Service and maintenance
9.1
Rechargeable battery
The life of the rechargeable lithium ion battery depends on the charge/recharge cycles and
operating temperature.
The battery should be replaced after approximately four years. When the battery is used for
more than four years, a trouble-free operation cannot be guaranteed.
If the battery is used where the surrounding temperature is close to the maximum allowable
(60°C), the battery should be replaced after two years.
9.2
Technical support
If you have any technical questions about the device described in these Operating Instructions
and do not find the right answers, you can contact Customer Support:
● Via the Internet using the Support Request:
● Via Phone:
– Europe: +49 (0)911 895 7222
– America: +1 423 262 5710
– Asia-Pacific: +86 10 6475 7575
Further information about our technical support is available on the Internet at
Technical support (http://support.automation.siemens.com/WW/view/en/16604318)
Service & Support on the Internet
In addition to our documentation, we offer a comprehensive knowledge base online on the
Internet at:
Service and support (http://www.siemens.com/automation/service&support)
SITRANS FM MAG 8000 3G/UMTS add-on module
Operating Instructions, 03/2020, A5E03644134-AC
Support request (http://www.siemens.com/automation/support-request)
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