Taylor PH61 Operator's Manual page 60

TROUBLESHOOTING GUIDE
Problem
5. The product is too thick.
6. Product is too soft.
7. The mix in the hopper is
too warm.
8. The mix in hopper is too
cold.
9. Product is collecting on
top of draw valve.
8
10.Product is collecting on
top of the freezer door.
11.Excessive mix leakage
from the bottom of door
spout.
8-2
Probable Cause
a. Not enough syrup - 1 fluid oz. 
(30 ml) in 5 seconds.
b. Insufficient mix in the freezing
cylinder.
c. Improper priming procedures.
d. Air/mix pump incorrectly
assembled.
e. The viscosity control is set too
cold.
f. Freeze-up in mix inlet hole.
a. Too much syrup - 1 fluid oz. (30 ml)
in 5 seconds.
b. Outdrawing capacity of freezing
cylinder.
c. Inadequate airspace.
d. Dirty condenser or air filters on 
air-cooled machines.
e. Inadequate water supply on 
water-cooled machines.
f. Bad scraper blades.
g. The viscosity control is set too
warm.
h. Air passage is blocked in the
pump.
a. Hopper cover is not in position.
b. The agitator is not installed.
c. The hopper temperature is out of
adjustment.
a. The hopper temperature is out of
adjustment.
a. Inadequate lubrication of spinner
shaft or seal.
b. Spinner shaft seal is missing or
worn.
a. The top O-ring on draw valve is
improperly lubricated or worn.
a. Bottom O-ring on draw valve is
improperly lubricated or worn.
PH61 Peristaltic Pump
Corrective Action
a. Calibrate the syrups. Check that the syrup tanks
have an adequate syrup supply.
b. Check the air/mix pump assembly.
c. Drain the freezing cylinder and reprime the machine.
d. Follow assembly procedures carefully.
e. Call a Taylor service technician.
f. Call a Taylor service technician.
a. Calibrate syrups.
b. Continuous draw rate is approximately one 16 oz.
(473 ml) shake by volume every 15 to 20 seconds.
c. Minimum of 6 in. (152 mm) airspace around all
sides.
d. Clean regularly.
e. Check the water supply. Check the water lines for
leaks or kinks.
f. Replace the scraper blades.
g. Call a Taylor service technician.
h. Brush-clean the pump components and reassemble.
a. Clean the hopper cover and place in position.
b. Clean the agitator and install.
c. Call a Taylor service technician.
a. Call a Taylor service technician.
a. Lubricate properly.
b. Install or replace the spinner shaft seal.
a. Lubricate properly or replace the O-ring.
a. Lubricate properly or replace the O-ring.
Troubleshooting Guide