Limited Warranty - DSC 3G2060 Installation Manual

Ethernet/Cellular Programming Worksheets
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IMITED ARRANTY
Digital Security Controls (DSC) warrants the original pur-
chaser that for a period of twelve (12) months from the date
of purchase, the product shall be free of defects in materials
and workmanship under normal use. During the warranty
period, Digital Security Controls shall, at its option, repair or
replace any defective product upon return of the product to
its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the
remainder of the original warranty or ninety (90) days,
whichever is longer. The original purchaser must promptly
notify Digital Security Controls in writing that there is defect
in material or workmanship, such written notice to be
received in all events prior to expiration of the warranty
period. There is absolutely no warranty on software and all
software products are sold as a user license under the terms
of the software license agreement included with the product.
The Customer assumes all responsibility for the proper selec-
tion, installation, operation and maintenance of any products
purchased from DSC. Custom products are only warranted to
the extent that they do not function upon delivery. In such
cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for
any customer within Canada and the United States, with the
exception that Digital Security Controls shall not be respon-
sible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the
item(s) in question to the point of purchase. All authorized
distributors and dealers have a warranty program. Anyone
returning goods to Digital Security Controls must first obtain
an authorization number. Digital Security Controls will not
accept any shipment whatsoever for which prior authoriza-
tion has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workman-
ship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earth-
quake or lightning;
• damage due to causes beyond the control of Digital Secu-
rity Controls such as excessive voltage, mechanical shock
or water damage;
• damage caused by unauthorized attachment, alterations,
modifications, or foreign objects;
• damage caused by peripherals (unless such peripherals
were supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation
environment for the products;
• damage caused by use of the products for purposes other
than those for which it was designed;
• damage from improper maintenance; or
• damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the follow-
ing items shall not be covered by Warranty: freight cost to
the repair centre; products which are not identified with
DSC's product label and lot number or serial number; or
products disassembled or repaired in such a manner as to
adversely affect performance or prevent adequate inspection
or testing to verify any warranty claim.
3G Alarm Communicator Installation Manual
Access cards or tags returned for replacement under warranty
will be credited or replaced at DSC's option. Products not
covered by this warranty, or otherwise out of warranty due to
age, misuse, or damage shall be evaluated, and a repair esti-
mate shall be provided. No repair work will be performed
until a valid purchase order is received from the Customer
and a Return Merchandise Authorisation number (RMA) is
issued by DSC's Customer Service.
Digital Security Controls' liability for failure to repair the
product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product, as
the exclusive remedy for breach of warranty. Under no cir-
cumstances shall Digital Security Controls be liable for any
special, incidental, or consequential damages based upon
breach of warranty, breach of contract, negligence, strict lia-
bility, or any other legal theory. Such damages include, but
are not limited to, loss of profits, loss of the product or any
associated equipment, cost of capital, cost of substitute or
replacement equipment, facilities or services, down time,
purchaser's time, the claims of third parties, including cus-
tomers, and injury to property. The laws of some jurisdictions
limit or do not allow the disclaimer of consequential dam-
ages. If the laws of such a jurisdiction apply to any claim by
or against DSC, the limitations and disclaimers contained
here shall be to the greatest extent permitted by law. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so that the above may not apply to
you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in
lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantability
or fitness for a particular purpose) and of all other obligations
or liabilities on the part of Digital Security Controls Digital
Security Controls neither assumes responsibility for nor
authorizes any other person purporting to act on its behalf to
modify or to change this warranty, nor to assume for it any
other warranty or liability concerning this product. This dis-
claimer of warranties and limited warranty are governed by
the laws of the province of Ontario, Canada. Digital Security
Controls recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing,
and due to, but not limited to, criminal tampering or electri-
cal disruption, it is possible for this product to fail to perform
as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace
out-of-warranty products which are returned to its factory
according to the following conditions. Anyone returning
goods to Digital Security Controls must first obtain an autho-
rization number. Digital Security Controls will not accept
any shipment whatsoever for which prior authorization has
not been obtained. Products which Digital Security Controls
determines to be repairable will be repaired and returned. A
set fee which Digital Security Controls has predetermined
and which may be revised from time to time, will be charged
for each unit repaired.
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