Limited Warranty - DSC GS2060-SM Installation Manual

Digital Security Controls warrants the original pur-
chaser that for a period of twelve months from the
date of purchase, the product shall be free of defects
in materials and workmanship under normal use. Dur-
ing the warranty period, Digital Security Controls
shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no
charge for labour and materials. Any replacement
and/or repaired parts are warranted for the remainder
of the original warranty or ninety (90) days, whichever
is longer. The original purchaser must promptly notify
Digital Security Controls in writing that there is defect
in material or workmanship, such written notice to be
received in all events prior to expiration of the war-
ranty period. There is absolutely no warranty on soft-
ware and all software products are sold as a user
license under the terms of the software license agree-
ment included with the product. The Customer
assumes all responsibility for the proper selection,
installation, operation and maintenance of any prod-
ucts purchased from DSC. Custom products are only
warranted to the extent that they do not function upon
delivery. In such cases, DSC can replace or credit at
its option.
International Warranty
The warranty for international customers is the same
as for any customer within Canada and the United
States, with the exception that Digital Security Con-
trols shall not be responsible for any customs fees,
taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return
the item(s) in question to the point of purchase. All
authorized distributors and dealers have a warranty
program. Anyone returning goods to Digital Security
Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment
whatsoever for which prior authorization has not been
obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and
workmanship relating to normal use. It does not
cover:
•damage incurred in shipping or handling;
•damage caused by disaster such as fire, flood, wind,
earthquake or lightning;
•damage due to causes beyond the control of Digital
Security Controls such as
mechanical shock or water damage;
•damage caused by unauthorized attachment, altera-
tions, modifications or foreign objects;
•damage caused by peripherals (unless such periph-
erals were supplied by Digital Security Controls);
•defects caused by failure to provide a suitable instal-
lation environment for the products;
•damage caused by use of the products for purposes
other than those for which it was designed;
•damage from improper maintenance;
•damage arising out of any other abuse, mishandling
or improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the
following items shall not be covered by Warranty: (i)
freight cost to the repair centre; (ii) products which
are not identified with DSC's product label and lot
number or serial number; (iii) products disassembled
or repaired in such a manner as to adversely affect
performance or prevent adequate inspection or test-
ing to verify any warranty claim. Access cards or tags
returned for replacement under warranty will be cred-
ited or replaced at DSC's option. Products not cov-

Limited Warranty

excessive voltage,
32
ered by this warranty, or otherwise out of warranty
due to age, misuse, or damage shall be evaluated,
and a repair estimate shall be provided. No repair
work will be performed until a valid purchase order is
received from the Customer and a Return Merchan-
dise Authorization number (RMA) is issued by DSC's
Customer Service.
Digital Security Controls' liability for failure to repair
the product under this warranty after a reasonable
number of attempts will be limited to a replacement of
the product, as the exclusive remedy for breach of
warranty. Under no circumstances shall Digital Secu-
rity Controls be liable for any special, incidental, or
consequential damages based upon breach of war-
ranty, breach of contract, negligence, strict liability, or
any other legal theory. Such damages include, but
are not limited to, loss of profits, loss of the product or
any associated equipment, cost of capital, cost of
substitute or replacement equipment, facilities or ser-
vices, down time, purchaser's time, the claims of third
parties, including customers, and injury to property.
The laws of some jurisdictions limit or do not allow the
disclaimer of consequential damages. If the laws of
such a jurisdiction apply to any claim by or against
DSC, the limitations and disclaimers contained here
shall be to the greatest extent permitted by law.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so that the
above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall
be in lieu of any and all other warranties, whether
expressed or implied (including all implied warranties
of merchantability or fitness for a particular purpose)
And of all other obligations or liabilities on the part of
Digital Security Controls. Digital Security Controls
neither assumes responsibility for, nor authorizes any
other person purporting to act on its behalf to modify
or to change this warranty, nor to assume for it any
other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario, Can-
ada.
WARNING: Digital Security Controls recommends
that the entire system be completely tested on a regu-
lar basis. However, despite frequent testing, and due
to, but not limited to, criminal tampering or electrical
disruption, it is possible for this product to fail to per-
form as expected.
Installer's Lockout
Any products returned to DSC which have the
Installer's Lockout option enabled and exhibit no
other problems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls will at its option repair or
replace out-of-warranty products which are returned
to its factory according to the following conditions.
Anyone returning goods to Digital Security Controls
must first obtain an authorization number. Digital
Security Controls will not accept any shipment what-
soever for which prior authorization has not been
obtained.
Products which Digital Security Controls determines
to be repairable will be repaired and returned. A set
fee which Digital Security Controls has predeter-
mined and which may be revised from time to time,
will be charged for each unit repaired.
Products which Digital Security Controls determines
not to be repairable will be replaced by the nearest
equivalent product available at that time. The current
market price of the replacement product will be
charged for each replacement unit.