Firmware Upgrade In Safe Download Mode - Canon imagePRESS C800 Series Technical & Service Manual

Firmware upgrade in Safe download mode

Introduction
This topic describes the firmware upgrade of the host machine in the safe download mode. The
safe download mode can be used in case it is not possible to update the engine firmware via the
normal firmware upgrade procedure.
Firmware upgrade in safe download mode
• The firmware upgrade can be done via PRISMAsync or via an USB stick
• This procedure is applicable for both "update auto" (incremental) and "update auto disabled"
(overwrite all) mode.
• All applicable firmware files are transferred to the engine and accessories but only engine
firmware is installed the first time after the engine is re-booted. A second re-boot is necessary
to install the firmware on the accessories.
Before you begin
The prerequisites below are only applicable when a USB stick is used to update the firmware.
• USB Key created via SST tool.
• Create the USB key with the required firmware packages for the applicable PRISMAsync
version.
• The folder name on the USB key must be equal to the target-name reported by the engine.
Example for imagePRESS C800 series folder name is: iPRC800.
NOTE
the SST tool will take care that folder name is correct for the applicable product. When they do
not match the upgrade is aborted.
Step Action
1
2 Switch on the PRISMAsync controller.
• Select [Service mode] from the splash
screen.
3 Insert the USB stick in USB slot of PRIS-
MAsync operator panel (if applicable).
NOTE
Make sure the engine is switched off.
Firmware upgrade in Safe download mode
additional Info
NOTE
Manual upgrade must be enabled
to upgrade from a USB stick.
Chapter 8 - Firmware upgrades via PRISMAsync
4
95