Chapter 6. Configuring The Ras Package - IBM System Storage TS7600 ProtecTIER Series Installation Roadmap Manual

Chapter 6. Configuring the RAS package

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© Copyright IBM Corp. 2008, 2010
The RAS package was installed during manufacturing. However, it must be
configured according to the instructions provided in this chapter to enable the
TS7650G server(s) to interact with the TSSC for Call Home, log collection, and
system health monitoring.
Before you begin
TS7600 products depend on the RAS package to gather logs at the time of the
failure and send a call home packet. When the RAS package is not configured, the
customer must call 1(800) IBM SERV (in North America, only) or visit
www.ibm.com/planetwide; to obtain hardware support.
The TS3000 System Console is required for servicing the TS7650G Gateway. FC
2714 and FC 2715 provide connectivity to an existing TS3000 System Console. FC
2732 provides the first TS3000 System Console.
The connection to a working TSSC is required for the 3958 DD3. The TSSC is the
service console and supports remote access and call home functions. The 3958 DD3
gathers logs and sends them to the TSSC as part of a call home packet sent to
RETAIN. In cases where external connection for the TSSC is not allowed, the TSSC
is the repository of the logs and is still a requirement. FC 2732 is the TSSC feature
code. FC 2714 and FC 2715 provide connectivity to an existing TSSC.
Further disaster recovery information to assist the customer in restoration is
available in the IBM System Storage ProtecTIER User's Guide for Enterprise
Edition and Appliance Edition, IBM form number GC53–1156, located on the IBM
System Storage TS7600 with ProtecTIER Publications CD.
Verify that the following prerequisites are met before starting the RAS package
configuration:
1. The disk components are installed, configured, cabled, and powered-on.
Note: The disk component must have a name assigned to it through its
interface. If it is listed as 'Unnamed', the RAS configuration will fail. RAS
requires the attached storage to have a naming convention for it to configure
properly.
2. The TSSC is installed, configured, cabled, and updated to code level 5.7.8 or
higher. To verify the TSSC's code level is at 5.7.8 or higher:
v On the TSSC, right-click on the blue desktop. The IBM TS3000 System
Console menu displays.
v Make note of the TSSC code level, displayed in the IBM TS3000 System
Console title bar.
Note: For detailed information about TSSC code installation and cable
connection, refer to the IBM System Storage TS3000 System Console (TSSC)
Maintenance Information provided on the publications CD-ROM in theTS7650G
ship group.
3. A graphics-capable monitor and USB keyboard are available for use during the
installation process.
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