Limited Warranty - DSC TL2803GR Installation Manual

HSPA(3G) Alarm Communicator Installation Manual
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IMITED ARRANTY
Digital Security Controls (DSC) warrants the original purchaser that for a period of twelve (12) months from the date of pur-
chase, the product shall be free of defects in materials and workmanship under normal use. During the warranty period, Digital
Security Controls shall, at its option, repair or replace any defective product upon return of the product to its factory, at no
charge for labour and materials. Any replacement and/or repaired parts are warranted for the remainder of the original war-
ranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify Digital Security Controls in writ-
ing that there is defect in material or workmanship, such written notice to be received in all events prior to expiration of the
warranty period. There is absolutely no warranty on software and all software products are sold as a user license under the
terms of the software license agreement included with the product. The Customer assumes all responsibility for the proper
selection, installation, operation and maintenance of any products purchased from DSC. Custom products are only warranted
to the extent that they do not function upon delivery. In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United States, with the excep-
tion that Digital Security Controls shall not be responsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors
and dealers have a warranty program. Anyone returning goods to Digital Security Controls must first obtain an authorization
number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been
obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls such as excessive voltage, mechanical shock or water
damage;
• damage caused by unauthorized attachment, alterations, modifications, or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was designed;
• damage from improper maintenance; or
• damage arising out of any other abuse, mishandling or improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be covered by Warranty: freight cost to the
repair centre; products which are not identified with DSC's product label and lot number or serial number; or products disas-
sembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any
warranty claim.
Access cards or tags returned for replacement under warranty will be credited or replaced at DSC's option. Products not cov-
ered by this warranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate shall
be provided. No repair work will be performed until a valid purchase order is received from the Customer and a Return Mer-
chandise Authorisation number (RMA) is issued by DSC's Customer Service.
Digital Security Controls' liability for failure to repair the product under this warranty after a reasonable number of attempts
will be limited to a replacement of the product, as the exclusive remedy for breach of warranty. Under no circumstances shall
Digital Security Controls be liable for any special, incidental, or consequential damages based upon breach of warranty, breach
of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits,
loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or ser-
vices, down time, purchaser's time, the claims of third parties, including customers, and injury to property. The laws of some
jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction apply to any claim
by or against DSC, the limitations and disclaimers contained here shall be to the greatest extent permitted by law. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities
on the part of Digital Security Controls Digital Security Controls neither assumes responsibility for nor authorizes any other
person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability
concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of
Ontario, Canada. Digital Security Controls recommends that the entire system be completely tested on a regular basis. How-
ever, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this
product to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-warranty products which are returned to its factory accord-
ing to the following conditions. Anyone returning goods to Digital Security Controls must first obtain an authorization num-
ber. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital
Security Controls has predetermined and which may be revised from time to time, will be charged for each unit repaired.
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