Guarantee Conditions - ProMed IT-6 User Manual

g
uarantee condItIons
This product was produced with the utmost care and was thoroughly tested before
it left the factory. Therefore, we provide a warranty period of 24 months from the
date of purchase for this product. Promed products conform to their description
and the relevant specifications; it is your responsibility to ensure that the product
which you have purchased is designed for your intended use.
• In the event of material defects and/or manufacturing errors which appear
during proper use and are detected during the warranty period, we will
replace all defective parts of the product free of charge within the warranty
period, including the labour costs for warranty repairs.
• The warranty does not cover:
• Normal wear on the product
• Defects which were caused during transportation or storage of the product
• Defects or damage which were caused through improper use or inadequate
maintenance
• Damage resulting from disregarding the notes in the operating manual
• Damage resulting from modifications to the product which were not carried
out by Promed.
• Damage caused by sharp objects or as a result of torsion, compression,
being dropped, an abnormal impact or other actions which are beyond
Promed's reasonable control.
• Parts which are subject to wear (e.g. moving parts such as ball bearings,
Motors, motor carbon brushes etc., fasteners, etc.) are generally excluded
from the warranty.
• A claim under the warranty is not enforceable if:
• the product is not sent back in its original packaging or in adequately secure
packaging;
• it has been modified or repaired by a person or company other than
Promed or one of Promed's authorised dealers;
• the product has been repaired using parts which are not approved by
Promed;
• the serial number / LoT number of the product has been removed, deleted,
changed or made illegible.
• For reasons of hygiene, any products which have been exposed to direct
contact with a body or with bodily fluids (e.g. blood) must be packaged in
an additional plastic bag before they are sent back. In this case, a specific
note of this situation must be made in the package or in the accompanying
documents.
• For components or products which are replaced during the warranty period,
a warranty is only provided for the remainder of the original warranty period;
provided that the product or part replacement was carried out by Promed or
one of Promed's authorised dealers.
• The warranty period begins on the day of purchase. claims under the
warranty must be established within the warranty period. complaints arising
after the expiry of the warranty period cannot be considered.
• Under these warranty conditions, the warranty shall only apply if the date of
purchase can be proven by means of a sales receipt or similar.
• We reserve the right to make technical and visual changes as well as
changes to the features.
• This warranty is only valid and enforceable in the country in which it was
purchased by the original buyer, provided that it was Promed's intention
that the product should be offered for sale in this country. This warranty is
also enforceable in any country within the European Economic Area in which
Promed has an authorised importer or sales partner. Depending on each
country, specific and differing warranties and guarantees may be applicable
owing to the particular applicable legislation. These legal provisions are neither
excluded nor limited by these warranty conditions. To the extent permissible
under national law, the warranty period shall not be extended, renewed or
otherwise affected by any subsequent resale, repair or replacement of the
product.
• The provisions of the UN convention on contracts for the International Sale of
Goods shall not apply.
• our warranty conditions do not affect the seller's legal warranty obligation.
• To the fullest extent possible under the applicable mandatory legislation, these
warranty conditions constitute your sole and exclusive legal remedy and shall
apply in place of any other express or implied warranty conditions. Promed
is not liable for any unusual, incidental, punitive or consequential damages
including, but not limited to loss of profits, loss of use, loss of revenue, costs of
replacement equipment or facilities, third party insurance claims, and damage
to property which are the result of the purchase or use of the product or occur
owing to a breach of warranty, a breach of contract, negligence, product
defects or any other legal or statutory circumstances, even though Promed
was aware of the possibility of such damages. Promed is not liable for any
delay in warranty claims.
• Promed cannot be held liable for any possible translation errors.
• The following information is vital for problem-free processing:
1. original sales slip/receipt or dealer´s stamp with the date of purchase
2. Defect detected
3. Unit name / type / serial / lot number
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