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Siemens Gigaset S685 IP Manual

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S685 IP



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  • Page 1 S685 IP...
  • Page 2 Important information about the user guide This user guide applies to Gigaset S685 IP devices that were manufactured from September 2009 onwards. These devices contain a label inside the battery compartment on the handset stating "Gigaset S68H S2". The label can be found on the bottom of the battery compartment.
  • Page 3 The handset at a glance The handset at a glance 4 Message key Opens calls and message lists Flashes: new message, new call or new firmware/new provider profile available 5 End call key, On/Off key End call, cancel function, go back one menu level (press briefly), back to idle status (press and hold), activate/deactivate handset (press and hold in idle status)
  • Page 4: Overview Of Display Icons

    Overview of display icons Overview of display icons = e V U Charge status of the batteries (flat to full) = (flashes) Batteries almost empty e V U (flashes) Charging Ð i Ñ Ò Reception signal strength between the base station and the handset (high to low) | (flashes) No reception signal between the base station and the handset...
  • Page 5: Table Of Contents

    Safety precautions ........8 Gigaset S685 IP – more than just making calls ....9 VoIP –...
  • Page 6 Contents Making calls via network services ......59 Anonymous calling – withholding caller ID ......59 Further network services in the fixed line network .
  • Page 7 Contents Using the network mailbox ......123 Activating/deactivating the network mailbox, entering numbers ..123 Configuring the (network) mailbox for fast access .
  • Page 8 Contents Setting the base station via the handset ....155 Protecting against unauthorised access ......155 Restoring the base station to the factory settings .
  • Page 9 Gigaset S685 IP – free software ....... . . 237...
  • Page 10: Safety Precautions

    Safety precautions Safety precautions Warning Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the telephone to your children. Only use the mains adapter supplied, as indicated on the underside of the base station or charging cradle.
  • Page 11: Gigaset S685 Ip - More Than Just Making Calls

    Gigaset S685 IP – more than just making calls Gigaset S685 IP – more than just making calls You can use your phone to make calls both via the fixed line network and also (cost effectively) via the Internet (VoIP) without a PC.
  • Page 12: Voip - Making Calls Via The Internet

    Bluetooth devices (e.g. headset, PDA, Page 140). Your Gigaset S685 IP has a protected operating system that offers increased security against viruses from the Internet. Have fun using your new phone! VoIP – making calls via the Internet...
  • Page 13: Gigaset Hdsp - Telephony With Brilliant Sound Quality

    Gigaset HDSP – telephony with brilliant sound quality Gigaset HDSP – telephony with brilliant sound quality Your Gigaset IP telephone supports the broadband codec G.722. With your base station and the corresponding handset, you can thus make calls via VoIP with brilliant sound quality (High Definition Sound Performance).
  • Page 14: First Steps

    First steps First steps Check the pack contents one Gigaset S685 IP base station §§1§§ one mains adapter for connecting the base station to the mains power supply §§2§§ one phone cord for connecting the base station to the fixed line network §§3§§...
  • Page 15 Internet at Select the product "Gigaset S685 IP" to open the relevant product page for your phone, where you will find a link to the user guide. For information on how to find out the current firmware version on your base station,...
  • Page 16: Setting Up The Handset For Use

    (if fitted), place your fingertip in the cavity on the casing and pull the battery cover upwards. * Gigaset Communications GmbH is a trademark licensee of Siemens AG...
  • Page 17 First steps Connecting the charging cradle The charging cradle is designed to be operated in enclosed, dry areas at tem- peratures ranging from +5°C to +45°C. ¤ Connect the flat plug from the mains adapter 1. ¤ Plug the mains adapter into the plug socket 2.
  • Page 18 First steps Initial charging and discharging of the batteries ¤ Place the handset in the charging cradle and wait until the batteries are fully charged (approx. 10 hours). If the handset is activated, the flashing battery icon e in 10 h the top right of the display indicates that the batteries are being charged.
  • Page 19 First steps The following is displayed for a multiple line input. Each active line is marked [...]. Date/Time Date: ¤ Overwrite the date that is currently being [01.02.2009] displayed: Enter the day, month and year Time: in an 8-digit format with the keypad, 00:00 e.g.
  • Page 20: Installing The Base Station

    First steps Installing the base station The base station is designed for use in closed, dry rooms with a temperature range of +5°C to +45°C. ¤ Install the base station in a central location in your flat or house. Please note Pay attention to the range of the base station.
  • Page 21: Connecting The Base Station

    First steps Connecting the base station In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line network and the £ Internet, Figure §§4§§...
  • Page 22 First steps 1. Connect the phone cord and power lead to the base station Insert the phone cord into the lower connection socket at the rear of the §§1§§ base station. Insert the power lead of the mains adapter into the upper connection socket §§2§§...
  • Page 23 First steps Warning Keep the mains adapter plugged in at all times for operation, as the phone does not work without a mains connection. Only use the mains adapter and phone cord supplied. Pin connections on £ telephone cables can vary (pin connections Page 231).
  • Page 24: Adjusting The Settings For Voip Telephony

    First steps Adjusting the settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard. Precondition: You have registered with such a VoIP provider (e.g.
  • Page 25 First steps As soon as the handset battery is sufficiently charged, the message key f on the hand- set will flash (approx. 20 minutes after you have put the handset in the charging cradle). ¤ Press the message key f. Connection Assist.
  • Page 26 First steps System PIN The active line is marked [----]. ¤ Enter your phone's current system PIN Please enter using the keypad. System PIN: [- – - -] ¤ Press the key below on the display §OK§ screen. Ý The connection assistant is launched. Please note You can also call up the connection assistant at any time via the menu £...
  • Page 27 First steps Entering an auto-configuration code Auto-Configuration ¤ Enter code Enter your auto-configuration code using the keypad (max. 32 characters). ¤ Ý Press the key below on the display §OK§ screen. All data necessary for VoIP telephony is loaded directly from the Internet to your phone.
  • Page 28 First steps Select Country ... until the country in which you are using Germany the phone is selected on the display. England France Netherlands, the ¤ Press the key below on the display §OK§ Ý screen to confirm your selection. A list of the VoIP providers is displayed, for which a profile with the general access data Select Provider...
  • Page 29 First steps Entering user data for your first VoIP account You will now be prompted to enter your personal access data for your VoIP accounts. The following are provider-dependent: Username, User Name Authent. Password User Name Authent. Password Take care ..
  • Page 30 First steps Connection Assist. Authent. Password: ¤ Use the keypad to enter your password. ¤ Press the key under on the display §OK§ screen. Ý If you have made all the required entries, the message "Connection data com- plete" will appear on the display. Completing the VoIP settings After the entries have been completed, the handset reverts to idle status.
  • Page 31 First steps You have set up several VoIP accounts ... You can enter five additional VoIP accounts (VoIP phone numbers) via the Web £ configurator at a later stage Page 177). Your phone (together with your fixed line number) can then be reached on up to seven different phone num- bers.
  • Page 32 First steps Provider registration failed Your personal data for registering with the VoIP provider may have been entered incompletely or incorrectly. ¤ Check your entries for Username, User Name Authent. Password. Particularly check your use of upper and lower case. To do this, open the following menu on the handset: ¢...
  • Page 33: Belt Clip And Headset

    First steps Belt clip and headset By using a belt clip and headset (optional), you can easily make your handset a constant companion both inside the building and in its immediate vicinity. Attaching the belt clip There are notches for attaching the belt clip on both sides of the handset at the top and at the same height as the display.
  • Page 34: How To Proceed

    First steps How to proceed Now you have successfully started your Gigaset, you will probably want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects. If you are unfamiliar with menu-driven devices such as other Gigaset tele- phones you should first read the section entitled "Operating the handset"...
  • Page 35: Operating The Handset

    Operating the handset Operating the handset Control key In this user guide the side/position of the control key (top, bottom, right, left) you have to press in each operating situation is shown in black. Example: t for "press up on the control key". The control key has a number of different functions: When the handset is in idle status Press briefly to open the handset directory.
  • Page 36: Display Keys

    Operating the handset Display keys The functions of the display keys change depending on the particular operating situation. Each of the current functions is shown in the bottom display line. Example: Current display key functions Calendar EMail Display keys You can define your own display key functions when the handset is in idle sta- £...
  • Page 37: Menu Guidance

    Operating the handset Menu guidance Your telephone's functions are accessed using a menu that has a number of lev- els. Main menu (first menu level) ¤ With the handset in idle status, press on the right of the control key v to open the main menu.
  • Page 38: Reverting To Idle Status

    Operating the handset Reverting to idle status You can revert to idle status from anywhere in the menu as follows: ¤ Press and hold the end call key a. ¤ Do not press any key: after 2 minutes the display will automatically revert to idle status.
  • Page 39: Illustration Of Operating Steps In The User Guide

    Operating the handset Illustration of operating steps in the user guide The operating steps are shown in abbreviated form in the user guide. Example of "Activating/deactivating auto answer": The display ¢ ¢ ¢ ‰ Ð Handset Auto Answer = on) means: ¤...
  • Page 40 Operating the handset Settings ¤ Date/Time Press the bottom of the control key s Audio Settings repeatedly until the menu item Handset Display is selected. Handset Base Voice Mail Ý ¤ To open the submenu, press the right display key §OK§...
  • Page 41: Menu Trees

    Menu trees Menu trees Phone menu Open the main menu on your phone by clicking on the right of the control key when the handset is in idle status: v. There are two ways to select a function: Using number combinations ("shortcut") ¤...
  • Page 42 Menu trees £ 1-2 E-mail Page 93 £ 1-3 Messenger 1-3-1 Buddies Page 101 £ 1-3-2 User Status 1-3-2-1 Change Status Page 100 £ 1-3-2-2 Info Page 100 £ 1-3-3 Messages Page 103 £ ê Info Center Page 108 £ Ì...
  • Page 43 Menu trees Ð Settings £ 8-1 Date/Time Page 16 8-2 Audio Settings 8-2-1 Handset Volume £ 8-2-2 Ringer Settings 8-2-2-1 Ext. Calls Page 150 8-2-2-2 Internal Calls 8-2-2-3 Appointments 8-2-2-4 All £ 8-2-3 Advisory Tones Page 151 £ 8-3 Display 8-3-1 Screen Saver Page 145 £...
  • Page 44 Menu trees £ 8-6 Voice Mail 8-6-1 Local AM 8-6-1-1 Ans Machine Page 114 £ 8-6-1-2 Call Screening Page 119 £ 8-6-1-3 Announce- Page 115 ments £ 8-6-1-4 Message Length Page 120 £ 8-6-1-5 Recording Qual- Page 120 £ 8-6-1-6 Ring Delay Page 120 £...
  • Page 45: Web Configurator Menu

    Menu trees Web configurator menu £ Home Page 170 £ Settings IP Configuration Page 174 £ Telephony Connections Page 177 £ Audio Page 187 £ Number Assignment Page 193 £ Call Forwarding Page 195 £ Dialling Plans Page 197 £ Network Mailbox Page 200 £...
  • Page 46: Making Calls With Voip And The Fixed Line Network

    Making calls with VoIP and the fixed line network Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line net- work) or via the Internet (VoIP). You generally decide which connection you want to use for a specific call when you dial the number.
  • Page 47 Making calls with VoIP and the fixed line network If you have assigned a number of VoIP numbers to your phone, you can define which VoIP number (VoIP account) is used for external calls from each specific £ handset (handset send number, Page 193).
  • Page 48 Making calls with VoIP and the fixed line network Selecting and calling a connection via its line suffix You can configure up to six VoIP numbers on your phone in addition to the fixed line network number and the number. A (line) suffix is assigned to each number (line) of your phone: the fixed line network number has the suffix #0 £...
  • Page 49 Making calls with VoIP and the fixed line network Cancelling the dialling operation You can cancel the dialling operation with the end call key a. Gigaset S68H: Continuing a call on a Bluetooth headset Precondition: Bluetooth is activated; a connection has been established £...
  • Page 50: Ending A Call

    Making calls with VoIP and the fixed line network Ending a call Press the end call key. Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing speaker key d. Please note Only calls to receive numbers assigned to your handset will be signalled £...
  • Page 51: Calling Line Identification

    Making calls with VoIP and the fixed line network Calling Line Identification When you receive a call from the Internet, the caller's number or the name they have specified is displayed on the screen. When you receive a call from the fixed line network, the caller's number is dis- played on the screen if the following conditions are met: Your fixed line network provider supports CLIP, CLI: –...
  • Page 52 Making calls with VoIP and the fixed line network Calls to your VoIP number Å 1234567890 IP: 1234567890 for Anna × Silence £ 1 Ringer icon or the caller picture assigned to the caller ( Page 2 Number or name of caller 3 Receive number: indicates which of your VoIP phone numbers the caller has dialled.
  • Page 53 Making calls with VoIP and the fixed line network – If the caller has withheld Calling Line Identification: Å Withheld for Fxd.Ln. × Silence – If the caller has not arranged Calling Line Identification: Å Unavailable for Fxd.Ln. × Silence VoIP: Displaying the called party's phone number (COLP) Preconditions: Your VoIP provider supports COLP (Connected Line Identification Presenta-...
  • Page 54: Speaker

    Making calls with VoIP and the fixed line network Speaker In speaker mode, instead of holding the handset to your ear you can put it down, for example on the table in front of you. This allows others to participate in the call.
  • Page 55: Muting The Handset

    Making calls with VoIP and the fixed line network Please note the following: The microphone is activated automatically under the following circum- stances: During an external call (the microphone is deactivated), you establish a sec- ond connection by accepting a waiting call or successfully carrying out an external/internal consultation call.
  • Page 56: Voip Telephony Via

    Please note supports broadband telephony: calls that you make from your Gigaset S685 IP (base station and handset) with a different broad- band-capable terminal have excellent sound quality. Every Gigaset VoIP device is assigned a phone number by default £...
  • Page 57: Opening The Directory

    VoIP telephony via Opening the directory Your handset is in idle status. Press and hold. ¤ Open the directory with the s key. ¤ from the directory and press the talk key c. A connection Select to the directory is established. Please note directory entry is transferred to a handset when it is regis-
  • Page 58: Search For Subscribers In The Directory

    VoIP telephony via Your nickname: Ý ¤ Using the keypad, enter the name that you would like to be listed under in the directory. The name may contain a maximum of 25 charac- ters. ¤ Press the right-hand display key §OK§...
  • Page 59 VoIP telephony via If it has not been possible to find a matching entry, a corresponding message is displayed. You have the following options: ¤ Press the display key to start a new search. §New§ ¤ Press the display key to change the search criteria.
  • Page 60: Entering, Editing And Deleting Own Entry

    VoIP telephony via Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the directory Delete your entry from the directory If you did not specify a name when you first opened the direc- £...
  • Page 61: Making Calls Via Network Services

    Making calls via network services Making calls via network services Network services are functions made available by your fixed line network or VoIP provider. Anonymous calling – withholding caller ID Phone number identification can be withheld (CLIR = Calling Line Identification Restriction).
  • Page 62: Further Network Services In The Fixed Line Network

    Making calls via network services Further network services in the fixed line network The following network services can only be used for making calls via the fixed line network. You will need to request them from your fixed line network pro- vider.
  • Page 63 Making calls via network services Activating/deactivating call waiting If call waiting is activated, a caller on the fixed line network will hear the ringing tone if you are already conducting a phone conversation using your fixed line connection. This call is announced acoustically and visually on your handset screen.
  • Page 64 Making calls via network services Accepting a waiting call £ Precondition: Call waiting is activated ( Page 61). ¢ Accept waiting call §Options§ You have the option of call swapping or holding a conference call. Please note Without CLIP, a waiting call is only announced with a signal tone. If the first call was an internal call, the internal connection is ended.
  • Page 65: Further Network Services For Voip

    Making calls via network services Further network services for VoIP You can use the following network services to make calls via the VoIP connec- tion. Settings for all calls General call forwarding (call divert) Precondition: The VoIP provider supports call forwarding. ¢...
  • Page 66 Making calls via network services £ Accepting/rejecting a waiting call, Page ¢ ¢ ¢ ¢ ¢ Ð Telephony Sel. Services VoIP Call Waiting Status Activate/deactivate. ¤ Press the display key §Save§ Please note The setting applies to all VoIP phone numbers. It does not affect the procedure for call waiting on the fixed line network.
  • Page 67 Making calls via network services Transferring (provider dependent): Precondition: – You are call swapping and you phoned the currently active participant yourself. – You are connected to an external participant whom you have called your- self and start an external consultation call. ¤...
  • Page 68: Using Lists

    Using lists Using lists The options are: Redial list E-mail, SMS and messenger list Calls list Answering machine list Network mailbox Redial list The redial list contains the 20 numbers last dialled with the handset (max. 32 digits). If one of the numbers is in the directory, the corresponding name will be displayed.
  • Page 69: Opening Lists With The Message Key

    Using lists Opening lists with the message key You can use the message key f to open the following lists: Answering machine list £ Network mailbox, Page 123 A separate list is displayed for each network mailbox. Precondition: Its number is saved in the base station, it is switched on £...
  • Page 70 Using lists Example: Messages & Calls Net AM IP1 Ans M. Calls List Net AM Fxd.Ln.(0) Net AM IP2 Ý ¤ Select a list with q and press §OK§ Calls list Depending on the type of list set, the calls list contains ‰...
  • Page 71 Using lists List entry in the calls list New messages are displayed at the top. Example of list entries: All Calls Susi Sorglos ‰ 15.01.08 12:20 Louise Miller 14.01.08 11:15 Delete Options List type in header: Missed Calls, All Calls Status of entry Bold: New entry Number or name of caller...
  • Page 72 Using lists Answering machine list The answering machine list Ans M. is only displayed on handsets that have at least one receive number in common with the answering machine. You can use the answering machine list to listen to the messages stored on the base station's answering machine.
  • Page 73: Using Directories And The Call-By-Call List

    Using directories and the call-by-call list Using directories and the call-by-call list The options are: the handset directory die handset's call-by-call list Handset directory/call-by-call list You can store up to 250 entries on your handset's directory and call-by-call list (the total number of entries depends on the size of the individual entries). You create the directory and call-by-call list for your own individual handset.
  • Page 74 Using directories and the call-by-call list Call-by-call list The call-by-call list is used to store access codes for network providers (called "call-by-call numbers"), that can be put ahead of the numbers when dialling via the fixed line network. ¤ Open the call-by-call list in idle status by pressing the C key. Length of the entries Number: max.
  • Page 75 Using directories and the call-by-call list Storing a number in the call-by-call list ¢ New Entry ¤ Change multiple line input: Number: Enter the number. Name: Enter name. Selecting entries in the directory and call-by-call list s / C Open the directory or call-by-call list. You have the following options: Use q to scroll to the entry until the required name is selected.
  • Page 76 Using directories and the call-by-call list Using other functions ¢ £ s / C q (Select entry; Page Open menu. §Options§ The following functions can be selected with q: Display Number Change or add to a saved number and then dial it (press talk key c). Edit Entry Edit selected entry.
  • Page 77 Using directories and the call-by-call list You can transfer several individual entries one after the other by responding to the prompt. Copy next entry? §Yes§ Please note You can also send the complete directory via data transfer, without opening ¢ ¢...
  • Page 78 Using directories and the call-by-call list Copying a displayed number to the directory Numbers displayed in a list, e.g. the calls list or the redial list, in an SMS or dur- ing a call can be copied to the directory. A number is displayed: ¢...
  • Page 79 Using directories and the call-by-call list Please note A time must be specified for reminder calls. If you select a visual signal, a time is not required and is automatically set to 00.00. Deactivating anniversaries ¢ £ s (Select entry; Page Press the display keys one after the other.
  • Page 80: Making Cost-Effective Calls

    Making cost-effective calls Making cost-effective calls Using the Internet (VoIP) is the preferred cost-effective way of making calls. You can also use your phone's cost control function for calls to fixed line or mobile phone networks. Open accounts with various VoIP providers who offer favourable rates for calls to other networks.
  • Page 81: Sms (Text Messages)

    SMS (text messages) SMS (text messages) You can use your telephone to send and receive SMS messages via the fixed line network and VoIP. You must specify the line via which SMS are sent. You can receive SMS mes- sages (abbreviated: SMS) via all of your telephone's connections (with the exception of
  • Page 82 SMS (text messages) Rules For more than 160 characters, the SMS will be sent as a linked SMS (up to four SMS messages each containing 152 or 153 characters, depending on the length of the linking information). The following will be shown on the top right in the header when an SMS is being written (example): 596(1) 1 Maximum number of characters you can still write or attach.
  • Page 83: Writing/Sending An Sms

    SMS (text messages) Writing/sending an SMS Writing an SMS ¢ ¢ î £ Select mailbox if necessary and press Page 88). Mailbox 2 §OK§ Enter mailbox PIN if necessary and press §OK§ Select and press New SMS §OK§ Write an SMS. Please note Entering text with and without EATONI predictive text is described from Page...
  • Page 84 SMS (text messages) Using other functions Precondition: You are writing an SMS. Open menu. §Options§ The following functions can be selected with q: Send Send an SMS. Save £ Save an SMS in the draft message list ( Page 82). Insert E-mail Adr.
  • Page 85 SMS (text messages) Opening the draft message list ¢ ¢ ¢ î (Mailbox, mailbox PIN) Select and press . The number of SMS messages in the list will Draft (3) §OK§ be shown in brackets (e.g. (3)). The first list entry is displayed, e.g. 1234567890 15.01.09 09:45 Reading or deleting SMS messages...
  • Page 86: Receiving An Sms

    SMS (text messages) Receiving an SMS All SMS messages received are stored in an incoming message list, regardless of the number to which they are addressed. Linked SMS messages are displayed as one message. If this is too long (it consists of too many linked individual SMS messages) or if it was not fully transmitted, it will be split into several individual SMS messages.
  • Page 87 SMS (text messages) Reading or deleting individual SMS messages ¤ Open the incoming message box. ¤ Continue as described in "Reading or deleting SMS messages", £ Page After you have read a new SMS, it is given the status "Old" (it is no longer shown in bold).
  • Page 88 SMS (text messages) Copying the number to the directory Copying the sender's number ¤ £ Open the incoming message list and select SMS ( Page 84). £ Press the display key. For further information, Page §Options§ Please note You can create a special directory for SMS messages within your main direc- tory by putting a star (*) before the names.
  • Page 89: Notification By Sms

    SMS (text messages) Notification by SMS You can have yourself notified about missed calls and new messages on the answering machine. Precondition: For missed calls, the caller's number (CLI) must have been trans- mitted. Notification is sent to your mobile phone or another phone with SMS function- ality.
  • Page 90: Sms Mailboxes

    SMS (text messages) SMS mailboxes The general mailbox is the default setting. Anyone can access this mailbox and it cannot be protected by a PIN. You can additionally set up three personal mailboxes and protect these with a PIN. Each mailbox is identified by a name and a "mailbox ID"...
  • Page 91 SMS (text messages) Deactivating a mailbox ¤ On/Off to Off. Confirm message with if necessary. §Yes§ All SMS messages saved in this mailbox will be deleted. Deactivating PIN protection ¤ Protection to Off. The mailbox PIN is reset to "0000". Changing the name of a mailbox ¢...
  • Page 92: Setting Sms Centre And The Send Line

    SMS (text messages) Setting SMS centre and the send line Entering/changing SMS centre, setting the send line Before applying ..and before deleting preset numbers you should find out about the services and special functions offered by your service provider. ¢...
  • Page 93: Sms On A Pabx

    SMS (text messages) SMS on a PABX You can only receive an SMS when the Calling Line Identification is for- warded to the extension of the PABX (CLIP). The CLIP evaluation of the phone number for the SMS centre takes place in your Gigaset. Depending on your PABX, you may have to add the access code (external line prefix) before the number of the SMS centre.
  • Page 94: Sms Troubleshooting

    SMS (text messages) SMS troubleshooting Error codes when sending E0 Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated. FE Error occurred during SMS transfer. FD Connection to SMS centre failed; see self-help. Self-help with errors The following table lists error situations and possible causes and provides notes on troubleshooting.
  • Page 95: E-Mail Messages

    E-mail messages E-mail messages Your phone will notify you when new e-mail messages have been received on your incoming e-mail server. You can display the text (unstructured) contained in the e-mail messages on the handset. You can set your phone to periodically connect to your incoming e-mail server and check whether you have new e-mail.
  • Page 96 E-mail messages Example display: Inbox Susi Sorglos 15.12.08 12:20 Louise Miller 14.12.08 11:15 Anna Sand 14.12.08 10:45 View Delete 1 E-mail address or name transmitted by the sender (abbreviated if necessary) Bold: New message. All e-mail messages that were not present in the incoming e-mail server when the inbox was last opened are identified as "new".
  • Page 97: Reading E-Mail Messages

    E-mail messages Login failed Error when logging in to the incoming e-mail server. This may have the fol- lowing cause: – Incorrect entries for name of incoming e-mail server, user name and/or password. ¤ £ Check settings ( Page 206). Mailbox settings incomplete Incomplete entries for name of incoming e-mail server, user name and/or password.
  • Page 98: View E-Mail Sender's Address

    E-mail messages View e-mail sender's address £ Precondition: You have opened the e-mail message to read ( Page 95). Press the display key. §Options§ From Select and press §OK§ The sender's e-mail address is displayed in full (if necessary over several lines). ”...
  • Page 99: Messenger

    Messenger Messenger The messenger on your phone makes instant messaging possible (immediate message transfer, chatting). The phone supports the XMPP messenger (Jabber). Instant messaging refers to communication between "friends" on the Internet. Subscribers exchange short messages, which are forwarded immediately. This gives rise to a flowing "conversation"...
  • Page 100: Establishing A Connection, Going Online

    Messenger Please note If your instant messaging provider doesn't support the phone's messenger cli- ent, then you can open an account with an open Jabber server and use the Web configurator to enter its address in your phone. Many of these Jabber servers offer gateways to other messenger servers (e.g.
  • Page 101: Changing/Checking Your Personal Status, Going Offline

    Messenger Please note You can also assign the messenger to one of the display keys on your handset £ Page 147). The connection is established when you press the display key. Lost connection If your phone loses its connection to the messenger server, the display key f will flash on the handset that had been connected to the messenger.
  • Page 102 Messenger Please note All status settings apart from only inform other buddies about your Offline communication status. Whether this information is passed on to your buddies depends on the provider. Changing status ¢ ¢ ¢ ¢ î Messenger User Status Change Status ‰...
  • Page 103: Opening The Buddy List

    Messenger Opening the buddy list Precondition: You are and have already created a buddy list (using the Online PC) on your provider's messenger server. ¢ ¢ ¢ î Messenger Buddies Only the first 20 (maximum) buddies on the buddy list will be read by the mes- senger server and displayed on the handset.
  • Page 104 Messenger Changes in the status of buddies You have opened the buddy list and one of the buddies changes their status. The following distinctions are made: A buddy changes to status Online Ready for chat: You are informed via a message on the display. The buddy list is updated. In the event of another status change, the buddy list is updated.
  • Page 105: Receiving Messages

    Messenger Receiving messages Precondition: You are online. £ Newly arrived buddy or info messages ( Page 104) are indicated by a flash- ing message key f and a beep, even if you are in a messenger menu or text editor. The messages are stored in the list.
  • Page 106 Messenger Message types In instant messaging, a distinction is made between the following types of message: Buddy messages are the "instant messages" you receive from other buddies. You can answer the messages. Info messages are special information from the provider. They are for- warded to you, but you cannot reply to them.
  • Page 107: Writing And Sending Messages

    Messenger Writing and sending messages Precondition: You are reading a buddy's message and press the display key §Answer§ You have pressed the display key in the buddy list or the buddy profiles. §Chat§ A text editor is opened. ¤ Use the handset keys to enter a message (max. 612 characters). ¤...
  • Page 108: Calling A Buddy

    Messenger Calling a buddy You can call a buddy directly. Precondition: The messenger server supports calls using vCard and your buddy's vCard contains a phone number. Preconditions: You have opened the buddy list and selected a buddy You have opened a buddy's profile You have opened the Messenger: list and selected a buddy...
  • Page 109: Self-Help With Errors

    Messenger Self-help with errors While establishing a connection to the messenger server, during connection and when sending messages the following errors may occur. What to do when the connection is lost If the connection to the messenger server is interrupted, an appropriate mes- sage is shown in the display.
  • Page 110: Info Center - With The Handset Always Online

    Info Center – with the handset always online Info Center – with the handset always online You can use your handset to retrieve online content from the Internet, i.e. request info services that are provided specifically for the handset. The info services available are constantly updated. A preselection has already been made for your handset, but you can change these settings and add new services.
  • Page 111: Registration For Personalised Info Services

    Info Center – with the handset always online Messages when loading requested information The information is loaded from the Internet. Wait a few seconds until the infor- mation is displayed. The display shows Please wait. If the information for an info service cannot be displayed, one of the following messages appears: Requested page can’t be reached.
  • Page 112: Operating The Info Center

    Info Center – with the handset always online Please note Please remember that registration data is case sensitive. To enter text £ Page 232. Operating the Info Center Depending on the type of info service requested, you can carry out the follow- ing actions: Scrolling within an info service ¤...
  • Page 113 Info Center – with the handset always online appears first in the display, in which case you must first confirm the number before it is dialled. Example: Dial Number 12345678 ¤ If you press , the number is dialled. §Yes§ ¤...
  • Page 114: Displaying Information From The Internet As A Screensaver

    Info Center – with the handset always online Displaying information from the Internet as a screensaver You can configure your handset to display a customised information feed (e.g. weather reports, newsfeeds) in the device's idle display. To do this, you must switch on the screensaver Clock on your handset £...
  • Page 115: Operating The Base Station Answering Machine

    Operating the base station answering machine Operating the base station answering machine You can operate the answering machine that is integrated in the base station via the handset or via remote operation (other phone/mobile phone). You can record your own announcement message or advisory message via the handset. Please note Connections to the answering machine (internal and external) are not estab- lished using broadband.
  • Page 116: Operation Via The Handset

    Operating the base station answering machine Operation via the handset The handset loudspeaker activates automatically if you receive an acoustic prompt or message while operating. You can switch it off with the speaker key Activating/deactivating the answering machine ¢ ¢ ¢...
  • Page 117 Operating the base station answering machine ¤ Change multiple line input: From Enter hours/minutes for the start of the period in 4-digit format. Until Enter hours/minutes for the end of the period in 4-digit format. Activation Select or Off. ¤ Save changes with §Save§...
  • Page 118 Operating the base station answering machine If an external call is received during a recording for one of the handset's receive numbers, the recording is interrupted and the call is signalled on the handset. Playing back announcements ¢ ¢ ¢ ¢...
  • Page 119 Operating the base station answering machine If there are new messages, playback begins with the first new message. If the message has been saved with the date and time, you will hear an appropriate announcement before playback begins. All messages are played back irrespec- tive of the receive number.
  • Page 120 Operating the base station answering machine Deleting messages You can either delete all old messages together or individually. Deleting all old messages During playback or pause: Press the display key. §Options§ Del All Old Msgs Select and press §OK§ Press the display key to confirm the prompt. §Yes§...
  • Page 121: Activating/Deactivating Call Screening

    Operating the base station answering machine Activating/deactivating two-way record You can record an external call with the answering machine. Precondition: You are conducting an external call. At least one of the handset's send/receive numbers is assigned to the answering machine as a receive £...
  • Page 122: Setting Up The Answering Machine

    Operating the base station answering machine Setting up the answering machine The answering machine has already been preset at the factory. Make individual settings using the handset. Ring delay/cost saving function for remote operation You can set when you want the answering machine to accept a call. The options are: delay, after and the cost-saving set-...
  • Page 123: Configuring The Answering Machine For Fast Access

    Operating the base station answering machine Configuring the answering machine for fast access You can assign the local answering machine or one of your network mailboxes £ to key for fast access ( Page 124). This setting is handset-specific. Configuring the local answering machine for fast access Precondition: At least one of your handset's send/receive numbers matches a receive number of the answering machine.
  • Page 124 Operating the base station answering machine You can control message playback by means of the keypad. Please note The answering machine will terminate the connection under the following circumstances: An incorrect system PIN has been entered. There are no messages in the answering machine. After the remaining memory has been specified.
  • Page 125: Using The Network Mailbox

    Using the network mailbox Using the network mailbox Some fixed network providers and VoIP providers offer answering machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.
  • Page 126: Configuring The (Network) Mailbox For Fast Access

    Using the network mailbox Please note For information on how to activate and deactivate network mailboxes via the £ Web configurator and to change their assigned numbers, Page 200. Configuring the (network) mailbox for fast access You can use fast access to make direct calls to a network mailbox or the inte- grated answering machine on the base station.
  • Page 127: Listening To Messages On The Network Mailbox

    Using the network mailbox Calling the network mailbox Press and hold. If you have set a network mailbox for fast access you will be connected straight to this network mailbox. If necessary, press the speaker key. You will hear the network mailbox announcement. If you have set the integrated answering machine on the base station for fast £...
  • Page 128 Using the network mailbox Displaying new messages in the handset's idle status If a new message is present on one of the network mailboxes to which the handset is allocated via its receive number, or there is a new message on the integrated answering machine, the Ã...
  • Page 129: Eco Dect: Reducing The Power Consumption And Transmission Power Of The Base Station

    ECO DECT: reducing the power consumption and transmission power of the base station ECO DECT: reducing the power consumption and transmission power of the base station The base station of your phone is an ECO DECT base station, this means that: The base station uses less power because it is equipped with a power-saving mains adaptor.
  • Page 130: Setting An Appointment (Calendar)

    Setting an appointment (calendar) Setting an appointment (calendar) You can use your handset to remind yourself of up to 30 appointments. £ Anniversaries entered in the directory ( Page 76) are automatically recorded in the calendar. Saving an appointment If you have already saved 30 appointments, you must first delete an existing appointment.
  • Page 131: Managing Appointments

    Setting an appointment (calendar) Managing appointments ¢ ç or v. Days Select the day in the graphical calendar and press §OK§ on which appointments have already been saved are highlighted in black in the calendar. Select appointment for the day. Open menu.
  • Page 132: Displaying Missed Appointments, Anniversaries

    Setting an appointment (calendar) Displaying missed appointments, anniversaries £ Missed appointments/anniversaries ( Page 76) are displayed in the Missed Appts. list if: You do not accept an appointment/anniversary. The appointment/anniversary was signalled during a phone call. The handset is deactivated at the time of the appointment/anniversary. Automatic redial was activated at the time of an appointment/anniversary £...
  • Page 133: Setting The Alarm Clock

    Setting the alarm clock Setting the alarm clock £ Precondition: The date and time have already been set ( Page 16). Activating/deactivating the alarm clock and setting the wake-up time ¢ ì ¤ Change multiple line input: Activation Select or Off. Time Enter the wake-up time in 4-digit format.
  • Page 134: Using Several Handsets

    Page 193. Registering another Gigaset S68H handset on the Gigaset S685 IP Before you can use your handset, you must register it to the base station. You must initiate handset registration on the handset and on the base station.
  • Page 135: De-Registering Handsets

    The handset with the internal number 6 is being used: the handset you wish to register cannot be registered. Registering other handsets on the Gigaset S685 IP You can register other Gigaset handsets and handsets for other devices with GAP functionality as follows.
  • Page 136: Locating A Handset ("Paging")

    Using several handsets Locating a handset ("paging") You can locate your handset using the base station. ¤ £ Briefly press the registration/paging key on the base station ( Page ¤ All handsets will ring at the same time ("paging"), even if the ringers are switched off.
  • Page 137: Changing The Name Of A Handset

    Using several handsets Changing the name of a handset The names "INT "INT 2" etc. are assigned automatically at registration. You 1", can change these names. The changed name is displayed in every handset's list. Open the list of handsets. Your own handset is indicated by <. Select handset.
  • Page 138 Using several handsets Transferring a call to another handset You can forward (connect) an external call, made via the fixed line network or VoIP, to another handset. Open the list of handsets. The external participant hears hold music if activated £...
  • Page 139 Using several handsets Accepting/rejecting call waiting during an internal call If you receive an external call during an internal call, you will hear the call waiting tone (short tone). With Calling Line Identification, the caller's number will appear in the display. Ending an internal call, accepting an external call Press the display key.
  • Page 140: Using A Handset As A Room Monitor

    Using a handset as a room monitor Using a handset as a room monitor If the room monitor is activated, a previously stored destination number is called as soon as a set noise level is reached in the room. You can save an internal or external number in your handset as the destination number.
  • Page 141 Using a handset as a room monitor Level Set noise level sensitivity (Low or High). ¤ Press the display key to save the changes. §Save§ The function is now activated. You can use the display key to switch directly to the baby alarm settings. §Options§...
  • Page 142: Gigaset S68H Handset: Using Bluetooth Devices

    Gigaset S68H handset: using Bluetooth devices Gigaset S68H handset: using Bluetooth devices Your Gigaset S68H handset can communicate wirelessly via Bluetooth™ with other devices using this technology. Before you can use your Bluetooth devices, you must first activate Bluetooth and then register the devices to the handset. You can register 1 Bluetooth headset to the handset.
  • Page 143: Registering Bluetooth Devices

    Gigaset S68H handset: using Bluetooth devices Registering Bluetooth devices The distance between the handset in Bluetooth mode and the activated Blue- tooth device (headset or data device) should be no more than 10 m. Please note If you register a headset, any headset that is already registered will be over- written.
  • Page 144: Editing The List Of Known (Trusted) Devices

    Gigaset S68H handset: using Bluetooth devices Editing the list of known (trusted) devices Opening the list ¢ ¢ ¢ ¢ í Data Transfer Bluetooth Known Devices A corresponding icon appears next to each device name in the list displayed: Icon Meaning ô...
  • Page 145: Rejecting/Accepting An Unregistered Bluetooth Device

    Gigaset S68H handset: using Bluetooth devices Rejecting/accepting an unregistered Bluetooth device If a Bluetooth device that is not registered in the list of known devices tries to connect with the handset, you will be prompted on the display to enter the PIN for the Bluetooth device (bonding).
  • Page 146: Handset Settings

    Handset settings Handset settings Your handset is preconfigured, but you can change the settings to suit your individual requirements. Changing the display language You can view the display texts in different languages. ¢ ¢ ¢ Ð Handset Language ‰ The current language is indicated by Select a language and press §OK§...
  • Page 147: Setting The Display

    Handset settings Setting the display You have a choice of four colour schemes and several different contrasts. ¢ ¢ Ð Display Colour Scheme Select and press §OK§ ‰ Select a colour scheme and press = current colour). §OK§ Press briefly. Scroll to the line.
  • Page 148: Setting The Display Backlight

    Handset settings Please note You have set the screensaver on your handset to and have activated Clock £ the display of info services via the Web configurator ( Page 207), £ the display backlight in idle status is deactivated ( Setting the display £...
  • Page 149: Quick Access To Functions And Numbers

    Handset settings Quick access to functions and numbers You can assign the left display key and each of the digit keys Q and 2 to O to number or a function. The right display key has a function pre-selected by default. You can change the assignment. The number is then dialled or the function started by simply pressing a key.
  • Page 150 Handset settings Bluetooth §Bluetooth§ (Gigaset S68H only) Assign the Bluetooth menu to a key: ¢ ¢ ¢ í Data Transfer Bluetooth E-mail §EMail§ Opens the e-mail submenu for receiving and reading e-mail notifications £ Page 93): ¢ î E-mail Messenger §Messgr.§...
  • Page 151: Activating/Deactivating Auto Answer

    Handset settings Activating/deactivating auto answer If you activate this function, when you receive a call you can simply lift the handset out of the charging cradle without having to press the talk key c. ¢ ¢ Ð Handset Auto Answer ‰...
  • Page 152: Changing Ringers

    Handset settings Changing ringers Volume: You can choose between five volumes (1–5; e.g. volume 2 = ˆ) and the "crescendo" ring (6; volume increases with each ring = ‰). Ringers: You can select various ringers, melodies or any sound from the resource £...
  • Page 153: Activating/Deactivating Advisory Tones

    Handset settings Activating/deactivating the ringer You can deactivate the ringer on your handset before you answer a call or when the handset is in idle status; the ringer can be deactivated permanently or just for the current call. The ringer cannot be re-activated while an external call is in progress.
  • Page 154: Resource Directory

    Handset settings ¤ Change multiple line input: Key Tones Select or Off. Confirm. Select or Off. Battery Select On, Call. The battery warning tone is only activated/deacti- vated and only sounds during a call. ¤ Press the display key to save the changes. §Save§...
  • Page 155 Handset settings Playing back sounds/viewing caller pictures ¢ ¢ Ï Screensavers / Caller Pictures / Sounds (select entry) Press the display key. Sounds are played back or pictures are dis- §Play§ §View§ played. Press the q key to switch between entries. ”...
  • Page 156: Setting Your Own Area Code

    Handset settings Setting your own area code In order to transfer phone numbers via Bluetooth connections to the phone (Gigaset S68H handset) and to correctly manage entries in your directory, it is essential that your area code (international and local area code) is saved on the phone.
  • Page 157: Setting The Base Station Via The Handset

    Setting the base station via the handset Setting the base station via the handset The base station settings are carried out using a registered Gigaset S68H hand- set. Protecting against unauthorised access Protect the system settings of the base station with a PIN known only to your- self.
  • Page 158: Restoring The Base Station To The Factory Settings

    Setting the base station via the handset Restoring the base station to the factory settings Resetting the base station via the menu Each individual setting is reset, in particular: VoIP settings such as VoIP provider and account data and DTMF settings £...
  • Page 159: Activating/Deactivating Music On Hold

    Setting the base station via the handset Activating/deactivating music on hold ¢ ¢ Ð Base Music on hold Select and press to activate or deactivate music on hold §OK§ ‰ = on). Activating/deactivating repeater mode With a repeater you can increase the range and reception strength of your base station.
  • Page 160: Updating The Base Station Firmware

    Setting the base station via the handset Updating the base station firmware If necessary, you can update your base station firmware. The firmware update is downloaded directly from the Internet by default. The relevant Web page is preconfigured in your phone. Precondition: The base station is in idle status, i.e.: No calls are being made via the fixed line network or VoIP.
  • Page 161: Making Voip Settings

    Making VoIP settings Making VoIP settings In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Gigaset configuration server and store them on your phone.
  • Page 162 Making VoIP settings If only one provider is available, the countries and providers lists are not dis- played. Only the name of this provider will then appear in the display. To start the download, confirm with §OK§ ú If your VoIP provider is not included in the list, you need to enter or adjust the general VoIP settings manually via your phone's Web configurator, £...
  • Page 163: Setting The Phone's Ip Address In Lan

    Making VoIP settings Setting the phone's IP address in LAN The base station requires an IP address in order to be "recognised" by the LAN. The IP address can be assigned to the base station automatically (by the router) or manually. If performed dynamically, the router's DHCP server automatically assigns the base station an IP address.
  • Page 164: Activating/Deactivating The Display Of Voip Status Messages

    Making VoIP settings Subnet Mask: = Dynamic: IP Address Type The subnet mask that is currently assigned to the base station will be dis- played. It cannot be amended. IP Address Type = Static: Enter the subnet mask to be assigned to the base station (overwriting the current settings).
  • Page 165: Checking The Base Station Mac Address

    Making VoIP settings Checking the base station MAC address Depending on your network configuration, you may have to enter your base station MAC address, for example, into your router's access control list. You can check your base station MAC address: v N 5 O M 5 The base station MAC address is displayed.
  • Page 166: Operating The Base Station On The Pabx

    Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only concern fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
  • Page 167: Setting Pauses

    Operating the base station on the PABX Setting pauses Changing pause after line seizure You can set the length of the pause inserted between pressing the talk key c and sending the phone number. v N 5 O L Enter a number for the length of the pause (1 = 1 sec.;...
  • Page 168: Web Configurator - Setting The Phone Using A Pc

    Web configurator – setting the phone using a PC Web configurator – setting the phone using a PC The Web configurator is the Web interface for your phone. It allows you to select the settings for your phone's base station via your PC's Web browser. The Web configurator on your phone provides you with the following options: Configure your phone access to the local network (IP address, gateway to the Internet).
  • Page 169: Connecting The Pc With The Telephone's Web Configurator

    Web configurator – setting the phone using a PC Connecting the PC with the telephone's Web configurator Precondition: The settings of an available firewall installed on your PC allow the PC and phone to communicate with each other. There are two ways of connecting your PC to the base station Web configurator: via the (local) IP address of the base station via Gigaset config Establishing a connection via the IP address:...
  • Page 170: Logging In, Setting The Web Configurator Language

    Web configurator – setting the phone using a PC Please note The connection between the PC and the Web configurator is a local connec- tion (LAN connection). The Internet is only accessed to establish the connec- tion. Logging in, setting the Web configurator language Once you have successfully established the connection, the Login Web page...
  • Page 171: Logging Off

    Web configurator – setting the phone using a PC Logging off £ In the menu bar ( Page 170) at the top right of every Web page in the Web configurator, you will see the Log Off command. Select Log Off to log off from the Web configurator.
  • Page 172: Menu Bar

    Web configurator – setting the phone using a PC Menu bar In the menu bar, the Web configurator menus are displayed in the form of tab pages. The following menus are available: The start screen is opened once you have registered with the Web configurator. Home It contains information on the Web configurator functions.
  • Page 173: Working Area

    Web configurator – setting the phone using a PC Working area Depending on the function selected, information or dialogue boxes are dis- played in the working area, which allow you to make or change your phone set- tings. Making changes Adjust the settings for entry fields, lists or options.
  • Page 174: Buttons

    Web configurator – setting the phone using a PC Applying changes As soon as you have made your change on a page, activate the new setting on the phone by selecting Set. If your input in a field does not comply with the rules for this field, an appropri- ate error message will be displayed.
  • Page 175: Setting Phone With Web Configurator

    Web configurator – setting the phone using a PC Setting phone with Web configurator You can make the following settings using the Web configurator: £ Connect your phone to the local network ( Page 174). Configuration for telephony: – Enter settings for the VoIP provider and configuring or activating/deacti- £...
  • Page 176: Ip Configuration

    Web configurator – setting the phone using a PC IP Configuration Assigning the IP address Select the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individ- £...
  • Page 177 Web configurator – setting the phone using a PC Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.
  • Page 178 Web configurator – setting the phone using a PC Entering an HTTP proxy server (only when connected to an internal company network) Direct connections between network participants and the Internet are often not permitted within internal company or organisation networks (intranet). In such cases, all HTTP calls from the network are "transferred"...
  • Page 179: Configuring Telephone Connections

    Web configurator – setting the phone using a PC Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number.
  • Page 180 Web configurator – setting the phone using a PC Line suffix that you have to add to the phone number of an outgoing call to Suffix allow the account assigned to the suffix to be used as the sending account. Example If you dial 123456765#1, the connection will be made and billed through the first VoIP account, regardless of the VoIP number you have assigned to your...
  • Page 181 Web configurator – setting the phone using a PC Configuring the VoIP connection ¤ ¢ ¢ Open the following Web page: Settings Telephony Connections. ¤ Select the Edit button next to the VoIP connection that you want to configure or the configuration you wish to change. This will open a Web page where you can make the settings that your phone needs to access your provider's VoIP server.
  • Page 182 Web configurator – setting the phone using a PC Area: Auto Configuration The entire configuration process or a large part of the configuration for a VoIP connection is automated for many VoIP providers. You can download the nec- essary VoIP access data to your phone from the Internet. You have the following options: Fully automated configuration Preconditions:...
  • Page 183 Web configurator – setting the phone using a PC Please note If you select the Select VoIP Provider button, any changes that have been made to the Web page will be saved and checked. Values may need to be corrected before the operation is started.
  • Page 184 Web configurator – setting the phone using a PC Authentication password Enter the password that you have agreed with your VoIP provider in the Authen- tication password field (maximum 32 characters). The phone needs the pass- word when registering with the SIP proxy/registrar server. Enter the caller ID for your VoIP provider account (maximum 32 characters).
  • Page 185 Web configurator – setting the phone using a PC Registrar server port Enter the communication port used in the registrar. It is mainly port 5060 that is used. Registration refresh time Enter the time intervals (in seconds) at which the phone should repeat the reg- istration with the VoIP server (SIP proxy) (a request will be sent to establish a session).
  • Page 186 Web configurator – setting the phone using a PC STUN enabled Select if you want your phone to use STUN as soon as it is used on a router with asymmetric NAT. STUN server Enter the (fully-qualified) DNS name or the IP address of the STUN server on the Internet (maximum 74 characters).
  • Page 187 Web configurator – setting the phone using a PC Outbound proxy Enter the (fully qualified) DNS name or the IP address of your provider's out- bound proxy (maximum 74 characters). Please note With many providers, the outbound proxy is identical to the SIP proxy. Outbound proxy port Enter the number of the communication port used by the outbound proxy.
  • Page 188 Web configurator – setting the phone using a PC Configuring the fixed line connection You can assign a name to your fixed line connection. This name is used to dis- play the connection on the handset and the Web configurator interface, e.g. £...
  • Page 189: Optimising Voice Quality For Voip Connections

    Web configurator – setting the phone using a PC STUN enabled Click to deactivate STUN. Select if you want your phone to use STUN. ¤ Select to save the changes. Optimising voice quality for VoIP connections You can make general and connection-specific settings to improve the voice quality for VoIP telephony.
  • Page 190 Web configurator – setting the phone using a PC Area: Settings for Bandwidth The settings in this area influence all VoIP connections (VoIP phone numbers). Allow 1 VoIP call only You can usually make two VoIP calls at the same time on your phone. If, how- ever, your DSL connection has a narrow bandwidth, there may be problems if two VoIP calls are made at the same time.
  • Page 191 Web configurator – setting the phone using a PC Area: Settings for Connections In this area you can make specific settings for each of your VoIP phone num- bers. You can make the following settings for each VoIP phone number configured on your phone: Volume for VoIP Calls Depending on the VoIP provider, it is possible that the received voice/earpiece...
  • Page 192 Web configurator – setting the phone using a PC If the phone always starts by trying to establish a broadband connection, put codec at the top of the list. G.722 Selected codecs Please note You should only deactivate codecs (put them in the Available codecs list) if there is a particular reason.
  • Page 193: Setting The Telephone's Default Line

    Web configurator – setting the phone using a PC Voice quality and infrastructure With your Gigaset S685 IP, you have the opportunity to make calls with good voice quality via VoIP. However, your phone's performance with VoIP – and therefore the voice quality –...
  • Page 194: Activating The Fixed Line Network Connection As An Alternative Connection

    Web configurator – setting the phone using a PC Activating the fixed line network connection as an alternative connection You can activate the fixed line network connection on your phone as an alter- native connection. If an attempt to establish a connection via VoIP then fails, an attempt is made automatically to establish the connection via the fixed line network.
  • Page 195: Assigning Send And Receive Numbers To Handsets

    Web configurator – setting the phone using a PC Assigning send and receive numbers to handsets You can assign up to eight phone numbers on your phone: your fixed line net- work number, your number and six VoIP numbers. You can assign as many of these numbers as you like to each handset as receive numbers.
  • Page 196: Assigning Receive Numbers To The Answering Machine

    Web configurator – setting the phone using a PC Please note If a VoIP phone number that has been assigned to a handset as a send number is deleted, the handset will automatically be assigned the first con- figured VoIP phone number. Calls made to a number that is not assigned to a handset as a receive number will not be signalled on any handset.
  • Page 197: Activating Call Forwarding For Voip Connections

    Web configurator – setting the phone using a PC Activating Call Forwarding for VoIP connections You can forward calls to your VoIP numbers and to your number. You can forward calls to your VoIP numbers to any external number (VoIP, fixed line or mobile network number).
  • Page 198: For Voip

    Web configurator – setting the phone using a PC Entering your own area code, activating/deactivating an automatic area code for VoIP On the base station, save the complete code (with international code) for the area in which you are using the phone. For VoIP calls you must generally always dial the area code –...
  • Page 199: Defining Dialling Plans - Cost Control

    Web configurator – setting the phone using a PC Defining dialling plans – cost control You can define dialling plans to reduce costs: You can define the connection (one of your VoIP accounts, the fixed line net- work) through which calls to specific numbers should be made and paid for. If you enter just a few digits (e.g.
  • Page 200 Web configurator – setting the phone using a PC Defining dialling plans ¤ ¢ ¢ Open the following Web page: Settings Telephony Dialling Plans. Area: Dialling Plans Specify dialling plans for your phone. Enter the following information: Phone Number Enter the number or the first digits of the phone number (e.g. an area code) to which the dialling plan should apply (max.
  • Page 201 Web configurator – setting the phone using a PC Example You want to block your phone for all 09 numbers. Dialling plan: Phone Number = 0190 Connection Type Block All calls to the mobile phone network should be made via your VoIP connec- tion with provider B.
  • Page 202: Activating/Deactivating Network Mailbox, Entering Numbers

    Web configurator – setting the phone using a PC Warning Emergency numbers cannot be dialled if the keypad lock is activated. Before dialling, press and hold the hash key , to release the keypad lock. £ If you have activated an automatic area code ( Page 196) and if no dial- ling plan for emergency numbers is defined, the area code will also be pre-...
  • Page 203: Setting Dtmf Signalling For Voip

    Web configurator – setting the phone using a PC Setting DTMF signalling for VoIP DTMF signalling is required, for example, for querying and controlling certain network mailboxes via digit codes or for remote operation of the local answer- ing machine. To send DTMF signals via VoIP you must first define how key codes should be converted into and sent as DTMF signals: as audible information via the speech channel or as a "SIP Info"...
  • Page 204: Configuring Call Forwarding Via Voip

    Web configurator – setting the phone using a PC Configuring call forwarding via VoIP If you are swapping calls via VoIP connections, you can connect the two exter- nal callers (provider-dependent). You can configure settings for this type of call forwarding.
  • Page 205: Defining Local Communication Ports For Voip

    Web configurator – setting the phone using a PC Defining local communication ports for VoIP Specify which local communication ports (port numbers) the telephone is to use for VoIP telephony. The ports must not be used by any other subscriber in the LAN.
  • Page 206: Saving Messenger Access Data

    Web configurator – setting the phone using a PC The default port number for voice transmission is 5004. Use random ports Enter the port number range from which the SIP port is to be selected. SIP port Specify the lowest port number in the left-hand field and the highest number in the right-hand field (number between 1024 and 49152).
  • Page 207 Web configurator – setting the phone using a PC ¤ In the field, select whether you wish to use the Messenger Account Jabber server or another provider's messenger server (Other). The access data for is already stored in the base station. It is dis- played in server.
  • Page 208: Making E-Mail Settings

    Web configurator – setting the phone using a PC Please note Do not select the option "Create new account". Your Jabber account has already been created in The option "SSL connection" must be deactivated in the Jabber client. ¤...
  • Page 209: Configuring Info Services/Activating Idle Display

    Web configurator – setting the phone using a PC Configuring info services/activating idle display You can configure your handset to display customised text information (e.g. weather reports, news feeds, E-bay messages, traffic reports) in the £ idle display. To do this you must set the Clock on the handset ( Page...
  • Page 210: Changing Internal Handset Numbers And Names

    Web configurator – setting the phone using a PC Changing internal handset numbers and names Each handset is automatically assigned an internal number (1 to 6) and an internal name ("INT 1", "INT 2" etc.) when it registers with the base station £...
  • Page 211: Loading And Deleting Handset Directories To/From The Pc

    Web configurator – setting the phone using a PC Loading and deleting handset directories to/from the PC The Web configurator has the following options for editing the directories of the registered handsets. Store the handset directories on a PC. Entries are stored in vCard format in a vcf file on the PC.
  • Page 212 Web configurator – setting the phone using a PC Loading the directory file from the PC to the handset ¤ In the area, specify the vcf file you want to load Transfer directory to handset on to the handset (complete path name), or select and navigate Browse...
  • Page 213: Activating Voip Status Message Display

    E-mail address Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2008-12-24T11:00). Identification as VIP (X-SIEMENS-VIP:1) Other information that a vCard may contain is not entered into the handset directory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1...
  • Page 214: Starting A Firmware Update

    Web configurator – setting the phone using a PC Starting a firmware update If necessary, you can load updates of the base station firmware onto your phone. The server on which Gigaset Communications makes new firmware versions available for your base station is set by default. The URL of the Internet server is displayed in the field.
  • Page 215: Activating/Deactivating The Automatic Version Check

    Web configurator – setting the phone using a PC Firmware update from local firmware file In exceptional circumstances you may receive, for example, a firmware file from Service that you can upload from your PC to your telephone (e.g. because the firmware update via the Internet did not work).
  • Page 216: Copying The Date/Time From Time Server

    Web configurator – setting the phone using a PC Copying the date/time from time server The date and time are shown in the idle display of registered handsets. They are important, for example, for stating the correct time in the calls list and for the "anniversary", "appointments"...
  • Page 217: Querying The Phone Status

    Web configurator – setting the phone using a PC If you register a new handset on your base station it will assume the time and date of the base station without any additional synchronisation with the time server. Date and time settings are transferred to every handset after synchronisation. Please note The default time server ""...
  • Page 218: Service (Customer Care)

    Service (Customer Care) Service (Customer Care) We offer you support that is fast and tailored to your specific needs! Our Online Support on the Internet can be reached any time from anywhere. It provides you with 24/7 support for all our products. It also provides a list of FAQs and answers plus user guides and current software updates (if available for the product) for you to download.
  • Page 219 Service (Customer Care) Registration or connection problems with a Bluetooth headset. ¥ Reset the Bluetooth headset (see the user guide for your headset). ¥ Delete registration data from the handset when de-registering the device £ Page 142). ¥ £ Repeat the registration process ( Page 141).
  • Page 220 Service (Customer Care) The other party cannot hear you. You have pressed the key (INT) or the display key §Mute§. The handset is "muted". ¥ £ Re-activating the microphone ( Page 52Page 53). When making calls from the fixed line network, the caller's phone number is not £...
  • Page 221 Service (Customer Care) You cannot make calls via VoIP. appears in the display IP configuration error: xxx (xxx = VoIP status code). You are trying to make a call via a VoIP connection that is not properly configured. ¥ Start the Web configurator and check the settings. Possible status codes and their £...
  • Page 222 Service (Customer Care) You cannot listen to or control a network mailbox. VoIP: Your VoIP provider does not support the type of DTMF signalling set up on your phone. ¥ Ask your VoIP provider which signalling it supports and change the settings on your £...
  • Page 223: Voip Status Codes

    Service (Customer Care) VoIP status codes If you have problems with your VoIP connections, activate the Show Stat. on HS £ function ( Page 160, Page 211). You will then receive a VoIP status code that will support you during the problem analysis. Provide the code to the Service department during the problem analysis.
  • Page 224 Service (Customer Care) Status Meaning code 0x407 Proxy authentication required. 0x408 The party cannot be reached (e.g. account has been deleted). 0x410 The requested service is not available from the VoIP provider. 0x413 Message is too long. 0x414 URI is too long. 0x415 Query format is not supported.
  • Page 225 Service (Customer Care) Status Meaning code 0x502 In this case, the receiving device that transmits this error code is a proxy or a gateway and has received an invalid response from its gateway via which this query is to be processed. 0x503 The query can currently not be processed by the receiving device or the proxy because the server is either overloaded or is being serviced.
  • Page 226: Checking Service Information

    Service (Customer Care) Checking service information You may need the service information of your phone (base station and hand- set) for Customer Services. Base station service information Precondition: You are conducting an external call. The connection has been established for at least 8 seconds. ¢...
  • Page 227: Authorisation

    Service (Customer Care) Handset service information When the handset is in idle status: Open the menu by pressing v ¤ Press the following keys one after the other: *#QL# The information displayed on the handset includes: Serial number (IPUI) Number of operating hours Variant (digits 1 to 2), Version of the handset software (digits 3 to 5).
  • Page 228: Guarantee Certificate

    This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom the Guarantee is issued by: Gigaset Communications UK Limited, Faraday House, Sir William Siemens Square, Frimley, Camberley, Surrey, GU16 8QD. Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee.
  • Page 229: Environment

    Environment Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustain- able life resources for humanity.
  • Page 230: Appendix

    Appendix Appendix Care ¤ Wipe down the base station and handset with a damp cloth (no solvents) or an antistatic cloth. Never use a dry cloth as this can cause static. Contact with liquid If the handset should come into contact with liquid: ¤...
  • Page 231: Specifications

    Appendix Specifications Recommended batteries Technology: Nickel-metal-hydride (NiMH) Size: AAA (Micro, HR03) Voltage: 1.2 V Capacity: 600–1200 mAh We recommend the following battery types, because these are the only ones that guarantee the specified operating times, full functionality and long service life: Sanyo NiMH 800 GP 850 mAh...
  • Page 232 Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the bat- teries and the way they are used. (All times are maximum possible times and apply when the display backlight is switched off). Capacity (mAh) 1000 1200...
  • Page 233 Appendix General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880–11900 MHz Duplex method Time multiplex, 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Language code 32 kbit/s Transmission power 10 mW, average power per channel Range...
  • Page 234: Writing And Editing Text

    Appendix Writing and editing text The following rules apply when writing text: Control the cursor with u v t s. Characters are inserted to the left of the cursor. Press the star key * to display the table of special characters. £...
  • Page 235 Appendix Standard characters ä á à â ã ç ë é è ê ï í ì î ö ñ ó ò ô õ ß ü ú ù û ÿ ý æ ø å 1) Space 2) Line break When you press and hold a key, the characters of the corresponding key are dis- played in the bottom display line and marked one after another.
  • Page 236 Appendix Writing a text/name (with predictive text) The EATONI predictive text function helps you when you are writing messenger messages and SMS. Each key between Q and O is assigned several letters and characters £ special characters, Page 232). These appear in a selection line immedi- ately under the text panel (over the display keys) as soon as you press a key.
  • Page 237 Appendix Activating/deactivating predictive text ¤ £ You are writing an SMS ( Page 81) or a messenger message £ Page 105). © §Options§ Press the display key. Predictive Text ‰ Select and press = on). §OK§ Press the end call key briefly to return to the text field. Enter the text.
  • Page 238: Additional Functions Via The Pc Interface

    Appendix Additional functions via the PC interface You can connect your Gigaset S68H handset to your computer using Bluetooth £ Page 140). The computer must be equipped with a suitable dongle. Your handset can communicate with a computer using the Gigaset QuickSync program (free download at
  • Page 239: Gigaset S685 Ip - Free Software

    Appendix Gigaset S685 IP – free software Your Gigaset S685 IP's firmware includes free software that is licensed under the GNU Lesser General Public License. This free software was developed by a third party and is protected by copyright. You will find the licence text in its original English version on the pages that follow.
  • Page 240 Appendix GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 241 Appendix We call this license the "Lesser" General Public License because it does Less to protect the user's freedom than the ordinary General Public License. It also provides other free soft- ware developers Less of an advantage over competing non-free programs. These disad- vantages are the reason we use the ordinary General Public License for many libraries.
  • Page 242 Appendix 2. You may modify your copy or copies of the Library or any portion of it, thus forming a work based on the Library, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) The modified work must itself be a software library.
  • Page 243 Appendix However, linking a "work that uses the Library" with the Library creates an executable that is a derivative of the Library (because it contains portions of the Library), rather than a "work that uses the library". The executable is therefore covered by this License. Section 6 states terms for distribution of such executables.
  • Page 244 Appendix It may happen that this requirement contradicts the license restrictions of other proprie- tary libraries that do not normally accompany the operating system. Such a contradiction means you cannot use both them and the Library together in an executable that you dis- tribute.
  • Page 245 Appendix 12. If the distribution and/or use of the Library is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Library under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
  • Page 246 Appendix How to Apply These Terms to Your New Libraries If you develop a new library, and you want it to be of the greatest possible use to the public, we recommend making it free software that everyone can redistribute and change.
  • Page 247: Accessories

    Accessories Accessories Gigaset handsets Upgrade your Gigaset to a cordless PABX: Gigaset S67H or S68H handset HDSP ready Illuminated graphic colour display (65k colours) Illuminated keypad Speaker mode Polyphonic ringers Directory for around 250 entries Picture CLIP SMS (precondition: CLIP must be enabled) Headset socket Bluetooth (Gigaset S68H only) Room monitor...
  • Page 248 Accessories Gigaset A58H handset Illuminated graphic display Illuminated keypad Speaker mode Polyphonic ringers Directory for around 150 entries SMS (precondition: CLIP must be enabled) Gigaset S45 handset Illuminated colour display (4096 colours) Illuminated keypad Speaker mode Polyphonic ringers Directory for around 150 entries SMS (precondition: CLIP must be enabled) Headset socket Room monitor...
  • Page 249 Accessories Gigaset repeater The Gigaset repeater can be used to increase the reception range of your Gigaset handset to the base station. Gigaset HC450 – door intercom for cordless phones Use the intercom from your cordless phone – no need for a fixed home phone Intuitive user functions using the display keys (open door, switch on entry light) Simple to configure using the handset menu...
  • Page 250: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
  • Page 251 Glossary Call forwarding (call divert) = CF Automatic forwarding (CF) of a call to a different telephone number. There are three kinds of call forwarding: – CFU, Call Forwarding Unconditional – CFB, Call Forwarding Busy – CFNR, Call Forwarding No Reply Call swapping Call swapping allows you to switch between two callers or between a confer- ence call and an individual caller without allowing the waiting caller to listen to...
  • Page 252 Glossary COLP/COLR Connected Line Identification Presentation/Restriction Service characteristic of a VoIP connection for outgoing calls. COLP displays the phone number accepting the call on the calling party's dis- play unit. The number of the party accepting the call is different to the dialled number, e.g.
  • Page 253 Glossary Domain Name System Hierarchical system that permits the assignment of IP addresses Domain names that are easier to note. This assignment has to be managed by a local DNS server in each (W)LAN. The local DNS server determines the IP address, if necessary by enquiring about superordinate DNS servers and other local DNS servers on the Internet.
  • Page 254 Glossary Explicit Call Transfer Participant A calls participant B. The participant puts the connection on hold and calls participant C. Rather than connect everyone in a three-party confer- ence, A now transfers participant B to C and hangs up. EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data (e.g.
  • Page 255 Glossary G.711 a law, G.711 µ law Standard for a Codec. G.711 delivers a very good voice quality that corresponds to that in the ISDN fixed line. As there is little compression, the necessary bandwidth is around 64 kbit/s per voice connection, but the delay caused by coding/decoding is only approx.
  • Page 256 Glossary Headset Combination of microphone and headphone. A headset makes using speaker mode more convenient. There are headsets available that can be connected to the handset by a cable. HTTP proxy Server via which the Network subscribers can process their Internet traffic. Uses one Infrastructure network to connect several...
  • Page 257 Glossary A unique address for a network component within a network based on the TCP/ IP address IP protocols (e.g. LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. assigns the corresponding IP address to the domain name.
  • Page 258 Glossary Maximum Receive Unit Defines the maximum user data volume within a data packet. Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the net- work at a time. Music on hold Music that is played while you are on a Consultation call Call swapping.
  • Page 259 Glossary Paging (handset search) A base station function to locate registered handsets. The base station estab- lishes a connection to every registered handset. The handsets start to ring. Paging is activated by briefly pressing the key on the base station and is deac- tivated by briefly pressing the same key again.
  • Page 260 Glossary Quality of Service (QoS) Describes the Quality of Service in communication networks. Differentiations are made between various Quality of Service classes. QoS influences the flow of data packets on the Internet, e.g. by prioritising data packets, reserving bandwidth and data packet optimisation. In VoIP networks, QoS influences the voice quality.
  • Page 261 Glossary Ringback when the call is not answered = CCNR (Completion of Calls on No Reply). If a participant does not respond when called, a caller can arrange an automatic ringback. As soon as the desti- nation phone has completed a call and is free again, the caller is rung back. This feature must be supported by the exchange.
  • Page 262 Glossary Subnet mask IP addresses consist of a fixed network number and a variable subscriber number. The network number is identical for all Network subscribers. The size of the network number part is determined in the subnet mask. In the subnet mask, for example, the first three parts of the IP address are the network number and the last part the subscriber number.
  • Page 263 Glossary Universal Resource Locator Globally unique address of a domain on the Internet. A URL is a subtype of URI. URLs identify a resource by its location on the Internet. For historical reasons the term is often used as a synonym for URI. User identification.
  • Page 264 Index Index deleting messages ... . playing back messages ..recording announcement/ notification ....remote operation Access code (PABX) .
  • Page 265 Index connecting with mains power supply ....Calendar ..... connecting with router .
  • Page 266 Index Calling Configuration anonymously via PC ........entering IP address VoIP connection (automatic) .
  • Page 267 Index Differentiated Service Code Point . . . Digit key Data packets, fragmentation ..assigning a number/function ..Data server for firmware update ..Digital Subscriber Line ... Date Digital Subscriber Line set manually...
  • Page 268 Index pause ..........DNS server user data (VoIP), with handset .
  • Page 269 Index display lighting ....earpiece volume ... . . G.711 µ law ....idle status .
  • Page 270 Index Info Center ....Info messages (messenger) ..Key 1 (fast access) ... . Info services (SMS) .
  • Page 271 Index Local Area Network playback via remote operation ....Local communication ports playing (network mailbox) ... . . Local IP address playing back (ans.
  • Page 272 Index Opening/closing the battery cover . . . Operating times of the handset ..Name Operation (preparing to use the changing name of the phone) ....handset .
  • Page 273 Index POP3 server Redial ......... . . Port Registering .
  • Page 274 Index notification number ... . notification type ....Safety precautions ....PIN protection .
  • Page 275 Index Subnet ..........Subnet mask .
  • Page 276 Index starting connection assistant connecting with PC ... status codes (table) creating e-mail settings ....withholding phone numbers deactivating VoIP connection .
  • Page 277: Mounting The Charging Cradle To The Wall

    Mounting the charging cradle to the wall Mounting the charging cradle to the wall Mounting the base station to the wall...
  • Page 278 Gigaset Communications GmbH Schlavenhorst 66, D-46395 Bocholt Schlavenhorst 66, D-46395 Bocholt Gigaset Communications GmbH is a licensee of the Siemens trademark Gigaset Communications GmbH is a licensee of the Siemens trademark © Gigaset Communications GmbH 2009 © Gigaset Communications GmbH 2009 All rights reserved.