How To Create A Trace File Including The Printer Logging - Canon imagePRESS C800 Series Technical & Service Manual

How to create a trace file including the printer logging

Question
How to create a trace file including the printer logging?
Answer
A trace log gives very detailed system information about the data- and event flow of the
PRISMAsync for imagePRESS C800 Series software. This information is necessary for the
analysis of the system behaviour and to determine the cause of the occurrence of errors. It is
possible to include the printer logging in the trace file.
NOTE
Including the printer logging makes the trace file much larger.
To create a trace file including the printer logging:
1. Open the Setting Editor by entering the name of your system in the address bar of your
internet browser (e.g. Internet Explorer).
(In the example the system name is: ipc6010s-sns)
2. Select the following steps:
1. Select [Support]
2. Select [Troubleshooting]
3. Select [include printer logging].
3. To change this settings you have to be logged in as [Key operator] or [System administrator].
Select the correct Username and enter the Password. Then click on [Login].
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How to create a trace file including the printer logging
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Chapter 11 - Appendix 155