Table of Contents
Advertisement
Troubleshooting Diagnostic Messages
Windows 2000/NT 4.0
© National Instruments Corporation
This section lists the possible diagnostic messages, along with solutions for
the detected errors.
Environment is not configured properly
This error message occurs if the Serial Device Server Diagnostics utility
detected a problem with the operating system environment variables
associated with the Windows path. Contact your network administrator to
correct this problem.
Required file [filename] is missing
This error message occurs if a critical system file could not be found.
Reinstall the serial server software for Windows 2000/NT to replace the
missing files, as described in Chapter 2, Installation.
Error reading registry
This error message occurs if a problem was detected with the Windows
registry keys associated with the serial device server. Complete the
following steps to recreate the required keys:
1.
Open the NI Ports utility. Select Start»Settings»Control Panel»
NI Ports.
2.
Add the serial device server(s) you want to use with your system as
described in the
Adding a New Serial Interface
Serial Port
Configuration.
3.
Reboot your computer for the new registry settings to take effect.
Failed to open network connection
This error message occurs if the Serial Device Server Diagnostics utility
detected a problem with your computer's network connection. First, verify
that you have a Network Interface Card (NIC) properly installed in your
computer. Next, complete the following steps to verify that the TCP/IP
protocol is properly configured on your computer. Follow the procedure
specific to either Windows 2000 or Windows NT.
Appendix C
Troubleshooting and Common Questions
C-5
ENET-232 and ENET-485 Series User Manual
section in Chapter 4,
Advertisement
Table of Contents
