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User Guide
TouchLink
®
TLC Pro 526M, 726M, and 1026M Series
TouchLink Pro Control Systems
68-3385-01 Rev. B
05 21

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Summary of Contents for Extron electronics TouchLink TLC Pro 526M Series

  • Page 1 User Guide TouchLink ® TLC Pro 526M, 726M, and 1026M Series TouchLink Pro Control Systems 68-3385-01 Rev. B 05 21...
  • Page 2 Safety Instructions Safety Instructions • English Instructions de sécurité • Français AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le WARNING: This symbol, , when used on the product, is intended to produit, signale à l’utilisateur la présence à l’intérieur du boîtier du alert the user of the presence of uninsulated dangerous voltage within produit d’une tension électrique dangereuse susceptible de provoquer the product’s enclosure that may present a risk of electric shock.
  • Page 3 安全说明 • 简体中文 警告: 产品上的这个标志意在警告用户, 该产品机壳内有暴露的危险 电压, 有触电危险。 注意: 产品上的这个标志意在提示用户, 设备随附的用户手册中有重 要的操作和维护(维修)说明。 关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使 用的特性等相关内容, 敬请访问 Extron 网站 , www.extron.com,参见 Extron 安全规范指南,产品编号 。 68‑290‑01 安全記事 • 繁體中文 안전 지침 • 한국어 경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는 警告: 若產品上使用此符號,...
  • Page 4 FCC Class B Notice NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 Class 1 Laser Product Any service to this product must be carried out by Extron and its qualified service personnel. CAUTION: Using controls, making adjustments, or performing procedures in a manner other than what is specified herein may result in hazardous radiation exposure. NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and...
  • Page 6 Compliance IC Canada, Industry Canada (IC) Notices CAN ICES-3 (B)/NMB-3(B) This device complies with Industry Canada licence‑exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 7 Note du ministère ISDE Canada relative aux antennes En vertu de la réglementation d’Industrie Canada, cet émetteur radio doit être utilisé uniquement avec une antenne d’un certain type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par le ministère. Afin de réduire les éventuelles interférences électromagnétiques préjudiciables aux autres utilisateurs, il est essentiel de choisir le type d’antenne et son gain de telle sorte que la puissance isotrope rayonnée équivalente (EIRP) se révèle inférieure aux besoins requis pour garantir une communication satisfaisante.
  • Page 8 Conventions Used in this Guide Notifications In this user guide, the following are used: WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort. CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. ATTENTION: Risk of property damage.
  • Page 9: Table Of Contents

    Contents Introduction Configuration Software ............1 ........23 About the TLC Pro 526M, 726M Configuration Software ..........23 and 1026M Series ..........1 Installing GUI Designer, Global Configurator, Features ..............1 and Toolbelt .............24 Application Diagram ..........3 Using the Software ..........25 Requirements ............3 TouchLink Pro Control System Web Page .....26 Software .............3 Updating the Firmware ..........27...
  • Page 10 TLC Pro 526M, 726M, and 1026M Series TouchLink Pro Control Systems • Contents...
  • Page 11: Introduction

    Introduction This guide describes the function, installation, and operation of the TLC Pro 526M, TLC Pro 526M NC, TLC Pro 726M, TLC Pro 726M NC, TLC Pro 1026M, and TLC Pro 1026M NC wall‑mountable TouchLink Pro control systems. NOTE: For use in a high‑security environment, the camera, Bluetooth , and microphone ®...
  • Page 12 Port expansion adapter provides convenient control directly from the touchpanel: • Two bidirectional RS‑232 ports • One contact closure port • One IR port • Two relays • On-board digital input port — allows for a connection with a variety of devices, such as •...
  • Page 13: Application Diagram

    Application Diagram Extron TLC Pro 526M 5" Wall Mount TouchLink Pro Control System Ethernet/PoE Ethernet TCP/IP Network Extron Ethernet SMD 202 Streaming Media Player and Decoder POWER SMD 202 INPUT INPUT OUTPUT OUTPUT AUDIO AUDIO --A MAX IR IN RS-232 RESET HDMI HDMI...
  • Page 14: Installation Overview

    Installation Overview This section provides an overview of the installation process. Follow the links for a more detailed explanation of each step. Before starting to install the TLC Pro models, download and install the latest versions of the following software: GUI Designer —...
  • Page 15 Mount and cable the units: Rear Panel Features Connect cables to the touchpanels (see on page 8) and the … USB adapter (see see USB Adapter Features on page 11). Connect the power cords and power on all devices (see see LAN/PoE Connector …...
  • Page 16: Panel Features

    Panel Features This section describes the TLC Pro control systems: Front Panel Features • Rear Panel Features • USB Adapter Features • Control Ports — Touchpanel • Control Ports — USB Adapter • Front Panel Features Figure 2 shows the TLC Pro 526M front panel. The front panels for all models have the same features and are very similar, apart from size.
  • Page 17 Communication LED — (see figure 2 on the previous page). Shows the configuration and connection status of the TLC: Unlit during normal operation. • Lights steadily if the TLC has not been configured. • The indicator can be enabled and disabled, using the Setup Menu (see page 16).
  • Page 18: Rear Panel Features

    Rear Panel Features NOTES: The panels in figure 3 are for illustration only and are not to the same scale. • For clarity, the first three rear panels in figure 3 are shown with the USB adapter • removed. The fourth panel (bottom right corner) shows the TLC Pro 526M with the USB adapter •...
  • Page 19 Menu Button (see figure 3 on the previous page) — Activates the setup menu (see Setup Menu on page 16). Reset button allows the unit to be reset in any of four Reset Button — Pressing the different modes and can also be used to toggle between enabling and disabling the DHCP client (see Reset Modes on page 34).
  • Page 20 ATTENTION: The installation must always be in accordance with the applicable provisions of • National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. Cette installation doit toujours être conforme aux dispositions applicables du Code •...
  • Page 21: Usb Adapter Features

    USB Port (see figure 3 on page 8) — Compatible with USB 2.0. Speaker — rovides audible feedback for the user. TLC Pro 526M — a single speaker • TLC Pro 726M — a single speaker • TLC Pro 1026M — two speakers (support stereo or dual mono) •...
  • Page 22: Control Ports - Touchpanel

    Control Ports — Touchpanel Digital Input Monitoring Port This port monitors digital input from external devices. Connect as follows: Ground Control Signal Figure 6. Digital Input Monitoring Port Pin 1 = signal • Pin 2 (G) = ground. • The port measures two states: high and low. Digital input is triggered by an external switch or voltage between the digital input pin and ground.
  • Page 23: Control Ports - Usb Adapter

    Connecting a Two-position Switch to the Digital Input Port +5.0 V 1k ohm Two-position Switch SW 2 Digital Input Voltage Protection Figure 8. Connecting a Two-position Switch to the Digital Input Port Port Configured — Input with pull‑up (switch 2 closed) •...
  • Page 24: Contact Closure

    Contact closure The contact closure port is used to monitor switches, sensors, or similar devices, and to trigger events in response to changes to the monitored device. Insert the wires from the monitored device into the contact closure port. A 1k ohm pull‑up resistor in a TTL (5 VDC) circuit senses the contact closure. When the external switch closes (shorts to ground, logic low) the port is on.
  • Page 25: Relays

    Relays There are two relay ports, which share a common ground. These ports may be used to control any equipment as long as the contact specifications of a total of 24 V at 1 A are not exceeded for each port. These relays are normally open by default. When activated, the open contacts close.
  • Page 26: On-Screen Menus

    On-screen Menus On‑screen menus allow initial configuration of the TLCs. The figures in this section show screens for the TLC Pro 526M. Unless stated otherwise, the screens for the other TLCs are very similar. Setup Menu MENU button. The MENU To open the setup menu, use a pen or Extron Tweeker to press the button is located on the rear panel (see figure 3...
  • Page 27: Network

    Network Network button in the navigation panel at the top of the screen to open the Network Press the screen. Display Audio Advanced Exit Status Network DHCP Max Ethernet Speed 100Mbps 1.0Gbps Host Name: DNS Primary: TLC-AB-CD-EF 127.0.0.1 IP Address: Domain Name: 192.168.254.252 Subnet Mask:...
  • Page 28 If DHCP is disabled, set the unit IP address, subnet mask, gateway address, and DNS server address. Press the button for the address to be edited. A screen opens, showing the address and a numerical keypad. By default, the first octet is selected. IP Address Clear 1 9 2...
  • Page 29: Display

    Display Display button in the navigation panel at the top of the screen to open the Display Press the screen. Display Audio Advanced Exit Status Network Auto Brightness Sleep Timer LCD Brightness Minutes Wake on Motion Figure 19. Display Screen Display screen allows you to set the Sleep Timer , Auto Brightness , LCD  ...
  • Page 30: Audio

    Audio Audio button in the navigation panel at the top of the screen to open the Audio Press the screen. Display Audio Advanced Exit Status Network Master Click Sound Figure 20. Audio Screen Audio screen, use the fader controls to adjust the Master , Click , and Sound volume On the settings.
  • Page 31: Advanced

    Advanced Advanced button in the navigation panel at the top of the screen to open the Press the Advanced screen. NOTES: The TLC Pro 726M and TLC Pro 1026M Series wall mount models have the option to • Advanced screen for switch the rear panel status lights on or off.
  • Page 32 System and GUI Project Panels These panels are read only, providing information about the system, the Global Configurator Project, and the GUI Designer Project. Menu PIN The PIN setup options allow you to enable, disable, or change the setup menu PIN. The PIN is a 4‑digit number.
  • Page 33: Configuration Software

    Configuration Software This section of the user guide provides information about: Configuration Software • Drivers • TouchLink Pro Control System Web Page • Updating the Firmware • Configuration Software NOTE: Use GUI Designer, Global Configurator Plus and Professional, and Toolbelt to configure the TLC Pro control system.
  • Page 34: Installing Gui Designer, Global Configurator, And Toolbelt

    Installing GUI Designer, Global Configurator, and Toolbelt GUI Designer, Global Configurator, and Toolbelt can be downloaded from www.extron.com. Download button (see figure 24, Software option ( Select the ) and then click the 1 1 1 2 2 2 Figure 24. Extron Download Page You may see the product immediately, for example Global Configurator Plus and Professional (see figure 25,...
  • Page 35: Using The Software

    Clicking on a letter from the alphabet menu generates a list of software products with that initial letter. Scroll through the search results until you find the desired product. Click Download and, on the new page, provide the information requested. An executable file .exe ) is placed in your default Downloads folder.
  • Page 36 Drivers For Extron software to interact with third‑party devices, you must download the appropriate device drivers. These can be obtained from www.extron.com. Download button (see figure 26, Control System Select the ) and then click the Drivers option ( 1 1 1 2 2 2 Figure 26.
  • Page 37: Touchlink Pro Control System Web Page

    TouchLink Pro Control System Web Page This provides general and network information about the unit in read‑only form (see figure 29, below). Use the Setup Menu (see page 16) or Toolbelt to configure the TLC network settings. To access the TLC default web page, enter the IP address of the TLC into the web browser on a device connected to the same subnet.
  • Page 38: Updating The Firmware

    Updating the Firmware Firmware for the TLC Pro control systems can be upgraded using Toolbelt. Before starting, consult your IT team and ensure that the TLC has a unique IP address. Power on a computer that is connected to the same network as the TLC. Download (see figure 29, Firmware ( Go to www.extron.com, click...
  • Page 39: Mounting

    Mounting There are several options for mounting these TouchLink Pro control systems. Visit the Extron website (www.extron.com) for a complete list. This section outlines the various options for: Mounting to a Wall Box or Junction Box • Mounting to Drywall •...
  • Page 40: Mounting To A Wall Box Or Junction Box

    Mounting to a Wall Box or Junction Box Some local building codes require the TLC to be mounted in a junction box. Junction boxes or wall boxes must be purchased separately. NOTES: The TLC Pro 526M mounts to a 1‑gang junction box. The US 1‑gang junction box •...
  • Page 41 Figure 32 shows how to mount the TLC Pro 726M. Mounting the TLC Pro 526M or 1026M is very similar. Back View Figure 32. Mounting the TLC Pro 726M to a Wall Box Install a junction box or wall box (see figure 31, ), following the instructions provided by the manufacturer.
  • Page 42: Mounting To Drywall

    Mounting to Drywall If the wall box is not required by local building codes, you can mount the TLC Pro 526M, 726M, or 1026M directly into drywall. Go to www.extron.com and download the cut‑out template for your TLC model. Print the template at 100% size (no scaling).
  • Page 43: Reference Material

    Reference Material This section describes: Best Practices for Cleaning Your Extron Products • Network Port Requirements and Licensed Third-Party Software Used by the • TouchLink Pro Control Systems Reset Modes • Secure Sockets Layer (SSL) Certificates • IEEE 802.1X Certificates •...
  • Page 44: Reset Modes

    Reset Modes Reset The TLCs described in this guide have three reset modes that are initiated by pressing the button. An additional (fourth) mode toggles between enabling and disabling the DHCP client: Use Factory Firmware (see below). • Project Recovery (see following page).
  • Page 45: Project Recovery

    Project Recovery This mode is activated using Global Configurator Plus and Professional. See the Global Configurator Help File for more help. Run/Stop Program This mode allows you to restart any programs that were stopped by resetting IP settings. Activation To run or stop programs: Reset button for about 3 seconds until the Power LED blinks once.
  • Page 46: Reset To Factory Defaults

    Reset to Factory Defaults This mode resets all IP settings and TLC settings to factory defaults and removes all configurations. It allows you to start over with configuration and uploading. NOTE: The factory configured passwords for all accounts on this device have been set to the device serial number.
  • Page 47: Secure Sockets Layer (Ssl) Certificates

    Secure Sockets Layer (SSL) Certificates Extron TouchLink Pro control systems ship with factory‑installed SSL certificates created by Extron. If you want or are required to use a different SSL certificate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certificate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certificate to a controller.
  • Page 48: Certificate File Requirements

    Certificate File Requirements PEM (Privacy‑enhanced Electronic Mail) file types are ASCII encoded, and they are the required format for 802.1X authentication for the TouchLink Pro control systems. DER (Distinguished Encoding Rules) file types are binary encoded and can typically have several file extension variations, such as .crt and .cer.
  • Page 49 Extron Warranty Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to: USA, Canada, South America,...

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