental energy Current household output Household Household energy...
  • Page 16 REMKO Smart-Control Touch "Settings" menu item - User In this menu you can configure the settings. For example, you can adjust hot water and heating tempera- tures or change time settings. Level 2 menu item Level 3 menu item Level 4 menu item...
  • Page 17 "Settings" menu item (continued) - User Level 2 menu item Level 3 menu item Operating mode Heating circuit mode Fixed value Heating curve adjustment Cooling circuit mode Fixed value Cooling curve adjustment Unmixed Time program A circuit Time program B Time program C Time program function Room temp.
  • Page 18 REMKO Smart-Control Touch "Settings" menu item (continued) - User Level 2 menu item Level 3 menu item Level 4 menu item Number of power tariffs Graduated tariff Time field Tariff 1-9 Power tariff 1-9 Heat pump Power tariff 1 PV current usage...

  • Page 19: Setting The Heating/Cooling Operating Mode

    4.2 Setting the heating/cooling operating mode Heating curve heating circuit mode The heating curve can be adjusted in three points, according to the structure and location-related con- ditions of the building: Base point: The base point corresponds to the minimum set temperature of the heating water at an outside temperature of 20 °C.
  • Page 20 REMKO Smart-Control Touch Setting the heating curve: 3. Set the standard outside temperature 1. Base point The standard outside temperature can be changed in the user and expert level. In this level, select the circuit to be changed and select the parameter "Heating curve settings".
  • Page 21 The mixed heating circuits each require a supply and return probe! These probes are included in the scope of supply of the mixed REMKO heating cir- cuit groups. Activation of the cooling function via the unmixed circuit This is where you can select between the different cooling circuit modes.
  • Page 22 Expert level ¯ ¯ Setting the standard inlet temperature Settings ¯ A cooling function via the cooling curve setting is only enabled by REMKO if the corresponding e.g. unmixed circuit humidity probe is installed! ¯ Cooling curve adjustment NOTICE! ¯...
  • Page 23 ¯ point is not undershot with panel heating (e.g. if the Fixed value underfloor system is to be cooled). REMKO recom- mends protecting the system with dew point moni- tors in the case of panel heating. Access this parameter as follows:...
  • Page 24 CAUTION During cooling mode via the underfloor/panel heating system, make sure that the dew point is not undershot. REMKO recommends installing dew point probes in conjunction with one (max. five probes for dew point monitoring) or more dew point monitors.

  • Page 25: Changeover Summer/Winter Mode

    The adjustment of this summer/winter changeover October to the start of May of the following year), is described in the following steps. the REMKO heat pump must provide constant heat for the heating operation. Heating limit The heat pump, circulation pumps and heating sur-...
  • Page 26 Only the hot water supply is still active. The building time constant is preset by REMKO in Overview (user) the factory at 10 hours. Setting the building time constant should prevent the heat pump from ¯...

  • Page 27: Wlan Function

    WLAN network of the in-house router, access to encryption/security standard the heat pump parameters is not possible. Installation in house The central controller for the REMKO heat pump via a smart phone or other mobile devices can be installed virtually anywhere in the building. WLAN WLAN Fig.
  • Page 28 Note that the REMKO Smart-Control Touch only This is only possible at the expert level. To do so, supports the WPA 2 encryption/security standard. touch the REMKO logo in the upper right corner of For this purpose you must know the name of your the display.

  • Page 29: Emergency-Heat Operation

    "deactivated". This is only possible at the played here (if all data is correct). To view the heat expert level. To do so, touch the REMKO logo in pump data on a smartphone, tablet or laptop, the upper right corner of the display.
  • Page 30 Then confirm the change with "OK". System configuration ¯ Touch "Heat pump activated" ¯ Heat pump deactivated With the deactivation of the heat pump, the Emer- gency-heat operation via the auxiliary heating is active. To return to the basic display, touch the REMKO logo.

  • Page 31: Operation - Expert Level

    Information You can access the expert level by touching the You can obtain basic information about the com- REMKO logo in the upper right corner of the dis- plete system here. play. Here, you will also find corresponding information...
  • Page 32 REMKO Smart-Control Touch Overview Information Settings Messages Übersicht Übersicht Information Information Einstellungen Einstellungen Meldungen Meldungen Raumklima- Raumklima- Grund- Grund- Basic Room Basic Grund- Grund- Fault messages Fehlermeldungen Fehlermeldungen climate mode information settings einstellungen einstellungen modus modus informationen informationen Warnhinweise Warning notices Warnhinweise Kälter/...
  • Page 33 "Information" menu item - Expert This menu contains information about the current operating status of the system. Depending on the heat pump installed and the design, individual parameters may vary from version to ver- sion. Level 2 menu item Level 3 menu item Level 4 menu item Detected unit Control algorithm...
  • Page 34 REMKO Smart-Control Touch "Information" menu item (continued) - Expert Level 2 menu item Level 3 menu item HW request HW storage tank set temp. Changeover valve A10 Hygiene function Medium flow rate S27 Hot water Tap volume Circulation request S05 Circ.
  • Page 35 "Information" menu item (continued) - Expert Level 2 menu item Level 3 menu item Operating mode Set temp. Actual temp. Inlet temp. (1st Circuit S11, 2. Circuit S13, 3. Circuit S15) Return temp. (1st Circuit S12, 2. Circuit S14, 3. Circuit S16) Room target temperature Room actual temperature Room humidity...
  • Page 36 REMKO Smart-Control Touch "Information" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Heat pump status Remaining idle time Compressor status Defrost status Fault status Enable signal Disable compressor 1. Heat pump...
  • Page 37 "Information" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Heat pump Air temperature AM Water inlet temperature Water inlet temperature Suction gas temperature Heat gas temperature Evaporation temperature Evaporation pressure Cooling circuit Condenser temperature Condenser pressure Fan speed...
  • Page 38 REMKO Smart-Control Touch "Information" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Heat generator status Potential-free output A32 Auxiliary heat generator Enable Enable time (minutes) Enable time (hours) Therm. power, heat pump Therm.
  • Page 39 "Information" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Current household output Household energy (day) Household energy (week) Household Household energy (month) Household energy (year) Household energy Photovoltaic output PV yield (day) PV yield (week) PV yield (month) PV yield (year)
  • Page 40 REMKO Smart-Control Touch "Information" menu item (continued) - Expert Level 2 menu item Level 3 menu item Circulation request S05 Circ. actual temp. S05 Outside temperature S06 Buffer tank temp. S07 Buffer tank temp. cooling S08 Inlet temp. S09 Return temp. S10 Inlet temp.
  • Page 41 "Settings" menu item - Expert In this menu you can configure the settings. For example, you can adjust hot water and heating tempera- tures or change time settings. Level 2 menu item Level 3 menu item Level 4 menu item Date Time Date format...
  • Page 42 REMKO Smart-Control Touch "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Smart Com Interface search IP for the KNX interface IA for the KNX interface Multicast address IA for the controller...
  • Page 43 "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Unmix. circuit humidity 1st mixed circuit humidity. 2nd mixed circuit humidity 3rd mixed circuit humidity Time Date Unmix. circuit room target temp. 1st mixed circuit room target temp.
  • Page 44 REMKO Smart-Control Touch "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Storage tank set temp. Mode Time program A Time program B Domestic hot-water heating Time program C Tolerance during ECO operation...
  • Page 45 Factory-set circulation switching times Designation Value range Factory setting Customer system Time program Mon-Sun Mon-Sun 00:00-24:00 Hygiene function Designation Value range Factory setting Customer system Set temperature "60 °C - 75 °C" 60 °C Day of activation Mon-Sun Monday Time of activation Hrs/Mins 20:00 Inspection time...
  • Page 46 REMKO Smart-Control Touch "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Building time constant Standard outside temp. (Heating) Building adaptation Standard outside temp. (Cooling) Max. cooling down (outside temperature ref.)
  • Page 47 "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Operating mode Heating circuit mode Fixed value Heating curve adjustment Cooling circuit mode Fixed value Cooling curve adjustment Time program A Time program B Time program C Time program function Room temperature reduction Room temperature increase...
  • Page 48 REMKO Smart-Control Touch "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Operating mode Heating circuit mode Fixed value Heating curve adjustment Cooling circuit mode Fixed value Cooling curve adjustment Time program A Time program B...
  • Page 49 Unmixed & mixed circuit switching times Designation Factory setting Customer system Time program A Mo-Su 00:00-24:00 Time program B Mo-Fr 05:00-23:00 Sa-Su 06:00-23:00 Time program C Mo-Fr 05:00-23:00 Sa-Su 06:00-23:00 "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item Heat pump selection...
  • Page 50 REMKO Smart-Control Touch "Settings" menu item (continued) - Expert Level 2 menu item Level 3 menu item Level 4 menu item PV personal use variant Power tariff 1 Feed-in tariff Personal use tariff Damping electrical power HW setpoint Heat pump (cont.)
  • Page 51 "Settings" menu item (continued) - Expert Manual mode (relay test) With this menu item, you can control the individual actuators (pumps, mixing valves, etc.) manually or specify values of probes for checking. Parameter Selection parameter Manual mode Permanent / Deactivated / 15 minutes Pump unmixed circuit Auto / On / Off Pump 1st mixed circuit...
  • Page 52 REMKO Smart-Control Touch Manual mode (probes) Parameter Selection parameter Manual mode Permanent / Deactivated / 15 minutes Probe value Storage tank temperature, lower Default value "-60°C - 250°C" Probe value Storage tank temperature, upper Default value "-60°C - 250°C" Circulation paddle switch...
  • Page 53 "Message" menu item (continued) - Expert Manual mode (probes) (continued) Parameter Selection parameter Probe value Unmix. circuit medium flow rate Default value "Impulse 0 - 100 l/min" Probe value 1st mixed circuit medium flow rate Default value "Impulse 0 - 100 l/min" Probe value 2nd mixed circuit medium flow rate Default value "Impulse 0 - 100 l/min"...

  • Page 54: Commissioning Wizard

    REMKO Smart-Control Touch 5.2 Commissioning wizard When starting the controller for the first time the commissioning assistant is started in order to implement the basic programming of the existing system. After commissioning has been fully completed, the default set of parameters is enabled.
  • Page 55 Setting the language All menu entries, commands and parameters are displayed in plain language in the language selected. Menu item Parameter Factory setting Deutsch English Francais Italiano Language setting Espanol Deutsch Portugues Nederlands Polski Čeština Setting the time zone for the winter time Selecting the time zone for the winter time allows the switch to daylight savings time to occur automatically.
  • Page 56 REMKO Smart-Control Touch Setting the time From here, you can set the current time. The controller has automatic summertime switching, which can also be activated from the menu "Language/Time” (+1 CET). When setting the time, first the hours are selected, and then the minutes.
  • Page 57 Operating mode Two operating modes are available: Alternative Parallel Menu item Parameter Factory setting Parallel Operating mode selection Alternative Alternative Selection of the auxiliary heat generator: - alternative (heat pump or oil/gas-fired boiler or wall heating) - parallel (heat pump and/or Smart Serv electric heating element) according to usable limits The operating mode of the internal pump in the indoor unit must be defined here in the level “Expert "...
  • Page 58 Circulation type (dependent on which probes are used) Impulse circulation: (Only in conjunction with the REMKO impulse generator) If briefly dispensing water triggers an impulse on the flow-operated safety device, this is registered by the controller and the circulation pump is started up. This means that the circulation is also active when it is required.
  • Page 59 The descriptions of the 1st and 2nd mixed heating circuit are identical to the unmixed heating circuit. The mixed heating circuits each require a supply and return probe! These probes are included in the scope of supply of the mixed REMKO heating circuit groups.
  • Page 60 REMKO Smart-Control Touch Setpoint increase After activating the system separation it is possible to select a setpoint increase, in order to balance the heat losses with a heat exchanger. Menu item Parameter Factory setting Setpoint temperature 0 - 10 5.0 K...

  • Page 61: Hygiene Function/Legionella Circuit

    Hot water tank capacity. ¯ The precondition for the dynamic hygiene function is that a REMKO flow sensor (e.g. EDP no. Hygiene function 254070) has been installed. The dynamic hygiene function can be individually adjusted to the user ¯...
  • Page 62 REMKO Smart-Control Touch Overview of all of the parameters relevant for the static or dynamic hygiene function. Static Dynamic Description Set temperature Setting the target temperature Day of activation Setting the first weekday Time of activation Setting the starting time...

  • Page 63: Activate Heating And Cooling Circuit, Examples

    ¯ in the chapter "Setting the heating/cooling oper- ating mode". Heating Cooling ¯ Heating & cooling System configuration ¯ Deactivated Activated The REMKO Smart-Control Touch controller can control max. one unmixed and four mixed heating circuits!

  • Page 64: Electrical Wiring

    REMKO Smart-Control Touch Electrical wiring 6.1 Electrical configuration - I/O module Use wire gauge corresponding with the connection cable supplied! Lay load lines separately to measuring lines! Closed A24/25 A24/25 A24/25 Mixing valve 3rd Open (3rd mixed cycle) RC Kodierwiderstand...

  • Page 65: Terminal Assignment / Legend

    6.2 Terminal assignment / legend Designa- Input Output Signal Description tion Power supply I/O 230V Power supply of external consumers Reserve Reserve Hot water tank probe, bottom Hot water tank probe, top Circulation return flow temp./impulse Outside temperature probe Heating buffer probe Cooling buffer probe Unmixed circuit inlet probe Unmixed circuit return flow probe...
  • Page 66 REMKO Smart-Control Touch Designa- Input Output Signal Description tion 2. Heat generator 230 V Reserve 230V changeover valve, cooling Mixing valve 1st mixed circuit “Open” Mixing valve 1st mixed circuit “Closed” Mixing valve 2nd mixed circuit “Open” Mixing valve 2nd mixed circuit “Closed”...

  • Page 67: Template Hydraulic Diagrams With Installation Parameters

    We recommend adapting plant-specific parameters, such a heating limits and bivalence point, to the design data! You can find further hydraulics examples at www.remko.de Hydraulic circuit diagram for heat pump SQW Package Cologne Configuration: Circuit unmixed, circuit 1 mixed, circuit 2 mixed, circuit 3 mixed.
  • Page 68 REMKO Smart-Control Touch Default settings for SQW Package Cologne Menu item Parameter Factory setting Activate heat pump Activated/Deactivated Activated Auxiliary heat generator Activated/Deactivated Deactivated Domestic hot-water heating Activated/Deactivated Deactivated Storage tank set temperature "40°C - 65°C" 45 °C Hot water circulation...

  • Page 69: Fault Messages On The Smart Control

    Fault messages on the Smart Control Operating messages, warnings and fault display on the Smart-Control Operating messages Description Desig. Details ID6008 Disable signal The heat pump is disabled due to a disable signal Random delay after power failure (up to 200 seconds after Random delay after power power returns) - the purpose of the random delay is to ID6108...
  • Page 70 REMKO Smart-Control Touch Description Desig. Details Open contact - circulation Open contact - drinking water circulation temperature ID7210 temp. probe probe Short circuit - circulation ID7211 Short circuit - drinking water circulation temperature probe temp. probe Malfunction 1st heat pump - the specific fault message can ID7216 Heat pump malfunction be read on the heat pump’s display with address 1...
  • Page 71 Description Desig. Details The KNXnet/IP tunnelling protocol is not supported by the ID7248 Interface is not supported detected KNX interface The physical address of the detected KNXnet/IP interface Incorrect interface ID7249 is not consistent with the parameter settings of the SMT detected controller Due to the changed system (setting/coding resistor), the...
  • Page 72 REMKO Smart-Control Touch Warnings Description Desig. Details The active operating mode is safety mode because the ID8107 Compressor status compressor is active without demand Anti-freeze protection The anti-freeze protection function is currently active - ID8132 active check the room climate mode set...

  • Page 73: Assembly And Installation Of The Smart Control Touch Controller

    Touch controller NOTICE! Only use the unit in dry areas and protect it from electromagnetic radiation. The Smart Control Touch remote can be mounted to a wall, e.g. in the living room. Surface-mounted installation Fig. 14: Remote control connections 1: 12 V / GND connection 2: Patch cable connection (LAN cable) Fig.
  • Page 74 REMKO Smart-Control Touch Flush-mounted installation Fig. 16: Flush-mounted installation For the flush-mounted installation it is first neces- sary to install a double flush-mounted socket and connect this with appropriately dimensioned con- duit. Perform the assembly and installation of the remote control as described previously in the sec- tion “Surface-mounted installation”.
  • Page 75 Fig. 18: Connection to the I/O module A: Remote control 2: Power supply: +12V, terminal B1/A1 B: I/O module 1: Ethernet interface / patch cable connection (LAN cable) Observe the separate controller instructions for commissioning and programming the REMKO Smart- Control Touch controller.
  • Page 76 The power supply (+12V) of the controller can Observe the separate controller instructions for also be established by the customer with an commissioning and programming the REMKO external mains power supply. Refer in this Smart-Control Touch controller. regard to the technical data for the connection.

  • Page 77: Index

    Index Activating a cooling function, example ..63 I/O module ......64 Activating a heating circuit, example .
  • Page 78 REMKO Smart-Control Touch Fixed value control cooling circuit mode ..23 Setting the hygiene function parameters ..61 Fixed-value-control heating circuit mode . . . 21 Setting up the network ....28 Heating curves .
  • Page 80 REMKO QUALITY WITH SYSTEMS Air-Conditioning | Heating | New Energies Telephone +49 (0) 5232 606-0 REMKO GmbH & Co. KG Hotline within Germany +49 (0) 5232 606-0 Klima- und Wärmetechnik Telefax +49 (0) 5232 606-260 Im Seelenkamp 12 E-mail info@remko.de...

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