Chapter 7 Troubleshooting
Yes (continued)
Are the consumables (*1) worn out?
No
Are you using the scanner at an altitude of 2,000 m or higher?
No
*1: "Consumables" refers to the brake roller and the pick roller.
*2: Note that when high altitude mode is enabled and the scanner is used at altitudes lower than 2,000 m, multifeed may not be detected.
Check the consumable counters. Replace consumables as necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page
Yes
Enable high altitude mode in the Software Operation Panel.
For details, refer to
"Scanning at High Altitude [High Altitude Mode]" (page
Yes
If the problem persists, check the items in
then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
80).
137).
"7.4 Before You Contact the Scanner Service Provider" (page 112)
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
first,
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
103