Avaya Vantage K100 User Manual
Avaya Vantage K100 User Manual

Avaya Vantage K100 User Manual

Using the device
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Using the Avaya Vantage
Device
Release 2.0.1
Issue 1
March 2019

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Summary of Contents for Avaya Vantage K100

  • Page 1 ™ Using the Avaya Vantage Device Release 2.0.1 Issue 1 March 2019...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 AC adapters shipped with the equipment or specified by • Increase the separation between the equipment and receiver. Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, • Connect the equipment into an outlet on a circuit different from or fire.
  • Page 5 Android, Google and Google Play are trademarks of Google Inc. Device Usage Consent By using the Avaya device you agree that Avaya, from time to time,may collect network and device data from your device and may use suchdata in order to validate your eligibility to use the device.
  • Page 6: Table Of Contents

    Connecting a wired handset ..................35 Connecting a wireless handset Chapter 5: Login and lock operations.................. 38 ™ ................38 Logging in to and out of Avaya Vantage ™ .................. 39 Locking and unlocking Avaya Vantage ......................... 39 Avaya Smart Lock .....................
  • Page 7 Setting up a screen saver ..................... 50 Turning off the screen saver Chapter 8: Resources......................51 ........................51 Documentation ............. 51 Finding documents on the Avaya Support website ................52 Avaya Documentation Portal navigation ....................53 Viewing Avaya Mentor videos ..........................54 Support ................
  • Page 8: Chapter 1: Introduction

    Chapter 1: Introduction Purpose ™ This document describes how to use the Avaya Vantage device and includes information about the K155, K165, and K175 device variants. This document does not describe how to use ™ ® applications, such as Avaya Vantage Connect or Avaya Equinox .
  • Page 9: Chapter 2: Avaya Vantage Overview

    Android device that combines the advantages of a customizable unified ® communications solution and a fully functional Android device. You can use the Avaya Breeze Client Software Development Kit (SDK) and custom applications to integrate communications into ™...
  • Page 10: Specifications

    • AC power cord for regions • Wireless module for K155 You must order these optional components separately. Specifications ™ The following table provides Avaya Vantage device specifications. Differences between device models are mentioned as applicable. Feature Specifications ™...
  • Page 11 • Hotspot Power • Power over Ethernet EEE 802.3af (Class 3) or 802.3at (Class 4). The following is related to the power allocated from the single USB port on Avaya ™ Vantage - Up to 100mA if using PoE 802.3af.
  • Page 12: Camera Specifications

    Adjustable stand for K165 and K175 that you can use either as a desk stand or a wall-mounted stand. Fixed-angle, detachable stand for K155. Camera specifications ™ The following Avaya Vantage devices include an integrated camera: • K175 • K155 ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 13: Wireless Handset Specifications

    100mA and an 802.3at PoE switch is not available, connect the device to an external AC adapter. Wireless handset specifications ™ A wired or wireless handset can optionally be used with Avaya Vantage . The following are the supported specifications for the wireless handset: ™...
  • Page 14 When fully charged, the new battery provides approximately 12 hours of talk time. You might need to charge the battery before the first use to achieve the full talk time. To prevent damage to the battery, the protection system does not allow the battery to discharge below a certain point. Avaya ™...
  • Page 15 (Standby mode). Incoming call. LED flashes 3 times every 7 None seconds. Mute. LED is on and flashes 3 times None every 4 seconds. Table continues… ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 16: Environmental Specifications

    Avaya Vantage Connect Release 2.0.1 is only supported with Avaya Vantage Release 2.0.1 ™ firmware. Earlier Avaya Vantage firmware versions are not supported. You can only install Avaya ™ ™ Vantage Connect 2.0.1 on an Avaya Vantage device with Android 8.1.
  • Page 17: New In Android 8.1

    Connect, ® ™ Avaya Equinox , or the standard Android Contacts area available on Avaya Vantage to search for LDAP directory contacts. Configuration Verifier A new option is available to verify that the device is properly configured. From the Settings menu, navigate to Debugging options >...
  • Page 18: Chapter 3: Navigation

    Chapter 3: Navigation Physical device layout ™ You can choose from the following Avaya Vantage device variants: ™ • Avaya Vantage K175: Standard device with an 8-inch screen and an integrated camera for full access to video calls and conferences. You can cover the camera using a mechanical camera shutter.
  • Page 19 Microphone Message waiting indicator Screen 3.5 mm stereo headset jack USB Type-C port Stand Volume up Volume down Speaker Handset cradle (optional) Wired or wireless handset (optional) ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 20: Layout Of Avaya Vantage ™ K155

    USB Type-A port Keypad Stand Speaker Handset cradle (optional) Wired or wireless handset (optional) Functional keys on the keypad ™ The Avaya Vantage K155 device includes a physical keypad. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 21: Connectors And Controls

    Speaker Volume Connectors and controls ™ The following images show the options available on the Avaya Vantage device. Rear panel The rear panel contains a power adapter connector, an RJ9 headset port, and dual Ethernet ports with an internal Ethernet switch.
  • Page 22 Slot for wireless module Right side panel ™ On Avaya Vantage K165 and K175, the right side panel contains a 3.5 mm audio jack socket and a USB Type-C port. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 23 K155, the right side panel contains a 3.5 mm audio jack socket and a USB Type-A port. 3.5 mm stereo headset jack with microphone support USB Type-A port ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 24 Navigation Left side panel On all device variants, the left side panel contains a cordless or corded handset cradle connector. Handset cradle connector ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 25: Wireless Handset Layout

    Wireless handset layout Wireless handset layout Power button LED indicator Mute Volume up Volume down ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 26: Chapter 4: Device Setup

    IP Office deployments: Installing and Administering Avaya Vantage in an ® Avaya Aura or IP Office Environment. • For deployments in a third-party call control environment: Installing and Administering Avaya ™ Vantage in a Third Party Call Control Environment. Power management ™...
  • Page 27: Starting Your Avaya Vantage ™ Device

    48 Vdc power supply and a PoE networking switch port and you disconnect one of the power sources, then the following occurs: ™ • If you disconnect the power adapter, Avaya Vantage reboots. If the networking switch ™...
  • Page 28: Setting Up K165 Or K175 Using The Android Installation Wizard

    • List of trusted certificates installed on Wi-Fi certificate repository, if available On a new device, no trusted certificates are installed in the repository, so you cannot select this option. c. Tap Connect. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 29 • Set up as new: Use this option to set up the device as a new device. 5. Follow the prompts on the wizard screens to set up Google accounts and services. 6. On the Avaya Vantage Configuration screen, verify and update the following configuration information as needed: •...
  • Page 30: Verifying Device Configuration

    The Configuration verifier screen only displays this status if Avaya Aura Device ® Services is configured for your setup. This field is applicable only for the Avaya Aura environment. • SIP Settings Status: Validates whether the SIP domain and SIP controllers are configured.
  • Page 31: Installing The K155 Wireless Module

    1. Insert the screwdriver into the opening of the module panel to release the latch. Do not pry open the panel. 2. To remove the module panel, slide the panel out in the direction of the arrow. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 32: Configuring Wi-Fi From The Settings Menu

    On a new device, no trusted certificates are installed in the repository, so you cannot select this option. 6. Tap Connect. If the credentials are authenticated successfully, the device connects to the Wi-Fi network. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 33: Installing Applications From Google Play Store On K165 And K175

    • Ensure that you have a Google account to access Google Play Store. • Your installation policy might prevent you from installing certain applications. Get permission ™ from your administrator to install applications on your Avaya Vantage device. Procedure 1. On your device, open Google Play Store.
  • Page 34: Connecting A Handset To Avaya Vantage

    , you also need to connect a handset cradle. ™ Connecting the handset cradle to Avaya Vantage About this task ™ Use this procedure to connect your handset cradle to the Avaya Vantage device. The handset cradle is required for both wired and wireless handsets. Warning: ™...
  • Page 35: Connecting A Wired Handset

    One cradle connector pin is closed so that you can position the cradle in the correct direction. ™ 3. Connect the handset cradle cable to the cradle connector of the Avaya Vantage device. Tip: Bend the cradle cable to make an arc so that you can join the cable with the cradle connector easily.
  • Page 36 • The device startup process is complete and you are logged on to the device. ™ • The handset cradle is connected to your Avaya Vantage device. • The handset battery is charged by placing the handset in the cradle.
  • Page 37 You can now use your wireless handset for calls as long as the handset is turned on. When the ™ handset is turned off, you cannot use it for calls, but it is still paired with Avaya Vantage . When you turn on the handset the next time, you do not need to repeat the pairing procedure.
  • Page 38: Chapter 5: Login And Lock Operations

    SIP or Avaya Aura Device Services credentials. ™ After the first login, you can activate the Avaya Smart Lock feature. The Avaya Vantage device then automatically logs you in when you are within the range of the device while carrying a trusted device.
  • Page 39: Locking And Unlocking Avaya Vantage

    You can also activate the Avaya Smart Lock feature. The Avaya Vantage device then automatically unlocks when you are within the range of the device while carrying a trusted ™ Bluetooth device. When the trusted device goes out of range, the Avaya Vantage device is locked automatically. Procedure •...
  • Page 40: Enabling Avaya Smart Lock

    About this task ™ Use this procedure to enable the Avaya Smart Lock feature. You can set your Avaya Vantage device to automatically unlock in certain circumstances, so you do not need to manually unlock the device with your PIN or password.
  • Page 41: Removing Or Changing The Trusted Device

    Smart Lock is set up and the trusted device is within range. Removing or changing the trusted device About this task Use this procedure to remove or change the trusted Bluetooth device that is set up for Avaya Smart Lock. Only one device can be set as the trusted device. Procedure 1.
  • Page 42: Locking The Device Manually When Smart Lock Is Enabled

    Locking the device manually when Smart Lock is enabled About this task ™ Use this procedure to manually lock your Avaya Vantage device when Avaya Smart Lock is set up and the trusted device is within range. When the trusted device is within range, tapping Lock ( ) from the Home screen or from the notification area does not lock the device.
  • Page 43: Chapter 6: Video Transmission Options

    Chapter 6: Video transmission options The following sections describe the options for enabling and disabling the integrated camera on ™ K155 and K175. The white LED indicator on Avaya Vantage indicates that the camera is on and operating. For information about camera specifications, see Camera specifications on page 12.
  • Page 44: Disabling Video By Using The Privacy Shutter On A K175 Device

    The K155 device does not include a camera shutter, but you can use the keypad to mute or disable video. Procedure On the keypad, press the Video mute ( ) button to disable video. Use the same button to re-enable video. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 45: Chapter 7: Additional Settings And Customization Options

    Synchronizing contacts and call history over Bluetooth About this task Use this procedure to synchronize your mobile phone’s contacts and call history with the Avaya ™ Vantage device over Bluetooth. After the synchronization, you can access the paired phone’s ™...
  • Page 46: Updating Audio Settings

    • The Contacts tab in the Avaya Vantage Connect or Avaya Equinox application. ™ • The standard Contacts application on the Avaya Vantage device. The synchronized call history is available on the application’s Call History tab. Note: Any third-party application that is capable of displaying call logs from the default telephony application can display the call history for the synchronized mobile device.
  • Page 47: Do Not Disturb Mode

    About this task ™ Use this procedure to enable or disable the Do Not Disturb (DND) mode on the Avaya Vantage device. You can use DND to limit sounds from the device when required. When DND is turned on, you can still make or receive calls. The device displays the visual call or other alerts.
  • Page 48: Modifying Dnd Preferences From The Settings Menu

    For example, turn on Weeknight to mute the device at night. - To make your own rule, tap Add more, and then tap Time rule or Event rule and edit the rule. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 49: Changing The Wallpaper

    Changing the wallpaper Changing the wallpaper About this task ™ Use this procedure to change the default wallpaper on the Avaya Vantage device. You can select an administrator-downloaded wallpaper or any other image file available on the device. Procedure 1. Do one of the following: •...
  • Page 50: Turning Off The Screen Saver

    5. To test your screen saver, tap START NOW. Turning off the screen saver Procedure 1. Tap Settings > Display > Advanced > Screen saver. 2. Tap When to start > Never. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 51: Chapter 8: Resources

    Note: Currently, only Avaya ™ Vantage Connect is supported in a third-party call control environment. Finding documents on the Avaya Support website Procedure 1. Go to https://support.avaya.com. ™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...
  • Page 52: Avaya Documentation Portal Navigation

    Customer documentation for some programs is now available on the Avaya Documentation Portal at https://documentation.avaya.com. Important: For documents that are not available on the Avaya Documentation Portal, click Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Portal, you can: •...
  • Page 53: Viewing Avaya Mentor Videos

    Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. Procedure •...
  • Page 54: Support

    • Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
  • Page 55 Index device layout (continued) K165 and K175 standard Avaya Vantage device ..Android 8.1 device overview ..............what’s new ..............device setup using installation wizard ........28 Android installation wizard ........... disabling DND mode ............47 audio settings disabling video ..............device ................
  • Page 56 ............10 sounds ................. layout specifications ............... Avaya Vantage K155 ............ camera ................12 K165 and K175 standard Avaya Vantage device ..environmental ............... legal notices ................wireless handset ............13 locking ..................39 starting Avaya Vantage ............locking when Smart Lock is enabled ........
  • Page 57 Index wired handset (continued) connecting ..............wireless handset features .................14 layout ................LED indication .............. pairing ................35 specifications ..............wireless module ..............™ March 2019 Using the Avaya Vantage Device Comments on this document? infodev@avaya.com...

This manual is also suitable for:

Vantage k165Vantage k155Vantage k175

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