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AMX N2412A Instruction Manual

N2400 series. encoder/decoder digital media distribution & switching solution
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IN ST RU CT ION MAN UAL
N 2 4 0 0 S E R I E S N 2 4 1 2 A E N C O D E R S / N 2 4 2 2 A D E C O D E R S
D I G I TA L M E D I A D I ST R I B U T I O N & SW I TC H I N G S O LUT I O N
NMX- ENC- N241 2A, NMX- DEC- N2422A

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  Summary of Contents for AMX N2412A

  • Page 1 IN ST RU CT ION MAN UAL N 2 4 0 0 S E R I E S N 2 4 1 2 A E N C O D E R S / N 2 4 2 2 A D E C O D E R S D I G I TA L M E D I A D I ST R I B U T I O N &...
  • Page 2 COPYRIGHT NOTICE AMX© 2018, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed...
  • Page 3 Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose. Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord WARNING: Do Not Open! Risk of Electrical Shock.

  • Page 4: Table Of Contents

    Change Password Section........................... 32 LDAP Section................................ 32 Software Section..............................32 HDMI Pass Thru Settings............................. 33 HostPlay Page ..............................34 N-Act Page ................................36 Serial Page ................................37 Security Page ............................... 38 KVM Page ................................39 EDID Page................................40 N2412A/N2422A User Manual...
  • Page 5 Encoder/Decoder Commands 73 Native Commands Port 1 ........................... 73 IR/Serial Send Commands Port 3 ........................75 Pass Through Commands ..........................75 IR Port 2 ................................76 Serial Port 3 ................................ 76 Appendix B: Minimum Network Requirements ..............77 N2412A/N2422A User Manual...

  • Page 6: Chapter 1: Introducing Your New N2400 Series Devices

    Chapter 1: Introducing Your New N2400 Series Devices Product Overview The N2400 AV over IP Series belongs to the N-Series product family from AMX. This series provides a flexible, feature-rich, and simple-to-deploy digital media distribution and switching solution satisfying the most demanding applications. N-Series video over IP Encoders are used to encode and distribute sources of almost any format onto an existing IP network, making that stream available to any endpoint in the facility.
  • Page 7 2-pin terminal Phoenix connector. Provides IR output only (33 to 60 kHz; typically 39 kHz). An IR emitter is necessary (not included). RS232 3-pin terminal Phoenix connector which provides a serial control interface. Full duplex communication. Available terminal speed settings: 1200 to 115200 baud rate. N2412A/N2422A User Manual...
  • Page 8 (for Encoders) and output (for Decoders). HDMI IN HDMI video input. *Applies to Encoders only. HDMI OUT HDMI video output (Decoders). Passthru HDMI video (Encoders). VGA IN DB-15 analog input. Allows for the use of analog video sources. *Applies to Encoders only. N2412A/N2422A User Manual...

  • Page 9: Chapter 2: Installing And Configuring Your Av Equipment

    NOTE: When the unit is not in use, remove the power cable and disconnect any other cables (e.g., Ethernet, audio, video) connected to the Encoders and Decoders. Acceptable Input/Output Types N2412A Encoder - Input Digital HDMI - Native connection. No adapter necessary.

  • Page 10: Mounting Options

    To rack mount N2400 Series cards into the N9206 Card Cage, follow these steps: Gently slide the card into cage slot. Make sure the card is properly aligned with guides. The card’s front LED indicators should align with holes in the cage’s faceplate. See Figure N2412A/N2422A User Manual...
  • Page 11 Fans are not powered while in backup PoE power mode. Please remedy power losses immediately to avoid potential overheating hazards. NOTE: Mounting accessories are sold separately and are compatible with most N-Series devices. Contact a sales representative or visit our website for details. N2412A/N2422A User Manual...

  • Page 12: Step-By-Step Installation Instructions

    N-Series equipment can operate on many different brands of networking equipment. The network itself needs to meet certain requirements to be able to support deployment. These instructions assume that you have purchased and installed a pre-configured switch from AMX or that your existing equipment meets the following physical and protocol requirements: •...
  • Page 13 Installing and Configuring Your AV Equipment Double-click the wired interface to your AV network, and then click the Properties button. Scroll down in the list to the Internet Protocol Version 4 (TCP/IPv4) option. Highlight it and click the Properties button. N2412A/N2422A User Manual...
  • Page 14 PoE+ Enabled Switch Decoder Connections FIG. 9 Repeat Steps 1 and 2 until all Decoders are installed on the network. Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays. N2412A/N2422A User Manual...
  • Page 15 NOTE: If using multiple Encoders in your set up, it is important to plug in and configure one Encoder at a time. As you add Encoders to the network, you will need to set them up to use different streams. N2412A/N2422A User Manual...
  • Page 16 The Settings page is displayed (see Figure 13). Change the Stream setting. We recommend setting Stream to a unique number between 2 and 254 (it is required that the number be less than 32,512). N2412A/N2422A User Manual...

  • Page 17: How Ip Address Changes Affect Unit Control

    Configure the first IP address to be in the range of the default N-Series IP settings (i.e., in the 169.254.xxx.xxx range), AND  Configure a second IP address in the range of the IP address you are planning to assign to the units (or when using DHCP,  an address within the defined range for your network). N2412A/N2422A User Manual...

  • Page 18: Changing Ip Addresses

    You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address, stream number, etc. Once all changes have been made, save the file. Go back into N-Able and select N-Able > Import CSV. Browse to your saved CSV file and click Import. N2412A/N2422A User Manual...
  • Page 19 Connect the source you would like to use for the Encoder (camera, laptop, etc.) to the Encoder’s HDMI IN port using an HDMI cable. This connection can be digital or analog. Repeat until all Encoders are connected to their sources. HDMI Cable N2412A Encoder Cat-5 Cable Network PoE+ Enabled Switch Encoder Connection to Source FIG. 15 N2412A/N2422A User Manual...

  • Page 20: Switching And Scaling Options

    Figure 16 for an example. Enabling this cell causes the Decoder named Conf Rm Dec to listen to the Encoder named Conference Rm Encoder. Click Take to apply changes. Seamless Switching Using the Video Matrix FIG. 16 N2412A/N2422A User Manual...

  • Page 21: Control Options

    NetLinx Studio is commonly used by system programmers to streamline the integration, programming, organization, and support of their AMX equipment. As the cornerstone of AMX's system design software tools, NetLinx Studio offers programmers the most flexible application capable of generating the most sophisticated code possible. Refer to Appendix A: NetLinx Control on page 71 for more information.

  • Page 22: Kvm Configuration

    Basic Setup Follow these steps for basic KVM configuration: On the N2412A Encoder, connect the USB Mini-B port to the computer to be controlled. Connect the computer’s video output to the Encoder’s HDMI IN port. On the N2422A Decoder, connect the HDMI OUT to the display.

  • Page 23: Chapter 3: Encoder Configuration Options

    Encoder Configuration Options Chapter 3: Encoder Configuration Options This chapter defines N2412A Encoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI). From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar.

  • Page 24: Settings Page

    Network Setup Section on page 30  Status Section on page 30  Change Password Section on page 32  on page 32  Software Section on page 32  HDMI Pass Thru Settings on page 33  Settings Page FIG. 18 N2412A/N2422A User Manual...

  • Page 25: Encoder Setup Section

    Live/Local Select live video or locally stored images for When video is not available, the most recently played transmission onto the network. When video is not local playlist is displayed. available, it automatically goes into local mode. N2412A/N2422A User Manual...
  • Page 26 Click to return the related controls to the last saved This button affects the Allow SVSI Multicast and configuration. Disable P1 controls. Save Click to accept changes made to the related controls. This button affects the Allow SVSI Multicast and Disable P1 controls. N2412A/N2422A User Manual...

  • Page 27: Advanced Settings

    Encoder Configuration Options Advanced Settings The section of the Settings page shown in Figure 20 is displayed when you click the Advanced Settings link. Options are described Table Advanced Settings FIG. 20 N2412A/N2422A User Manual...
  • Page 28 IR commands are sent in two parts. This setting is the default setting is 25 ms. time (in milliseconds) between transmission of part one and part two. The second part of the command is inverted for confirmation purposes. N2412A/N2422A User Manual...

  • Page 29: Rs232 Settings

    Border Enable Enable to add a border around the video. This can help identify the video associated with a specific device. Border Size Adjust the border size (in pixels). Border Color Set a color for the border. N2412A/N2422A User Manual...

  • Page 30: Network Setup Section

    Status Section The Status section of the Settings page is shown in Figure 24. Options are described in Table Status Section FIG. 24 N2412A/N2422A User Manual...
  • Page 31 Encoder, its IP address displays here. Port P0 Shows the IP address of the currently connected device or displays Disconnected if no connection exists. Port P1 Shows the IP address of the currently connected device or displays Disconnected if no connection exists. N2412A/N2422A User Manual...

  • Page 32: Change Password Section

    Change Password Section To change the N2412A Encoder interface password, enter the current password in the field labeled Old Password, and enter a new password in the New Password and Confirm Password fields. Click Change PW to accept the new password.

  • Page 33: Hdmi Pass Thru Settings

    Inverts horizontal and vertical synchronization to the output display. Used for non-standard displays. Video Mute When enabled, the output video stream is forced to black screen. Cancel Click to return all controls to the last saved configuration. Save Click to accept changes made to these controls. N2412A/N2422A User Manual...

  • Page 34: Hostplay Page

    Set a delay (in seconds) between slides in the playlist being displayed. Image/Audio DB list This section provides the ability to upload image and audio files to the N2412 Encoder database. Keep Aspect checkbox Enable to lock in the aspect ratio of the given image when displaying. N2412A/N2422A User Manual...
  • Page 35 Copy/paste new IR commands directly into the input space. To create a new code, select [New] from this drop-down, replace the content in the white box, enter a name, and click the Save button. Save Save the current code. Delete Delete the current code. Execute Activate the selected code through the Encoder’s IR connector. N2412A/N2422A User Manual...

  • Page 36: N-Act Page

    NOTE: An Address of 127.0.0.1 basically means to perform the event to THIS unit (on which the N-Act event is being configured). Save Events Click to save changes made to this page. Import/Export Use this section of the page to import/export N-Act event configurations. from one N-Series unit to other N-Series units. N2412A/N2422A User Manual...

  • Page 37: Serial Page

    Delete the current code. Execute Apply the selected code to the Encoder’s serial connection. ASCII and HEX Paste serial commands directly into either the ASCII or HEX field. Response View responses provided by the device receiving the serial command(s). N2412A/N2422A User Manual...

  • Page 38: Security Page

    Status Displays status of the current port connection as either Disabled, Authorized, or Unauthorized. Configuration Select Simple or Custom. Use Simple for configurations that require only a user name and password. Use Custom for more advanced configurations. N2412A/N2422A User Manual...

  • Page 39: Kvm Page

    Click the Choose File button and browse to the KVM CSV file on your computer that you would like to use to configure the unit. Then click Upload. Export KVM CSV Click the Download KVM CSV Export link to retrieve the current KVM CSV configuration file. Reset USB and KVM Resets all USB and KVM settings. Settings N2412A/N2422A User Manual...

  • Page 40: Edid Page

    To store the new settings, click Set EDID. Read EDID Click to initially show the EDID or if the source EDID has changed (refreshes the EDID table). Set EDID If creating a custom EDID, click to apply the changes. N2412A/N2422A User Manual...

  • Page 41: Logs Page

    You can then download and send it to AMX tech support. Logs Page FIG. 36 NOTE: For security reasons, only use the Enable Maintenance Mode if instructed by AMX Technical Support. This selection only appears in the secure version of the website (i.e., https). N2412A/N2422A User Manual...

  • Page 42: Lldp Page

    Click to enable/disable NetLinx on this device. Device Status This status field will show the device to be Online, Connected, Offline, or Unknown. Master Mode Select Auto, Listen, or URL. IP/URL Enter the address of the Master Controller. N2412A/N2422A User Manual...

  • Page 43: Aes67 Page

    Enter the IP address of the destination device. The address’s first octet must start with 239 (e.g., 239.xxx.xxx.xxx). It will not work with other numbers for the first octet. AES67 Audio Port Enter the port number of the destination device. Save button Click to save settings made on this page. N2412A/N2422A User Manual...

  • Page 44: Chapter 4: Decoder Configuration Options

    60. KVM Page on page 61. EDID Page on page 62. Logs Page on page 63. LLDP Page on page 63. NetLinx Page on page 65. AES67 Page on page 66. Section Links FIG. 40 N2412A/N2422A User Manual...

  • Page 45: Settings Page

     Status Section on page 51  Change Password Section on page 53  LDAP Section on page 53  Software Section on page 53  Audio Downmixer Settings on page 54  Settings Page FIG. 41 N2412A/N2422A User Manual...

  • Page 46: Decoder Setup Section

    Select live video or locally stored images for When video is not available, the most recently played transmission to the video output device (e.g., LCD). local playlist is displayed. When video is not available, it automatically goes into local mode. N2412A/N2422A User Manual...
  • Page 47 Click to return the related controls to the last saved This button affects the Allow SVSI Multicast and configuration. Disable P1 controls. Save Click to accept changes made to the related controls. This button affects the Allow SVSI Multicast and Disable P1 controls. N2412A/N2422A User Manual...

  • Page 48: Advanced Settings

    HDMI Enable Select to enable output video. Gratuitous ARP Enable the Decoder to send a periodic Address Resolution Protocol (ARP) packet to the network. ARP Interval (secs) Determine how often (in seconds) the unit transmits gratuitous ARP packets. N2412A/N2422A User Manual...
  • Page 49 Enable to enable low power mode and disable all video When enabled, the unit draws less power and and audio. produces less heat. It also comes back up much quicker than a full power down. Must be disabled for the unit to work again. N2412A/N2422A User Manual...

  • Page 50: Rs232 Settings

    Border Enable Enable to add a border around the video. This can help identify the video associated with a specific device. Border Size Adjust the border size (in pixels). Border Color Set a color for the border. N2412A/N2422A User Manual...

  • Page 51: Network Setup Section

    Status Section The Status section of the Settings page is shown in Figure 47. Options are described in Table Status Section FIG. 47 N2412A/N2422A User Manual...
  • Page 52 Decoder, its IP address displays here. Port P0 Shows the IP address of the currently connected device or displays Disconnected if no connection exists. Port P1 Shows the IP address of the currently connected device or displays Disconnected if no connection exists. N2412A/N2422A User Manual...

  • Page 53: Change Password Section

    Enter the Active Directory’s name. Save LDAP Click to save setting made to this section. Software Section The Software section of the Settings page is shown in Figure 50. Options are described in Table Software Section FIG. 50 N2412A/N2422A User Manual...

  • Page 54: Audio Downmixer Settings

    Select a line out source or select Downmix when using the downmixer. Cancel Click to return all controls to the last saved configuration. Save Click to accept changes made to these controls. Defaults Click to return all controls to their default settings. N2412A/N2422A User Manual...

  • Page 55: Crop/Pan/Zoom Page

    Save Crop Reference Click to save the current settings and store them as a preset for later use. Presets can be used by third-party controllers. Stored Crop Presets Use this section of the page to select/delete/export/import cropping presets. N2412A/N2422A User Manual...

  • Page 56: Localplay Page

    Allows you to choose what is displayed as the LocalPlay page if there is a communication or content protection issue. Click the Set button to activate changes. Image/Audio DB This section provides the ability to upload image and audio files to the N2422 Decoder database. N2412A/N2422A User Manual...
  • Page 57 Copy/paste new IR commands directly into the input space. To create a new code, select [New] from this drop-down, replace the content in the white box, enter a name, and click the Save button. Save Save the current code. Delete Delete the current code. Execute Activate the selected code through the Decoder’s IR connector. N2412A/N2422A User Manual...

  • Page 58: N-Act Page

    NOTE: An Address of 127.0.0.1 basically means to perform the event to THIS unit (on which the N-Act event is being configured). Save Events Click to save changes made to this page. Import/Export Use this section of the page to import/export N-Act event configurations. from one N-Series unit to other N-Series units. N2412A/N2422A User Manual...

  • Page 59: Serial Page

    Delete the current code. Execute Send the selected code out the Decoder’s serial connection. ASCII and HEX Paste serial commands directly into either the ASCII or HEX field. Response View responses provided by the device receiving the serial command(s). N2412A/N2422A User Manual...

  • Page 60: Security Page

    Displays status of the current port connection as either Disabled, Authorized, or Unauthorized. Status Configuration Select Simple or Custom. Use Simple for configurations that require only a user name and password. Use Custom for more advanced configurations. N2412A/N2422A User Manual...

  • Page 61: Kvm Page

    Enter the IP address of the Encoder you would like to communicate with through this Decoder. Use the Switch Address button to activate connection and the Disconnect button to deactivate it. KVM Advanced Settings Enable to access the KVM Encoders list and the related options. N2412A/N2422A User Manual...

  • Page 62: Edid Page

    This page allows you to view the EDID information of the connected output display. EDID Page FIG. 59 EDID Page Options TABLE 36 Option Description EDID Display Shows the EDID of the display that is connected to the Decoder. N2412A/N2422A User Manual...

  • Page 63: Logs Page

    You can then download and send it to AMX tech support. Logs Page FIG. 60 NOTE: For security reasons, only use the Enable Maintenance Mode if instructed by AMX Technical Support. This selection only appears in the secure version of the website (i.e., https). N2412A/N2422A User Manual...

  • Page 64: Lldp Page

    Click to enable/disable NetLinx on this device. Device Status This status field will show the device to be Online, Connected, Offline, or Unknown. Master Mode Select Auto, Listen, or URL. IP/URL Enter the address of the Master Controller. N2412A/N2422A User Manual...

  • Page 65: Netlinx Page

    Enter the audio port number you want to use. AES67 Audio Channels Select the number of audio channels to be sent to the Decoder from the AES67 stream. Save button Click to save settings made on this page. N2412A/N2422A User Manual...

  • Page 66: Chapter 5: Troubleshooting

    • Verify the RS232 Settings on the Settings page. Flush the serial port on the Settings page if another device is connected. • Connecting the Tx and Rx pins on the RS232 connector creates a loopback that could also help when troubleshooting. NOTE: NetLinx takes over the Serial port when active. N2412A/N2422A User Manual...

  • Page 67: Series Default Local/Host Play Troubleshooting Screens

    Encoder). FIG. 65 Local Play Screen Displayed when Decoder..Notes • is set to LocalPlay mode If the Decoder is NOT set to Local Play mode, this screen could signify a network communication issue. N2412A/N2422A User Manual...
  • Page 68 Decoder is receiving the stream from the intended Encoder. However, the video signal being sent to the Encoder is not supported. Please refer to the AMX website at www.amx.com for supported resolutions lists. FIG. 67 Restricted Content Not Supported Screen Displayed when Decoder..
  • Page 69 To reset the password, go to the Security page on both the Encoder and Decoder and click the Reset button. Refer to the Security Page section on page 60 if you are not sure where to find this setting. N2412A/N2422A User Manual...

  • Page 70: Introduction

    NetLinx Studio is a Microsoft Windows program commonly used by system programmers to streamline the integration, programming, organization, and support of AMX equipment. As the cornerstone of AMX's system design software tools, NetLinx Studio offers programmers the most flexible application capable of generating the most sophisticated code possible. Now equipment in our latest N-Series Networked AV Product Lines comes equipped with NetLinx support.

  • Page 71: Appendix A: Netlinx Control

    Enabling NetLinx on Multiple Units FIG. 71 NOTE: Items are not filtered. In other words, if you send a NetLinx command to a device that does not support it, the command is simply ignored. N2412A/N2422A User Manual...
  • Page 72 DISABLE = Disables video mute. Examples: SEND_COMMAND 5002:1:0, ’VIDOUT_MUTE-ENABLE’ Enable video mute. IMPORTANT: This command must be sent to D:P:S port 1. LIVE_PLAY Set the device into live play mode. Syntax: SEND_COMMAND <DEV>, ’LIVE_PLAY’ Examples: SEND_COMMAND 5002:1:0, ’LIVE_PLAY’ Enable live play. N2412A/N2422A User Manual...

  • Page 73: Encoder/Decoder Commands

    Request the state of the Encoder stream SEND_COMMAND <DEV>, ’?VIDOUT_MUTE’ transmission. Examples: SEND_COMMAND 5002:1:0, ’?VIDOUT_MUTE’ Command Response: ’VIDOUT_MUTE-DISABLE’ ?LIVE_PLAY Syntax: Request the status of Live Play. SEND_COMMAND <DEV>, ’?LIVE_PLAY’ Examples: SEND_COMMAND 5002:1:0, ’?LIVE_PLAY’ Command Response: ’LIVE_PLAY-live’ ’LIVE_PLAY-local’ N2412A/N2422A User Manual...
  • Page 74 The response to a pass through string command is the issued command followed by the status message. For example: • Command string: SEND_STRING <DEV>, ’scalerenable’ • Response string “'scalerenable-SVSI_RXGEN2:N225A020000140',A,'NAME:00:19:0B:80:01:BD',A,'MAC:00:19:0B:80:01:BD'…” NOTE: Multiple commands cannot be issued together separated by ’\r’. For more information, refer to the API documentation for the N-Series device. N2412A/N2422A User Manual...

  • Page 75: Ir/Serial Send Commands Port 3

    Port 3 is used for serial commands. Any string sent with the send string command will be output through the serial port. Data returned from the serial port will be from the device also on port 3. N2412A/N2422A User Manual...
  • Page 76 Similar to the DQ in IGMP. All multicast sources must register with the RP to be able to be routed throughout the network. Other PIM modes – not recommended for N-Series Dense Mode (PIM-DM) Bidirectional (bidir-PIM) Jumbo Frames Enabled (For N2300 Series) N2412A/N2422A User Manual...

  • Page 77: Appendix B: Minimum Network Requirements

    VLAN as the N-Series devices. Command Example: NO IP IGMP SNOOPING TCN FLOOD Should you encounter any problems not covered by these guidelines, please contact technical support via email (svsisupport@harman.com) or call 256.461.7143 x9900. N2412A/N2422A User Manual...
  • Page 78 © 2018 Harman. All rights reserved. AMX, AV FOR AN IT WORLD, and HARMAN, and their respective logos are registered trademarks of HARMAN. Last Revised: Oracle, Java and any other company or brand name referenced may be trademarks/registered trademarks of their respective companies.

This manual is also suitable for:

N2422a