Diagnostics Mode - SpectraLink NetLink e340 Configuration And Administration Manual

SpectraLink Corporation
Solving Coverage Issues
Coverage issues are best resolved by adding and/or relocating access points.
Overlap issues may be resolved by reassigning channels to the access points or by
relocating the access points. See the Troubleshooting section Access Point Problems for
more information.
9.2

Diagnostics Mode

The Diagnostics Mode is used to evaluate the overall quality of the link between the
handset, AP, and infrastructure side equipment, such as Call Agent, NetLink SVP
Server, and gateways. Unlike Site Survey, the Diagnostics Mode is used while the
functional code is running, and during a call.
When
Diagnostics Mode
diagnostic screens any time it is active (in a call).
The display of information is instigated by pressing the
diagnostic counters listed below can be shown at a time. Pressing the
multiple times will cycle through the various counters and the normal off hook (Call
Agent) display. The numeric icon at the top of the display indicates what screen
number is being displayed. For example the first time the
icon is shown, and the first four counters are displayed, the next time it is pressed,
the icon is shown, and the next four counters are displayed, the counters will be
2
cycled through in this fashion until there are no more counters to be displayed. After
all the counters have been displayed, the screen returns to the normal off hook Call
Agent screen.
Note that the normal used of the
enabled.
The information provided by the Diagnostics Mode includes:
Screen 1
• Missed receive packet count since power up (MissedRcvCnt)
• Missed transmit packet count since power up (MissedXmtCnt)
• Receive retry count since power up (RxRetryCount)
• Transmit retry count since power up (TxRetryCount)
PN: 72-1084-02-E.doc
Configuration and Administration—NetLink e340/i640 Wireless Telephone
Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation
is turned on in the Admin menu, the handset can display
key is not available if
MENU
M i s s e d R c v C n t
M i s s e d X m t C n t
R x R e t r y C o u n t
T x R e t r y C o u n t
key. Only four of the
MENU
MENU
key is pressed, the
MENU
Diagnostics Mode
n n n n n
n n n n n
n n n n n
n n n n n
key
1
is
Page 43