Honeywell VISTA-128BPEN Installation And Setup Manual page 110

Vista-128BPEN Installation and Setup Guide
Turning the System over to the User
Fully explain the operation of the system to the user by
going over each of its functions, as well as the User
Guide supplied.
In particular, explain the operation of each zone
(entry/exit, perimeter, interior, fire, etc.). Be sure the
user understands how to operate any emergency
feature(s) programmed into the system.
Technical Support:.....................................................1-800-645-7492 (8 a.m.-8 p.m. EST)
World Wide Web Address: .......................................... http:// www.security.honeywell.com
10-4
Contacting Technical Support
PLEASE, before you call Technical Support, be sure
you:
•
READ THE INSTRUCTIONS!
•
Check all wiring connections.
•
Determine that the power supply and/or backup
battery are supplying proper voltages.
•
Verify your programming information where
applicable.
•
Verify that all keypads and devices are addressed
properly.
•
Note the proper model number of this product, and
the version level (if known) along with any
documentation that came with the product.
•
Note your Honeywell customer number and/or
company name.
Having this information handy will make it easier for
us to serve you quickly and effectively.