HID FARGO DTC 5500LMX User Manual page 61

Page 5-7
Error Message Cause
# 303
Job is too big.
Job Too Large for
Multiple Copies
# 306
Laminator clean cycle failed.
Laminator Clean
Fail
#329
Unable to process the card
Laminator Lid
because the Laminator lid is open.
Open
#330
The output hopper of the
Laminator has reached its
Output Hopper
capacity.
Full
#331
The Laminator hot roller is unable
Check Lam Hot
to retract.
Roller Lift
#332
The Laminator hot roller is unable
Check Lam Hot
to engage.
Roller Lift
#333
The Laminator is unable to power
Heater Error -
the hot roller.
Cycle Power
#334
The Laminator is unable to sense
Heater Error -
heater temperature.
Cycle Power
#335
The card has jammed between
Laminator Input
the Flipper and Laminator.
Card Jam
#336
The card has jammed in the
Laminator Card
Laminator near the card rotator.
Jam
May 2017
Troubleshooting
Solution
Send a smaller job.
Try again.
Close the Laminator lid. Press the Resume button on the
Printer to continue printing. To cancel, press the Cancel Print
button or the Cancel button located on the Printer.
Open the Laminator output hopper door and remove the
cards from the output hopper. Close the hopper door and
press the Resume button on the Printer.
Open the Laminator lid. Squeeze and lift the gray latches for
the hot roller mechanism to retract the hot roller mechanism
to the service position. Remove any obstructions. Push hot
roller mechanism down to return it to the ready position.
Close the Laminator lid and press the Resume button on the
Printer to continue printing. To cancel, press the Cancel Print
button or the Cancel button located on the Printer. If the
problem persists, contact Technical Support.
Open the Laminator lid. Squeeze and lift the gray latches for
the hot roller mechanism to retract the hot roller mechanism
to the service position. Remove any obstructions. Push hot
roller mechanism down to return it to the ready position.
Close the Laminator lid and press the Resume button on the
Printer to continue printing. To cancel, press the Cancel Print
button or the Cancel button located on the Printer. If the
problem persists, contact Technical Support.
Cycle power to system. If the error persists, contact Technical
Support.
Cycle power to system. If the error persists, contact Technical
Support.
Open the Laminator lid and reject hopper door. Clear any
cards in the system by pressing the card forward or
backward buttons on the display. Close the Laminator lid and
reject door. Press the Resume button on the Printer to
continue printing. To cancel, press the Cancel Print button or
the Cancel button located on the Printer.
Open the Laminator lid. Clear any cards in the system by
pressing the card forward or backward buttons on the
display. Close the Laminator lid. Press the Resume button on
the Printer to continue printing. To cancel, press the Cancel
Print button or the Cancel button located on the Printer.
PLT-02496, Version: 1.2