Responsibilities Matrix; Before You Begin - IBM System Storage TS7600 ProtecTIER Series Installation Roadmap Manual

required to cover storage devices that are considered to be customer setup (CSU),
or not considered to be IBM setup such as third-party disk storage subsystems.
TS7650G sales agreements may include a frame and disk storage as part of the
order. However, installation of frames and disk storage are not included in the
gateway installation process, and will require additional planning and
coordination.
If the disk storage is not operational when you arrive at the customer site, take the
following steps:
v Assess the situation to determine whether you are capable of performing the
v In the event that IBM disk storage was purchased without IBM installation

Before you begin

The TS7650G installation requires participation from the customer, as well as the
coordinated efforts IBM System Services Representative (SSR), Lab-based Services
(LBS), and trained ProtecTIER specialist. The table below outlines the division of
responsibilities:
Table 3. Responsibilities matrix
Task
Complete the planning, preparation, and installation tasks described in
the IBM System Storage TS7600 with ProtecTIER Introduction and Planning
Guide for the TS7650G (3958 DD3), IBM form number GC53–1152.
Meet the preinstallation requirements outlined in the IBM System Storage
TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650G
(3958 DD3), IBM form number GC53–1152
Complete the worksheets provided in the IBM System Storage TS7600 with
ProtecTIER Introduction and Planning Guide for the TS7650G (3958 DD3),
IBM form number GC53–1152. For convenience, blank copies of the
worksheets are included as appendices in this document.
Purchase, install, and configure (if necessary), all hardware components
not included in the purchase of the gateway.
Confirm that an existing TSSC that is being used with the TS7650G has
Feature Code 2719.
Note: Unless an existing TSSC resides in the server frame and is used in
conjunction with a KVM switch, the customer must provide a USB
keyboard and graphics-capable monitor for server configuration.
Ensure that a separate USB keyboard and graphics-capable monitor are
available for use during installation.
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IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide
task yourself, or if additional IBM resources are required:
– You may perform physical disk storage installation if the machine types are
properly entitled. Note that advanced setup tasks, including LUN
configuration and/or mirroring, are outside the scope of normal installation
support and may warrant additional charges.
– If additional installation resources are required, contact your Service Delivery
Manager (SDM) or your next level of support for advice on how you should
proceed.
services, inform the customer that a Service Contract 44 (SC44) is required for
disk storage and/or frame installation, and additional charges will apply.
trained
ProtecTIER
Customer
specialistand/or
LBS
"
"
"
"
"
"
SSRs