Summary of Contents for AMX NMX-ENC-N2122, NMX-DEC-N2222, NMX-DEC-N2212, NMX-ENC-N2135, AND NMX-DEC-N2235
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IN STR U CT IO N MAN U AL SVS I N 2 0 0 0 S E R I ES E N C O DERS / D E C O DE RS D I G I T A L M EDI A D I STR I B U T I O N & S W I TC H I N G S O LU T I O N NMX-ENC-N2122, NMX- DEC- N2222, NMX-DEC- N2212, NMX-ENC- N2135, AND NMX-DEC- N2235...
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Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord WARNING: Do Not Open! Risk of Electrical Shock.
Table of Contents Table of Contents Introducing Your New N2000 Series Devices ........... 6 Product Overview ......................6 HD AV over IP Series ......................6 Low-Latency AV over IP Series..................7 Application Examples ......................9 Installing and Configuring Your AV Equipment ..........13 Installation Overview .....................
Product Overview The N2000 AV over IP Series belongs to the SVSI product family from AMX. This series provides a flexible, feature-rich, and simple- to-deploy digital media distribution and switching solution satisfying the most demanding applications. SVSI video over IP Encoders are used to encode and distribute sources of almost any format onto an existing IP network, making that stream available to any endpoint in the facility.
Introducing Your New N2000 Series Devices 1) 12VDC Input (not needed with PoE) 5) IR Emitter Connection 2) Status Indicators 6) RS232 Connection 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 7) Analog Audio Output 4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port 8) HDMI Video Output N2222 Decoder Rear Panel FIG.
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Introducing Your New N2000 Series Devices 1) 12VDC Input (not needed with PoE) 6) RS232 Connection 2) Status Indicators 7) Analog Audio Input 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 8) Passthru HDMI Video 4) 1G SFP Port 9) HDMI Video Input 5) IR Emitter Connection 10) DB-15 Analog Input...
Introducing Your New N2000 Series Devices Front and Rear Panel Descriptions (Cont.) 8-wire RJ45 female. 10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port. 1G SFP port which accepts compatible fiber transceivers or direct attach cables (copper or fiber). Modules sold separately. Note: SFP support is model-dependent.
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Introducing Your New N2000 Series Devices IR and Serial Transmitter Port FIG. 9 Built-In Scaling Through Encoders and Decoders FIG. 10 N2000 Series User Manual...
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Introducing Your New N2000 Series Devices Basic Networked AV FIG. 11 N2000 Series User Manual...
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Introducing Your New N2000 Series Devices Multi-Switch Enterprise Network FIG. 12 N2000 Series User Manual...
Installing and Configuring Your AV Equipment Installing and Conf iguring Your AV Equipment This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any problems, refer to the Troubleshooting section on page 66 for help. Installation Overview The N2000 Encoders and Decoders have multiple configuration and installation options.
Installing and Configuring Your AV Equipment Mounting Options The N2000 units are available in stand-alone and card versions. The stand-alone version can be free standing, surface mounted, wall mounted, or rack mounted. All cards must be rack mounted using the N9206 Card Cage (sold separately). Surface and Wall Mounting To mount your N2000 stand-alone unit to a flat surface or wall, follow these steps: Remove the four screws from the bottom of the unit and use them to attach the mounting wings (not included in shipment -...
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Installing and Configuring Your AV Equipment Rack Mounting Cards FIG. 3 Align the thumb screw on back plate before seating card into cage. Firmly seat the card and tighten the thumb screw by hand to secure card placement. Use one of the six Phoenix connector cables (included in shipment with the Card Cage) to connect the card’s 12VDC input Phoenix connector to one of the cage’s six 12VDC outputs.
3. You loaded N-Able onto the computer you are using to conf igure the equipment. From your host computer, download N-Able (our free setup utility software): PC version - http://www.amx.com/products/N-ABLE-PC.asp Mac version - http://www.amx.com/products/N-ABLE-MAC.asp This software is designed to set up and control the equipment during initial deployment, however, it is not always the best solution for production-type or primary user control.
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Installing and Configuring Your AV Equipment Double-click the wired interface to your AV network, and then click the Properties button. Scroll down in the list to the Internet Protocol Version 4 (TCP/IPv4) option. Highlight it and click the Properties button. N2000 Series User Manual...
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Installing and Configuring Your AV Equipment Enable the Use the following IP address option, and enter the static IP address provided to you by your network administrator. NOTE: If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0 subnet mask.
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Installing and Configuring Your AV Equipment Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays. NOTE: If the LocalPlay screen does not appear, refer to Chapter 5, Troubleshooting for more guidance. NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE (Power Sourcing Equipment) port.
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Installing and Configuring Your AV Equipment Encoders are listed across the top of the page. Decoders are listed down the left side of the page. Red Text - No video source (Encoder) or no display (Decoder). Black Text - Unit is in live play mode. Blue Text - Unit is playing locally-stored content.
Installing and Configuring Your AV Equipment Changing Stream Setting FIG. 9 Repeat these steps until all Encoders are connected to the network and configured with an appropriate Stream number. NOTE: Each Encoder’s Stream number must be unique to all other Encoders on the network. NOTE: Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Conf iguration Options section on page 28...
Installing and Configuring Your AV Equipment Changing IP Addresses There are two ways to assign new IP addresses to your N2000 units using N-Able: Option 1: Log in to each unit individually and make the changes on the Settings page. ...
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Installing and Configuring Your AV Equipment Step 5: Connecting Encoders to an Input Source Having already connected the Encoder(s) to the network and made the appropriate settings changes (as described in Step 3 Step 4), you can now connect to the appropriate AV source(s).This connection from an Encoder HDMI IN port (female) to an input source is accomplished using either an HDMI cable or DVI-I (through adapter).
Installing and Configuring Your AV Equipment Switching and Scaling Options SVSI Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or all outputs. Both Encoders and Decoders have internal scaling capabilities. Keep the following in mind: The input of an Encoder is the video and/or audio signal going into the Encoder.
Installing and Configuring Your AV Equipment Control Options For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders. To better understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the Decoders, you can “tune in”...
Installing and Configuring Your AV Equipment KVM Conf iguration The N2135 Encoders and N2235 Decoders are KVM-capable. By default, USB connections are enabled and configured to follow video switching. Basic Setup Follow these steps for basic KVM configuration: On the N2135 Encoder, connect the USB Mini-B port to the computer to be controlled. Connect the computer’s video output to the Encoder’s HDMI IN port.
Installing and Configuring Your AV Equipment Advanced KVM Setup (With Added Security Features) You can configure devices for more advanced KVM operation on the Encoder and Decoder using N-Able’s KVM Wizard. To access the wizard, select Tools > KVM Wizard from the N-Able main menu (as shown below in Figure 13).
Encoder Configuration Options Encoder Conf iguration Options This chapter defines N2000 Series Encoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI). From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar. Figure 1 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.
Encoder Configuration Options Settings Page Click the Settings link at the top of any of the main web pages to access the page shown in Figure 2. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions: Encoder Setup Section on page 30 ...
Encoder Configuration Options Encoder Setup Section The Encoder Setup section of the Settings page is shown in Figure 3. Options are described in Table Encoder Setup Section FIG. 3 Settings Page: Encoder Setup Section TABLE 1 Option Description Notes Device Name Enter a user-friendly name for the unit.
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Encoder Configuration Options Settings Page: Encoder Setup Section (Cont.) TABLE 1 Option Description Notes Output Mode Select the output resolution of the video to be transmitted onto the network (the Scaler check box must be enabled for this to be applicable). Live/Local Select live video or locally stored images for When video is not available, the most recently played...
Encoder Configuration Options Advanced Settings The section of the Settings page shown in Figure 4 is displayed when you click the Advanced Settings link. Options are described in Table Advanced Settings FIG. 4 Settings Page: Advanced Settings TABLE 2 Option Description Notes Settings Lock...
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Encoder Configuration Options Settings Page: Advanced Settings (Cont.) TABLE 2 Option Description Notes Audio Gain Left/Right Slide right to provide a POST-ENCODE boost in the left This can help compensate when the source is or right channel’s audio signal. providing a weak audio signal. Does not affect digital audio.
Encoder Configuration Options Settings Page: Advanced Settings (Cont.) TABLE 2 Option Description Notes Enable SNMP Enable to allow the device to handle Simple Network Management Protocol (SNMP) queries. Relaxed Analog Input Enable to allow small variances in the analog input (to Timing avoid video interruption).
Encoder Configuration Options Settings Page: Network Setup Settings (Cont.) TABLE 4 Option Description Notes Netmask View the current Netmask of the N2000 Encoder. When in STATIC mode, enter a new Netmask into this field. Gateway address View the current Gateway address of the N2000 Encoder.
Encoder Configuration Options Change Password To change the N2000 Encoder interface password, enter the current password in the field labeled Old Password, and enter a new password in the New Password and Conf irm Password fields. Click Change PW to accept the new password. Change Password FIG.
Encoder Configuration Options HDMI Pass Thru Settings The section of the Settings page show in Figure 10 is displayed when you click the HDMI Pass Thru Settings link. Options are described in Table HDMI Pass Thru Settings FIG. 10 Settings Page: HDMI Pass Thru Settings TABLE 7 Option Description...
Encoder Configuration Options Crop/Pan/Zoom Page Click the Crop/Pan/Zoom link at the top of any of the main web pages to access the page shown in Figure 11. This page allows you to customize the viewable portion of the input. See Table 8 for option descriptions.
Encoder Configuration Options HostPlay Page Click the HostPlay link at the top of any of the main web pages to access the page shown in Figure 12. This page allows you to upload new images to the Encoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received.
Encoder Configuration Options HostPlay Page Options (Cont.) TABLE 9 Option Description Image/Audio DB This section provides the ability to upload image and audio files to the N2000 Encoder database. You can also use the Fill field to customize the background color (used behind HostPlay images that do not take up the entire screen).
Encoder Configuration Options N-Act Page Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 14. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller).
Encoder Configuration Options Serial Page Click the Serial link at the top of any of the main web pages to access the page shown in Figure 15. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands.
Encoder Configuration Options Security Page Click the Security link at the top of any of the main web pages to access the page shown in Figure 16. This page allows you to force HTTPS connections and set up a default password for stream encryption. To successfully communicate, the Decoder must know and match the Encoder password.
Encoder Configuration Options EDID Page Click the EDID link at the top of any of the main web pages to access the page shown in Figure 18. Every display has stored information that it communicates to the output device. This page allows you to view that information.Options are described in Table 14.
Encoder Configuration Options EDID Page Options (Cont.) TABLE 14 Option Description Set EDID to Pass-thru Set the EDID to the pass-thru EDID of the connected display to HDMI OUT. Reset EDID For Digital, choose a standard EDID from the drop-down menu and click Reset EDID to apply. For Analog, no selection is necessary.
Decoder Configuration Options Decoder Conf iguration Options This chapter defines N2000 Series Decoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI). As explained previously, you can access the GUI main pages by clicking the links in the top navigation bar. Figure 1 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.
Decoder Configuration Options Settings Page Click the Settings link at the top of any of the main web pages to access the page shown in Figure 2. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions: Decoder Setup Section on page 48 ...
Decoder Configuration Options Decoder Setup Section The Decoder Setup section of the Settings page is shown in Figure 3. Options are described in Table Decoder Setup Section FIG. 3 Settings Page: Decoder Setup Section TABLE 1 Option Description Notes Device Name Enter a user-friendly name for the unit.
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Decoder Configuration Options Settings Page: Decoder Setup Section (Cont.) TABLE 1 Option Description Notes Lineout Volume This slider controls the output gain on the analog audio output. By default, it controls both the left and right lineout channels. Click the Set Left/Right link to control channels individually.
Decoder Configuration Options Advanced Settings The section of the Settings page shown in Figure 4 is displayed when you click the Advanced Settings link. Options are described in Table Advanced Settings FIG. 4 Settings Page: Advanced Settings TABLE 2 Option Description Notes Settings Lock...
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Decoder Configuration Options Settings Page: Advanced Settings (Cont.) TABLE 2 Option Description Notes Gen 1 Compatibility Set compatibility with the color space of legacy equipment to be disabled, enabled, or selected automatically based on the identifying information in the video stream. HDMI off on stream loss Select to disable the video output drive when the video stream is not available.
Decoder Configuration Options RS232 Settings The section of the Settings page shown in Figure 5 is displayed when you click the RS232 Settings link. Options are described in Table RS232 Settings FIG. 5 Settings Page: RS232 Settings TABLE 3 Option Description RS232 Baud Rate Select the appropriate baud rate for the RS232 serial interface.
Decoder Configuration Options Status Section The Status section of the Settings page is shown in Figure 7. Options are described in Table Status Section FIG. 7 Settings Page: Status Section TABLE 5 Option Description Notes HDMI Status Indicates if video is connected to the Decoder. Input Resolution Indicates the video resolution of the incoming video source.
Decoder Configuration Options Software Section The Software section of the Settings page is shown in Figure 9. Options are described in Table Software Section FIG. 9 Settings Page: Software Section TABLE 6 Option Description Serial Displays the serial number of the N2000 Decoder. MAC Address Displays the MAC address of the network interface of the N2000 Decoder.
Decoder Configuration Options Audio Downmixer Settings The section of the Settings page shown in Figure 10 is displayed when you click the Audio Downmixer Settings link. Options are described in Table Audio Downmixer Settings FIG. 10 Settings Page: Audio Downmixer Settings TABLE 8 Option Description...
Decoder Configuration Options Crop/Pan/Zoom Page Click the Crop/Pan/Zoom link at the top of any of the main web pages to access the page shown in Figure 11. This page allows you to customize the viewable portion of the input. See Table 9 for option descriptions.
Decoder Configuration Options LocalPlay Page Click the LocalPlay link at the top of any of the main web pages to access the screen shown in Figure 12. This page allows you to upload new images to the Decoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received.
Decoder Configuration Options LocalPlay Page Options (Cont.) TABLE 10 Option Description Delete Image(s) Delete the selected image file from the playlist. Delete Audio Delete the selected audio file from the playlist. IR Page Click the IR link at the top of any of the main web pages to access the page shown in Figure 13.
Decoder Configuration Options N-Act Page Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 14. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller).
Decoder Configuration Options Serial Page Click the Serial link at the top of any of the main web pages to access the page shown in Figure 15. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands.
Decoder Configuration Options Security Page Click the Security link at the top of any of the main web pages to access the page shown in Figure 16. This page allows you to force HTTPS connections and set up a default password for stream encryption. To successfully communicate, the Decoder must know and match the Encoder password.
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Decoder Configuration Options KVM Page Options TABLE 14 Option Description USB Enable Enable to allow the ability to share mouse and keyboard over the network. Enabled by default. When disabled, the unit works like a non-KVM unit and ignores any keyboard or mouse activity. Multiaccess Enable to allow multiple Decoders to access this Encoder at the same time.
Decoder Configuration Options EDID Page Click the EDID link at the top of any of the main web pages to access the page shown in Figure 18. Every display has stored information that it communicates to the output device. This page allows you to view the EDID information of the connected output display.
Decoder Configuration Options Logs Page Click the Logs link at the top of any of the main web pages to access the page shown in Figure 19. The Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser’s IP address and gives you options to Refresh and Reset Logs.
Decoder Configuration Options LLDP Page Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 20. The LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and switch the device is connected to.
Troubleshooting Troubleshooting This chapter contains possible solutions to some common issues. Should you encounter any problems not covered by these guidelines, please contact SVSI technical support via email (svsisupport@harman.com) or call 256.461.7143 x9900. You can also visit our support webpage at support.svsiav.com. Issues Suggestions LocalPlay screen displays instead of the...
Troubleshooting Series Default Local/Host Play Troubleshooting Screens This section shows and defines the status screens displayed by N2000 Series devices. FIG. 21 Host Play Screen Displayed when Decoder..and Encoder..Notes • is set to view an Encoder stream on •...
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Decoder is receiving the stream from the intended Encoder. However, the video signal being sent to the Encoder is not supported. Please refer to the AMX website???need link??? for the listing of supported resolutions. FIG. 24 Restricted Content Not Supported Screen Displayed when Decoder..
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Troubleshooting FIG. 25 Video Source Outputting Restricted Content Screen Displayed when Decoder..and Encoder..Notes • is receiving a stream from an • is receiving HDCP-protected Please call SVSI Technical Support to enable this feature. Encoder content from the video source, but is not set up to pass it.