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A-2 Troubleshooting
Problems with the DSL LED
Chart A-3 Troubleshooting the DSL LED
PROBLEM
The xDSL LED is off.
Check the telephone wire and connections between the Contivity 251 DSL port and
the wall jack.
Make sure that the telephone company has checked your phone line and set it up for
DSL service.
Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the
Maintenance chapter (WebGUI) or the System Information and Diagnosis chapter
(SMT).
Problems with the LAN Interface
Chart A-4 Troubleshooting the LAN Interface
PROBLEM
I cannot access the
If the 10M/100M LEDs on the front panel are both off, refer to Chart A-2
Contivity 251 from the
Troubleshooting the LAN LED.
LAN.
Make sure that the IP address and the subnet mask of the Contivity 251 and your
computer(s) are on the same subnet.
If the 10M/100M LEDs on the front panel are both off, refer to Chart A-2
I cannot ping any
Troubleshooting the LAN LED.
computer on the LAN.
Make sure that the IP address and the subnet mask of the Contivity 251 and the
computers are on the same subnet.
317516-A Rev 00
CORRECTIVE ACTION
CORRECTIVE ACTION
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