Chapter 9: Maintenance - Avaya Vantage K175 Installing And Administering

Chapter 9: Maintenance

Restoring factory settings from the Settings menu
About this task
Use this procedure to remove all user information stored on the device and to restore original
manufacturer settings. This procedure describes how to perform a factory reset from the Settings
menu on the device. You can also perform a factory reset from the boot recovery menus.
Resetting a device removes the following information from the device:
• All administered values
• User-specified data, including information about all accounts
• Device settings
• Application data and settings that were not loaded as part of the device firmware
• Wi-Fi network configuration
To be able to recover settings or data after a factory reset, you must back them up using a
personal third-party account, such as Google
Before you begin
Get the administrator password that is set through ADMIN_PASSWORD or PROCPSWD.
In an IP Office environment, you must set the ADMIN_PASSWORD using the
SET_ADMIN_PASSWORD=x NUSN, where x is the password that is added to the autogenerated
46xxsettings.txt file. For example:
SET_ADMIN_PASSWORD=Avaya@1234
Procedure
1. On the Home screen, tap Applications.
2. Tap Settings.
3. In the upper-right corner of the screen, tap Menu > Admin login, and enter the
administrator password.
4. Tap Backup & reset > Factory data reset.
5. Tap Reset device.
6. Tap Erase everything.
The device restarts. The process takes approximately 20 minutes to complete.
September 2018
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account.
Installing and Administering Avaya Vantage
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