SpectraLink NetLink e340 Setup And Administration Manual
Telephony gateway and spectralink radio protocol (srp)
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Summary of Contents for SpectraLink NetLink e340
- Page 1 NetLink e340/i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol (SRP) Setup and Administration Part Number: 72-1065-09 Issue E...
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Page 2: Trademark Information
SpectraLink and shall be neither reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith. -
Page 3: Important Safety Information
Note concerning shielded cable: SpectraLink recommends the use of shielded cable for all external signal connections in order to maintain FCC Part 15 emissions requirements. Note concerning the NetLink Wireless Telephones: This device complies with Part 15 of the FCC Rules. -
Page 4: Fcc Information
If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact SpectraLink Corporation for information on obtaining service or repairs. - Page 5 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Industry Canada (IC) Notice Notice: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).
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Page 6: Table Of Contents
The Admin Menu User-defined Preferences 4. LICENSE MANAGEMENT Requirements Configuration Process 5. TESTING A WIRELESS TELEPHONE 6. CERTIFYING THE NETLINK E340 AND I640 WIRELESS TELEPHONES 26 Site Certification Site Survey Mode Solving Coverage Issues 7. SOFTWARE MAINTENANCE 8. TROUBLESHOOTING Access Point Problems... -
Page 7: About This Document
Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol 1. About This Document This document explains how to configure and maintain the NetLink e340 and i640 Wireless Telephones when used with the NetLink Telephony Gateway. Contacting SpectraLink SpectraLink wants you to have a successful installation. -
Page 8: Netlink Wireless Telephone Overview
NetLink Telephony Gateway and SpectraLink Radio Protocol 2. NetLink Wireless Telephone Overview The NetLink e340 and i640 Wireless Telephones are mobile handsets for workplace telephone systems. The Wireless Telephone operates over an 802.11b (802.11 for FH) wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By... -
Page 9: Quick Start Guide
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Quick Start Guide 1. A wireless LAN must be properly configured and operational through the use of 802.11b wireless access points (APs). 2. A NetLink Telephony Gateway must be available on the network and the handset must be registered to it in order to load the appropriate software into the Wireless Telephones. -
Page 10: The Netlink E340/I640 Wireless Telephone Specifications
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol The NetLink e340/i640 Wireless Telephone Specifications NetLink e340 Wireless Telephone NetLink i640 Wireless Telephone Radio frequency 2.4000 – 2.4835 GHz Transmission type Direct Sequence Spread Spectrum (DSSS) -
Page 11: The Wireless Telephone Display
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol The Wireless Telephone Display See the LinkPlus Interface Guide for your PBX for information about how the Wireless Telephone emulates the features of the PBX utilized at your site. The following general explanations may not apply due to differences in PBX configurations. -
Page 12: Startup Sequence
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Startup Sequence The Wireless Telephone goes through an initialization sequence at startup. The line icons 1-9 display and count down as the Wireless Telephone steps through this sequence. This is usually very rapid. -
Page 13: Wireless Telephone Modes
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Wireless Telephone Modes Standby In the standby mode the Wireless Telephone is waiting for an incoming (on-hook) call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. -
Page 14: Netlink E340 And I640 Wireless Telephone Configuration
3. NetLink e340 and i640 Wireless Telephone Configuration Prior to configuring a NetLink e340 or i640 Wireless Telephone, it must be associated with one and only one line on one of the NetLink Telephony Gateways. Then it must be configured per the instructions in this section. The following instructions assume that the Wireless Telephone has been properly associated with a line on a NetLink Telephony Gateway. - Page 15 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Alphanumeric String Entry 1. Press the first digit/letter. The digit displays. Press the key again to scroll through the letters associated with that key.
- Page 16 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol The following table lists the Admin menu items. Detailed descriptions of each item appear below the table. Admin Menu Items Level Level Level...
- Page 17 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol IP Address Select the setting for IP address configuration: : will use Dynamic Host Configuration Protocol to assign an IP address * Use DHCP each time the Wireless Telephone is turned on.
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Page 18: Restore Defaults
License Management License Management lets you select the VoIP protocol that your site is licensed to download and run. The SpectraLink Radio Protocol (SRP used for the NetLink e340 and i640 Wireless Telephones in a NetLink Telephony Gateway system requires License Management Selection . - Page 19 Cisco FSR without compromising voice quality on Cisco Aironet wireless LAN access points, SpectraLink and Cisco Systems have cooperated to implement the Fast Secure Roaming mechanism. FSR is designed to minimize call interruptions for NetLink Wireless Telephone users as they roam throughout a facility. Existing Aironet 350, 1100 and 1200 APs may require a firmware upgrade to support FSR.
- Page 20 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Admin PW The Admin PW (password) controls access to the administration functions in the Admin menu. The password must be set in each Wireless Telephone for which controlled access is desired.
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Page 21: User-Defined Preferences
NetLink Telephony Gateway and SpectraLink Radio Protocol 3.2 User-defined Preferences The following user-defined preferences are also covered in the NetLink e340 and NetLink i640 Wireless Telephone user guides. The system administrator can refer to this list for more information about customizing Wireless Telephone settings. - Page 22 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol are in a loud environment or you may find it difficult to be heard on your Wireless Telephone. : Displays the IP address currently assigned to the Wireless Telephone.
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Page 23: License Management
The NetLink Wireless Telephone system supports a number of different IP protocol integrations. All NetLink e340 and i640 Wireless Telephones are shipped from SpectraLink with a generic software load that allows them to associate to a wireless LAN and download their functional software from a TFTP server. The Wireless Telephones will not function properly without downloading appropriate software. -
Page 24: Configuration Process
1. Download the latest NetLink Wireless Telephone software from http://www.spectralink.com/service/software.php 2. Place the latest version of the NetLink e340 or i640 Wireless Telephone SRP code on the TFTP Server and ensure the TFTP Server is started. The two files that are needed must be named pd11spc.bin... -
Page 25: Testing A Wireless Telephone
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol 5. Testing a Wireless Telephone Verify proper registration and operation of each Wireless Telephone by performing the following tests on the Wireless Telephone in an active wireless area. -
Page 26: Certifying The Netlink E340 And I640 Wireless Telephones
Note any areas with excessive static or clarity problems and report it to a SpectraLink service engineer. The coverage test will also require you to put the Wireless Telephone in Site Survey mode and walk the entire coverage area to verify all access points. - Page 27 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Detect dBm coverage As you walk the coverage area, the two-line display will show the top four access points that the Wireless Telephone can contact in a code as illustrated below.
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Page 28: Solving Coverage Issues
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Confirm Supported Data Rates Press to toggle to the Detail function. Use this information to confirm signal strength and supported data rates. Full MAC... -
Page 29: Software Maintenance
(for example, downloading updates from a web site). Upgrading Wireless Telephones After software updates are obtained from SpectraLink, they must be transferred to the NetLink Telephony Gateway or other TFTP server. See NetLink Telephony Gateway:... -
Page 30: Troubleshooting
NetLink Telephony Gateway and SpectraLink Radio Protocol 8. Troubleshooting NetLink e340 and i640 Wireless Telephones can exhibit transmission problems in several ways. They can cease functioning properly, display error messages, or display incorrect data. When using and troubleshooting Wireless Telephones, consider the following problem sources to determine the best method of approaching any specific situation. -
Page 31: Infrastructure Problems
SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol access point. See the appropriate LinkPlus Integration Guide or the Configuration Note for the access point in use at the site. Infrastructure Problems Calls ringing on the wrong Wireless Telephone, or multiple Wireless Telephones not working, are likely to be caused by faulty installation. -
Page 32: Wireless Telephone Status Messages
NetLink Telephony Gateway and SpectraLink Radio Protocol Wireless Telephone Status Messages Wireless Telephone status messages provide information about the NetLink e340 and i640 Wireless Telephone's communication with the access point and host telephone system. The following table summarizes the status messages, in alphabetical order. - Page 33 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Message Description Action DHCP Error (1-4) DHCP Error 1 The Wireless Telephone cannot locate a DHCP server. It will try every 4 seconds until a server is located.
- Page 34 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Message Description Action Network Busy All APs are full or busy Try the call again later. No GW Response Wireless Telephone not registered...
- Page 35 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Message Description Action Server Busy Wireless Telephone is attempting to None, the Wireless Telephone will download from a Download Master automatically retry the download that is busy downloading other every few seconds.
- Page 36 SpectraLink Corporation Setup and Administration–NetLink e340 & i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Index Access point Out of range, 30 Coverage, 28 Preferences, user-defined, 21 Coverage test, 26 Push-to-talk, 22 Overlap, 28 Regulatory Domain, 18 Audio problems, 31...
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