Extron electronics TLS 520M User Manual
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Extron electronics TLS 520M User Manual

Room scheduling system room agent room booking software and touchlink scheduling panels
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User Guide
Room Scheduling
Room Scheduling System
Room Agent™ Room Booking Software and TouchLink
Scheduling Panels
®
68-3051-01 Rev. G
01 19

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Summary of Contents for Extron electronics TLS 520M

  • Page 1 User Guide Room Scheduling Room Scheduling System Room Agent™ Room Booking Software and TouchLink Scheduling Panels ® 68-3051-01 Rev. G 01 19...
  • Page 2 Safety Instructions Safety Instructions • English Istruzioni di sicurezza • Italiano AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad WARNING: This symbol, ,when used on the product, is avvertire l’utente della presenza di tensione non isolata pericolosa intended to alert the user of the presence of uninsulated dangerous all’interno del contenitore del prodotto che può...
  • Page 3 より 『Extron Safety www.extron.com and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧ください。 Copyright © 2017 - 2019 Extron Electronics. All rights reserved. Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks( ®...
  • Page 4 Conventions Used in this Guide Notifications The following notifications are used: ATTENTION: • Risk of property damage. • Risque de dommages matériels. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier. Software Commands Commands are written in the fonts shown here: ^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C...

  • Page 5: Table Of Contents

    Panel Installation Overview ....... 64 Manually Add Panels ........16 Wall Mounting ..........65 Panel Management Tab ........ 18 Window Mounting (TLS 520M, TLS 525M, Panel Configuration Tab ........ 21 TLS 725M, TLP Pro 520M, and Panel Design Tab .......... 37 TLS 1025M)..........
  • Page 6 Room Scheduling System • Contents...

  • Page 7: Introduction

    Introduction • About this Guide About the Room Scheduling System • • Features About this Guide This guide contains installation, configuration, and operating information for the Extron Room Scheduling System, consisting of the Room Agent Room Booking Software and compatible Extron TouchLink Scheduling panels and Touchlink Pro touchpanels. The guide also provides guidelines for configuring supported calendar servers, Microsoft Exchange™, ®...
  • Page 8 Compatible panels include the following models: • TLS 520M • TLS 1022T • TLS 525M • TLS 1025M • TLS 525M NC • TLS 1025M NC • TLS 725M • TLP Pro 520M TLS 725M NC TLP Pro 720M •...

  • Page 9: Security Overview

    Extron TouchLink Schedulers seamlessly tie to a Microsoft Exchange server, Office 365, Google Calendar, or CollegeNET 25Live without complicated setup or programming. Simply connect the panel to your computer, open the free Room Agent software, and fill in the required user interface fields. You can then make on-demand reservations from the panel, computer, or any smartphone or tablet that connects to Microsoft Exchange, Office 365, Google Calendar, or CollegeNET 25Live .

  • Page 10: Network Traffic

    The following Extron panel models are compatible with the Room Agent software: • TLS 520M and TLP Pro 520M Panels — A 5-inch (measured diagonally), wall-mounted panel with an 800x480 capacitive glass touchscreen. Dimensions — Enclosure: 5.43" W x 3.74" H x 1.64" D •...

  • Page 11: Features

    TLS 1022T Scheduling Panel — A 10.1-inch (measured diagonally), wall-mounted • panel with a1024x600 capacitive touchscreen. Dimensions — 7.58" H x 10.51" W x 0.80" D • (193 mm H x 267 mm W x 20 mm D) Mounting — The panel can be mounted outside a conference room by removing •...
  • Page 12 • Optimize meeting room usage by automatically releasing an inactive room using occupancy sensors with TLS 520M, TLS 525M, TLS 725M, TLP Pro 520M, and TLS 1025M panels •...

  • Page 13: Panel Overview

    Panel Overview This section describes operating the scheduling system from the distributed scheduling panels. Topics include: • Overview This section presumes that you have installed and configured the Extron Room Agent software and the desired calendar server. See the following sections if necessary: •...
  • Page 14 Data fields (see figure 3 on the previous page) — Five fields, of various type sizes, each of which can display a variety of informational messages, defined using the Room Agent software (see Layout tab on page 37. Four fields are above and one is below the position of the button ( , the Room Available display shown in figure 3) or...
  • Page 15 Full day ( . . . ) button (see figure 3 on page 7) — Touch this button to display a timeline of the full day availability for approximately 5 seconds (see figure 4). You can set the starting and end time of the timeline. 1 1 1 1 1 1 1 1 Figure 4.
  • Page 16 Release button (see figure 3 on page 7) — This button appears on the room unavailable display when two conditions are met: The room is unavailable in the selected 30-minute block on the timeline (see • page 8). The button is programmed to appear using the Room Agent software (see Layout •...

  • Page 17: Room Agent Installation And Configuration

    Room Agent Installation and Configuration NOTES: This manual assumes that one or more panels are already installed, cabled, and ready to serve as room booking appliances. • Installation • Configuration Show Available Network Adapters • • Update Firmware Installation The Room Agent software is available at no charge at www.extron.com. Minimum System Requirements CPU —...

  • Page 18: Install The Software

    Install the Software The Room Agent software, version 1.5 or newer, is available on the Extron website. Download and install the program as follows: NOTES: • Steps 1 through 6 are also used to download a firmware update package. • This procedure was written using Microsoft ®...
  • Page 19 Click to download (see figure on the previous page). Download Room Agent dialog box appears (see figure 8). Log in 1 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3 5 5 5 5 5 5 5 5 4 4 4 4 4 4 4 4...

  • Page 20: Configuration

    PC desktop: • Folder — C:\Program Files\Extron\Extron Room Agent NOTE: ... for 64-bit Windows OS. C:\Program Files(x86)\ Group folder — • Extron Electronics\Extron Room Agent Room Agent Help • Room Agent Quick Help • Room Agent • Uninstall Room Agent •...

  • Page 21: Start The Program

    Start the Extron Room Agent software by double-clicking the desktop icon or as follows: Click > > > > Start All Programs Extron Electronics Extron Room Agent Extron Room Agent The Room Agent software opens in the Panel Management view (the Panel tab selected) (see figure 10). Management...

  • Page 22: Automatically Discover Panels

    Automatically Discover Panels Automatically discover panels that are on the same subnet as the computer running the Room Agent software as follows: NOTE: Any panels not on the same subnet as the computer running Room Agent must be added using the Add Panels pane (see “Manually Add Panels”).
  • Page 23 Enter the IP address of the desired panel in the field IP Address/Hostname: (see figure on the previous page). If the panel is password protected, enter the password in the field Password: NOTE: All panels ship with the default, case-sensitive, password “ ”.

  • Page 24: Panel Management Tab

    Panel Management Tab Connect to the panel Each panel requires setup as follows: Click the button for the panel to be set up. Setup NOTE: The button deletes a panel from the list. dialog box opens (see figure 14). Panel Connection 1 1 1 1 1 1 1 1 2 2 2 2...
  • Page 25 Communication Settings window tab on the window (see figure 15) Communication Settings Device Management provides a set of tools for managing the following internet settings of the connected panel: ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ 8 8 8 8 8 8 8 8 1 1 1 1 1 1 1 1...
  • Page 26 General Settings window tab on the window (see figure 16) provides a General Settings Device Management set of tools for managing display, time, and audio settings of the connected panel. 8 8 8 8 8 8 8 8 6 6 6 6 6 6 6 6 1 1 1 1 1 1 1 1...

  • Page 27: Panel Configuration Tab

    Panel Configuration Tab window (see figure 17) provides a set of tools for selecting Panel Configuration among the supported calendar servers and managing the settings of the selected server. NOTE: Until you designate the calendar server for your system, only the Select a drop-down list ( ) is available for selection.
  • Page 28 Exchange configuration When you select (see figure on the previous page), the ® Microsoft Exchange™ window displays the settings necessary to connect to the panels Panel Configuration and configure them for Microsoft Exchange (you may also commonly hear this referred to as “Exchange On Premises”...
  • Page 29 Enter your credentials (see figure on the previous page) and the Email Password Click the button (figure ). Room Agent finds the calendar server Discover and fills in the field (see figure on the previous page). Room Agent is Server connected to the server.
  • Page 30 For the drop-down lists, (see figure 21 on the previous page), Language Button ), and Sound Panel Design NOTES: • menu includes a number of different languages. See Supported Language Languages on page 62 for a complete list. • menu consists of Button Sound •...
  • Page 31 Click the button (see figure 22 on the previous page). Service Account Manager dialog box opens with the Assign Service Account Service Account Manager tab selected (see figure 23, 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 6 6 6 6 6 6 6 6...
  • Page 32 Assign service accounts — If necessary, click the tab (see figure 24, Assign Service Account 1 1 1 1 1 1 1 1 4 4 4 4 4 4 4 4 3 3 3 3 3 3 3 3 6 6 6 6 6 6 6 6 2 2 2 2 2 2 2 2...
  • Page 33 Edit a service account password — If necessary, open the dialog box (see Enable and add Service Account Manager service accounts, steps 2 and 3, beginning on page 24). Click the tab (see figure 26, Edit Service Account 1 1 1 1 1 1 1 1 5 5 5 5 5 5 5 5...
  • Page 34 Office 365 configuration When you select (see figure on page 21), the ® Microsoft Office 365™ Panel window displays the settings necessary to configure the panels for Configuration Microsoft Office 365 (see figure 27). 1 1 1 1 1 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3...
  • Page 35 For the drop-down lists, (see figure on the previous page), Language Button ), and Sound Panel Design NOTES: • menu includes a number of different languages. See Supported Language Languages on page 62 for a complete list. • menu consists of Button Sound •...
  • Page 36 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 Figure 29. Authenticate a Device to Google Dialog Box Click ).
  • Page 37 The Room Agent software retrieves a user code and prompts you to enter the code on a Google Web page (see figure 31). 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3 Figure 31.
  • Page 38 7 7 7 7 7 7 7 7 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 6 6 6 6 6 6 6 6 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 5 5 5 5...
  • Page 39 You can also click ) to show the status of all of the View all available accounts Google accounts that provide calendars (see figure 34). 2 2 2 2 2 2 2 2 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 4 4 4 4...
  • Page 40 Connect to the server Connect to the server by entering your 25Live server name in the field (see Server figure on the previous page). NOTE: This value is the full URL of the address you use to log in to your regular CollegeNET 25Live account and has the format: https://25live.collegenet.com/<college-name>...
  • Page 41 Common Panel Configuration tab functions Send and retrieve the configuration The send and receive configuration functions push and pull configurable settings between the Room Agent software and one or more panels. Send or receive one or more configurations as follows: Select (check) one or more checkboxes.
  • Page 42 Enter a name for the retrieved activity file (see figure 36, 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 Figure 36. Panel Activity File Click ). The Room Agent software saves the file. It reports that the is in Save Status...

  • Page 43: Panel Design Tab

    Panel Design Tab window (see figure 38) provides tools for customizing the appearance Panel Design and function of the connected panels. The window consists of the design pane ( , see "Design pane"), the preview pane ( , see Preview pane on page 44), and the Templates pane (...
  • Page 44 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2...
  • Page 45 Click the link (see figure 40, Edit 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 Figure 40. Walk-up Meeting Subject Dialog Box Type the new subject name in the field ( Walk-up meeting subject: Click...
  • Page 46 Background tab If necessary, click the tab (see figure 41, ) to make changes to the following: Background • The color theme (dark or light) of the panel display: Any background image • • The opacity of any background image 1 1 1 1 1 1 1 1 2 2 2 2...
  • Page 47 Assign or change a background image as follows: NOTE: Room Agent software and the scheduling system support image files with the following traits only: • JPEG or PNG format • 800x480 resolution • 8-bit color Click the ... button (see figure on the previous page).
  • Page 48 Short date: drop-down list — Use this drop-down list, available when the Short radio button is selected, to select among short date (in which the month is date represented by a numeral) display formats. Long date: drop-down list — Use this drop-down list, available when the Long date radio button is selected, to select among long date (in which the month is spelled out) display formats, such as day month year or month day year and whether to include the...
  • Page 49 Room Occupancy tab NOTES: • This screen is always selectable and behaves as described, but only TLS 520M, TLS 725M, and TLS 1025M scheduling panels, and TLP Pro 520M touchpanels have the digital I/O connectors necessary to connect the OCS 100 Occupancy Sensors.
  • Page 50 Sensor Output Type radio button (see figure 45 on the previous page) — Select one of these radio buttons to denote how the occupancy sensor is wired to the TLS 520M, TLS 725M, or TLS 1025M scheduling panel or TLP Pro 520M touchpanel: •...

  • Page 51: Show Available Network Adapters

    To assign the appearance of a displayed template to the panels, double-click a • displayed template ( • To delete a template, click the • To add a new template: Type a name in the field ( • Panel Template: Click the button ( •...

  • Page 52: Update Firmware

    Update Firmware Room Agent reports if the panel firmware version is: Cannot connect to this device • Older than 2.01.0000-b008 TLP Pro touchpanel models only — Is the shipped-from-the-factory firmware • (firmware for the panels as part of control systems. NOTE: The latest firmware for all compatible panels is automatically downloaded onto your PC when you install the Room Agent software.
  • Page 53 Click . The window closes and the Device Management Panel window is displayed (see figure 50). Configuration 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3...
  • Page 54 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 Figure 51. Firmware File Selection Select the file (see figure 51, Click ). The window returns to the top with the firmware file Open Update Firmware selected (see figure 52, 1 1 1 1...
  • Page 55 Select (click) one or more checkboxes for the panels that you want to update (see figure on the previous page). Ensure that you have the correct firmware file selected for the panels you select. Once firmware files and panels are selected, the Firmware button becomes Update available for selection (...

  • Page 56: Microsoft Environment Setup

    Microsoft Environment Setup This section provides guidance for an experienced IT person to set up the Room Scheduling System in a Microsoft environment (Office 365 and Exchange). Topics include: • Platform Versions • Before You Begin • Set up the Room Scheduling System in the Microsoft Environment The Extron Room Scheduling System works within the Microsoft environment (Exchange and Office 365) by tying compatible panels to room mailboxes.

  • Page 57: Before You Begin

    Before You Begin Complete all of the following steps before starting to set up the Room Scheduling System: Ensure all of the desired panels are installed in the appropriate locations (see Panel � Installation Overview, beginning on page 64). Ensure that all rooms are listed in the Exchange server (Exchange on premises) or �...

  • Page 58: Verify The Exchange User Id Is The Upn (Exchange)

    Verify the Exchange User ID is the UPN (Exchange) NOTE: The guidelines in this section are intended for IT professionals only. Installers or integrators attempting to follow these guidelines should do so only in close coordination with the IT department of the organization where the Room Scheduling System is to be installed.
  • Page 59 dialog box opens (see figure 56). Properties 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 Figure 56. E-mail Address Displayed on the General Tab If necessary, click the tab ( ).

  • Page 60: Verify The Exchange User Id Is The Upn (Office 365)

    Verify the Exchange User ID is the UPN (Office 365) NOTES: • The guidelines in this section are intended for IT professionals only. Installers or integrators attempting to follow these guidelines should do so only in close coordination with the IT department of the organization where the Room Scheduling System is to be installed.

  • Page 61: Set Up The Room Scheduling System In The Microsoft Environment

    1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 Figure 58. Room Information Dialog Box Note the room e-mail address shown (see figure 58, ). This value is the UPN, the value used as the only valid Exchange User ID for this room in the Room Scheduling System.
  • Page 62 Verify or change settings (panel appearance, time, and audio clicks) on the � General Settings tab (see General Settings window on page 20). Customize the appearance of your panels as desired. See the following: � Layout tab on page 37 •...

  • Page 63: Google Calendar Environment Setup

    Google Calendar Environment Setup This section provides guidance for an experienced IT person to set up the Room Scheduling System in a Google Calendar environment. Topics include: • Download the JSON File • Set up the Room Scheduling System in the Google Environment Download the JSON File NOTE: The guidelines in this section are intended for IT professionals only.
  • Page 64 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 Figure 59. Determine Credentials Needed From the drop-down list, select Which API are you using? Calendar API From the...
  • Page 65 Enter a name and click (see figure , on the previous page). Create Client ID fields open (see figure 61). OAuth 2.0 Consent 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 Figure 61.

  • Page 66: Set Up The Room Scheduling System In The Google Environment

    Set up the Room Scheduling System in the Google Environment Perform the following operations to set up the Room Scheduling System: Start the Room Agent software as an administrator (see Start the Program � page 15). Discover any panels that are on the same subnet as the computer running Room Agent �...

  • Page 67: Reference Information

    Reference Information This section provides a central location for additional Room Scheduling System information, including: • System Communications Overview • Supported Languages • Occupancy Sensor Configuration • Panel Installation Overview System Communications Overview The following table is a summary of ports and protocols used by the Extron Room Scheduling System.

  • Page 68: Supported Languages

    Figure 63 diagrams the general communications flow for the Extron Room Scheduling System. Windows PC / Laptop TouchLink Scheduling Panel 80/443 Room Agent Software 4502 Calendar Server Activity File 4522 Firmware Update NTP Service NTP Server 4503 Multicast DNS (mDNS) 5353 Internal System Messaging Room Agent software is only used during...

  • Page 69: Occupancy Sensor Configuration

    Occupancy Sensor Configuration TLS 520M, TLS 525M, TLP Pro 520M, TLS 725M, and TLS 1025M panels have digital I/O connectors necessary to connect room occupancy sensors. Figure 64 shows how to wire the sensors to the panels and configure the panels.

  • Page 70: Panel Installation Overview

    Panel Installation Overview The Extron panel models have the following mounting capabilities: • TLS 520M and TLP Pro 520M Panels — Mountable in a wall • Mountable on a non-porous surface, such as a conference room window with the •...

  • Page 71: Wall Mounting

    NOTE: If required , drill a hole in the side of the surface mount box to run cables and raceway from the side of the mounting kit. (TLS 520M, TLP Pro 520M) Secure the surface mount box to the glass mount kit. �...

  • Page 72: Vesa Mounting (Tls 1022T, Tlp Pro 720T)

    VESA Mounting (TLS 1022T, TLP Pro 720T) Remove the back and base covers from the panel. � If necessary, cut the zip tie holding the twisted pair cables to the panel base and remove � the cables. Remove the four spanner drive security screws holding the hinges to the panel. �...
  • Page 73 Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

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