Transferring Calls; Performing A Blind Transfer; Performing A Consultative Transfer; Parking And Retrieving Calls - Yealink MP56 User Manual

If you are using the handset, hang up the handset or select End Call.
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If you are using the headset, tap End Call.
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If you are using the speakerphone, press the Speakerphone key or select End Call.
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Transferring Calls

You can transfer a call to another party using the blind transfer or consultative transfer method.
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Performing a Blind Transfer

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Performing a Consultative Transfer

Performing a Blind Transfer
You can transfer calls to another contacts immediately without consulting with them first.
Procedure
1.
During a call, press
2. Do one of the following:
• Enter a number and then tap Transfer.
• Tap a desired contact directly from the search result list, the favorites screen, the history screen or
the contacts screen.
Performing a Consultative Transfer
You can transfer calls to other contacts after consulting them first.
Procedure
1. During a delegation call, tap Transfer.
2. Do one of the following:
• Enter a number and then tap Call.
• Select a desired contact directly from the search result list, the Favorites screen, the History screen,
or the Contacts screen.
3. After the party answers the call, select Transfer to complete the transfer.

Parking and Retrieving Calls

Parked calls are placed in the call orbit and you are given a retrieval number to retrieve the call. And you
are given a retrieval number to retrieve the call.
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Parking Skype for Business Calls

• Retrieve Parked Calls on the Same Phone
• Retrieve Parked Calls on Another Phone
Parking Skype for Business Calls
You can park a call, and continue to make calls and answer other incoming calls on your phone.
Procedure
During a call, go to More > Park.
The call is placed in the call orbit and the phone displays a retrieval number.
or tap Blind Tran.
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