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AMX NMX-ENC-N2122, NMX-DEC-N2222, NMX-DEC-N2212, NMX-ENC-N2135, AND NMX-DEC-N2235 Instruction Manual

Svsi n2000 series encoders/decoders digital media distribution & switching solution
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IN STR U CT IO N MAN U AL
SVS I N 2 0 0 0 S E R I ES E N C O DERS / D E C O DE RS
D I G I T A L M EDI A D I STR I B U T I O N & S W I TC H I N G S O LU T I O N
NMX-ENC-N2122, NMX- DEC- N2222, NMX-DEC- N2212, NMX-ENC- N2135, AND NMX-DEC- N2235

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  Related Manuals for AMX NMX-ENC-N2122, NMX-DEC-N2222, NMX-DEC-N2212, NMX-ENC-N2135, AND NMX-DEC-N2235

  Summary of Contents for AMX NMX-ENC-N2122, NMX-DEC-N2222, NMX-DEC-N2212, NMX-ENC-N2135, AND NMX-DEC-N2235

  • Page 1 IN STR U CT IO N MAN U AL SVS I N 2 0 0 0 S E R I ES E N C O DERS / D E C O DE RS D I G I T A L M EDI A D I STR I B U T I O N & S W I TC H I N G S O LU T I O N NMX-ENC-N2122, NMX- DEC- N2222, NMX-DEC- N2212, NMX-ENC- N2135, AND NMX-DEC- N2235...
  • Page 2: Important Safety Instructions

    COPYRIGHT NOTICE AMX© 2015, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed...
  • Page 3 Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord WARNING: Do Not Open! Risk of Electrical Shock.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents Introducing Your New N2000 Series Devices ........... 6 Product Overview ......................6 HD AV over IP Series ......................6 Low-Latency AV over IP Series..................7 Application Examples ......................9 Installing and Configuring Your AV Equipment ..........13 Installation Overview .....................
  • Page 5 Table of Contents HDMI Pass Thru Settings....................37 Crop/Pan/Zoom Page ..................... 38 HostPlay Page........................39 IR Page ........................... 40 N-Act Page........................41 Serial Page........................42 Security Page ......................... 43 KVM Page........................43 EDID Page ........................44 Logs Page ........................45 LLDP Page ........................
  • Page 6: Introducing Your New N2000 Series Devices

    Product Overview The N2000 AV over IP Series belongs to the SVSI product family from AMX. This series provides a flexible, feature-rich, and simple- to-deploy digital media distribution and switching solution satisfying the most demanding applications. SVSI video over IP Encoders are used to encode and distribute sources of almost any format onto an existing IP network, making that stream available to any endpoint in the facility.
  • Page 7: Low-Latency Av Over Ip Series

    Introducing Your New N2000 Series Devices 1) 12VDC Input (not needed with PoE) 5) IR Emitter Connection 2) Status Indicators 6) RS232 Connection 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 7) Analog Audio Output 4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port 8) HDMI Video Output N2222 Decoder Rear Panel FIG.
  • Page 8 Introducing Your New N2000 Series Devices 1) 12VDC Input (not needed with PoE) 6) RS232 Connection 2) Status Indicators 7) Analog Audio Input 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 8) Passthru HDMI Video 4) 1G SFP Port 9) HDMI Video Input 5) IR Emitter Connection 10) DB-15 Analog Input...
  • Page 9: Application Examples

    Introducing Your New N2000 Series Devices Front and Rear Panel Descriptions (Cont.) 8-wire RJ45 female. 10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port. 1G SFP port which accepts compatible fiber transceivers or direct attach cables (copper or fiber). Modules sold separately. Note: SFP support is model-dependent.
  • Page 10 Introducing Your New N2000 Series Devices IR and Serial Transmitter Port FIG. 9 Built-In Scaling Through Encoders and Decoders FIG. 10 N2000 Series User Manual...
  • Page 11 Introducing Your New N2000 Series Devices Basic Networked AV FIG. 11 N2000 Series User Manual...
  • Page 12 Introducing Your New N2000 Series Devices Multi-Switch Enterprise Network FIG. 12 N2000 Series User Manual...
  • Page 13: Installing And Configuring Your Av Equipment

    Installing and Configuring Your AV Equipment Installing and Conf iguring Your AV Equipment This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any problems, refer to the Troubleshooting section on page 66 for help. Installation Overview The N2000 Encoders and Decoders have multiple configuration and installation options.
  • Page 14: Mounting Options

    Installing and Configuring Your AV Equipment Mounting Options The N2000 units are available in stand-alone and card versions. The stand-alone version can be free standing, surface mounted, wall mounted, or rack mounted. All cards must be rack mounted using the N9206 Card Cage (sold separately). Surface and Wall Mounting To mount your N2000 stand-alone unit to a flat surface or wall, follow these steps: Remove the four screws from the bottom of the unit and use them to attach the mounting wings (not included in shipment -...
  • Page 15 Installing and Configuring Your AV Equipment Rack Mounting Cards FIG. 3 Align the thumb screw on back plate before seating card into cage. Firmly seat the card and tighten the thumb screw by hand to secure card placement. Use one of the six Phoenix connector cables (included in shipment with the Card Cage) to connect the card’s 12VDC input Phoenix connector to one of the cage’s six 12VDC outputs.
  • Page 16: Step-By-Step Installation Instructions

    3. You loaded N-Able onto the computer you are using to conf igure the equipment. From your host computer, download N-Able (our free setup utility software): PC version - http://www.amx.com/products/N-ABLE-PC.asp Mac version - http://www.amx.com/products/N-ABLE-MAC.asp This software is designed to set up and control the equipment during initial deployment, however, it is not always the best solution for production-type or primary user control.
  • Page 17 Installing and Configuring Your AV Equipment Double-click the wired interface to your AV network, and then click the Properties button. Scroll down in the list to the Internet Protocol Version 4 (TCP/IPv4) option. Highlight it and click the Properties button. N2000 Series User Manual...
  • Page 18 Installing and Configuring Your AV Equipment Enable the Use the following IP address option, and enter the static IP address provided to you by your network administrator. NOTE: If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0 subnet mask.
  • Page 19 Installing and Configuring Your AV Equipment Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays. NOTE: If the LocalPlay screen does not appear, refer to Chapter 5, Troubleshooting for more guidance. NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE (Power Sourcing Equipment) port.
  • Page 20 Installing and Configuring Your AV Equipment Encoders are listed across the top of the page. Decoders are listed down the left side of the page. Red Text - No video source (Encoder) or no display (Decoder). Black Text - Unit is in live play mode. Blue Text - Unit is playing locally-stored content.
  • Page 21: How Ip Address Changes Affect Unit Control

    Installing and Configuring Your AV Equipment Changing Stream Setting FIG. 9 Repeat these steps until all Encoders are connected to the network and configured with an appropriate Stream number. NOTE: Each Encoder’s Stream number must be unique to all other Encoders on the network. NOTE: Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Conf iguration Options section on page 28...
  • Page 22: Changing Ip Addresses

    Installing and Configuring Your AV Equipment Changing IP Addresses There are two ways to assign new IP addresses to your N2000 units using N-Able: Option 1: Log in to each unit individually and make the changes on the Settings page. ...
  • Page 23 Installing and Configuring Your AV Equipment Step 5: Connecting Encoders to an Input Source Having already connected the Encoder(s) to the network and made the appropriate settings changes (as described in Step 3 Step 4), you can now connect to the appropriate AV source(s).This connection from an Encoder HDMI IN port (female) to an input source is accomplished using either an HDMI cable or DVI-I (through adapter).
  • Page 24: Switching And Scaling Options

    Installing and Configuring Your AV Equipment Switching and Scaling Options SVSI Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or all outputs. Both Encoders and Decoders have internal scaling capabilities. Keep the following in mind: The input of an Encoder is the video and/or audio signal going into the Encoder.
  • Page 25: Control Options

    Installing and Configuring Your AV Equipment Control Options For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders. To better understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the Decoders, you can “tune in”...
  • Page 26: Kvm Configuration

    Installing and Configuring Your AV Equipment KVM Conf iguration The N2135 Encoders and N2235 Decoders are KVM-capable. By default, USB connections are enabled and configured to follow video switching. Basic Setup Follow these steps for basic KVM configuration: On the N2135 Encoder, connect the USB Mini-B port to the computer to be controlled. Connect the computer’s video output to the Encoder’s HDMI IN port.
  • Page 27: Advanced Kvm Setup (With Added Security Features)

    Installing and Configuring Your AV Equipment Advanced KVM Setup (With Added Security Features) You can configure devices for more advanced KVM operation on the Encoder and Decoder using N-Able’s KVM Wizard. To access the wizard, select Tools > KVM Wizard from the N-Able main menu (as shown below in Figure 13).
  • Page 28: Encoder Configuration Options

    Encoder Configuration Options Encoder Conf iguration Options This chapter defines N2000 Series Encoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI). From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar. Figure 1 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.
  • Page 29: Settings Page

    Encoder Configuration Options Settings Page Click the Settings link at the top of any of the main web pages to access the page shown in Figure 2. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions: Encoder Setup Section on page 30 ...
  • Page 30: Encoder Setup Section

    Encoder Configuration Options Encoder Setup Section The Encoder Setup section of the Settings page is shown in Figure 3. Options are described in Table Encoder Setup Section FIG. 3 Settings Page: Encoder Setup Section TABLE 1 Option Description Notes Device Name Enter a user-friendly name for the unit.
  • Page 31 Encoder Configuration Options Settings Page: Encoder Setup Section (Cont.) TABLE 1 Option Description Notes Output Mode Select the output resolution of the video to be transmitted onto the network (the Scaler check box must be enabled for this to be applicable). Live/Local Select live video or locally stored images for When video is not available, the most recently played...
  • Page 32: Advanced Settings

    Encoder Configuration Options Advanced Settings The section of the Settings page shown in Figure 4 is displayed when you click the Advanced Settings link. Options are described in Table Advanced Settings FIG. 4 Settings Page: Advanced Settings TABLE 2 Option Description Notes Settings Lock...
  • Page 33 Encoder Configuration Options Settings Page: Advanced Settings (Cont.) TABLE 2 Option Description Notes Audio Gain Left/Right Slide right to provide a POST-ENCODE boost in the left This can help compensate when the source is or right channel’s audio signal. providing a weak audio signal. Does not affect digital audio.
  • Page 34: Rs232 Settings

    Encoder Configuration Options Settings Page: Advanced Settings (Cont.) TABLE 2 Option Description Notes Enable SNMP Enable to allow the device to handle Simple Network Management Protocol (SNMP) queries. Relaxed Analog Input Enable to allow small variances in the analog input (to Timing avoid video interruption).
  • Page 35: Status Section

    Encoder Configuration Options Settings Page: Network Setup Settings (Cont.) TABLE 4 Option Description Notes Netmask View the current Netmask of the N2000 Encoder. When in STATIC mode, enter a new Netmask into this field. Gateway address View the current Gateway address of the N2000 Encoder.
  • Page 36: Change Password

    Encoder Configuration Options Change Password To change the N2000 Encoder interface password, enter the current password in the field labeled Old Password, and enter a new password in the New Password and Conf irm Password fields. Click Change PW to accept the new password. Change Password FIG.
  • Page 37: Hdmi Pass Thru Settings

    Encoder Configuration Options HDMI Pass Thru Settings The section of the Settings page show in Figure 10 is displayed when you click the HDMI Pass Thru Settings link. Options are described in Table HDMI Pass Thru Settings FIG. 10 Settings Page: HDMI Pass Thru Settings TABLE 7 Option Description...
  • Page 38: Crop/Pan/Zoom Page

    Encoder Configuration Options Crop/Pan/Zoom Page Click the Crop/Pan/Zoom link at the top of any of the main web pages to access the page shown in Figure 11. This page allows you to customize the viewable portion of the input. See Table 8 for option descriptions.
  • Page 39: Hostplay Page

    Encoder Configuration Options HostPlay Page Click the HostPlay link at the top of any of the main web pages to access the page shown in Figure 12. This page allows you to upload new images to the Encoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received.
  • Page 40: Ir Page

    Encoder Configuration Options HostPlay Page Options (Cont.) TABLE 9 Option Description Image/Audio DB This section provides the ability to upload image and audio files to the N2000 Encoder database. You can also use the Fill field to customize the background color (used behind HostPlay images that do not take up the entire screen).
  • Page 41: N-Act Page

    Encoder Configuration Options N-Act Page Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 14. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller).
  • Page 42: Serial Page

    Encoder Configuration Options Serial Page Click the Serial link at the top of any of the main web pages to access the page shown in Figure 15. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands.
  • Page 43: Security Page

    Encoder Configuration Options Security Page Click the Security link at the top of any of the main web pages to access the page shown in Figure 16. This page allows you to force HTTPS connections and set up a default password for stream encryption. To successfully communicate, the Decoder must know and match the Encoder password.
  • Page 44: Edid Page

    Encoder Configuration Options EDID Page Click the EDID link at the top of any of the main web pages to access the page shown in Figure 18. Every display has stored information that it communicates to the output device. This page allows you to view that information.Options are described in Table 14.
  • Page 45: Logs Page

    Encoder Configuration Options EDID Page Options (Cont.) TABLE 14 Option Description Set EDID to Pass-thru Set the EDID to the pass-thru EDID of the connected display to HDMI OUT. Reset EDID For Digital, choose a standard EDID from the drop-down menu and click Reset EDID to apply. For Analog, no selection is necessary.
  • Page 46: Decoder Configuration Options

    Decoder Configuration Options Decoder Conf iguration Options This chapter defines N2000 Series Decoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI). As explained previously, you can access the GUI main pages by clicking the links in the top navigation bar. Figure 1 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.
  • Page 47: Settings Page

    Decoder Configuration Options Settings Page Click the Settings link at the top of any of the main web pages to access the page shown in Figure 2. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions: Decoder Setup Section on page 48 ...
  • Page 48: Decoder Setup Section

    Decoder Configuration Options Decoder Setup Section The Decoder Setup section of the Settings page is shown in Figure 3. Options are described in Table Decoder Setup Section FIG. 3 Settings Page: Decoder Setup Section TABLE 1 Option Description Notes Device Name Enter a user-friendly name for the unit.
  • Page 49 Decoder Configuration Options Settings Page: Decoder Setup Section (Cont.) TABLE 1 Option Description Notes Lineout Volume This slider controls the output gain on the analog audio output. By default, it controls both the left and right lineout channels. Click the Set Left/Right link to control channels individually.
  • Page 50: Advanced Settings

    Decoder Configuration Options Advanced Settings The section of the Settings page shown in Figure 4 is displayed when you click the Advanced Settings link. Options are described in Table Advanced Settings FIG. 4 Settings Page: Advanced Settings TABLE 2 Option Description Notes Settings Lock...
  • Page 51 Decoder Configuration Options Settings Page: Advanced Settings (Cont.) TABLE 2 Option Description Notes Gen 1 Compatibility Set compatibility with the color space of legacy equipment to be disabled, enabled, or selected automatically based on the identifying information in the video stream. HDMI off on stream loss Select to disable the video output drive when the video stream is not available.
  • Page 52: Rs232 Settings

    Decoder Configuration Options RS232 Settings The section of the Settings page shown in Figure 5 is displayed when you click the RS232 Settings link. Options are described in Table RS232 Settings FIG. 5 Settings Page: RS232 Settings TABLE 3 Option Description RS232 Baud Rate Select the appropriate baud rate for the RS232 serial interface.
  • Page 53: Status Section

    Decoder Configuration Options Status Section The Status section of the Settings page is shown in Figure 7. Options are described in Table Status Section FIG. 7 Settings Page: Status Section TABLE 5 Option Description Notes HDMI Status Indicates if video is connected to the Decoder. Input Resolution Indicates the video resolution of the incoming video source.
  • Page 54: Software Section

    Decoder Configuration Options Software Section The Software section of the Settings page is shown in Figure 9. Options are described in Table Software Section FIG. 9 Settings Page: Software Section TABLE 6 Option Description Serial Displays the serial number of the N2000 Decoder. MAC Address Displays the MAC address of the network interface of the N2000 Decoder.
  • Page 55: Audio Downmixer Settings

    Decoder Configuration Options Audio Downmixer Settings The section of the Settings page shown in Figure 10 is displayed when you click the Audio Downmixer Settings link. Options are described in Table Audio Downmixer Settings FIG. 10 Settings Page: Audio Downmixer Settings TABLE 8 Option Description...
  • Page 56: Crop/Pan/Zoom Page

    Decoder Configuration Options Crop/Pan/Zoom Page Click the Crop/Pan/Zoom link at the top of any of the main web pages to access the page shown in Figure 11. This page allows you to customize the viewable portion of the input. See Table 9 for option descriptions.
  • Page 57: Localplay Page

    Decoder Configuration Options LocalPlay Page Click the LocalPlay link at the top of any of the main web pages to access the screen shown in Figure 12. This page allows you to upload new images to the Decoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received.
  • Page 58: Ir Page

    Decoder Configuration Options LocalPlay Page Options (Cont.) TABLE 10 Option Description Delete Image(s) Delete the selected image file from the playlist. Delete Audio Delete the selected audio file from the playlist. IR Page Click the IR link at the top of any of the main web pages to access the page shown in Figure 13.
  • Page 59: N-Act Page

    Decoder Configuration Options N-Act Page Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 14. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller).
  • Page 60: Serial Page

    Decoder Configuration Options Serial Page Click the Serial link at the top of any of the main web pages to access the page shown in Figure 15. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands.
  • Page 61: Security Page

    Decoder Configuration Options Security Page Click the Security link at the top of any of the main web pages to access the page shown in Figure 16. This page allows you to force HTTPS connections and set up a default password for stream encryption. To successfully communicate, the Decoder must know and match the Encoder password.
  • Page 62 Decoder Configuration Options KVM Page Options TABLE 14 Option Description USB Enable Enable to allow the ability to share mouse and keyboard over the network. Enabled by default. When disabled, the unit works like a non-KVM unit and ignores any keyboard or mouse activity. Multiaccess Enable to allow multiple Decoders to access this Encoder at the same time.
  • Page 63: Edid Page

    Decoder Configuration Options EDID Page Click the EDID link at the top of any of the main web pages to access the page shown in Figure 18. Every display has stored information that it communicates to the output device. This page allows you to view the EDID information of the connected output display.
  • Page 64: Logs Page

    Decoder Configuration Options Logs Page Click the Logs link at the top of any of the main web pages to access the page shown in Figure 19. The Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser’s IP address and gives you options to Refresh and Reset Logs.
  • Page 65: Lldp Page

    Decoder Configuration Options LLDP Page Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 20. The LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and switch the device is connected to.
  • Page 66: Troubleshooting

    Troubleshooting Troubleshooting This chapter contains possible solutions to some common issues. Should you encounter any problems not covered by these guidelines, please contact SVSI technical support via email (svsisupport@harman.com) or call 256.461.7143 x9900. You can also visit our support webpage at support.svsiav.com. Issues Suggestions LocalPlay screen displays instead of the...
  • Page 67: Series Default Local/Host Play Troubleshooting Screens

    Troubleshooting Series Default Local/Host Play Troubleshooting Screens This section shows and defines the status screens displayed by N2000 Series devices. FIG. 21 Host Play Screen Displayed when Decoder..and Encoder..Notes • is set to view an Encoder stream on •...
  • Page 68 Decoder is receiving the stream from the intended Encoder. However, the video signal being sent to the Encoder is not supported. Please refer to the AMX website???need link??? for the listing of supported resolutions. FIG. 24 Restricted Content Not Supported Screen Displayed when Decoder..
  • Page 69 Troubleshooting FIG. 25 Video Source Outputting Restricted Content Screen Displayed when Decoder..and Encoder..Notes • is receiving a stream from an • is receiving HDCP-protected Please call SVSI Technical Support to enable this feature. Encoder content from the video source, but is not set up to pass it.
  • Page 70 © 2015 Harman. All rights reserved. AMX, AV FOR AN IT WORLD, and HARMAN, and their respective logos are registered trademarks of HARMAN. Last Revised: Oracle, Java and any other company or brand name referenced may be trademarks/registered trademarks of their respective companies.