Yealink CP960 Teams Edition Manuals

Manuals and User Guides for Yealink CP960 Teams Edition. We have 7 Yealink CP960 Teams Edition manuals available for free PDF download: Administrator's Manual, User Manual, Provisioning Manual, Manual, Quick Start Manual

Yealink CP960 Teams Edition User Manual (74 pages)

Brand: Yealink | Category: Conference Phone | Size: 2 MB

Table of Contents
2
About this Guide
7
Related Documentations
7
Getting Started
7
Hardware of CP960
8
Accessing Screens on Yealink Teams Phones
9
Accessing the Calls Screen
9
Accessing the Calendar Screen
11
Accessing the Voicemail Screen
11
Accessing the People Screen
13
Entering Data and Editing Fields
13
Using the On-Screen Keyboard
14
Using the On-Screen Dial Pad
14
Signing into Microsoft Teams and Locking Your Phone
15
Signing into Your Device
15
Signing into Microsoft Teams on Your Device
16
Signing into Microsoft Teams Via Web Sign-In
17
Signing out of Your Device
18
Phone Lock
19
Creating a Lock PIN
19
Enabling Phone Lock
19
Setting the Idle Timeout for Phone Lock
20
Unlocking Your Phone
20
Changing Your Lock PIN
20
Disabling Phone Lock
20
Using a Teams Phone as a Common Area Phone
20
Signing into a Cap/Meeting Account
21
Signing out of a Common Area Phone
23
Signing into a Teams Phone as a Guest User
23
Signing in as a Guest User
24
Signing out of the Guest User
24
Changing Your Presence Status
24
Contacts
25
Managing Contact Groups
25
View All Contact Groups
25
Creating New Groups
26
Editing Contact Group Name
26
Deleting Contact Groups
27
Managing Contacts
27
Adding Contacts from Directory
27
Adding Contacts to a Specific Group
28
Removing Contacts from Group
28
Favorites
28
Adding Favorites
28
Removing Favorites
29
Managing Delegates
29
Adding a Delegate from Settings
30
Forwarding All Incoming Calls to Delegates
31
Forwarding Incoming Calls to Delegates if Unanswered
31
Synchronizing Incoming Calls to Delegates
31
Boss/Admin Delegate Call Feature
31
Call on Behalf of
32
Boss's Call Status
32
Operating Calls
33
Placing Calls
34
Calling Contacts
34
Dialing the Number
34
Placing Multiple Calls
34
Placing a Call from Call History
34
Placing a Call from Voicemail
35
Placing an Emergency Call from a Locked Phone
35
Answering Calls
35
Answering a Call
35
Answering a Call When in a Call
35
Call Merge
35
Muting and Unmuting Audio
36
Holding and Resuming Calls
36
Placing a Call on Hold
37
Resuming a Call
37
Ending or Rejecting an Active Call
37
Transferring Calls
37
Performing a Blind Transfer
37
Performing a Consultative Transfer
37
Forwarding All Incoming Calls
38
Forwarding Calls to Voicemail
38
Forwarding Calls to a Contact or Number
38
Forwarding All Incoming Calls to Delegates
38
Forwarding Incoming Calls if Unanswered
38
Synchronizing Incoming Calls to the Specified Contact/Delegates
39
Parking and Retrieving Calls on the Teams Server
39
Parking Teams Calls
39
Retrieving Parked Calls
40
Call Queue
40
Blocking Calls with no Caller ID
40
Anonymous Call
41
Conference Calls
41
Meet Now
41
Initiating a Conference by Calling Multiple Contacts
41
Initiating a Conference Call by Inviting Other Contacts
42
Initiating a Conference Call from Call History
42
Holding and Resuming a Meeting
42
Putting Yourself on Hold
42
Resuming a Meeting
42
Managing the Conference Participants
42
Muting All Conference Participants
43
Muting Individual Conference Participants
43
Removing the Participants from the Conference
43
Re-Inviting the Participants Who Have Been Removed
43
Viewing the Details of Participants
44
Adding Participants to a Conference Call
44
Recording a Meeting
44
Turning on Live Captions
44
Raising Hand
45
Leaving the Conference
45
Using the Teams Meeting Feature
45
Scheduling a Meeting on the Teams Phone
45
Viewing the Meeting Details
46
Joining a Scheduled Meeting
46
Responding to the Meeting Invitation
46
Canceling the Scheduled Meeting
47
Editing the Scheduled Meeting
48
Deleting the Scheduled Meeting
48
Using the Voicemail
48
Listening to the Voicemail
48
Deleting Voicemail Messages
49
Viewing the Details of the Contacts
49
Teams Device Settings
49
Using the Dark Theme
49
Setting the Language
50
Time and Date Display
51
Setting the Time and Date Manually
51
Changing the Time and Date Format
51
Screen Savers
51
Disabling Screen Saver
52
Changing the Waiting Time for Screen Saver
52
Changing the Screen Saver Background
52
Changing the Screen Backlight Brightness and Time
52
Bluetooth
53
Activating the Bluetooth Mode
53
Pairing and Connecting the Bluetooth Device
53
Editing Your Device Name
54
Enabling the Media Audio
54
Disabling the Phone Audio
54
Disabling Your Device Discovery
54
Renaming the Paired Bluetooth Devices
55
Disconnecting the Bluetooth Device
55
Un-Pairing the Bluetooth Devices
55
Deactivating the Bluetooth Mode
55
Accessibility Features
55
Large Text
56
High Contrast Mode
56
Color Correction
56
Setting Ringtones
56
Wireless Network
57
Activating the Wi-Fi Mode
57
Connecting to the Wireless Network
58
Connecting to an Available Wireless Network Manually
58
Connecting to the Wireless Network Using WPS
58
Adding a Wireless Network Manually
59
Viewing the Wireless Network Information
60
Deactivating the Wi-Fi Mode
60
Disconnecting the Wireless Network Connection
60
Optional Accessories with Your Phone
60
Wireless Microphones CPW90
60
Using CP960 Cascade Feature
60
Configuring the Master Phone
61
Setting up a Cascade Group
61
Removing a Slave Phone
61
Dissolving a Cascade Group
61
Finding a Slave Phone
62
Stop Finding a Slave Phone
62
Configuring the Slave Phone
62
Joining a Cascade Group
62
Quitting a Cascade Group
63
Finding a Master Phone
63
Stop Finding a Master Phone
63
Hybrid Mode Settings
63
Hybrid Mode
63
Enabling the Quick Ball
64
Switching to Survivability App
64
Switching to Teams App
64
Survivability App Screens
64
Call Features of Survivability App
65
Sending Multicast Paging
66
Setting a Paging Key
67
Sending a Paging by a Paging Key
67
Setting a Paging List Key
68
Setting a Paging Group
68
Editing a Paging Group
69
Sending a Paging by a Paging List Key
69
Deleting a Paging Group
70
Receiving Multicast Paging
70
USB Audio Mode
70
Getting more Information about Microsoft Teams
71
Viewing more Information about Microsoft Teams
71
Company Portal
71
Sending Feedback
71
Maintaining Teams Devices
72
Rebooting Your Device
72
Viewing Device Status
72
Resetting Your Device
72
Troubleshooting
73
Why Is the Screen Blank
73
Why Does the Device Display "Network Unavailable
73
Why Does the Device Display Time and Date Incorrectly
73
How Can I Obtain the MAC Address of a Device When the Device Is Not Powered on
73
Why Can't I Receive Calls
73
Why Doesn't My Handset Work
74
How Can I Switch to Skype for Business Edition
74
Checking the IP Address of Device
74

Yealink CP960 Teams Edition Administrator's Manual (112 pages)

HD IP phones

Brand: Yealink | Category: IP Phone | Size: 7 MB

Table of Contents
2
Introduction

6
Getting Started

7
Phone Network

10
- Ipv4 and Ipv6 Network Settings
  10
  - IP Addressing Mode Configuration
    11
  - Ipv4 Configuration
    11
  - Ipv6 Configuration
    13
- DHCP Option for Ipv4
  16
- DHCP Option for Ipv6
  19
  - Supported DHCP Option for Ipv6
    19
- Vlan
  19
  - LLDP Configuration
    20
  - CDP Configuration
    20
  - Manual VLAN Configuration
    21
  - Dhcp Vlan
    23
  - VLAN Setting Configuration
    23
- Wi-Fi
  24
  - Wi-Fi Configuration
    24
- Internet Port and PC Port
  26
  - Supported Transmission Methods
    26
  - Internet Port and PC Port Configuration
    26
- 802.1X Authentication
  28
  - 802.1X Authentication Configuration
    28
Phone Provisioning

30
- Provisioning Points to Consider
  30
- Boot Files, Configuration Files and Resource Files
  30
  - Boot Files
    30
  - Configuration Files
    33
  - Resource Files
    36
  - Files Download Process
    37
- Provisioning Methods
  37
  - Provisioning Methods Priority
    37
  - Manual Provisioning
    38
  - Central Provisioning
    41
- Setting up a Provisioning Server
  43
Provisioning Phone on the Microsoft Teams & Skype for Business Admin Center

46
- Device Management
  46
- Configuration Profiles Management
  49
Firmware Upgrade

50
- Firmware for each Phone Model
  50
- Firmware Upgrade Configuration
  51
Phone Customization

51
- Language
  51
- Screen Saver
  57
  - Screensaver Configuration
    57
- Backlight
  58
  - Backlight Brightness and Time Configuration
    59
- Time and Date
  59
  - Time Zone
    60
  - NTP Settings
    61
  - DST Settings
    63
  - Time and Date Manual Configuration
    67
  - Time and Date Format Configuration
    67
- Tones
  68
  - Supported Tones
    68
  - Tones Configuration
    69
- Power Saving
  70
  - Power Saving Configuration
    70
- Power LED Indicator
  72
  - Power LED Indicator Configuration
    73
- Bluetooth
  73
  - Bluetooth Configuration
    74
Security Features

74
Hybrid Mode

86
Troubleshooting Methods

93
- Log Files
  93
  - Local Log
    93
  - Syslog Log
    98
- Packets Capture
  101
  - Capturing the Packets Via Web User Interface
    101
  - Ethernet Software Capturing Configuration
    102
- Analyzing Configuration Files
  103
  - Exporting bin Files from the Phone
    103
  - Importing bin Files from the Phone
    103
- Exporting All the Diagnostic Files
  104
- Phone Status
  104
  - Viewing the Phone Status
    105
- Resetting Phone and Configuration
  105
- Phone Reboot
  107
  - Rebooting the Phone Via Phone User Interface
    107
  - Rebooting the Phone Via Web User Interface
    107
- Capturing the Current Screen of the Phone
  107
  - Enabling the Screen Capture Via Phone User Interface
    108
  - Capturing the Current Screen of the Phone Via Web User Interface
    108
Troubleshooting Solutions

109
- IP Address Issues
  109
- Time and Date Issues
  110
  - Display Time and Date Incorrectly
    110
- Display Issues
  110
  - The Phone LCD Screen Blank
    110
  - The Phone Displays "Offline
    110
- Firmware and Upgrading Issues
  111
  - Fail to Upgrade the Phone Firmware
    111
  - The Phone Does Not Update the Configurations
    111
- System Log Issues
  111
  - Fail to Export the System Log from a Provisioning Server (FTP/TFTP Server)
    111
  - Fail to Export the System Log from a Syslog Server
    111
- Password Issues
  111
  - Restore the Administrator Password
    112

Yealink CP960 Teams Edition User Manual (53 pages)

Brand: Yealink | Category: IP Phone | Size: 9 MB

Yealink CP960 Teams Edition User Manual (40 pages)

Brand: Yealink | Category: Telephone | Size: 9 MB

Yealink CP960 Teams Edition Provisioning Manual (65 pages)

HD IP Phone

Brand: Yealink | Category: IP Phone | Size: 2 MB

Table of Contents
3
Introduction
5
Getting Started
7
Obtaining Boot, Configuration and Resource Files
7
Boot Files
7
Configuration Files
7
Resource Files
8
Obtaining Template Files
8
Obtaining Phone Information
8
Provisioning Yealink Teams IP Phones
9
Interoperating with Provisioning Server
9
Auto Provisioning Process
10
Without Boot Files(Old Mechanism)
10
With Boot Files(New Mechanism)
11
Major Tasks for Auto Provisioning
12
An Instance of Auto Provision Configuration
13
Managing Boot Files
17
Editing Common Boot File
17
Creating MAC-Oriented Boot File
19
Managing Configuration Files
21
Editing Common CFG File
21
Editing MAC-Oriented CFG File
23
Creating a New CFG File
24
Managing MAC-Local CFG File
24
Encrypting Configuration Files
25
Managing Resource Files
27
Customizing Resource Files
27
Configuring a Provisioning Server
29
Preparing a Root Directory
29
Configuring a TFTP Server
30
Obtaining the Provisioning Server Address
33
DHCP Options
33
Phone Flash
35
Triggering the Phone to Perform the Auto Provisioning
37
Power on
37
Repeatedly
38
Weekly
39
Auto Provision Now
39
Multi-Mode Mixed
40
Downloading and Verifying Configurations
41
Downloading Boot, Configuration and Resource Files
41
Resolving and Updating Configurations
41
Using MAC-Local CFG File
42
Verifying Configurations
42
Troubleshooting
45
Glossary
47
Appendix
49
Configuring an FTP Server
49
Preparing a Root Directory
49
Configuring an FTP Server
50
Configuring an HTTP Server
52
Preparing a Root Directory
52
Configuring an HTTP Server
53
Configuring a DHCP Server
57
Configuring the DHCP Turbo
57
Add the Option 66 Via DHCP Turbo
61
Add the Option 43 Via DHCP Turbo
62
Customer Feedback
65

Yealink CP960 Teams Edition Manual (9 pages)

Brand: Yealink | Category: Conference System | Size: 1 MB

Package Contents
2
Connecting the Power and Network
2
Hardware Component Instructions
3
Phone Lock
4
Startup
4
Sign into or Sign out of Your Microsoft Online Account
4
Change Your Presence Status
4
Basic Call Features
5
Initiate a Conference Call
5
Call Forward
5
Call Transfer
5
Teams Meeting
6
Regulatory Notices
7
Warranty
7
Cleaning Requirements
7
Troubleshooting
7
Explanation of the Symbols
7
Restriction of Hazardous Substances Directive (Rohs)
7
Safety Instructions
7
General Requirements
7
Environmental Requirements
7
Operating Requirements
7
About Yealink
8
Technical Support
8

Yealink CP960 Teams Edition Quick Start Manual (8 pages)

Brand: Yealink | Category: IP Phone | Size: 2 MB

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Yealink CP960 Teams Edition User Manual (53 pages)

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Optional Accessories with Your Phone

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