Alcatel AST570 User Manual page 274

AppendixA Speed Touch Troubleshooting
Trouble solving table
274 / 300
Problem
AST570 does not work.
(none off the LEDs lights up) (none off the LEDs lights up)
No wireless LAN connectivity.
LAN LED does not light up. LAN LED does not light up.
No wired LAN connectivity.
LAN LED does not light up. LAN LED does not light up.
Ethernet port link integrity/Activity LED
does not light up.
Telnet session from a Windows PC is
not possible.
Poor AST570 performance.
No Line synchronization achieved.
Line Sync LED keeps flashing
Solution
Make sure the AST570 is plugged
into an electrical outlet.
Make sure the power switch on the
AST570 modem is turned on.
Make sure the WLAN client adapter is
correctly installed on your PC.
Make sure the WLAN client adapter is
configured for the appropriate SSID.
Make sure the WLAN client adapter is
authenticated via the physical or
virtual 'Association' button.
Make sure the WLAN client adapter is
configured for the correct 40 bits WEP
key, in case of WEP encryption.
Make sure the cable(s) are securely
connected to the 10Base T port.
Make sure you are using the correct
cable type for your Ethernet
equipment.
The AST570 system password is
longer than 8 characters.
Change the AST570 system
password.
Make sure the AST570 is installed as
instructed in this User's Guide and/or
as instructed by the SP .
For ADSL service, check whether a
central splitter or dedicated filters are
installed properly.
Make sure ADSL service is enabled on
the wall outlet your AST570 is
connecting to.
Make sure the correct AST570 variant
is used for your DSL service.
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