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CP960 Teams Edition
Yealink CP960 Teams Edition Manuals
Manuals and User Guides for Yealink CP960 Teams Edition. We have
5
Yealink CP960 Teams Edition manuals available for free PDF download: Administrator's Manual, User Manual, Manual, Quick Start Manual
Yealink CP960 Teams Edition Administrator's Manual (112 pages)
HD IP phones
Brand:
Yealink
| Category:
IP Phone
| Size: 7.35 MB
Table of Contents
Table of Contents
2
Introduction
6
Related Documentations
6
Typographic and Writing Conventions
6
Recommended References
7
Getting Started
7
Initialization Process Overview
7
Loading the ROM File
8
Configuring the VLAN
8
Querying the DHCP (Dynamic Host Configuration Protocol) Server
8
Contacting the Provisioning Server
8
Updating Firmware
8
Downloading the Resource Files
8
Verifying Startup
9
Teams Feature License
9
Importing License Via Web User Interface
9
Importing License Configuration
10
Phone Network
10
Ipv4 and Ipv6 Network Settings
10
IP Addressing Mode Configuration
11
Ipv4 Configuration
11
Ipv6 Configuration
13
DHCP Option for Ipv4
16
Supported DHCP Option for Ipv4
16
DHCP Option 160 and Option 161
17
DHCP Option 66 , Option 43 and Custom Option
17
DHCP Option 42 and Option 2
18
DHCP Option 12
18
DHCP Option 60
18
DHCP Option for Ipv6
19
Supported DHCP Option for Ipv6
19
Vlan
19
LLDP Configuration
20
CDP Configuration
20
Manual VLAN Configuration
21
Dhcp Vlan
23
VLAN Setting Configuration
23
Wi-Fi
24
Wi-Fi Configuration
24
Internet Port and PC Port
26
Supported Transmission Methods
26
Internet Port and PC Port Configuration
26
802.1X Authentication
28
802.1X Authentication Configuration
28
Phone Provisioning
30
Provisioning Points to Consider
30
Boot Files, Configuration Files and Resource Files
30
Boot Files
30
Configuration Files
33
Resource Files
36
Files Download Process
37
Provisioning Methods
37
Provisioning Methods Priority
37
Manual Provisioning
38
Central Provisioning
41
Setting up a Provisioning Server
43
Supported Provisioning Protocols
44
Supported Provisioning Server Discovery Methods
44
Configuring a Provisioning Server
45
Provisioning Phone on the Microsoft Teams & Skype for Business Admin Center
46
Device Management
46
Editting Your Device Info
46
Customizing the Displayed Elements of Devices
47
Viewing the Device Details
47
Assigning Configuration Profile to Devices
47
Diagnostic Devices
48
Updating Device Software
48
Restarting Your Devices
48
Configuration Profiles Management
49
Creating a Configuration Profile
49
Editting a Configuration Profile
49
Assigning Configuration Profile to Devices
50
Firmware Upgrade
50
Firmware for each Phone Model
50
Firmware Upgrade Configuration
51
Phone Customization
51
Language
51
Language Display Configuration
52
Language Customization
53
Example: Setting a Custom Language for Phone Display
57
Screen Saver
57
Screensaver Configuration
57
Backlight
58
Backlight Brightness and Time Configuration
59
Time and Date
59
Time Zone
60
NTP Settings
61
DST Settings
63
Time and Date Manual Configuration
67
Time and Date Format Configuration
67
Tones
68
Supported Tones
68
Tones Configuration
69
Power Saving
70
Power Saving Configuration
70
Power LED Indicator
72
Power LED Indicator Configuration
73
Bluetooth
73
Bluetooth Configuration
74
Security Features
74
User and Administrator Identification
74
User and Administrator Identification Configuration
75
User Access Level Configuration
76
Phone Lock
76
Phone Lock Configuration
76
Transport Layer Security (TLS)
77
Supported Cipher Suites
77
Supported Trusted and Server Certificates
78
TLS Configuration
80
Encrypting Configuration Files
82
Configuration Files Encryption Tools
82
Configuration Files Encryption and Decryption
83
Encryption and Decryption Configuration
83
Example: Encrypting Configuration Files
85
Hybrid Mode
86
Hybrid Mode Configuration
86
SIP Account Registration Configuration
87
Account Codec Configuration
89
Local Directory Configuration
92
Troubleshooting Methods
93
Log Files
93
Local Log
93
Syslog Log
98
Packets Capture
101
Capturing the Packets Via Web User Interface
101
Ethernet Software Capturing Configuration
102
Analyzing Configuration Files
103
Exporting bin Files from the Phone
103
Importing bin Files from the Phone
103
Exporting All the Diagnostic Files
104
Phone Status
104
Viewing the Phone Status
105
Resetting Phone and Configuration
105
Resetting the Phone to Default Factory Settings
105
Resetting the Phone to Custom Factory Settings
106
Deleting the Custom Factory Settings Files
106
Phone Reboot
107
Rebooting the Phone Via Phone User Interface
107
Rebooting the Phone Via Web User Interface
107
Capturing the Current Screen of the Phone
107
Enabling the Screen Capture Via Phone User Interface
108
Capturing the Current Screen of the Phone Via Web User Interface
108
Troubleshooting Solutions
109
IP Address Issues
109
The IP Phone Does Not Get an IP Address
109
IP Conflict
109
Specific Format in Configuring Ipv6 on Yealink IP Phones
110
Time and Date Issues
110
Display Time and Date Incorrectly
110
Display Issues
110
The Phone LCD Screen Blank
110
The Phone Displays "Offline
110
Firmware and Upgrading Issues
111
Fail to Upgrade the Phone Firmware
111
The Phone Does Not Update the Configurations
111
System Log Issues
111
Fail to Export the System Log from a Provisioning Server (FTP/TFTP Server)
111
Fail to Export the System Log from a Syslog Server
111
Password Issues
111
Restore the Administrator Password
112
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Yealink CP960 Teams Edition User Manual (53 pages)
Brand:
Yealink
| Category:
IP Phone
| Size: 9.75 MB
Table of Contents
Table of Contents
2
About this Guide
6
Related Documentations
6
Getting Started
6
Hardware of CP960
7
Accessing Screens on Yealink Teams Phones
8
Accessing the Calls Screen
8
Accessing the Meetings Screen
9
Accessing the Voicemail Screen
10
Entering Data and Editing Fields
12
Using the On-Screen Keyboard
12
Using the On-Screen Dial Pad
12
Signing in to Microsoft Teams and Locking Your Phone
13
Signing in to Your Device
13
Signing in to Microsoft Teams on Your Device
14
Signing in to Microsoft Teams Via Web Sign-In
15
Signing out of Your Teams Device
16
Phone Lock
16
Creating a Lock PIN
17
Enabling Phone Lock
17
Setting the Idle Timeout for Phone Lock
17
Unlocking Your Phone
17
Changing Your Lock PIN
18
Disabling Phone Lock
18
Using a Teams Phone as a Common Area Phone
18
Signing in to a Cap/Meeting Account
18
Signing out of a Common Area Phone
21
Signing in to a Teams Phone as a Guest User
21
Signing in as a Guest User
22
Signing out the Guest User
22
Changing Your Presence Status
22
Operating Calls
23
Placing Calls
24
Calling Contacts
24
Dialing the Number
24
Placing Multiple Calls
24
Placing a Call from Call History
24
Placing a Call from Voicemail
25
Placing an Emergency Call from a Locked Phone
25
Answering Calls
25
Answering a Call
25
Answering a Call When in a Call
25
Muting and Unmuting Audio
25
Holding and Resuming Calls
26
Placing a Call on Hold
26
Resuming a Call
26
Ending or Rejecting an Active Call
26
Transferring Calls
26
Performing a Blind Transfer
26
Performing a Consultative Transfer
27
Forwarding All Incoming Calls
27
Forwarding Calls to Voicemail
27
Forwarding Calls to a Contact or Number
27
Forwarding Calls to Delegates
27
Forwarding Incoming Calls if Unanswered
28
Synchronizing Incoming Calls to the Specified Contact/Delegates
28
Parking and Retrieving Calls on the Teams Server
28
Parking Teams Calls
28
Retrieving Parked Calls
29
Blocking Calls with no Caller ID
29
Anonymous Call
29
Conference Calls
30
Initiating a Conference by Calling Multiple Contacts
30
Initiating a Conference Call by Inviting Other Contacts
30
Initiating a Conference Call from Call History
30
Managing the Conference Participants
31
Muting All Conference Participants
31
Muting Individual Conference Participants
31
Removing the Participants from the Conference
31
Re-Inviting the Participants Who Have Been Removed
31
Viewing the Details of Participants
32
Adding Participants to a Conference Call
32
Leaving the Conference
32
Using the Teams Meeting Feature
32
Scheduling a Meeting on the Teams Phone
33
Viewing the Meeting Details
33
Joining a Scheduled Meeting
33
Responding to the Meeting Invitation
33
Canceling the Scheduled Meeting
34
Editing the Scheduled Meeting
35
Deleting the Scheduled Meeting
35
Using the Voicemail
35
Listening to the Voicemail
35
Deleting Voicemail Messages
36
Viewing the Details of the Contacts
36
Teams Device Settings
36
Using the Dark Theme
36
Setting the Language
37
Time and Date Display
38
Setting the Time and Date Manually
38
Changing the Time and Date Format
38
Screen Savers
38
Changing the Waiting Time for Screen Saver
39
Changing the Screen Saver Background
39
Changing the Screen Backlight Brightness and Time
39
Bluetooth
40
Activating the Bluetooth Mode
40
Pairing and Connecting the Bluetooth Device
40
Editing Your Device Name
40
Enabling the Media Audio
41
Disabling the Phone Audio
41
Disabling Your Device Discovery
41
Renaming the Paired Bluetooth Devices
41
Disconnecting the Bluetooth Device
41
Un-Pairing the Bluetooth Devices
42
Deactivating the Bluetooth Mode
42
Accessibility Features
42
Large Text
42
High Contrast Mode
42
Color Correction
43
Bluetooth Beacon
43
Wireless Network
44
Activating the Wi-Fi Mode
44
Connecting to the Wireless Network
44
Connecting to an Available Wireless Network Manually
44
Connecting to the Wireless Network Using Wi-Fi Protected Setup (WPS)
44
Adding a Wireless Network Manually
45
Viewing the Wireless Network Information
46
Disconnecting the Wireless Network Connection
46
Deactivating the Wi-Fi Mode
46
Optional Accessories with Your Phone
46
Wireless Microphones CPW90
47
Hybrid Mode
47
Enabling the Quick Ball
47
Switching to Survivability App
47
Switching to Teams App
47
Survivability App Screens
48
Call Features of Survivability App
48
USB Audio Mode
49
Getting more Information about Microsoft Teams
50
Viewing more Information about Microsoft Teams
50
Company Portal
51
Entering Microsoft Teams Help Center
51
Sending Feedback
51
Yealink CP960 Teams Edition User Manual (40 pages)
Brand:
Yealink
| Category:
Telephone
| Size: 9.56 MB
Table of Contents
Table of Contents
2
About this Guide
5
Related Documentations
5
In this Guide
5
Getting Started with Teams IP Phones
5
Hardwares of CP960
6
Accessing Screens on Yealink Teams Phones
7
Accessing the Calls Screen
7
Accessing the Meeting Screen
8
Accessing the Voicemail Screen
9
Entering Data and Editing Fields
11
Using the On-Screen Keyboard
11
Using the Onscreen Dial Pad
11
Signing into and Locking Your Phone
12
Signing into Your Teams Phone
12
Signing into Your Phone in Personal Mode
12
Signing into Your Phone in Shared Mode
13
Signing out of Your Teams Phone
14
Phone Lock
14
Creating a Lock PIN
15
Enabling Phone Lock
15
Setting the Idle Timeout for Phone Lock
15
Unlocking Your Phone
16
Changing Your Lock PIN
16
Disabling Phone Lock
16
Changing Your Presence Status
16
Audio Calls
17
Placing Calls
18
Calling Contacts
18
Dialing the Number
18
Placing Multiple Calls
18
Placing a Call from Call History
18
Placing a Call from Voicemail
19
Placing an Emergency Call from a Locked Phone
19
Answering Calls
19
Answering a Call
19
Answering a Call When in a Call
19
Muting and Unmuting Audio
19
Holding and Resuming Calls
20
Placing a Call on Hold
20
Resuming a Call
20
Ending or Rejecting an Active Call
20
Transferring Calls
20
Performing a Blind Transfer
20
Performing a Consultative Transfer
20
Forwarding All Incoming Calls
21
Forwarding Calls to Voicemail
21
Forwarding Calls to a Contact or Number
21
Forwarding Calls to Delegates
21
Configuring the Second Forwarded Destination if Unanswered by Your Delegates
22
Configuring the Forwarded Destination if the Incoming Call Is Unanswered
22
Synchronizing Incoming Calls to a Specifed Contact/Delegates
22
Blocking Calls with no Caller ID
23
Anonymous Call
23
Conference Calls
23
Initiating a Conference by Calling Multiple Contacts
23
Initiating a Conference Call by Inviting Other Contacts
24
Initiating a Conference Call from Call History
24
Managing the Conference Participants
24
Muting All Conference Participants
24
Muting Individual Conference Participants
24
Removing the Participants from the Conference
25
Re-Inviting the Participants Who Have Been Removed
25
Viewing the Details of Paticipants
25
Adding Participants to a Conference Call
25
Leaving the Conference
26
Using the Teams Meeting Feature
26
Schedule a Meeting on the Teams Phone
26
Viewing the Meeting Details
27
Joining a Scheduled Teams Meeting
27
Responding to the Meeting Invitation
27
Editing the Response to the Meeting Invitation
28
Cancelling the Scheduled Meeting
28
Editting the Scheduled Meeting
29
Deleting the Scheduled Meeting
29
Using the Voicemail
29
Listening to the Voicemail
30
Deleting Voicemail Messages
30
Viewing the Details of the Contacts
30
Teams Phone Settings
30
Setting the Language
31
Time and Date Display
31
Setting the Time and Date Manually
31
Changing the Time and Date Format
31
Screen Savers
32
Changing the Waiting Time for Screen Saver
32
Changing the Screen Saver Background
32
Changing the Screen Backlight Brightness and Time
32
Optional Accessories with Your Phone
33
Wireless Microphones CPW90
33
Accessibility Features
33
Large Text
33
High Contrast Mode
33
Color Correction
33
Hybrid Mode
34
Enabling the Quick Ball
34
Switching to Survivability App
34
Switching to Teams App
35
Survivability App Screens
35
Call Features of Survivability App
35
Getting more Information about Microsoft Teams
37
Viewing more Information about Microsoft Teams
37
Company Portal
37
Entering Microsoft Teams Help Center
38
Sending Feedback
38
Maintaining Teams Phones
38
Rebooting Your Phone
38
Viewing Phone Status
39
Resetting Your Phone
39
Troubleshooting
39
The Phone LCD Screen Blank
39
The Phone Display "Network Unavailable
39
The Phone Display Time and Date Incorrectly
40
Obtain the MAC Address of a Phone When the Phone Is Not Powered on
40
The Phone Cannot Receive Calls
40
Checking the IP Address of Teams Phone
40
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Yealink CP960 Teams Edition Quick Start Manual (8 pages)
Brand:
Yealink
| Category:
IP Phone
| Size: 2.52 MB
Table of Contents
Package Contents
2
Assembling Your Phone
2
Hardware Component Instructions
4
Phone Lock
5
Change Your Presence Status
5
Basic Call Features
6
Yealink CP960 Teams Edition Manual (8 pages)
Brand:
Yealink
| Category:
Conference System
| Size: 1.49 MB
Table of Contents
Package Contents
2
Hardware Component Instructions
3
Phone Lock
4
Basic Call Features
5
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