Fault Finding - Smartgen HGM6100LT SERIES User Manual

Engine type: GTSC1
NOTE: If there is any question of connection between controller and ECU communication, please feel free to
contact SmartGen service.

14 FAULT FINDING

Symptoms
Controller Inoperative
Genset Stops
Emergency Stop
Low Oil Pressure Alarm (After Crank
Disconnect)
High Temp. Alarm
Disconnect)
Shutdown Alarm During Running
Crank Disconnect Failed
Starter Inoperative
Genset Running While ATS Not
Transfer
RS485 Failure
ECU Communication Fail
EHERNET interface cannot connect
cloud platform
HGM6100LT Genset Controller
Table 42 – Fault Finding
Check starting battery;
Check connections of controller.
Check the DC fuse.
Check if water/cylinder temperature too high.
Check alternator voltage.
Check the DC fuse.
Check if an emergency stop button is fitted; Ensure battery
positive is connected to the emergency stop input.
Check if connection is open circuit.
Check oil pressure sensor and connections.
(After Crank
Check temperature sensor and connections.
Check switch and connections according to information on LCD.
Check configurable inputs.
Check connections of fuel solenoid.
Check starting battery.
Check speed sensor and its connections.
Refer to engine manual.
Check connections of starter;
Check starting battery.
Check ATS;
Check connections between ATS and controller.
Check connections;
Check if COM port is correct;
Check if A and B of RS485 is connected reversely;
Check if PC COM port is damaged;
120Ω resistance between PR485 and AB is Recommended.
Check polarity connections between CAN_H and CAN_L;
Check engine type settings;
Check connections between controller and engine.
Check cloud server's domain name and port number;
Check controller's IP and DNS address.
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2018-10-26
HGM6100LT Series Genset Controller User Manual
Possible Solutions
Version 1.0 Page 45 of 45